Great Tool for Cyber Security Awareness
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters …
Starting at $0.90 per month per seat
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
Recent Reviews
How KnowBe4 Security Awareness Training Differs From Its Competitors
Awards
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Popular Features
- Phishing Simulations (291)9.595%
- Security Reporting (285)8.989%
- Training Content Library (293)8.989%
- Role-based user permissions (261)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
Silver
$0.90
Cloud
per month per seat
Gold
$1.05
Cloud
per month per seat
Platinum
$1.20
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.5.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(1032)Attribute Ratings
- 9.5Likelihood to Renew
- 9.1Availability
- 8.8Performance
- 8.6Usability
- 9.4Support Rating
- 8.5Online Training
- 8.8In-Person Training
- 8.4Implementation Rating
- 8.1Configurability
- 8.4Product Scalability
- 8.7Ease of integration
- 8.2Vendor pre-sale
- 8.6Vendor post-sale
- 8.6IT Service Provider Project Management
- 8.9Professional Services
- 8.1Contract Terms and Pricing Model
Reviews
(151-175 of 642)Companies can't remove reviews or game the system. Here's why
July 21, 2023
Knowbe4, leader in its class
Score 9 out of 10
Vetted Review
Verified User
We use Knowbe4 training for constant security training to our end users. New policies and procedures and changes internally. We also use Phishing test campaigns to allow our end users to know what to look for when they are uncertain about a specific email.
- Reminds users of their training
- Active directory sync
- Allows for custom campaigns
- It would be nice to have an option to bundle departmental trainings
- Multiple trainings that can be used as we onboard
July 20, 2023
Amazing product
Phishing test and applying what users learn from the training.
Beyond this, we further run townhall sessions with users to make it both interactive and entertaining just like Knowbe4
Beyond this, we further run townhall sessions with users to make it both interactive and entertaining just like Knowbe4
- Playful way of educating users
- The videos are amazing
- Creative content
- How to suggest that a user completed the training and wasn't done by another user
- Track progress over an annual time period
- On going customer interaction
We use KnowBe4 to train and test our end users via email campaigns. It allows us to teach our end users the importance of cyber security awareness and how to spot common risks such as phishing and malware through fun and interactive courses. As some of the recent statistics point out, 1 in 3 data breaches involves phishing, and 20% of organizations faced a security breach due to a remote worker.
- Interactive and engaging training campaigns.
- Easy to administer.
- Has native phishing plugins for Outlook.
- Documentation is slow to update.
- It has made end users paranoid because they do not want to get phished and have to do the training, so they have started marking everything as phishing, even company communications.
May 30, 2023
KnowBe4 Security Awareness Training is A-Ok
Used for general security awareness and best practices training for employees. Also, used for compliance testing (phishing) and monitoring organizational improvement.
- Regulatory Compliance
- Training
- Phishing tests
- Large Content Library - Needs a way to identify recommended or popular content
- User integration was a little bit difficult to set up initially
- Automation logic for assigning additional training based on assessments
Currently we use KnowBe4 during the onboarding process for new associates. We specifically focus on the cybersecurity information so our users can be aware of the various pitfalls that they may face. Phishing, phone scams, marketing scams, etc. are a few examples of where we focus user awareness.
- Real life examples of "bad actor" attempts.
- Video repository for ease of use for trainers.
- Download file formats and compatibility with HR systems.
May 26, 2023
KnowBe4 is just a fantastic product!
It is being used across our organization, which includes a hospital, 8 health clinics, a retirement home, and an Alzheimer’s unit. Prior to KnowBe4 our security posture was very weak and our employees did not take CyberSecurity seriously. KnowBe4 has helped us turn this completely around. Our click rates have gone down significantly.
- The trainings themselves are quick, easy, and get right to the point.
- Staff have commented that training is actually fun to do.
- The control center is easy to use and very in-depth.
- Customer service is top notch too!
- Their in-services are very informative.
- I think some of the videos could be improved. Some of them seem a little geared towards children.
May 23, 2023
The training we got from KnowBe4 was spectacular
I have taken this training in my organization to make sure we are on top of our game when it comes to cyber security, I share my findings with the department, team, and organizations, one business problem this has solved is we discovered a new type of phishing scam based on the training we got.
- Make users aware of new types of phishing scam.
- Is up to date on cyber security.
- Communications of findings well.
- Provide more documentation.
- Hold more seminars.
- Talk more about zero day attacks.
KnowBe4 Security Awareness Training is relied upon as the foundation for all staff cybersecurity awareness training. KnowBe4 Security Awareness Training training is used for all staff onboarding. All employees are repeatedly phished during each year to keep their skills sharp. If any staff make a mistake, they are provided with instant feedback, in the moment, providing reinforcement training with the exact email that caused them to click.
- Comprehensive training modules provide exposure to the most current risks
- Immediate feedback training when users make mistakes during phishing campaigns
- Abbreviate and summarized training modules for efficient staff training reinforcement
- Semi-annual customer success manager check-ins are an important touch to help ensure organizations are getting the most value out of their platform
- Reporting metrics can be difficult to read if an organization does not use, or is not able to implement, all of the features of the product suite. Mostly specifically when looking at comparison risk to other like organizations.
May 15, 2023
Know your users B4 they know themselves!
We use KnowBe4 for both security awareness training and phishing simulations. The training and assessments help us identify individual knowledge gaps and then offer targetted training to address these areas. We find this approach for more productive than simply enrolling the whole workforce on the same training programs.
The Phish Alert Button has been a revelation, with reports of phising emails going up monthly. Over 50% of phihsing simulations are reported while the reporting of genuine phishes has also increased.
The Phish Alert Button has been a revelation, with reports of phising emails going up monthly. Over 50% of phihsing simulations are reported while the reporting of genuine phishes has also increased.
- Short, relevant, training.
- positive feedback that the training is useful!
- Smart groups to automatically enroll staff based on their personal results
- 3rd party integrations
- Refresh video content more frequently
- Improve ECC report to remove olod breach information
We've been using KnowBe4 Security Awareness Training for a while. In 2019 I redesigned the program, adding training more often and using the additional tools available, such as Second Chance. The challenge was how to get people engaged with additional training and one big benefit was the Inside Man. This video training is fun, users liked it and always asking for more.
- Content, high diversity of content available
- Phishing Campaigns. Easy way to create it, and a low effort to manage.
- Second Chance: It will force people to think twice before clicking on a URL
- PasswordIQ: Simple way to manage and identify weaknesses in the passwords
- Integration with Proofpoint: Phishing Alert button doesn't work with Proofpoint Antispam
- Training: Apply auto training based on user score
- Badges: Knowbe4 developed the badges but it was never updated. Use Apple activities as an example. Challenges....
- User Details is a tab for each user. The easiest way for each use track the performance
KnowBe4 Security Awareness Training is used to administer Security Awareness Training on a monthly basis. Additionally, remedial training is also given through this method and new hires are given an introductory lesson Security Awareness Training and what to expect. KnowBe4 Security Awareness Training helps to train users on what types of attacks to look out for, red flags to look for, and how to use the Phish Alert Button to mark emails as a possible phish; and this extends company wide.
- Train on the usage of the Phish Alert Button
- Train on how to find red flags in a phishing email
- Excellent metrics and reporting for training completion
- Additional short and funny training videos
- Ability to edit the correct answers for training modules
- Ability to add images to training
May 12, 2023
Security training done right!
We currently utilize KnowBe4 Security Awareness Training to phish our users, provide security training and for ePolicy signoff. We have developed KPIs surrounding our phishing and training to allow us to see trends over time.
- Phishing and templates
- Policy Management
- Training is very US focused.
- In my opinion, training is often sending a strong message - you will be fired which does not align with our mission.
May 12, 2023
Fun Learning
I use it for mandatory cyber security training, ad-hoc trainings on specific topics, simulated phishing, and newsletters.
- Great content
- Easy to use tool
- Dashboard
- Option to minimize the list of content under a live campaign. If the content is more, I have scroll down or up to find another campaign.
- Have a separate section to show policies and other documents rather than showing under training campaign.
May 12, 2023
KnowBe4 Security Awareness Training Review
We perform monthly phishing campaigns and annual security awareness training. We also use the PhishER module so employees can report suspicious emails.
- The threat analysis of suspicious emails is fantanstic.
- There are many types of training materials: tests, videos and posters.
- Our customer service rep is always ready and able to assist our team.
- Some of the training classes are too long for me to assign to employees.
- The automatic resolution of phished email doesn't work great. It will say an email is 90+% a threat, but mark it as SPAM.
May 10, 2023
Great Security Awareness Platform
KnowBe4 is a great tool for practical security awareness and phishing training. Its SAPA and Non-PST emails specifically are great assets when advising employees on the ever-changing battlefield of cyber security. In addition, the phishing campaigns' instant feedback through the PAB, and reactive red flags for failures are great tools when conducting tests.
- PAB feedback to users as well as removal of real malicious emails
- Large variety of email templates
- Fun posters for around the office
- Prebuilt landing pages
- Reporting features
- Smart groups options
May 09, 2023
catch your phish!!
Utilized product for phishing campaigns and security training. Able to see who is most likely to click on phishing links and can focus on those users with additional training.
- many modules to select from
- campaigns and training scheduling
- dynamic groups
May 08, 2023
Phish with the best; KnowBe4!
KnowBe4 let's our users receive Phishing Training on a quarterly basis. We set up a program where if someone fails, they are auto enrolled into education that must be completed 2 weeks after they fail the phishing test. KnowBe4 allows all of this to be done through automation.
- Phishing Education
- Customer Support
- None
February 11, 2023
Easy to implement and use
Quarterly security awareness training, HIPAA and ePHI training for Health Department, platform for users to acknowledge Acceptable Use of Technology Policy, phishing and USB drop campaigns as well as security assessments which tells us which users need additional training.
- Scheduling and automation of training
- Easy to modify templates such as reminder emails to complete campaigns
- Able to collect feedback on training campaigns from users
- USB drop campaign very easy to put together and track
- Some of the language in campaigns and landing pages can be a little punitive which is not what we want as an organization
- Set up of automated phishing campaigns could be smoother
- Would love to see a smishing campaign feature
February 03, 2023
Great all-in-one security awareness & phishing product
The subject of security awareness is always a tough one, as company employees see it as a chore rather than an important task. The KnowBe4 Security Awareness Training app is designed to help with making this task easier by easily assign the employees to awareness courses and track and monitor their progress.
- Integrating with IdPs for easier user onboarding
- Tracking and monitoring user progess
- User friendly interface
- Wide coverage of security awareness topics
- Video courses can sometimes be too long an boring for non-security users
- Very easy to hit "next" on each course page and finish the course in 5 minutes
- Summary quiz provide the same questions and answers in the same order
February 01, 2023
KnowBe4 is a good Security Awareness Platform to use
I used it in my last company creating a Training campaign and managing campaigns also created security phishing emails to the employees to evaluate their knowledge and do quarterly security training from the training videos and series of KnowBe4, also I am managing the administration on KnowBe4 like creating users and groups and delete them. KnowBe4 has a greater integration with Azure Active Directory that helps me take the user account created and ready to be signing in
- Security Training
- Phishing Campaigns
- Security training with games
- null
January 30, 2023
KnowBe4 Security for Best in Class Education and Protection
We use KnowBe4's Security Awareness Training as a core educational component for our employee base. The training helps drive awareness of cybersecurity threats to include phishing. The training actively applies real-world scenarios which are up-to-date in terms of relevancy. This training is highly interactive in nature and provides timely feedback to the user base. Security awareness is of extreme importance to our business.
- Interactive Training
- Relevant Examples
- Targeted Feedback
- Platform Access
- Time Involved
- Graphics
January 30, 2023
KnowBe4 - Home Of Kevin M.
This security training has been a great asset to our company. With newer users coming on board who have not worked in a company like ours where we have so many emails coming in from so many difference sources for bids, check request, direct deposit information etc this training gives them a good starting point to know what to look for that may not be legit. Also the PhishHook addon is awesome as if they dont trust it send it over for someone on our team to review before anything is opened/forwarded etc.
- Easy, Simple to understand for the average user. Not a lot of "technical" jargon
- The "Inside Man" series is a nice addon that really adds some legit value to the service
- Sometimes there is too much content to filter though and add/create new plans every quarter/year
- Given we manage multiple tenants/domains we can tie them under one account, but we cannot customize thee logos based on the email address so some emails are easily noted as "fake" because of the incorrect banner/email address etc
January 30, 2023
Great value for the money spent
We used it for two reasons, as a phishing test platform and as an annual required security training. The phishing test platform worked very well, once we got it configured properly. If users clicked on a test phishing email, they were required to go through extra security training. Our users became pretty savy about how to spot a fake email, so the number of phishing fails went down. The other reason we used this was for mandatory annual security training. Our cyber insurance provider gave us lower premiums because of this training. The State of Ohio also passed a law that provided limited immunity if your users were trained and you still experienced a breach.
- Many options to choose from so your users don't always see the same thing
- Provides short (around 15 minutes) training sessions so users don't have to take a lot of time out of their day to finish
- Allows for the administrator to 'customize' or brand the training to their company's brand
- Make it easier to use their products by not having to whitelist their servers
- better reporting for managers who aren't administrators of the product
- better email follow ups or the ability to configure more
January 23, 2023
Very good training.
Retraining staff when they fail to phish. Yearly cybersecurity training. If a user fails a phishing test, they are given remedial training to help them improve for the next time.
- Training is easy.
- Content is good.
- Production is good.
- More fun.
January 18, 2023
An admin's perspective
Score 6 out of 10
Vetted Review
Verified User
KB4 (as we know it) has become our de-facto training program, helping us to meet our Federal Contract requirements as well offering training to our employees that we don't have the personnel or expertise to address otherwise.
- Video Presentations
- Embedded questionnaires
- Practical solution
- Gamification didn't meet expectations of Cyber Managment team.
- GDPR training was reviewed as too complex for average users
- Training focuses on the phish aspect of the topic, but doesn't offer much in terms of why.
- Seen by man as too technical, while at the same time technical teams view this as too pedantic, so have n;t been able to strike a balance