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LabVantage

LabVantage

Overview

What is LabVantage?

LabVantage Solutions headquartered in New Jersey offers their flagship laboratory information management system (LIMS): LabVantage. The platform emphasizes flexibility, and supports research and development labs, quality control, biopharmaceutical, and other labs with operational support and workflow automation.

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Recent Reviews

TrustRadius Insights

LabVantage is a highly useful software for research laboratories, offering a wide variety of tools to navigate lab processes and …
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Product Details

What is LabVantage?

LabVantage Video

LabVantage CEO John Heiser shares how LabVantage can help companies & labs digitally transform scientific knowledge into workable knowledge for better outcomes.

LabVantage Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LabVantage is a highly useful software for research laboratories, offering a wide variety of tools to navigate lab processes and workflows. Users appreciate the ease of managing samples and keeping all study-related data in one place, which helps with record-keeping and review of data digitally. The software also allows users to submit requests to other teams, making it convenient to request tests outside of their scope. In addition, the system captures the date and time of results entered, providing an audit feature for tracking. This platform offers better bookkeeping capabilities, making it easy for users to provide information when needed.

The software is particularly beneficial for research labs in the FMCG and pharmaceutical industries. It can interface with various instruments in these companies, providing consolidated reports and preventing data manipulation. LabVantage's customizable features make it adaptable to specific business needs, such as cancer research labs. It assists with quality management in product supply and crop sciences fermentation. Additionally, users can generate key performance indicators - KPIs and reports for analysis and monitoring purposes.

LabVantage has proven to be a valuable tool in streamlining daily tasks in laboratories and recording sample audit history. Users appreciate its ability to calculate the results of various types of analysis at work. Moreover, the software helps keep track of chain of custody for reports/studies and stores completed data in the medical device industry. Despite some customization issues and costs associated with them, LabVantage is still widely used across organizations where it may not be well-suited to the user's specific work but serves as the only available option for the entire organization. Overall, LabVantage meets users' expectations by offering general Laboratory Information Management System - LIMS features that contribute positively to scientific research and laboratory operations.

Easy to use and navigate: Users have found the system to be user-friendly and intuitive, allowing for easy tracking of old records and results of various timepoints. Several reviewers have mentioned that they appreciate the simplicity and efficiency of the software.

Cross-functional communication and lab tracking capabilities: Many users have praised the software's ability to facilitate cross-functional communication and streamline lab tracking processes. It has made it easy for groups to see and access results, improving collaboration within teams.

Excellent interface with interaction capabilities: The software's excellent interface has been highly appreciated by users. Not only does it store information about samples effectively, but it also allows for interaction with printers for labeling purposes, ensuring no materials are lost.

Auto Lock Feature: Some users have found that the auto lock feature causes distractions and leads to loss of data. They have experienced interruptions while working on tasks due to frequent automatic locking, which can be frustrating and disruptive.

Difficulty in Learning Curve: Initially, logging in was a struggle for some users, but it became easier with time and practice. However, infrequent users may still find the software challenging to navigate due to a slight learning curve. It requires some level of familiarity and regular usage to become comfortable with its functionalities.

Complexity in Building Infrastructure: From a user's perspective, the software can be complex, especially when building the infrastructure for specific projects. This complexity often requires additional training or support from dedicated staff members who specialize in configuring the software for different project requirements.

Users have made several recommendations for Labvantage based on their experiences with the software. The most common recommendations include:

Labvantage is praised for its ability to consolidate reports and address data integrity issues in data transfer. Users find this particularly valuable in ensuring accurate and reliable information within their laboratory management systems (LIMS).

Many users recommend Labvantage for biobanking purposes. The software is believed to be well-suited for managing and organizing biological sample data and ensuring the traceability of samples throughout their lifecycle.

Labvantage is regarded as a strong contender for large-scale pharma implementations, especially in matching research and development (R&D) to manufacturing data models. Users find that the system effectively supports the complex data management needs of pharmaceutical companies.

Overall, users express positive opinions about Labvantage, highlighting its continuous improvement and ease of use in storing information.

Reviews

(1-3 of 3)
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Score 3 out of 10
Vetted Review
Verified User
Incentivized
Our department uses LabVantange as the request intake, tracking, and billing tool for data requests related to research. It replaced the previous MS Excel tool that the team was using. The system is not well suited to our kind of work, but we are one of several research cores at our company, and all of the other cores use LabVantage, so we really had no choice but to use the same system.
  • Request tracking, numbering: LabVantage provides a unique number to each request, which makes requests easy to track and refer to.
  • Web-enabled: we can link to LabVantage requests and attachments from other systems.
  • Single Sign-On: users can use their network username/password to login to LabVantage
  • Request pages are hard to view, especially when viewing with a team on a large screen. We export the the request information into other systems so that we can hold team reviews and discussions
  • Prioritization. We use an agile framework for prioritizing requests. It would be so much easier if requests could be ordered in a prioritized backlog. Instead, we have to use a different tool for prioritization
  • Requester/PI billing linkage: I am not sure if this is something specific to our organization, but the linkages between Requestors/PIs and grants/pay accounts do not work well for our business. We are always have to come up with work arounds and exceptions to deal with system limitations.
Probably better suited for true lab users. It is less suited for managing data requests. Most departments in our organization have abandoned allowing customers to enter their own requests because it is too complex and cumbersome.
  • Executives like being able to run aggregated reports for usage across all cores and having a single place to collect all core billing information. However, for system users/analysts, it is a cumbersome time-waster and extra data-entry that does not provide any value to the team.
We didn’t really have choice to use any other system. We probably would be able to better serve our customers with an issue tracking or help desk system.
June 29, 2018

Happy User

Larry Somrack | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have recently upgraded to LV7 across the entire laboratory working with 2 locations. Our entire lab has been paperless ever since we began to use LabVantage. The main issue we have had is to use the product directly "out of the box" and had to have customization to function. We do understand that some of the issues will be resolved with updates but with the customizations done it will cause us some problems and unacceptable costs. The other issue we have is not having interface updates of instruments with Microsoft 10 operating systems.
  • Worked very closely with us on developing the Statement of Work and provided us with a very good roadmap
  • Programmers completed the changes and improvements on time.
  • The contact for issues that arise on a daily bases is able to work with our people in a very professional basis.
  • Be more attentive to our needs and what we are looking for vs. telling us how we should work when it comes to improvements
  • Develop LVConnect interfaces with more instruments that is universal and easy to use
The customer support is outstanding and when the system is running (97% uptime) it makes everything happen on time and correctly.
  • The system has freed up chemists' time and effectively helped us to grow 12% per year over the past 3 years without adding a chemist FTE
Never used another system since 2004. We moved from a home built to LV
May 03, 2018

LabVantage Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
The LabVantage product is a specialized ERP system that is used primarily in testing laboratories. This product is used across the entire organization. It manages our laboratory.
  • Their project management staff and developers work well with the organization to fully understand the process that needs to be designed.
  • Their support staff is outstanding. They are responsive and work to rectify the situations that are presented to them.
  • It sometimes takes a long time for sales to answer questions on quotes and change orders.
  • The currently LIMS system is web based. Unless you have java programmers on staff that can create new 'workflows', you will pay for the enhanced functionality
Their software is best suited to organizations that are larger and have a full understanding of their processes. I work for a smaller organization and we had to change some of our processes to fit the software. Also - as a small organization, we do not have the necessary funds to pay for all of the customizations that would allow us to work better within the software itself.
  • This software has allowed us to continue to grow.
  • We can output 20% more samples that we did with our old system
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