Great Tool for Cyber Security Awareness
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters …
Starting at $0.90 per month per seat
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
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How KnowBe4 Security Awareness Training Differs From Its Competitors
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Popular Features
- Phishing Simulations (291)9.595%
- Security Reporting (285)8.989%
- Training Content Library (293)8.989%
- Role-based user permissions (261)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
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$0.90
Cloud
per month per seat
Gold
$1.05
Cloud
per month per seat
Platinum
$1.20
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optional
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- Free Trial
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.5.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(1032)Attribute Ratings
- 9.5Likelihood to Renew
- 9.1Availability
- 8.8Performance
- 8.6Usability
- 9.4Support Rating
- 8.5Online Training
- 8.8In-Person Training
- 8.4Implementation Rating
- 8.1Configurability
- 8.4Product Scalability
- 8.7Ease of integration
- 8.2Vendor pre-sale
- 8.6Vendor post-sale
- 8.6IT Service Provider Project Management
- 8.9Professional Services
- 8.1Contract Terms and Pricing Model
Reviews
(101-125 of 642)Companies can't remove reviews or game the system. Here's why
We conduct regular phishing tests and monthly training, with additional training as needed based on the testing. All users with an email address get phished and are sent the training. We analyze the results of every test and adjust the next training session as needed.
We have no begun to create our own flyers and posters based on those we see in KnowBe4 to raise awareness and keep people thinking about data security.
We have no begun to create our own flyers and posters based on those we see in KnowBe4 to raise awareness and keep people thinking about data security.
- The phishing is great
- Adding new content fairly regularly is a plus
- I love the analytics on the admin side
- The training is more engaging than other training services
- KnowBe4 really seems to listen to their user-base and makes changes accordingly
- Sometimes users complain the training content is a bit repetitive
- I would like to assign managers to users based on the department I put them in
- Recurring phishing management can be a bit cumbersome with how it's nested, I understand why it's like this, but it can be hard to wrap your head around.
July 29, 2023
KnowBe4 does it for me
we use KnowBe4 in order to ensure that we have a high level of Cyber Awareness amongst different layers of staff in the organization. We use it to manage all Cyber training as well as internal training as well as testing of the effectiveness of the training modules over time. We use it for phishing simulations and policy acceptance recording.
- The content is relevant, contectual and easy to understand
- The setting up and managing of a cyber training and evaluation program is dead easy
- it is wasy to deloy to different groups for focussed training.
- the setting up of notifications to managers and admins could be made a little easier
- some content is very US orientated and not massively relevant to non US companies
July 29, 2023
KnowBe4
[KnowBe4 Security Awareness Training] is used across the whole organization to educate our users of the current cyber threat and ways to identify phishing emails and the technique used by cybercriminals.
- The landing page [is] useful when if comes with many languages.
- Security tips are based on latest [threats].
- Phishing campaign is user friendly.
- If all Landing Pages could have many languages.
- Allow flexibility to [customize the] logo to auto send out Security Tips (Branded).
July 28, 2023
KnowBe4 thoughts...
We use it heavily to promote safe email practices. We focus heavily on simulated phishing attacks to continuously test and train our staff on how to spot them. The emails cover a wide variety of "products" to test people with commonly used external applications and websites. KnowBe4 is a mandatory piece of our security model.
- Excellent simulated emails based on common sites.
- Focused training when a user clicks on a phishing email that KnowBe4 generated.
- Excellent training videos for additional information.
- Sometimes the email address is too obvious and makes a fake easy to spot.
- Depending on the security you use for email, some of the Phishing emails will hit spam.
- Also depending on your email security some of the email headers are exposed and show KnowBe4 in them.
July 28, 2023
Great awareness training
The security awareness training is being used throughout the organization and is really helpful in identifying common mistakes that employees are making to threaten the security of the infrastructure.
- Fraudulent email detection.
- Phishing email detection.
- Overall security awareness.
- Risk mitigation.
- Provide specific examples of others' errors
- Enhanced knowledge for advanced staff.
- Analysis on common threats.
July 28, 2023
KnowBe4 helps catch phish!
KnowBe4 Security Awareness Training is used by all of the adult users in our educational organization. This platform helps train users in what to look for in emails so that they don't fall prey to phishing scams. This helps protect our entire network.
- Test phish emails.
- Training that is engaging.
- Up-to-date topics.
- I would like to see the platform be a little easier to use overall. It can be tricky figuring out how to add new training.
- Better notifications when someone has clicked on a phishing test email that explains in more detail what they have done.
July 28, 2023
KnowBe4: The Right Choice for Us!
All employees receive at least one training video and one episode of The Inside Man serial every month. We all send out phish test emails every month to all users and track their ability to recognize and report the phish. If a Phish test is failed by clicking on a link or other activity, the number of training that person receives increases based on the number of failures they have in a year.
- The Inside Man serial is a big hit.
- Developing Phish test emails is easy.
- Tracking training completion and phish results.
- Scheduling trainings based on previous failures.
- API's for downloading user result information could be improved.
- Result tracking is easy but layout could be cleaner.
- Scheduling of additional trainings based on failures could be improved.
- PhishAlert is useful but can be problematic when users are using different devices for email. I.e. Outlook app vs. OWA vs. mobile devices.
KnowBe4 Security Awareness Training allows us to run defensive phishing campaigns and to train our users in security awareness.
- Defensive phishing
- Explains the difference between phishing and spam
- Explains how to spot a phishing email
- Explains what to do when you spot an email
- Remedial training
- Newsletters for security related issues
- Customization could be better
- Customization of landing pages to include images (rather than having to host the image elsewhere)
July 28, 2023
KnowBe4 Solved Our Cyber Security
KnowBe4 has been instrumental in helping us reach, train, validate training and ensure that our users, vendors, etc. are key partners in the reduction of our risk associated with phishing. We use both phishing and training campaigns to train and measure our progress. KnowBe4 was very easy to implement with our onboarding team that helped guide us through the entire process including reporting and getting buy-in. We are very pleased and plan to expand usage at every opportunity.
- Content and system is very robust
- Post-Sales and Implementation Support
- Fresh content that is constantly evolving and helping us get the message accross
- Games and training modules are also very well done
- No real major issues
- Some reporting of user deployed PAB needed.
KB4 is part of our overall cybersecurity program - specifically targeting security awareness. We have campaigns to do monthly automated phish emails to all users, a smaller targeted monthly campaign for our finance users, and two automated training program campaigns. One of these is for new hires. New employees are automatically assigned training. The last campaign is for yearly required training for all employees.
- Automated campaigns.
- Adding new users from Active Directory.
- Customization of email templates.
- The logic to automatically add people to campaigns has a little bit of a learning curve. The setup isn't very straightforward.
- Even though we have the diamond subscription, many of the training modules don't work for us for one reason or another. There is either something in the training that doesn't quite match my organization's policies (or terminology) or it's not well done.
- The email templates are not consistent within a group of related communications. Meaning you can have automated emails sent out to remind users to take a training, report on progress, complete emails, etc but those emails are not formatted consistently. I have to edit each one, which is there is some configuration pain to this as well, to make all the communications consistent and professional.
July 27, 2023
A user review
The KnowBe4 Security Awareness Training is used across the whole organization. The training is to make employees aware of security risks that each employee represents and how employees can minimize the risks for the company. Risks can be a data breach, phishing, data loss, network corruption, among other types of security breaches.
- Provide the online training.
- Keep employees always aware of risks.
- Provide updates on new types of security risk.
- Phishing simulation needs to be improved.
- KnowBe4's emails are more naïve than actual phishing.
- Would like to see analysis of real cases of security problems that happened with other companies.
July 27, 2023
Good training
We learned this knowbe4/training to simulated Phishing Attacks with thousands of Templates. Real Time Intervention Training. It will reduce Staff Susceptibility to Phishing by a large percentage. Besides that, there are plenty of relevant and engaging training samples to choose from. I felt that I don't have to be a training expert to run this Security Awareness program. Instructors guided me through the process, and setting up automated escalations to get the compliant is very straightforward.
- know the softaware
- know the tool
- know how to use this
- more examples
- online practice
- training material download
July 27, 2023
Impressed with KnowBe4!
Our company uses KnowBe4 for annual Security Awareness Training for all employees and contractors. We plan to conduct more frequent training as well. We utilize Phishing Campaigns to determine if our employees are being vigilant when receiving emails.
- The console is extremely user-friendly.
- The training modules are very engaging and interactive.
- Email templates are customizable.
- Technical Support responds quickly and thoroughly.
- Ability to send out reminders to users and managers is a great feature.
- I'd like to see more areas of regulatory compliance be added to the ModStore (such as 26 US Code 7216 (use and disclosure of tax return information).
- I'd like to have more "Point of Failure" training modules added to Phishing Email Templates.
- There should be more training modules with quizzes and would like the option to add my own questions.
- It would be nice to be able to add my own content using formats outside of SCORM and video.
- I'd love to see more robust Privacy training modules.
- The training and policy acknowledgments reports should be customizable. For example, I may only want to see results from 1 policy acknowledgment but the report will show all policies within the campaign which is not what is needed.
As everyone knows, email security is volatile and a common way for risks to enter a company. Security awareness training is one of the best ways to educate your users and keep them on alert for suspicious emails and things that don't look right. This tool helps us to train our users to be better at spotting the signs of bad emails, report them more frequently, and experience less clicks and compromises. It also allows us to see our company posture by reporting on failure rates of phishing simulations, as well as helps remediate issues by using PhishER.
- PhishER allows our admins to quickly delete emails from remote mailboxes when the emails are reported.
- The simulations are well designed and configuring the campaigns is easy.
- Reporting clicks occasionally is incorrect - where the security system in place sandboxes an email and counts it as a click or sometimes other click reports that are still a mystery why they occur.
July 26, 2023
KnowBe4 Fanatic
Across the whole organization as a security awareness tool. Addresses phishing and cyber security awareness and training.
- Up-to-date information.
- Simulated real life phishing emails.
- Training from the best in the industry.
- User friendly application.
- Great reporting.
- Tough simulated emails.
- Better reporting.
- Enhanced graphics.
- Shorter training modules.
KnowBe4 Security Awareness Training has been deployed across two organizations to improve security awareness. We use it for training, ethical phishing as a training component, and review of questionable emails submitted by staff. We are also using for some HR training as well
- Training for end users
- Ethical Phishing
- Interface between users and IT on resolving questionable emails
- Resolution/Identification of bad emails
- Reduce IT workload
- It would be nice to let users go back to see work they have completed in training.
July 26, 2023
KnowBe4 works for security awareness
KnowBe4 cybersecurity training is leveraged in our organization to satisfy our mandatory cybersecurity requirements. We utilize our own LMS but KnowBe4 allows us to download their training in a SCORM file and upload it. We also leverage the phishing simulations to create phishing awareness amongst our employee base. This is done monthly.
- Integrates with our Active Directory
- Has up to date relevant phishing simulations
- Great training modules to increase security awareness
- Phish Report button is a great tool to review potential phishing emails
- When creating campaigns, it can be somewhat confusing navigating through the console, often times taking numerous steps to set up a phishing simulation.
We utilize the training as mandatory for onboarding a new employee. Just like safety training or orientation we require a custom KnowBe4 Security Awareness Training for all of our new employees to complete before we will activate them on the network and assign an email address. Without the passing grade we will not move forward with an employee in IT integration.
- Content update
- Support
- Automation
- Maybe certs to give to end users
- Newer creative content
- Quick tips for employees (not lengthy)
July 26, 2023
Plentiful and Protective
As a reseller, we have many customers that use it for end-user training and awareness for ransomware. There are many organizations that have been stricken by ransomware, or see it in the news and out of fear, request that we look into options: KnowBe4 leads that charge. We have also used some other tools to check for domain spoofing, and fill some other needs, but training is on the forefront.
- End-user awareness training
- Diversifying your testing with a new customer with lots of tools
- Eage of administration
- There are a couple tools, such as the MFA assessment, that lack automation, and we find those much less useful.
July 26, 2023
KnowBe4 Security Awareness Training quick review
KnowBe4 Security Awareness Training is a comprehensive program that helps companies improve their cybersecurity defenses by educating employees about the latest threats and how to avoid them. The program includes interactive training modules, simulated phishing attacks, and assessments to test employee knowledge and identify areas for improvement. Additionally, the program features automated reminders, reports, and management tools to help keep employees engaged and on track. KnowBe4 Security Awareness Training can help companies reduce their risk of data breaches and other cybersecurity incidents by providing employees with the knowledge and skills they need to spot and avoid cyber threats.
- Phishing Campaigns
- Awareness Training
- Templates for campaigns or communications
- PhisER
- The Modstore, this is not editable, you get an idea, but you have to create the art yourself
- user groups are hard to update
- Renew the awareness training for the next year and updating the content is not easy, is easier if you just create a new campaign
- Updating the content of a campaign takes work. You have to re-create the drive again.
July 25, 2023
KnowBe4 - A seamless way to automate amazing cyber security trainings for companies of all sizes.
As an industry that is audited for compliance for several reasons, we use KnowBe4 to perform the following: Automate required training for new hires (within 30 days). Automate annual training for all employees, automate monthly phishing campaigns, and perform annual compliance/regional trainings. We also track high-risk users and provide additional training for them based on how they do on quizzes, and campaigns, and tests.
- Wide variety of training materials.
- Easy to use interface.
- Automated Security Awareness Program (ASAP) makes the onboarding process great.
- Automate the full training process.
- Gamification of trainings is a bit lacking.
- There is TOO much content so it's hard to find the right info without watching hours of videos/training.
- Sometimes training is too broad and not specific enough.
July 25, 2023
KnowBe4 Reduces Organizational Phish Risk
We use this for our entire organization for phish testing, phish training, and security & awareness training.
- Tracks org phish risk vs. comparable industry phish risk.
- Tracks training and notifications.
- Direct integration with other LMSs.
July 25, 2023
KnowBe4 has been a game-changer for us.
This is a great product that addresses a major security risk that many companies overlook. Quite simply, it is a great product for educating end users and keeping them aware of email security, Phishing, and more. We onboard each new staff member by requiring them to complete a series of training. This product totally automates that process and includes the detailed reporting that you would expect. We were one of the first school districts in Nebraska to utilize this product, and it's been adopted by many others since. It's a product that you can set it up and let it run the campaigns and training for you, or you can manually do whatever you need as well. (Or a combination of both.) Its templates are great, but if needed, you can customize them as well. Their support is great, but honestly, you really hardly ever need them. Our customer service rep checks in every few months, and we normally take those calls and emails since they are pretty helpful with tips and other settings and not just a "sales call." This product is one that I would be hard-pressed to give up because it probably addresses the weakest link in the security chain, that being the end user and what they are willing to click on and give up for a free cup of coffee.
- Phishing end users. It's got a vast feature set and is customizable as well.
- Very easy management.
- Great training modules. They are well done, and there are plenty to choose from to fit your needs.
- Their customer reps are great at reaching out with new features and actually assisitng you with setting them up, etc.
- Wow, right now, I really do not have anything. It's been such a solid product. Sorry, I sound like a salesperson on this one, but it's been a top-shelf product for us. They were one of the first in the market and the others in this space still seem to always fall short.
Ransomware and phishing are major problems and the first line of defense is our staff. Training them with quarterly security awareness training is very important to securing our technology environment. We also do phishing email testing on staff every quarter and those that click on those are required to take additional training. Continual clicking requires notification to supervisor and is considered a performance issue. If employees enter data into a simulated phishing test, there is a formal conversation with the employee. Staff that enter date into a real phishing email have their account suspended for a day for forensic research to clean up their account and avoid compromises.
- The video modules have receive great feedback from staff. Its different learning.
- The building of campaigns is fairly easy
- Ongoing alerting to staff to complete training is automated.
- We can upload policy acknowledgement documents into their portal
- Supervisors get notified when staff do not take training in time
- The ability to customize phishing tests
- Content is being updated constantly
- More video skits...staff really like them
- Still need to explore Compliance plus module but it looks promising
- Allow additional modules for subsets of employees instead of all or nothing.
- Consider user groups or subject matter experts from customers for advisory info
We leverage Knowbe4 Security Awareness training in our environment to educate our users on common phishing attacks, malicious email links, etc. We have used it successfully to not only educate and train the users, but to also test them via the campaigns. Over time we found a dramatic increase in users passing the campaigns, even as we gradually stepped up the difficulty of the campaigns. We have found this to be demonstrably successful in not only educating our employees, but as a by-product, assisting in securing our corporate environment.
- Allows for gradual increases in stepping up difficulty of the phishing campaigns.
- Allows for remedial training for those users who fail testing campaigns on the initial testing.
- Flexibility in the type and nature of campaigns.
- Excellent support and documentation resources.
- The administration console could be easier to navigate at times.
- The ldap integration sometimes has a few hiccups with new users especially.
- Would like to see additional categories added in the future.