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KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…

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Recent Reviews

KnowBe4

10 out of 10
January 20, 2024
Incentivized
KnowBe4 Security Awareness Training we use for phishing campaigns and training for our end users. since we are a healthcare company, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Phishing Simulations (288)
    9.5
    95%
  • Training Content Library (290)
    8.9
    89%
  • Security Reporting (282)
    8.9
    89%
  • Role-based user permissions (258)
    8.5
    85%

Reviewer Pros & Cons

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Video Reviews

18 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
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Pricing

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Silver

$0.90

Cloud
per month per seat

Gold

$1.05

Cloud
per month per seat

Platinum

$1.20

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.8
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.4
Avg 8.3
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Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.

The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.

KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack

  • 1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content

  • Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates

  • Enterprise strength reporting, showings stats and graphs for both training and phishing

KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.



KnowBe4 Security Awareness Training Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting
  • Supported: Integration with Security Tech Stack

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication

Additional Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: User provisioning via Active Directory or SCIM integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
  • Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing and Training Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officer™.
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Advanced Reporting
A Collection of 60+ Built-in Advanced Reports that Provide Holistic View of Over Time. Executive and enterprise-level reporting gives visibility into an organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time.Screenshot of Engaging, Browser-based Training
KnowBe4’s learner experience offers optional gamification, in the form of leaderboards and badges, so users will be incentivized and motivated to take their assigned training.Screenshot of Library of security awareness training content. KnowBe4’s partners with The Security Awareness Company, Popcorn Training, exploqii, Canada Privacy Training, Twist & Shout,  El Pescador, CLTRe, Saya University, lawpilots, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Integrations

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

KnowBe4 Security Awareness Training Downloadables

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.5.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).

KnowBe4 Security Awareness Training Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(1025)

Attribute Ratings

Reviews

(1-25 of 639)
Companies can't remove reviews or game the system. Here's why
February 12, 2024

Easy to Use and Implement

Score 8 out of 10
Vetted Review
Verified User
Incentivized
This software is best suited to provide a customizable training platform for companies to use over a variety of scenarios., Everything from compliance, security, legal and even general training for new hires or how to use a specific inter-company application or piece of software. I don't think this would work well for small training exercises that are simple or less content in nature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is incredibly helpful in identifying new cyber security threats and reminding employees of typical threats to watch out for. They also have a phishing simulation to help employees identify threats before experiencing real threats. Overall just great
Score 9 out of 10
Vetted Review
Verified User
Incentivized
KnowBe4 Security Awareness Training is great if you want to perform security awareness training and the phishing simulation test with the available modules. These modules covers everything related to security, compliance, etc. Reports view is a great addon.

But if you want to upload your own training along with the assessment questions then it has very limited features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This platform provides good training about cybersecurity for our organization. The website and mobile app are easy to use and makes for a good experience for having a good training lesson. The quizzes are also fun to go through and see how good the scammers are in trying to compromise computer systems.
Andrew Bulman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It was great for some basic foundational cyber security knowledge training as part of an on boarding training program.

However, I felt that the advanced training is quite limited - if you were looking at upskilling cyber security staff to have enhanced capability, then I'd probably look to a proper training provider.
January 20, 2024

KnowBe4

Score 10 out of 10
Vetted Review
Verified User
Incentivized
the tool is easy to use. the technical support is really good and the sync tool to our office365 environment was easy to set up with the help of the rep and technical support. KnowBe4 Security Awareness Training is very well known and everyone should be using them for anything of phishing campaigns and training.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Most of the training modules provided by KnowBe4 is very useful. It is just a matter of balancing how much training to do and not get people be bombarded with too much too regularly. Short, sharp modules are the best as people tend to do this and get the information required without having to spend too much time.
January 20, 2024

Great Training Product!

Samira Singer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is perfect for training employees on how to spot scam emails and what to do when you get one. There are many subtle hints that you can find, and this program does a great job of making them known. It is great to make sure all employees can spot these emails, so sensitive data is not leaked.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We receive phishing emails and being able to recognize it is helpful. We are part of the medical community so keeping clients information secure is our top priority and KNowBe4 does that. Mabe having different levels of training would be helpful based on company level authority. There are some situations where executives are at the greatest risk for a breach.
January 20, 2024

KnowBe4 works in D83!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is a very appropriate training system for a school district. We have the ability to add or remove the number of required training. Originally, we scheduled 4 modules per year, but we reduced it to 2 per year, because teachers shared they felt it was too much, originally.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I like KnowBe4's training and simulation designs and options. I have experienced better technical controls with other platforms. The amount of training material is great, but can also be overbearing and difficult to find the most appropriate training for organizational fit.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
KnowBe4 is a great solution to raise dramatically the cybersecurity culture in your organization. They provide high-end training modules that would be just impossible to produce in-house. The variety of topics and quality of the modules allow for a very rich training for your employees.

KnowBe4 is less appropriate for organizations with very specific cybersecurity needs as they might need tailored contents which is better to produce in-house or with a content creator agency.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm not sure where awareness training is not appropriate, everyone needs to take a moment before clicking a link or opening a document. KnowBe4 makes it easy to learn and practice these skills. The training modules are very well done and paced nicely. The phishing campaigns come at employees from almost every vector conceivable allowing them to demonstrate how well they paid attention to the training.
January 10, 2024

KnowBe4

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited for phishing and social engineering. We also used it for phishing simulation. In the diamond selection there is a lot we don't use which makes it less appropriate.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The training program is well suited for phish testing to see if users will open, click, and enter credentials on a phishing email. If you're using PhishER, you'll even be able to see if they "submitted" the email. This gives us good (and scary) insight into what our users are doing.

Some of the "less appropriate" things are having the funny landing pages (i.e. rick rolling someone when they click, etc.). We don't use them since they don't help us to drive our point home that security is something that everyone needs to take seriously, not just us in IT.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is easy for my admins to prepare and deploy phishing tests. The follow up training deployment is great also. Pulling metrics to present to my leadership is very easy as well, the numbers breakdown and are easy to follow.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Any business that has employees that use computers and email would benefit from KnowBe4. Phishing is so prevalent and KnowBe4 does a great job training employees of all ages about phishing, computer security and physical security.
Score 10 out of 10
Vetted Review
Verified User
First off, I do not believe there are any scenarios where use of KnowBe4 Security Awareness Training would be less appropriate. In today's cyber threat landscape, everyone needs security awareness training. I believe one of KnowBe4 Security Awareness Training best features is the ability to create customized phishing campaigns such as 'specifically for accounting' or 'specifically for information technologies'. Being able to 'spear phish' our staff in one specific department makes them more apt to at least open the emails rather than just discard them
October 27, 2023

KnowBe4 Sec training

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well-Suited Scenarios:
Phishing Prevention and Detection: KnowBe4 is particularly effective in scenarios where organizations want to educate their employees to recognize and respond to phishing attacks. It can simulate real-world phishing attempts and teach employees to be vigilant, helping to reduce the risk of falling victim to phishing emails.
Less Appropriate Scenarios:
Resistance to Training: In scenarios where employees are resistant to security training or have a history of non-compliance, KnowBe4 may face challenges in changing their behavior, especially if the organizational culture does not support security awareness.
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