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KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training

Overview

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…

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Recent Reviews

KnowBe4

10 out of 10
January 20, 2024
Incentivized
KnowBe4 Security Awareness Training we use for phishing campaigns and training for our end users. since we are a healthcare company, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Phishing Simulations (288)
    9.5
    95%
  • Training Content Library (290)
    8.9
    89%
  • Security Reporting (282)
    8.9
    89%
  • Role-based user permissions (258)
    8.5
    85%

Reviewer Pros & Cons

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Video Reviews

18 videos

KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
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Pricing

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Silver

$0.90

Cloud
per month per seat

Gold

$1.05

Cloud
per month per seat

Platinum

$1.20

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.8
Avg 8.3

Security Awareness Training

Common features of security awareness training products.

8.4
Avg 8.3
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Product Details

What is KnowBe4 Security Awareness Training?

KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.

The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.

KnowBe4 provides:

  • Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack

  • 1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content

  • Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates

  • Enterprise strength reporting, showings stats and graphs for both training and phishing

KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.



KnowBe4 Security Awareness Training Features

Security Awareness Training Features

  • Supported: Training Content Library
  • Supported: Multilingual Training Content
  • Supported: Training Gamification
  • Supported: Industry-Specific Security Training
  • Supported: Individualized Security Training Plans
  • Supported: Phishing Simulations
  • Supported: Security Reporting
  • Supported: Integration with Security Tech Stack

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication

Additional Features

  • Supported: Training library with always-fresh content
  • Supported: AI-driven phishing and training recommendations
  • Supported: User provisioning via Active Directory or SCIM integration
  • Supported: SSO/SAML Integration included across all subscription levels
  • Supported: Brandable content
  • Supported: Upload own content in KnowBe4 LMS
  • Supported: Skills-based and security culture surveys
  • Supported: Full randomization of phishing simulations
  • Supported: Single platform to manage training, phishing, and reporting
  • Supported: A dedicated customer success manager for every customer
  • Supported: Risk scoring by employee, group, and the whole organization
  • Supported: Social engineering indicators showing hidden red flags missed within an email
  • Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
  • Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing and Training Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officer™.
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Advanced Reporting
A Collection of 60+ Built-in Advanced Reports that Provide Holistic View of Over Time. Executive and enterprise-level reporting gives visibility into an organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time.Screenshot of Engaging, Browser-based Training
KnowBe4’s learner experience offers optional gamification, in the form of leaderboards and badges, so users will be incentivized and motivated to take their assigned training.Screenshot of Library of security awareness training content. KnowBe4’s partners with The Security Awareness Company, Popcorn Training, exploqii, Canada Privacy Training, Twist & Shout,  El Pescador, CLTRe, Saya University, lawpilots, and MediaPRO.

KnowBe4 Security Awareness Training Video

KnowBe4 Security Awareness Training Integrations

KnowBe4 Security Awareness Training Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesArabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

KnowBe4 Security Awareness Training Downloadables

Frequently Asked Questions

Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.

Reviewers rate Phishing Simulations highest, with a score of 9.5.

The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).

KnowBe4 Security Awareness Training Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)5%
Mid-Size Companies (51-500 employees)75%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(1025)

Attribute Ratings

Reviews

(1-25 of 161)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
KnowBe4 is extremely easy to set up and use. The interface is clean and user-friendly. The reporting is as detailed or as generic as I need it to be. The training modules for the end-users are very well done and easily understandable (I even have some end-users ask for more training to help them explain things to family members).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can create a campaign, a follow-up training module, and create a group for the employees who have completed the course to be moved into within minutes. This allows for quick data, and being able to use the provided templates from KnowBe4 means I don't have to relearn HTML to make customized templates unless I want to.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The usability of KnowBe4 Security Awareness Training module is straightforward. It is easy to navigate and implement. What it does it does well, but it doesn't really do more. Once a training module is done, there is no way to offer it as a refresher or to go through it in tandem with someone who wants further clarification on specific content.
Patrick Thibeault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Simply put it's been a delight to move from our previous vendor to this one. We were meeting a industry requirement by providing some level of training, but starting the phishing programs really showed us how vulnerable we were. We are in a much better spot. We may not be able to stop every attack, but I now feel confident that our employees have a much greater sense of responsibility when it comes to cyber security. They no longer just think it's up to IT to keep us safe.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can't think of one bad thing about KnowBe4. The dashboard you work with is very simple to pick up and use, adding users couldn't be easier once you setup the AD integration, and we have representatives that call us all the time asking if we need help. We get more out of this product than just about anything else we pay for.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It could be a little better on the user side. I would like to assign managers based on Group or Department, rather than having to add them after adding a user (not in bulk).

Leaderboard could be a little more fleshed out with more gamification so we can get departments truly competing.
July 28, 2023

KnowBe4 thoughts...

Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is very easy to use and setup. you can configure what to send, how often to send, the levels of difficulty, etc. In addition you can build training plans, assign training, and track metrics of both the direct training and the phishing tests. All of this makes it very useful and an excellent product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
KnowBe4 Security Awareness Training is simple to use, simple to administer, effective, with quality content. It is easy to take the training and we have the reminders set so that the longer a user puts the training off, the more frequently they will receive reminder emails. Eventually they get emailed every day until they take the training. But with a simple click, they can get into the training content.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The usability for the most part is self-explanatory. The only difficult part is building new phishing simulations. Often times it can be difficult to navigate through the steps. Also, you may need some additional skills to create HTML emails. Fortunately, KnowBe4 has a TON of templates to choose from.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's easy to use, quick to implement, powerful integrations and automations but sometimes the more advances settings with smart groups gets a bit tricky. Especially with custom fields
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