Great Tool for Cyber Security Awareness
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters …
Starting at $0.90 per month per seat
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
Recent Reviews
How KnowBe4 Security Awareness Training Differs From Its Competitors
Awards
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Popular Features
- Phishing Simulations (291)9.595%
- Security Reporting (285)8.989%
- Training Content Library (293)8.989%
- Role-based user permissions (261)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
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$0.90
Cloud
per month per seat
Gold
$1.05
Cloud
per month per seat
Platinum
$1.20
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…
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- Free Trial
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- Premium Consulting/Integration Services
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What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.5.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(1032)Attribute Ratings
- 9.5Likelihood to Renew
- 9.1Availability
- 8.8Performance
- 8.6Usability
- 9.4Support Rating
- 8.5Online Training
- 8.8In-Person Training
- 8.4Implementation Rating
- 8.1Configurability
- 8.4Product Scalability
- 8.8Ease of integration
- 8.2Vendor pre-sale
- 8.6Vendor post-sale
- 8.6IT Service Provider Project Management
- 8.9Professional Services
- 8.1Contract Terms and Pricing Model
Reviews
(26-50 of 642)Companies can't remove reviews or game the system. Here's why
October 31, 2023
The training every business needs
We using KnowBe4 for phishing awareness and training. it's a great tool for training people about phishing, to be aware of any type of scam or fraudulent emails, and computer security in general.
- the phishing emails are setup very well. they strike the right balance of giving the signs of a phishing email but not being too obvious.
- some of the backend administration is very intuitive.
- the support is very good. they reach out consistently to make sure it's a good experience.
- some of the backend features aren't as intuitive as they should be.
- some of the reports could use some improvement.
October 29, 2023
KnowBe4 at a glance.
KnowBe4 is our primary Security Awareness Training platform. Users are assigned training modules and participate in Phishing Simulations and other training opportunities.
- Phishing Simulation.
- User Risk Scoring.
- Immediate Training on Phish Click.
- Engaging Training Content.
- Gamified Training.
- Group Training related content.
- Interactive simulations.
October 27, 2023
KnowBe4 Security Awareness Training - When you're serious about Security Awareness for your organization
Score 10 out of 10
Vetted Review
Verified User
We use KnowBe4 Security Awareness Training to educate our staff on Security Awareness Training and to test their level of retention by utilizing phishing campaigns. If our staff fail the phishing campaign, we automatically enroll them in additional security awareness training campaign to reenforce their training and hopefully increase their security mindedness. When we first started using KnowBe4 Security Awareness Training, our company's vulnerability was approximately 28%. After 6 months of using KnowBe4 Security Awareness Training, that vulnerability percentage dropped to approximately 3%. Maintaining awareness and training and enforcing it with periodic phishing campaigns helps keep our company safe.
- Raises awareness of different types of phishing emails used by bad actors
- Helps end-users identify phishing or malicious emails
- Reduces the number of helpdesk support tickets submitted from users accidentally falling victim to phishing emails
- Would like to see easier integration with Active Directory / Azure
- Would like to have better instructional direction for creating custom phishing material
- Would like to see a better, more up to date user interface ( modernize )
October 27, 2023
KnowBe4 Sec training
Knowbe4 provides tools to simulate phishing attacks and other social engineering techniques to test and educate our employees. This gives us a good picture to how our training is going and the vulnerabilities to phishing threats. It is utilized to train all employees from staff to executives, to ensure that everyone is aware of security best practices.
- Phishing and Social Engineering Attacks
- Human Error
- Ensuring customers that the data used is the most current based on industry trends.
October 26, 2023
A good solution for most organizations looking to expand on their security culture and training.
Training modules from KnowBe4 are uploaded into our company LMS and assigned to users through our internal portal. Training records are tracked and noted for each employee within the LMS portal. The format provided by KnowBe4 is compatible with our LMS solution, so integration is a very easy process for our Teams.
- Phishing related training.
- Smishing related training.
- General best practices.
- Some trainings are too lengthy.
- Many of the the trainings are very corney and over exaggerated.
October 26, 2023
Great tool to keep your organization safe and prepared!
KnowBe4 has been a key tool in helping end users be better prepared to identify security issues like phishing. Our user risk scores have dramatically decreased since we onboarded KnowBe4 as we ensure that all users are completing their regularly assigned training and it's often discussed at many different company-wide meetings.<br><br>People generally know what to look for and how to safeguard themselves and the organization by being better prepared. Looking back to several years ago, we were in a much worse situation and our user risk scores were much higher. Now that everyone is up to speed we find that the phishing emails are often not clicked by most users.
- Short and focused training
- Includes basic quizzes about the information in the training
- Easy to follow along
- Many short and easy to watch videos that help train users
- Some interactive games are also available to use for the training modules
- The platform has been very beneficial to our organization and I would highly recommend it for other organizations - both large and small.
We used KnowB4 for all of our email phishing campaigns. We run our campaings once a month on average and can target groups of employees that are either more susceptible to falling for an phishing email or employees more likely to be a target of a phishing attack.
- Phishing Campaings
- Targeted audience
- Forcing more training for employees that need it.
- KnowBe4 is an overall good product wih very few flows.
October 26, 2023
KnowBe4: Strengthening Cybersecurity Awareness and Resilience
KnowBe4 Security Awareness Training is the platform we use that educates and trains employees on cybersecurity. It includes a phishing simulation tool that sends simulated phishing emails to test users' ability to recognize and respond to attacks. The tool generates reports to identify weaknesses and target training efforts. KnowBe4 also offers training modules on social engineering, password security, and more. By regularly conducting simulations and providing comprehensive training, KnowBe4 helps organizations strengthen their cybersecurity defenses and reduce the risk of falling victim to phishing attacks.
- Provide a phishing reporting tool
- Constant update of training modules
- Integrates with our HR platform
- User risk measurements are not accurate.
- Training content can sometimes be outdated.
- Some of the training aren't very relevant.
We use KnowBe4's security awareness training and phishing simulation capabilities. We currently conduct both training and phishing simulations on a quarterly basis to respond to the challenge of real phishing campaigns. KnowBe4 is a great tool that lets us manage training/phishing simulations effectively while also offering excellent reporting capabilities.
- Reporting
- Phishing simulations
- User management
- Training options can feel limited in the modstore
October 25, 2023
KnowBe4 SAT Review
We are using the system as it is recommended by KnowBe4 - according to ASAP. We are implementing simulated phishing attacks, training programs, analyzing results, working with most risky users. We hope the product will help our Company to increase security awareness level.
- Really nice videos.
- Material updated quite frequently.
- Reminding messages stimulate users to pass trainings.
- It would be good to make it possible to put in templates (email, notification) pictures (jpg and gif files) directly without web links. It would make notification messages more nice and simplify picture adding process. Also it would solve the whitelisting issues with blocking the links inside the messages.
- It would be nice if the templates had the same fonts as in MS Word/Outlook. Sometimes it is too complicated to make the phishing email similar to corporate emailing style.
- Initial user registration process in the training system is too complicated. E.g. user has to create the password even in case of password-less technology is implemented.
October 24, 2023
KnowBe4 does what it promises.
Security Awareness Training is a crucial component of any organization's cybersecurity strategy. The main goal is to create a culture of security consciousness where employees understand the role they play in protecting the organization's digital assets.This product has many features and these are the one commonly used by our organization:
- Assessment and Baseline
- Customized Training Content
- Simulated Phishing Campaigns
- Assessment and Baseline
- Customized Training Content
- Simulated Phishing Campaigns
- Real-World Examples
October 23, 2023
Above the rest content
We were lacking good content that was current and relevant to our security awareness program. KnowBe4 has us covered for this. We are currently considering switching from our current platform to KnowBe4. The phishing simulations look excellent.
- Content
- Phishing
- Great Customer Service
- more consistent with language translation options
- the titles on downloaded files isn't consistent. Sometimes it's not as obvious what the training session is when you have many of them.
October 10, 2023
Great for the basics, starts to fall short when you want to get creative or efficient
We use KnowBe4 Security Awareness Training for internal IT Security training and awareness. It is also used for training and tracking related to goverment/industry related compliance requirements. We are also considering expanding our use of KnowBe4 Security Awareness Training to our HR related training and compliance needs. I had also intended to use it extensively for CyberSecurity Month training but found that the tools and modules available were not ideal for that purpose. In the end, I mostly used other tools and resources which - to be very honest - was a huge surprise and disappointment. I worked extensively with their account support people and they did help move the needle in the right direction but - in the end - we didn't quite get there for the majority of our activities and training.
- Provide a large variety of training module options
- Tracking training progress
- Providing an easy to use and administer framework for doing security training
- Doing almost anything custom. There is usually a way to do it but it is a very manual process
- Trying to find short videos with a moderate amount of training content is difficult.
- Scheduling a training campaign that drops content in regular intervals is not possible. Each piece of content has to have its own campaign.
I love the videos for training the users and the e-mail phishing tests we send to our users. At first, many users were fooled, but after watching the training videos, our phishing test results have gone way down. I like the KnowBe4 button in Outlook that users can click on a phony e-mail, and the button sends the e-mail to our security department.
- Training Videos
- Phishing E-mail test send
- KbowBe4 button inside Outlook
- Documentation and configuring Integration with internal Active Directory, not Azure AD
- Better documentation on implementing phishing e-mail campaigns.
October 08, 2023
KnowBe4 Security Awareness Training impact at our Organization
We have various simulated phishing attacks that, over time, calculate a security awareness score. If a mandatory participant fails such a test, the user is prompted for additional training.
- Provides simulated phishing emails to unaware corporate email users.
- Provides training for various phishing attacks
- Keeps a running score, per user, over time and evaluates the user awareness to phishing campaigns.
- Sometimes, we may wish to take it back, which is not possible.
- The accumulated score does not reset over a period of time.
October 08, 2023
Worth the Investment
1) Phishing Simulations 2) Security Training Modules 3) Reporting and Analytics 4) Awareness Campaigns
- Phishing simulations
- User tracking
- Phishing Templates
<div>We utilize it for a variety of required training. Ranging from PCI Compliance, Cybersecurity, Sexual Harassment, and various other required IT and HR topics. We also use it for sending test Phish emails so users get accustom to seeing what Phishing emails look like and to stop and think before they click. <br></div><div><br></div><div>You can purchase as much security software and devices as you want... but it just takes one user to open the door... this can be our strongest or weakest link... and we use KnowBe4 to strengthen it.<br></div>
- Phishing Tests
- PCI Compliance and other security related trainings
- Various HR related topics such as Sexual Harassment that cover various states and local laws, professional development, HIPAA, Working remotely, etc.
- Various Regulatory business requirements so it fits anything from medial to retail sector.
- Sometimes the communication templates are hard to edit but other than that its a solid product that once configured kind of runs on its own.
October 06, 2023
What to know before KnowBe4 Security Awareness Training
We use KnowBe4 Security Awareness Training, and the PhishER and PhishRIP modules. This addresses quarterly information security training as well as our monthly phishing awareness campaigns. The ER/RIP portions help us respond to phishing alerts and action upon malicious messages to remove them from other mailboxes.
- Knowledge transfer
- Raising awareness about current adversary tactics
- Easy to use
- Ability to customize training content
I've been using KnowBe4 Security Awareness Training for a while now, and I can confidently say that this training software helps us create a culture of cybersecurity awareness among our employees and reduces the risk of falling victim to cyberattacks with clear metrics. With its comprehensive training, reasonable pricing, realistic simulations, and user-friendly interface, I recommend this solution to anyone.
- Phishing Simulations
- Customizable Content
- Comprehensive Reporting
- Multi-language support
- Mobile support
We use KnowBe4 Security Awareness Training to comply with our Cybersecurity Insurance Policy of providing training 2 times a year. We also use it to provide targeted training to particular offices on campus, focusing on modules that are more geared and centered to their particular job responsibilities. We also use it as remedial training for end-users who are habitual "clickers"
- Company Wide Cyber Security Awareness Training
- Targeted Cyber Security Awareness Training for specific departments
- Provides a quick, easy, and intuitive way to provide training to your employees
- Could have more training modules, maybe based on industry type
- Fix the Pop-up blocker issues. Causes alot of headache when rolling out training campaigns
- Allow for more branded training modules or allow upload of company specific training videos
October 06, 2023
KnowBe4 Security Awareness Training review
Score 8 out of 10
Vetted Review
Verified User
We use training modules from KnowBe4 Security Awareness Training on our company training site. We are assigned to complete the training by a specific date -we can print the completed certificate. Some users have had issues in printing the certificate. Our security manager will also send test emails through the email system to see how well the training took for the users. I think it works reasonably well with the general population of email users who click on everything.
- Explains the different types of attacks like DOS, social engineering, etc.
- In the area of social engineering - companies need to be more vigilant on access to buildings. I have seen workers enter the building in the morning and leave the door open to allow someone into the building who does not have an ID badge. And no security guard is there to manage the flow of traffic into the building in the morning.
- In the case of a leased building where several businesses share the building. The building owner needs a guard there to manage physical access.
October 06, 2023
System Admin who just went through Q3 training.
We currently use it for training the whole company on various topics like password security, phishing emails and other tips to prevent social engineering. We are required to have on-going quarterly trainings. We also get random phishing emails from the company to keep us alert.
- Explains simply
- Does not go into too much technical jargon
- Enforces training with simulated phising emails.
- Would like to see something more advanced targeting technical users.
- Videos sometimes play but do not getting credit for watching video.
- Would like to see more in depth about social engineering since that is where the most problems take place.
October 06, 2023
KnowBe4 Delivers...But with Backoffice Glitches...
Still very immature overall with non-technical people needed to b trained to be aware of security hygiene. using this as an educational and training source.
- Content
- Training structure
- Dissemination of training
- Back office management of licenses
October 06, 2023
User awareness done connrectly
As anyone in the security or technology field understands, security awareness and security culture are an issue at every organization regarding of its size. We utilize this tool for our Phishing and Security Awareness training as well as remedial training for our monthly phishing simulations for all of our global business units.
- Bite sized training videos for various languages.
- large selection of training materials .
- the phishing simulations can provide different emails to different groups.
- Relevant training for current events.
- depending on format of training, additional languages not available.
- PhishRIP needs to be more flexible in their search features.
October 06, 2023
There is no better platform for our business.
KnowBe4 Cybersecurity training modules & Phishing simulations are selected and scheduled throughout the year in our company. The training provides knowledge that end-users may not have realized or known, as well as awareness for how malicious actors may attempt to gain access. Phishing simulations help gauge user awareness and provide teachable moments, allowing additional training through automated group settings. Our company also utilizes the Culture Survey and Cybersecurity Assessment to gain perspective for areas of improvement, and to select targeted training throughout the year. Both the survey and assessment provide detailed insight for organizing training that benefits the end-users -and ultimately the company.
- Cybersecurity Training games & videos that keeps users engaged
- Phishing Simulation with System & Community templates
- Policy module for uploading, assigning, and reporting company policies
- Reporting module with custom views which can be saved and scheduled
- Executive reports could provide more customization with user details
- Faster response time to console after user completes training