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Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Overview

What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.

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Recent Reviews

UKG Focused

10 out of 10
November 23, 2021
Incentivized
We use UKG Dimensions for Timekeeping, Scheduling, Payroll, and HR functions. We hope the HR functionality is better upgraded. I feel that …
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Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Kronos Workforce Dimensions / UKG Dimensions (discontinued)

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What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ukg.com/contact

Offerings

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Kronos Workforce Dimensions / UKG Dimensions (discontinued)?

Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management, and featured Workforce Advisor, a personal digital consultant that used embedded machine learning and artificial intelligence to automate daily manager decision-making.


The product has been discontinued, and is no longer available for purchase.

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(60)

Attribute Ratings

Reviews

(1-25 of 32)
Companies can't remove reviews or game the system. Here's why
May 08, 2023

UKG Dimensions not only offers a solid product to track time and attendance but it also utilizes data and analytics to help readers make the best decisions for companies.

Brandi Linden MSM, PHR, SHRM-CP, CAA | TrustRadius Reviewer
Brandi Linden MSM, PHR, SHRM-CP, CAA
Manager, People Systems
FLEXcon Company, Inc. (Plastics, 501-1000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Support (Jake is wonderful).
  • Tracks time & attendance.
  • Clocks have the ability to use biometrics for security purposes.
  • During the implementation, I would’ve liked to look at best practices and utilize those in our current processes to make improvements so we do t have to go back to correct them later.
November 12, 2022

Great Company but Falls Short on Execution

Tom Tan MBA, MSBA | TrustRadius Reviewer
Tom Tan MBA, MSBA
IT Executive Director
Lexington Medical Center (Hospital & Health Care, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Very powerful/advanced timekeeping system
  • Decent mobile app for our employees
  • Scheduling works for the most parts
  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
June 11, 2022

UKG Dimensions is great for Manufacturing Clients

KD
Kelley Doss
Payroll and HRIS Manager
Carlex Glass America (Glass, Ceramics & Concrete, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Timekeeping
  • Scheduling
  • Absence tracking
  • PTO integrated with Outlook/Google calendars
  • Paying historical edits is cumbersome and hidden
  • The security for UKG Dimensions is in a tab in Core that is super difficult to understand and use - please fix this
November 25, 2021

UKG Dimensions for Post Acute Care

Arieshia Williams, SHRM-CP | TrustRadius Reviewer
Arieshia Williams, SHRM-CP
HRIS Administrator
EmpRes Healthcare Management, LLC (Hospital & Health Care, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Employee Self-Service
  • Timekeeping
  • Analytics
  • HCM
  • Position Management, the ability to add multiple positions at more than one location with multiple rates should be out of the box capability. We had to build custom integrations.
  • HCM is an evolving suite overall that could use improvements
  • The Unified environment continues [to] evolve towards a better place, but could still use improvements.
November 24, 2021

UKG Dimensions has a modern feel, but needs performance and scalability enhancements asap!

Ron Bowden | TrustRadius Reviewer
Ron Bowden
ERP Applications Manager
AdventHealth (Hospital & Health Care, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Front end UI is modern.
  • Documentation and training within the help system is well documented.
  • Attestation workflow for employee punch correction via time card and time clock with manager approval is well designed.
  • The configuration of the system takes many clicks to perform simple tasks. The product does not feel enterprise-ready for large employee-scale deployment. Too many repetitive steps.
  • There could be better error-checking for configuration. The system allows for configuration that is not supported by the product but still allows you to save it.st
  • If an integration batch job is running, you do not have the ability to cancel the job. For jobs that can take 4 hours, one has to wait for jor the job to end, it needs to end sooner.
November 23, 2021

Dimensions allows a more structured environment

AP
Alexandria Pablos
Payroll Manager
Envision Healthcare (Hospital & Health Care, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
  • Difficult to manage sick accruals for employees who work across multiple states
  • Geofencing still requires the selection of a job. This makes transfers more time-consuming.
  • reports to one [have] one-tier. Large corporations require a larger hierarchy for certain workflows
November 19, 2021

Dimensions Breaks The Change Barrier! Adaptability is easier than it looks.

Ana Davalos | TrustRadius Reviewer
Ana Davalos
Operations Controller
Cambro Manufacturing (Plastics, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Timekeeping
  • Date effective pay changes.
  • Integration to the various modules
  • Integrations need to be more accessible to the administration and more flexible in change adoption.
  • Performance Reviews need to be flexible on the cycles. We don't offer PR all on one focal date. We review employees on their anniversary dates.
  • Attendance Tracking needs to deliver more real-time notifications and correct itself real-time when exceptions or incidents are fixed.
November 17, 2021

UKG Dimensions Timekeeping Solution for Healthcare

Emilio Huante | TrustRadius Reviewer
Emilio Huante
HRIS Manager
Eating Recovery Center (Hospital & Health Care, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Improved UI.
  • Increased access to data via Dataviews.
  • Tiles on the homepage can be configured based on certain Dataviews.
  • Improved access to data as not all fields are readily available in Dataviews.
  • Allow for Roles to approve PTO for teammates that do not report to that manager.
November 17, 2021

UKG Dimensions Timekeeping Solution for Healthcare

Verified User
Advisor in Human Resources
Hospital & Health Care Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Easy to create new pay codes and work rules.
  • The employee visibility period to control what users see in Time Off Request.
  • Flexibility in homepage management and smart tiles.
  • Employee level validation for timekeeping - employee eligibility for certain pay codes.
  • Report data objects - missing fields.
  • Hyperfind selection option - missing fields to choose from.
November 17, 2021

Empowered by Dimensions

Erin "Iggy" Svoboda, CPP | TrustRadius Reviewer
Erin "Iggy" Svoboda, CPP
Senior Manager of Payroll and Mobility
Clif Bar & Company (Consumer Goods, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Highly configurable for different profile sets, making complex rules automated.
  • Configuration is easy to learn and empowers system admins to become experts to easily implement changes and embrace release enhancements.
  • Usability is the same regardless of how it is accessed (web or mobile).
  • Add more guided workflows for managers ensuring they perform tasks in the correct way.
  • Create white papers on how to configure programs, such as having a mobile workforce and location tracking.
  • Have more features for salaried workers being tracked for other reasons than capture hours (like time off, location, leaves, etc.).
November 17, 2021

UKG Dimensions is great for mid-sized healthcare organizations

Rachel Ribar | TrustRadius Reviewer
Rachel Ribar
HR and ERP IT Analyst
Ridgeview Medical Center (Hospital & Health Care, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • UKG Dimensions is easy to use on any device for all of our users
  • The reporting capability within the HCM (HR & Payroll) side of the system has robust reporting capabilities, which are used regularly by our end-users for decision support, and other reporting needs.
  • UKG Dimensions is ever-evolving, based on feedback from users. The product development teams are interested in feedback, and always working to improve the product.
  • We are able to give our users more abilities to control their experience within the application. From customizing the home page to submitting edits within their timecards for approval, the work of ensuring a positive experience, and accurate time cards by the employee is a positive experience.
  • For organizations with a central staffing department, or 'delegated users' to approve employee requests, the system can be difficult to use. Our organization has had to find workarounds for these types of roles, and recommend ideas to the UKG product development team for improvement.
  • The position management piece within the HCM side of Dimensions does not tie into the employee reporting well. As an organization with many employees who have secondary or tertiary roles, it can be very difficult to report on those non-primary positions.
  • For users of Advanced Scheduling, the set up of job transfer sets can be a difficult balance to ensure users are seeing appropriate employees swap shifts with, or request to cover a shift, while also ensuring they are able to see these employees in a location schedule.
  • For system administrators, there is a need to be able to pull data based on system settings, such as the configuration of adjustment rules, organizational sets, pay rules, etc. Currently, there is no reporting tool for these system settings, and it can be difficult to audit or maintain these settings without some type of reporting tool.
November 16, 2021

Journey to new Dimensions

Verified User
Director in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Access everywhere through any device with consistent user experience
  • Full suite staff scheduling offering to cover broad as well unique needs
  • Strong user community and willingness to incorporate customer feedback into the product roadmap
  • Adherence to industry best practices for release cycle management across all cloud offerings
  • Stronger integration partnership with Epic for Dimensions and EZ-Call products
  • Improved documentation, roadmaps, and service alerts on Trust Site and UKG Community for Datahub and EZ-Call products
November 15, 2021

Positive

MM
Maggie Montoya
Director, Payroll
TTI INC (Electrical & Electronic Manufacturing, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • the dashboard works great for our employees and managers
  • vacation tracking
  • on the attendance module allows the supervisor to have the required functions to view their employees documents
  • reporting such as the accrual [debt] - we should be [allowed] to choose what we want to see such as taken grants, etc.
  • data views - we should be allowed to return to the previous data view and [keep] the previous selections
  • allowed to choose what time frame we want to view such as time cards it [defaults] to today - we should be able to select current pay period and keep as always current pay period
November 15, 2021

UKG Dimensions timekeeping and scheduling are great! HCM could use some improvement here and there. Do Knowledge Map Live before starting implementation.

SJ
Samantha Jedlow
Human Resources Manager
Fresh Ideas Management (Food & Beverages, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • The scheduling and timekeeping functionality that reports off one another. The cohesion here.
  • Workflows in the HCM side creates great automation with customization.
  • The flexibility and control of access in Dimensions and HCM.
  • The incident feature is not robust at all. There are a ton of features here we would love to use but it locks down automatically from each step to the next and is not as customizable.
  • There are glitches that remain issues for months as a par without being fixed. Such as every time a user creates and HR New Hire Action an error screen pops up that says Account Not Found. No one can find or resolve this glitch and it makes our daily users think it is constantly broken.
  • There are some great ideas in the community that would be helpful to have built out but they take a while to get up voted enough to build out but then other things like adding a turtle alternative gets upvoted super fast which can be frustrating.
November 15, 2021

A satisfied customer with UKG Dimensions

EM
Erin McCloskey
CIO (Chief Information Officer)
Youth Consultation Service, Inc. (Mental Health Care, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Scheduling.
  • Allocations.
  • Open shift notifications.
  • User friendly.
  • Allowing for secondary and tertiary jobs to be selected by staff.
  • Workload planner could use some enhancements to dictate schedule needs in realtime.
November 15, 2021

Analyst

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Provide clear data.
  • User friendly.
  • Can be accessed on mobile device.
  • Design of the website could be better and more attractive.
  • May be tutorial within the site.
November 15, 2021

Dimensions

Verified User
Manager in Human Resources
Financial Services Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Landing page.
  • Delegation.
  • Visual presentation of charts on landing page.
  • Reporting.
  • Dataviews - not all fields are reportable.
  • Configuration - not all fields are date effective.
  • Pending historicals.
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