Great Tool for Cyber Security Awareness
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters …
Starting at $0.90 per month per seat
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
Recent Reviews
How KnowBe4 Security Awareness Training Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Phishing Simulations (291)9.595%
- Security Reporting (285)8.989%
- Training Content Library (293)8.989%
- Role-based user permissions (261)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
Silver
$0.90
Cloud
per month per seat
Gold
$1.05
Cloud
per month per seat
Platinum
$1.20
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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- FAQs
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.5.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(1032)Attribute Ratings
- 9.5Likelihood to Renew
- 9.1Availability
- 8.8Performance
- 8.6Usability
- 9.4Support Rating
- 8.5Online Training
- 8.8In-Person Training
- 8.4Implementation Rating
- 8.1Configurability
- 8.4Product Scalability
- 8.8Ease of integration
- 8.2Vendor pre-sale
- 8.6Vendor post-sale
- 8.6IT Service Provider Project Management
- 8.9Professional Services
- 8.1Contract Terms and Pricing Model
Reviews
(1-25 of 642)Companies can't remove reviews or game the system. Here's why
April 18, 2024
Great Tool for Cyber Security Awareness
- Notifications of assigned trainings
- Quick and easy to follow modules
- Helpful, current information
- It is difficult to assign training to users
- Tough to know which training modules are relevant to which employee types
- Adding employees to employee groups is not intuitive
April 16, 2024
KnowBe4 raising the bar for email security
- Country specific phishing campaigns
- Benchmarking of phishing propensity for an organization
- Awareness training
- We do experience friction with getting campaigns through our email gateway especially with respect to getting accurate statistics
April 15, 2024
Knowbe4
- Content is excellent. It covers all aspects of the cyber security threats.
- Nothing
April 12, 2024
KnowBe4 Security Awareness Training review
- automated emails
- specialized targeted training
- training is not too long
- easy to manage
- better more defined reporting metrics
- bring back safe emails from phishER
February 12, 2024
Easy to Use and Implement
- Tracking Training
- Allowing Customized content
- Presenting expectations to users
- There have been one instance of bugs where users completed training but the system did not log it correctly.
February 06, 2024
One-Stop Security Awareness
- Role-based training options
- Training campaign management and reporting
- Phishing simulations
- Uploading your own SCORM content can be problematic with what seem like arbitrary restrictions (e.g. file size, quiz word count, etc.)
- Content that once was available at our level was taken away so that they could repackage it as a new "product" for an additional cost. They should have grandfathered in existing clients.
- Reporting capabilities (key for compliance artifacts) should be better designed with flexibility for users to present content in a manner suited to their specific circumstances
February 01, 2024
Great content, engaging and interactive training
- Interactive Training
- Interesting Video Content
- New threats to be aware of
- Honestly I really feel this training is comprehensive, interactive and engaging it makes important content easily digestible and applicable. I do not have any recommendations at this time
January 31, 2024
Honest user Review of KnowBe4 Security Awareness Training
- Creating Groups as per existing teams in our company
- Performing Security awareness training enterprise-wide.
- Performing simulation test to check the awareness.
- Can't upload custom assessment questions
- API integration is very limited.
- Custom training options are very limited.
January 30, 2024
Fantastic Security and Compliance Training Platform
- Compliance
- Tracking
January 22, 2024
KnowBe4 Security Awareness Training Works Great
- Training about cybersecurity.
- Testing what you have learned.
- Does a robust job with testing emails afterwards.
- User interface seems good
- Deepfakes and AI are hot topics
- Mobile apps that are bad?
January 22, 2024
Solid security training and synthetic phishing
- Interesting content
- Great reporting
- Easy to administer
- Customization
- Corporate branding
- More granular licensing tiering
January 20, 2024
KnowBe4
- videos classes
- phishing campaigns
- notifications within admin panel
January 20, 2024
Great Product, Great Support, Great Outcome
- Comprehensive Content: KnowBe4 offers a wide range of content covering various aspects of cybersecurity, including phishing attacks, social engineering, malware threats, and more. The training modules are designed to be comprehensive and address different facets of security awareness.
- Interactive Learning: KnowBe4 incorporates interactive elements into its training, making the learning experience engaging and memorable. Interactive formats, such as quizzes, games, and interactive scenarios, enhance staff participation and knowledge retention.
- Customization Options: KnowBe4 offers customisation options, allowing us to tailor our training content to our specific needs. This adaptability ensures that the training aligns with our organisation's security risks and requirements.
- The ability to control the phishing test mail headers on KnowBe4 that obviously identify them as coming from KnowBe4 and it makes these tests easy to circumvent. It is trivially easy to just make an outlook rule for "If mail header contains word 'KnowBe4' -> move to spam" and users never have to deal with these ever again.
- Easier to change campaign dates/duration without having the need to create a new one if an existing campaign is set to run at a particular period.
January 20, 2024
Great Training Product!
- Great training videos and questions
- visuals to help see who can improve or needs more help
- great information on how to spot scam emails and keep yourself and company safe
- It takes a while for visuals to update after changing information
- maybe add more report options
- make it easier to work with and change visuals/graphs
January 20, 2024
Great System for the Price
- When the assessments are completed we can determine the level of risk associated with the user.
- We can provide additional training based on the risk levels of users
- The training provides real world examples of how easy it is to experience a security breach and how to recognize them.
- Creating user ID's are a challenge if a user does not have a company email address. If the user ID could be created without a company email it would be more user friendly initially
January 20, 2024
KnowBe4 works in D83!
- Trains staff in real time
- Uses real world examples to train staff
- Has a variety of training modules
- Training that is geared toward our industry-Education
- Use language that is geared toward its audience- Teachers
- Have verification logs for staff who claim they actually passed a simulation, but got enrolled in remedial training.
January 12, 2024
Great product with lots of options for managers and users!
- Phishing simulations
- Phishing reporting
- Training
- Phishing report data
- Phishing report follow-up
- Focused searches for specific training
January 12, 2024
SAT from KB4
- language support
- reporting capabilities
- enduser portal
- excluding users that are long-term absent
- reporting capabilities eg who failed x trainings per department or country
January 12, 2024
Knowbe4 used in Europe
- Large offering of training modules
- Many with subtitles in Dutch
- Training modules are more USA market focussed, would like to see more european focussed training modules.
- Notso good suport for multiple domains setup.
January 12, 2024
KnowBe4 a great source for security awareness training materials
- Great variety of contents
- Easy to navigate platform
- Multi-language training modules
- Episode-like series training
- Downloadable multi-language SCORM functionality missing
- Seasonal training materials (New Year, Spring, Summer, Back to school,...) are few or non-existent
- "For you" recommendations based on library picks functionality missing
January 10, 2024
KnowBe4 is an outstanding value and easy to use
- explains cyber topics understandably
- provides timely questions during training to reinforce learning
- provides outstanding phishing campaigns that are extremely easy to administer
- integration of the Phish Alert button in an easily accessible location in web Outlook and on mobile devices
- provide a multitude of small, short topics that can be consumed quickly and easily replacing the annual 20 to 40 minute sessions with many 2 to 4 minute snippets over the year.
January 10, 2024
KnowBe4
- gamification
- good selection of videos
- posters and artwork
- more shorter videos
- videos from the point of view of the attacker
- more games
January 04, 2024
Help Turn Your Users into Human Firewalls!
- Real World Examples - Many of the training modules show Kevin Mitnick actually gaining access to a machine showing how one click can allow a malicious actor access to a machine or network.
- Up-to-Date content - They are always adding new training and phishing examples.
- The ability to schedule training and phishing tests.
- More frequently updated phishing templates. Yes they are updated regularly, but I would like to see them updated with more frequency.
December 08, 2023
Something phishy about this email....
- Provides a variety of phishing templates. We can take a template and make adjustments to change the difficulty for our users.
- I don't know if this exists, but sending emails from our domain rather than a KnowBe4 Security Awareness Training email. Many users don't trust when they're told to do training that comes from outside.
November 27, 2023
The Benefits of Time-Saving Software
- Easy to use interface
- Manages the phishing test and reporting well
- Provides a fast, streamlined way to look at potentially malicious emails
- Maybe make it easier to find documentation, or maybe advertise what KnowBe4 Security Awareness Training can do but currently isn't
- The ratings for Phishing email templates sometimes have high stars for obviously fake emails