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Laserfiche is a versatile software that has been widely adopted by various departments and organizations to efficiently manage their …
Starting at $540 per year per user
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What is Laserfiche?
Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers…
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Popular Features
- Document management (23)8.282%
- Content capture & imaging (23)8.080%
- Records management (22)8.080%
- File sync, storage & archiving (23)7.070%
Pricing
Starter
$540
On Premise
per year per user
Starter
$600
Cloud
per year per user
Professional
$710
On Premise
per year per user (starts at 10 users)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.laserfiche.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $540 per year per user
Product Demos
Laserfiche AP Processing Demo Part 2
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Intro to Laserfiche Client
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Enterprise Content Management (ECM) and Workflow - Laserfiche
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Demo General LaserFiche.wmv
YouTube
Canon ScanFront 330 Laserfiche Integration by Accelerated Information Systems
YouTube
Laserfiche DocuSign Demo Video
YouTube
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What is Laserfiche?
Laserfiche is an enterprise content management solution that automates processes, manages documents, and integrates applications across the organization. It works within the user's existing infrastructure by bringing their applications together, with the goal of simplifying how work gets done.
With Laserfiche’s code-free process designer, users can keep things moving quickly between departments without programming experience. Document management features digitize and organize business-critical information while keeping team members on the same page every step of the way.
Since 1987, Laserfiche has developed compliance and business process solutions for multiple industries, including:
•Local, State and Federal Government
•Higher Education and K-12
•Wealth Management
•Healthcare
The vendor promises to help organizations achieve rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.
Laserfiche aims to streamline business operations so users can focus on the people and ideas that drive their businesses forward.
Laserfiche Features
Enterprise Content Management Features
- Supported: Content capture & imaging
- Supported: File sync, storage & archiving
- Supported: Document management
- Supported: Records management
- Supported: Content search & retrieval
- Supported: Enterprise content collaboration
- Supported: Content publishing & creation
- Supported: Security, risk management & information governance
- Supported: Contract lifecycle management
- Supported: Automated workflows
- Supported: Mobile support
- Supported: Integration
Laserfiche Screenshots
Laserfiche Video
Discover how Laserfiche Enterprise Content Management (ECM) software can benefit your organization. From securely storing your information to automating routine processes, Laserfiche will help ensure you never lose a document again.
Laserfiche Integrations
Laserfiche Competitors
Laserfiche Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | North America, South America, Europe, Eurasia, Africa, China, India, South Pacific, Middle East, Australia |
| Supported Languages | English, Spanish, French, Arabic, Chinese |
Frequently Asked Questions
Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing.
Laserfiche Avante is an ECM suite for small to medium organizations with fewer than 100 users. It combines content management with workflow tools that automate business processes. Built on the Microsoft platform, Laserfiche Avante allows users to drag and drop e-mails from Outlook® into Laserfiche.
Laserfiche starts at $540.
Xerox DocuShare, OpenText Content Suite Platform, and OnBase are common alternatives for Laserfiche.
Reviewers rate Automated workflows highest, with a score of 8.9.
The most common users of Laserfiche are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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Laserfiche is a versatile software that has been widely adopted by various departments and organizations to efficiently manage their document processes. Users have praised its ability to handle both paper and digital documents, making it ideal for organizations looking to transition from a paper-based system. With Laserfiche, departments such as accounting and HR have been able to automate the identification of metadata and routing of documents, reducing manual tasks and improving efficiency. The software is also popular for its secure storage capabilities, allowing organizations to easily store and retrieve various types of documents, including financial aid documents, admissions documents, and employment documents. Additionally, users appreciate the intuitive interface of Laserfiche, which caters to individuals with varying levels of computer expertise. Moreover, Laserfiche Avante has proven valuable in automating processes, recording project data, and facilitating updates. Overall, Laserfiche enables organizations to streamline their document management processes, improve collaboration, and transition towards digitization and automation.
Efficient and Productive Tool: Users find Laserfiche to be an efficient and productive tool for streamlining accounts payable processes, increasing efficiency, and productivity. Many reviewers have stated that it helps them streamline their workflows and improve the overall efficiency of their operations.
Universal Access to Documents: The ability to have universal access to documents between office locations is highly valued by users. This feature eliminates the need for interoffice mail and allows for secure access between departments and employees. Several reviewers have praised this functionality for its convenience and effectiveness in facilitating collaboration among teams.
Backup and Version Control: Users appreciate the backup and version control feature of Laserfiche, as it allows them to easily retrieve old or outdated documents, ensuring accuracy, maintaining records, and complying with regulatory requirements. Many reviewers have highlighted how this feature gives them peace of mind knowing that they can always access previous versions of important documents when needed.
Difficult to Understand and Navigate: Many users have found the platform difficult to understand and navigate, citing a high learning curve and a lack of user-friendly features. They struggle with grasping the system's functionalities and find it challenging to locate specific tools or perform tasks efficiently.
Cumbersome Document Management Process: Users express frustration with the document management process, describing it as cumbersome and requiring too many clicks for simple tasks. They feel that streamlining this process would significantly improve their workflow efficiency.
Slow Performance: Several users have experienced slow performance on the platform, which hampers their productivity. The delays make it more time-consuming to complete tasks and can lead to frustration among users who rely on efficient software performance.
Based on user reviews, the most common recommendations for Laserfiche are to start with a small, definable need, take advantage of all features and ensure employee buy-in, and thoroughly map out workflows before implementing automation processes.
Users suggest starting with a specific and manageable task to gain competency and demonstrate the value of Laserfiche software. They also advise fully exploring all the features that Laserfiche offers to maximize its potential in streamlining workflows and improving productivity. Additionally, involving employees from the beginning is recommended to increase their acceptance and engagement with the software.
Before implementing automation processes, it is important to thoroughly analyze and map out existing workflows. This helps identify bottlenecks, streamline processes, and ensure a smooth transition to automated workflows.
Users also recommend connecting with other Laserfiche users through industry user groups for networking and sharing best practices. They highlight the importance of attending training sessions provided by Laserfiche, researching system compatibility, and planning a well-executed rollout across all departments.
Additionally, users find value in taking advantage of customization options and functionality for overall business integration. The support team at Laserfiche is often commended for their helpfulness and knowledge.
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Reviews
(26-46 of 46)Companies can't remove reviews or game the system. Here's why
September 14, 2015
Laserfiche ECM Review
Laserfiche is being used in multiple departments across our organization. The first process we set up was to automate the sales order process. When a sales person closes a deal they will scan the complete order in at a MFP by simply pressing the Laserfiche button. After it is scanned in the order will electronically flow through the organization to all of the departments that need to take action, leasing, warehouse, delivery, commissions etc. The entire process offers transparency to know exactly where the order is at any time of the process.
We also use Laserfiche to automate our AP and AR processes. Overall Laserfiche has streamlined many processes that were cumbersome before.
We also use Laserfiche to automate our AP and AR processes. Overall Laserfiche has streamlined many processes that were cumbersome before.
- I feel the biggest strength of the product is the end user usability. The Laserfiche product is very familiar to what people are used to when opening documents, and also very simple to learn how to search and use other functions.
- Laserfiche is very easy to implement. There can be more technical things done with coding and scripting, but for the most part of all of the basics are simple and wizard driven.
- The cost of the product. Laserfiche is scalable and affordable for any company size. We have 5 employee offices and up to 500 employee offices as customers.
- The could have better options for read only users, the minimum option for read only users is 200.
- More competitive material of why Laserfiche is better than the other products out there.
- They could use a more robust capture engine that could be used for unstructured documents.
September 11, 2015
Laserfiche is a solid mature product overall with just a few gotchas.
We use Laserfiche as both an archival tool and as a workflow engine for managing documents. We currently use it across about 20 departments, but our major users are Human Resources, Finance and Special Education. It has allowed us to reduce the amount of physical paper and more importantly it has allowed us to automatically move and transfer documents both intra and inter departmentally. We have also recently begun using it for electronic forms.
- Integration with other systems. This has allowed us to leverage Active Directory and our Identity Management system to manage security attributes for documents. We also have automated the transmission of documents from other systems. We have significantly reduced the amount of scanning required of documents
- Client based full users have powerful features they can use to search and retrieve documents.
- The ability to use data lookup tables greatly simplifies data entry into templates and reduces the possibility of mistakes.
- The Forms Workflow features need to be strengthened to match the capability of Laserfiche Workflow. They are two different workflow engines, but the Laserfiche Workflow is the more capable of the two.
- The Forms integration with AD for licensing purposes doesn't currently allow the use of AD Groups to manage licenseholders. You can use AD OU's, but this doesn't work well in our situation. We understand that Laserfiche is addressing the issue.
- The RIO licensing model overall has complicated user administration. We strongly prefer a concurrent user licensing model.
September 11, 2015
Laserfiche for Govt. use
I installed Laserfiche for a government department for the state of Illinois. The department was looking for a way to digitally organize several shelves worth of paperwork that caused the department to become backlogged for several months with the tedious process of manually processing forms. Laserfiche was installed to take an entire stack of forms in the packet, recognize the type of form, look to specific areas for verification and instructions to which folder to forward next for review and approval. A process that normally took several days to do by hand took just a few hours and the department was able to catch up on their backlog because of Laserfiche's efficient process. The implementation only took a couple of days of tweaking and after that, everything ran smoothly. I would recommend Laserfiche for fast, secure and efficient electronic filing.
- Recognizing certain areas of forms via OCR.
- Filing forms in their proper locations upon recognition.
- Keeping security on specific documents.
- The only criticism I have its that you must have a very high powered PC to process events. The packages that we processed sometimes took several minutes to run through all the procedures.
September 11, 2015
Hooked on Laserfiche and cannot get away.
We are currently using Laserfiche as our core business application for automated workflows, document management, document retention, process and review. Laserfiche has greatly reduced the amount of physical paper that we use, which in turn exponentially increased our efficiency with document management. Our internal turn around time to process documents from the field work force has been reduced from days to hours.
- Document Management via workflow creation and usage. Building and utilizing solid workflows can speed up all steps in the document management process.
- Detailed information of document creation, movement, modification, and review by utilizing the Audit Trail features. These features and captured events and very useful during internal and external audit verification.
- End user interface is very simple to use. The GUI has the look and feel of a Microsoft based product, so the learning curve is greatly reduced.
- Making the Snapshot utility available to end user in the field via the Web Access client would be very helpful and save time.
- Having a visual widget that can be utilized by the system administrators to see the current status of a document and possible flow chart of a document by using data from the audit trail.
September 09, 2015
Laserfiche can be as versatile as your business needs are
Within our own organization, Laserfiche is used primarily in our accounting and HR departments.
While accounts receivable uses the system primarily as a storage repository, accounts payable employs the use of Quick Fields Agent to automate the metadata identification of common invoices received by our primary vendors. Also through use of ODBC lookup into our accounting ERP, they are able to key in ledger numbers as they code the invoices in order to populate all searchable data and allow for automated routing of incoming documents as needed through successful payment.
In HR, we use the software to automate the collection and routing of incoming applications for employment, this allows for easy distribution of applications to the pertinent department and location managers, and to move them through the application process as well as to facilitate the automated online onboarding of new hire paperwork once a manager has selected an applicant for hire.
- Workflow is the primary strength of the Laserfiche Suite. It offers an extremely intuitive interface that can be used creatively to address any myriad of issues encountered enterprise wide.
- User Management - While this is being addressed in current updates that are coming out for the RIO environment, overall it can be difficult when many departments are involved to maintain user licensing in an organized manner in terms of budgeting and restricting the addition of users by department managers.
September 04, 2015
Used to resell Laserfiche
We used Laserfiche and support close to 50 companies who used Laserfiche. We had users who were computer smart and a few who were very computer dumb. Everyone liked using Laserfiche. It is very intuitive to use and extremely powerful. Before we decided to be a VAR we looked at a lot of products and were extremely pleased with how well it was used. After being a VAR (no longer one) never regretted Laserfiche. Do not know of anyone who stopped using it ether.
You can store and find anything. With WorkFlow you can make documents do just about anything to make the office run. It is a great easy to use yet super powerful. You can do it yourself or hire a good experienced Laserfiche expert to get you going before the other competitive products are even started.
- You can search all the documents for a specific search.
- You can limit who can see what and who can edit what. You can markup documents and always see the original.
- WorkFlow is the electronic version of the document processing system for all paperwork and progress.
- Would still be a VAR if they would be less stiff about understanding how a VAR lives and dies.
- They need to make it more like the trend in the industry of cloud. That is what killed us.
- I hope that changes since the CEO passed away will start to make Laserfiche a great leading company again.
June 03, 2015
Laserfiche? You must...
Collin County uses Laserfiche as our enterprise content management system. We use Laserfiche for the scanning/retrieval of documents, automation of our physical document inventory and records retention. Most of our County departments are using Laserfiche. Most of our users are amazed on how quickly their documents are retrieved. It takes five minutes to file or scan a document - it take Laserfiche five seconds to retrieve that document versus ten minutes to an hour the old way.
- As a local government, Collin County selected Laserfiche because it was the best product to meet our State's retention requirements for government records.
- Laserfiche has rich variety of template structures that index records in a convenient and efficient manner. Many of our users are pleased that they can search for documents with special index items or simple work searches.
- Laserfiche has a wonderful SDK (Software Development Kit). Our application developers can manipulate Laserfiche to our liking via the SDK. We have been able to share historic documents online with our citizens via the SDK. Genealogist are delighted.
- Laserfiche replaced IBM FileNet Content Manager in Collin County, TX.
- Laserfiche could revisit their licensing model. Our agency enjoys delivering our government documents to our citizens. We've had to reorganize our repository structure to take advantage of Laserfiche Portal. We'd like to have an internal and external portal. However, this solution is not cost effective.
April 09, 2015
Archiving Documents Just Got Easier!
Laserfiche is being used across the organization because we have offices and facilities at several locations. There are limited users at the Administration Center who have scanning authorization, but due to our decentralized environment, several staff can view information and print documents (paper or to a file) as necessary. Each department (Executive Office/HR/Finance/Parks & Rec) has designated a control person who has been trained on Laserfiche and has set up the 'filing system' so other staff can find documents that have been scanned. Large CAD files of construction projects have been imported from Adobe format and can be viewed or printed to a file and sent to an outside source via email. This is great for immediate sharing of information!
- Scans documents in color, pictures, maps- whatever. I can import a large construction drawing and later export it to email and send it across the world! Or, staff in another building can consult the drawings simply by accessing the database. The drawings are clear, legible and you can use the ZOOM feature to make it easier to read! Some of my drawings were done using CAD then saved to a pdf. I have not encountered file size problems and I have a lot of drawings!
- You can SEARCH for a document by typing in key words. You can limit that SEARCH too by focusing in on a specific directory that you think a document may be archived in. For example, if I was looking to see when a project was approved for a grant, I could look in the GRANT folder and then search key words to find the document. Instead of SEARCHING the entire database. Makes finding a needle in the haystack a lot easier! And when you find your document, you can see which department archived it so if you have questions or need to consult the original file, you know who in your organization to ask.
- Printing from Laserfiche is very easy and your document looks great! It doesn't have that 2nd/3rd generation look.
- When importing a color pdf I have to change a setting so the pictures import in color. Otherwise, the pictures import in black and white. It would be nice if it automatically recognized color and adjusted as necessary.
- The casual user of Laserfiche gets confused when Searching and often ends up with a lot of documents that match a key word. If the left rail of the Search engine was more user friendly I think the casual/infrequent users would feel better about using this database.
February 04, 2015
Laserfiche Review
Laserfiche within our company was first utlized to make our Accounts Payable department paperless with incoming invoices and the internal approval process between managers. We replicated our paper process into Laserfiche and it saved time and money. From there Laserfiche spun off into paperless documentation for some medical records utlizing QuickFields with a bar code process to automate the sorting. It also began to house secure documents for managers and human resources. Our next step was to invest and implement the Workflow Management module with Laserfiche to bring Laserfiche to its full potential since we now had employees on board using the software and being excited to use the product. We chose Laserfiche over other document management solutions because it is timeless with archiving documents and editing documents right out of Laserfiche. For example, a TIFF file would be created from a PDF file and could always be referenced; where if there was a PDF version 4 archived and the company was at PDF version 8, it would be highly possible the document would not be able to read because it was too old of an PDF version. However, as TIFF is an image and can be OCR'd, it could be read.
- Streamline accounts payable to a paperless process to increase efficiency and productivity of manager approvals and paying creditors
- Universal access of documents between office locations decreasing/eliminating inter office mail as files/folders have security access setup between departments and employees
- Backup and version control of documents with the ability to read any old/out dated document
- Automated process to sort, tag, and file documents
- Quickfields sometimes became difficult when the OCR had difficulty reading the barcodes even after intense manipulations and changes to make the index sheet work; though when it worked which was most of the time, it was seamless
- As I work in IT, it was easy for me to learn the product, however more simple documentation for end users without IT backgrounds.
I use Laserfiche 8.2.1.687 to scan everything that goes through the Finance Department for the City including: Accounts Payable invoices, mail, check stubs, deposits, receipts and reports; Accounts Receivable invoices, letters and reports; Purchase Orders and Requisitions; and the Finance Directors' financial reports and miscellaneous correspondence. It is being used by Department Heads and assistants to locate invoices or mail, and print or archive them. It solves an age-old problem with invoices or mail being lost or misplaced before payment to the vendor, when I scan them as mail, I can easily locate an invoice when a vendor calls asking why something has not been paid and forward it to the Department Head as a PDF or hardcopy. Our goal is to acquire the workflow module and have a paperless approval process throughout the City.
The scanning and optical character recognition (OCR) functions are accurate. I used to review every single scan to make sure that invoice and check numbers were captured accurately so they can be located when needed, but I no longer do that because I have confidence that Laserfiche has captured it correctly. We have stopped storing the actual paper check stubs and invoices in my office. They are immediately boxed and stored for a couple years because anything that the auditors require, I have been able to locate in Laserfiche and supply them in PDF format. My only complaint is that deskewing documents is not as good as Adobe Acrobat and needs improvement.
The scanning and optical character recognition (OCR) functions are accurate. I used to review every single scan to make sure that invoice and check numbers were captured accurately so they can be located when needed, but I no longer do that because I have confidence that Laserfiche has captured it correctly. We have stopped storing the actual paper check stubs and invoices in my office. They are immediately boxed and stored for a couple years because anything that the auditors require, I have been able to locate in Laserfiche and supply them in PDF format. My only complaint is that deskewing documents is not as good as Adobe Acrobat and needs improvement.
- Clean scanning at any resolution your scanner supports
- Accurate Optical Character Recognition (OCR) for locating scanned documents
- Supports storing and searching .PDF, .DOC or .XLSX documents
- Deskewing documents when they go through the scanner slightly crooked is not done or is so minimal you can't tell. So most of my scans are slightly crooked.
- The program is extremely sluggish if I add all the processes I want to occur during scanning -- like OCR. I have to do it as a separate process at the end of the day.
- It does not take advantage of dual (or more) processors and all the RAM I have. Memory runs out too quickly and slows scanning to a crawl when scanning very long double-sided documents.
I used to work for the Midwest Regional Headquarters for Centers for Medicare and Medicaid Services (CMS), Survey and Certification for Non-Long Term Care. Although I was not part of the decision-making process for ordering Laserfiche, I used the program on a daily basis to organize constituents (i.e., hospital facilities, clinics, surgery centers) and enroll them into CMS.
- When dealing with multiple accounts (>1,000), Laserfiche offers a platform that you can customize to your project needs, making it easy organize files into one integrated system.
- Offers a user friendly platform that you can customize to meet your organization's needs.
- Honestly, we did not have any issues using Laserfiche.
August 01, 2014
Cost Benefit Analysis Required
Laserfiche was useful in document retention and access across our broker/dealer platform. By using Laserfiche, we were able to connect the back office with our reps in the field as well as their assistants. This allowed us to more efficiently distribute and share information, while meeting our industry requirements for document retention. In addition to efficiency, Laserfiche also allowed our firm to use hierarchy to restrict access on certain documentation and provide global access for compliance supervision.
- The software is very easy to use, it feels very familiar to the way users typically use Windows and other OS's.
- Sharing access across the organization while limiting access to key individuals is extremely easy to setup.
- The software is very expensive to implement.
- Time and resources required to roll out the service are also very extensive
- The version we implemented relied on servers and equipment within the home office, it would be a more effective tool if it was built as a cloud SAS offering, with backup on our local servers.
August 01, 2014
Why You Should Consider Purchasing a Laserfiche System
Laserfiche is being used in multiple departments across our organization. We use it in HR, Finance, IT, Student Services, Professional Development, Board of Trustees, and more. We are currently using it to address transcript requests, new employee setup, matching funds requests, personnel information change requests, evaluations, etc.
- The Systems flexibility allows you to set it up in a way that is beneficial for your organization. You don't have to try and make it work, you can make it work the way you need.
- Laserfiche Forms is amazing. Instead of taking paper documents and processing them into electronic versions, you can recreate your forms as web forms so they are electronic to begin with.
- Laserfiche Workflow has allowed us to save time and money by getting documents to the people that need them without having to worry about losing paper.
- There is no all-in-one web admin interface, although I have been told one is in the works.
August 01, 2014
Laserfiche: Business Automation Magic
Laserfiche was initially used as simply a way to scan and organize paper files, prior to my arrival. After I took hold of the product, I saw that there were many features that weren't implemented, and began several projects to utilize Laserfiche to add efficiency to the business. From automating the AP approval process, through capturing digital signatures for Account approvals, to creating a site for clients to access and download their product drawings, there were so many features that the product provided that we were still tapping into.
- Quickfields is an add-on that provides zones that can be set up for repeatable processes. So if you have a PO, or Invoice, the zones allow you to identify, OCR, and quickly index, so you can process thousands of documents, automatically, without manual input or intervention.
- Lots of add-on products to extend the functionality of your MFP's or scanners for digitizing paper.
- If your documents have sensitive information, there are many adjustable controls to help with those industry or company specific needs.
- While it is a great product, integration with some databases, if they are not standard MS SQL, can provide challenges. This can be frustrating as we were trying to input data from a Progress database, and it was difficult. Once it was done, it enhanced what we were able to auto fill within Laserfiche significantly.
- Laserfiche is a large platform. Lots of options. So it can get pricy depending on implementation. There are multiple licensing options, and they range from affordable to very expensive, so you have to be diligent in understanding what your business needs. Don't overbuy, you can always add on. And know your limits, as implementing the various pieces are more difficult at the user level, changing behaviors. The software works fine, but those that have to use it, don't always comply.
July 25, 2014
Laserfiche - A Great ECM Technology
We use Laserfiche in multiple capacities here at the college and throughout multiple departments. From simple document retention/archiving allowing us to reduce storage of paper documents to automated cross-department workflows that allow us to process requests involving multiple people during the review and approval stages.
Many departments use Laserfiche as their main resource for accessing and reviewing student documents for Admissions, Financial Aid and Counseling. Documents in these areas are taken in at a main reception desk, scanned, indexed and stored for review by specialists.
Other departments, including Accounting, Admissions and Information Technologies use PDF forms to submit requests to automated workflows. These workflows reduce paper, loss of requests and expedite our internal processes by moving the documents within the Laserfiche Workflow system so that each person who needs to review the document can do so quickly and efficiently and then approve it to move it along in the process.
Many departments use Laserfiche as their main resource for accessing and reviewing student documents for Admissions, Financial Aid and Counseling. Documents in these areas are taken in at a main reception desk, scanned, indexed and stored for review by specialists.
Other departments, including Accounting, Admissions and Information Technologies use PDF forms to submit requests to automated workflows. These workflows reduce paper, loss of requests and expedite our internal processes by moving the documents within the Laserfiche Workflow system so that each person who needs to review the document can do so quickly and efficiently and then approve it to move it along in the process.
- Document archiving and indexing
- Workflow and business process automation
- Detailed audit trails of document creation, movement, deletion
- Strong security allowing documents and folders to be secured down to specific users, groups, Windows User Groups, and more.
- Their Audit Trail tool is a bit sluggish and could use some performance adjustments. But the tool itself is very useful - providing complete details of when documents/folders are created, edited, moved, deleted and who performed these actions at each step.
July 25, 2014
Laserfiche is User friendly for non-power users
1. Document Database Repository
2. Whole organization
3. Centralized Storage of Documents and accessibility porthole for ArcGIS.
2. Whole organization
3. Centralized Storage of Documents and accessibility porthole for ArcGIS.
- Storage a wide range of file formats
- Host internal website constructs
- Extensive search capabilities
- Capability of reviewing added document conformance to naming convention
- Repository for naming convention guidelines
- Restrictions for allowing viewing of sensitive documents by general public (facilities information that potential terrorist would like to see)
July 24, 2014
Content Management at its best
We use Laserfiche across multiple departments in our organization. We have been able to control the access level for each specific department and only give them the access to what they need.
- The search feature is very customizable. It helps us to find data very quickly and efficiently.
- Managing user access is very simple and intuitive. You have the option to use Active Directory or to manually configure each user.
- Having all our documents in a digital form and centrally accessable is especially nice.
- It doesn't matter what size of business you have it works well for large and small business.
- It would be nice to create a search field in the menu bar instead of having to click on the magnifying glass to bring up the search fields
- Sometimes it seems a bit slow to respond but that could be due to the server and how much content is stored.
July 24, 2014
Laserfiche Can be a Valuable Tool for Businesses
Personally I was introduced to Laserfiche when I was assigned a project to scan all terminated employee files and then move and organize them into Laserfiche. Since then, I have frequently used Laserfiche for various tasks during my internship. The whole organization uses Laserfiche to store long term documents as needed. There are two major problems that Laserfiche seems to address at the Village of Palatine. The first one, is due to the seemingly unlimited space that Laserfiche has, we use it to clear up our very limited drive. Our organization stores many long-term files that we do not want to take up space on our employee intranet drive. The second problem it address is helping us reduce physical paper. As a local government, we have many documents that if scanned, we can destroy the physical copy earlier than we could have if we waited it out. Those documents are all stored in Laserfiche.
- It is very easy to organize files using folders and such. You can make the files look very neat.
- The compatibility with a diverse amount of the type of files that Laserfiche can hold. It seems like you can store anything in there.
- The high amount of functionality of Laserfiche other than just storing the files. Such as adding metadata, OCRing, manipulating documents, and making inaccessible sections for certain departments.
- Laserfiche seems very speedy as well.
- PDFs seems too not be very malleable in Laserfiche.
- When OCRing, I have to manually make sure all writing is face up by rotation documents. It would be nice if Laserfiche could rotate documents while OCRing.
- You cannot rename or move the file while OCRing, which can be annoying when it contains a lot of pages and takes a very long time. It stops you from multitasking.
- When adding metadata, if you do something else on the computer, Laserfiche will automatically put in for example the current year, or add something else.
July 22, 2014
So-so fiche-ing....
During my employment with Texans Credit Union Laserfiche was used to pull up the imaging of check to verify signatures provided by our members. It was used by the entire organization and it addressed the problem of needing the signing member there to permit transactions.
- Precise imaging
- Large storage capacity
- Could use faster functionality
- Could use a more user friendly interface
July 22, 2014
Local Government Public Records Savior!
Laserfiche was being used in our City Government to comply with state public records laws. While the heavy users was the City Clerks department, all departments in our city used the system to store their records. The building department used it to store large building plans while the HR used it to securely store HR documents. We also had the WebLink piece and allowed our residents to view select documents via the web from home. This greatly reduced the number of public records requests for things like meeting agenda and meeting minutes. This allowed us to clean out over 4 rooms that were being used as storage and turn them into new office space. This also greatly reduced the time to locate documents since everything could be indexed and searched for. A large public records request went from taking weeks to only a few days to complete.
- Document Security
- Organization Wide Access
- Redactions
- Search Indexing
- Document Scanning / Clean Up of Scanned Documents
- Connection with Scanner (Often would loose connection to the scanner)
- Weblink Sessions (Often would open multiple sessions for each AOL user)
- Better Whitelabeling / More Customizations
Laserfiche (with Quick Fields plug-in) is utilized by AP for AP invoicing and document warehousing. Our plants scan the invoices to a shared drive and enter the info into our ERP. Our Corp AP pulls the docs into Laserfiche via Quick Fields (using barcode recognition and metadata, which is pulled from our ERP via SQL, Quick Fields automatically sorts, stores, and categorizes by year and vendor).
- Document warehousing
- Process efficiency via digital automation
- Paper reduction
- Support (they're very knowledgable but always seem annoyed to help - I'm speaking to our LF support vendor which is a 3rd party, not the LF corporate office)
- Quick Fields "Recent Sessions" is the springboard for that process and there's no way to sort the sessions which is frustrating when dealing with 50+ separate sessions