TrustRadius Insights
Many businesses face the challenge of gathering and managing information from multiple sources to create actionable insights. Knowledge360 …
Starting at $649 per month per user
View PricingOverview
What is Knowledge360 from Cipher?
Knowledge360 (formerly Knowledge.Works) from Consensus Point company Cipher Systems (acquired December 2019) is a competitive intelligence software system that acts as a single, custom repository for all intelligence sources, including web news, internal reports, syndicated research, social media and human…
Recent Reviews
Leaving a review helps other professionals like you evaluate Market Intelligence Tools
Be the first one in your network to review Knowledge360 from Cipher, and make your voice heard!
Get StartedPricing
Growth
$649
Cloud
per month per user
Professional
$949
Cloud
per month per user
Elite
$1349
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.cipher-sys.com/competitive…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $649 per month per user
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Knowledge360 from Cipher?
Knowledge360 from Cipher Competitors
Knowledge360 from Cipher Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Knowledge360 (formerly Knowledge.Works) from Consensus Point company Cipher Systems (acquired December 2019) is a competitive intelligence software system that acts as a single, custom repository for all intelligence sources, including web news, internal reports, syndicated research, social media and human intelligence, Knowledge360 helps users more easily manage information overflow. Users can search, monitor, analyze and report. The software also features early warning systems, custom dashboards for individual users and custom security levels for sharing sensitive information.
Knowledge360 from Cipher starts at $649.
Infor Birst are common alternatives for Knowledge360 from Cipher.
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Many businesses face the challenge of gathering and managing information from multiple sources to create actionable insights. Knowledge360 solves this problem by providing a centralized database for collecting and accessing industry-specific intelligence in real-time. Users can consolidate data from various sources, including analyst calls, quarterly earnings reports, Twitter feeds, YouTube channels, and even Google Alerts, significantly reducing the time spent on information gathering.
With Knowledge360, users can monitor competitors in one place and set up searches for specific clients and their competitors to gather intelligence information around certain predictions. The platform is particularly useful for firms that require tagging and natural language technology (NLT) to collect critical insights quickly. Knowledge360 enables these businesses to access ground truth and insights easily, helping them position themselves strategically within the marketplace. Additionally, it serves as a sharepoint for various teams that rely on Excel forms to communicate info to each other, ensuring better-defined and controlled access points for insights team functions.
User-friendly platform: Many users have praised the user-friendliness of K360, making it easy for them to access and use even without deep technical expertise. They appreciate that they don't have to spend a lot of time learning how to use it, allowing them to focus on their work.
Great search and organization options: The search and organization options available on K360 are highly valued by many reviewers. It allows them to easily find and organize content from over 5,000 sources into custom-made dashboards. With these features, they no longer have to waste time searching through multiple browser windows or bookmarking websites.
Excellent customer support: A majority of reviewers have appreciated the excellent customer support provided by K360. They found the hands-on training invaluable as it allowed them to make sense of industry trends and aggregate content with ease. Additionally, the responsiveness of the K360 team was greatly appreciated as it made them feel valued as customers.
Outdated Interface: Users note that the user interface is outdated and confusing, with some finding it difficult to navigate. Some have stated that this creates a learning curve for new users.
Too Much Information: According to some reviewers, Knowledge360 can provide too much information, including irrelevant data that does not pertain to their industry. This has led to difficulties in sifting through the information and finding relevant data.
Complicated Security Requirements: Some users have had difficulty logging into the platform due to complicated security requirements such as passwords, which has caused infrequent logins.