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Laserfiche

Laserfiche

Overview

What is Laserfiche?

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers…

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Recent Reviews

TrustRadius Insights

Laserfiche is a versatile software that has been widely adopted by various departments and organizations to efficiently manage their …
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Top-Notch

9 out of 10
October 29, 2019
Incentivized
Laserfiche is used throughout the entire city as a records management repository. I am currently responsible for ensuring proper records …
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Best DMS ever

9 out of 10
October 14, 2019
Incentivized
Laserfiche is used in the schools where I managed the IT Department. We used it in archiving the student files, as well as each …
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Popular Features

View all 12 features
  • Document management (23)
    8.2
    82%
  • Content capture & imaging (23)
    8.0
    80%
  • Records management (22)
    8.0
    80%
  • File sync, storage & archiving (23)
    7.0
    70%
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Pricing

View all pricing

Starter

$540

On Premise
per year per user

Starter

$600

Cloud
per year per user

Professional

$710

On Premise
per year per user (starts at 10 users)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.laserfiche.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $540 per year per user
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Product Demos

Laserfiche AP Processing Demo Part 2

YouTube

Intro to Laserfiche Client

YouTube

Enterprise Content Management (ECM) and Workflow - Laserfiche

YouTube

Demo General LaserFiche.wmv

YouTube

Canon ScanFront 330 Laserfiche Integration by Accelerated Information Systems

YouTube

Laserfiche DocuSign Demo Video

YouTube
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

8.1
Avg 8.2
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Product Details

What is Laserfiche?

Laserfiche is an enterprise content management solution that automates processes, manages documents, and integrates applications across the organization. It works within the user's existing infrastructure by bringing their applications together, with the goal of simplifying how work gets done.

With Laserfiche’s code-free process designer, users can keep things moving quickly between departments without programming experience. Document management features digitize and organize business-critical information while keeping team members on the same page every step of the way.

Since 1987, Laserfiche has developed compliance and business process solutions for multiple industries, including:

•Local, State and Federal Government
•Higher Education and K-12
•Wealth Management
•Healthcare

The vendor promises to help organizations achieve rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.

Laserfiche aims to streamline business operations so users can focus on the people and ideas that drive their businesses forward.

Laserfiche Features

Enterprise Content Management Features

  • Supported: Content capture & imaging
  • Supported: File sync, storage & archiving
  • Supported: Document management
  • Supported: Records management
  • Supported: Content search & retrieval
  • Supported: Enterprise content collaboration
  • Supported: Content publishing & creation
  • Supported: Security, risk management & information governance
  • Supported: Contract lifecycle management
  • Supported: Automated workflows
  • Supported: Mobile support
  • Supported: Integration

Laserfiche Screenshots

Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile RepositoryScreenshot of The Laserfiche home screen is an intuitive starting point where users can access their open tasks, starred documents, forms and more.Screenshot of Creating and automating forms is a breeze with our easy-to-use software.Screenshot of Access a centralized repository from any web browser using the Laserfiche web client.Screenshot of With Laserfiche, you can easily access business process metrics to identify bottlenecks and assess process health.

Laserfiche Video

Discover how Laserfiche Enterprise Content Management (ECM) software can benefit your organization. From securely storing your information to automating routine processes, Laserfiche will help ensure you never lose a document again.

Laserfiche Integrations

Laserfiche Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, South America, Europe, Eurasia, Africa, China, India, South Pacific, Middle East, Australia
Supported LanguagesEnglish, Spanish, French, Arabic, Chinese

Frequently Asked Questions

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with fewer than 100 users. It combines content management with workflow tools that automate business processes. Built on the Microsoft platform, Laserfiche Avante allows users to drag and drop e-mails from Outlook® into Laserfiche.

Laserfiche starts at $540.

Xerox DocuShare, OpenText Content Suite Platform, and OnBase are common alternatives for Laserfiche.

Reviewers rate Automated workflows highest, with a score of 8.9.

The most common users of Laserfiche are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(97)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Laserfiche is a versatile software that has been widely adopted by various departments and organizations to efficiently manage their document processes. Users have praised its ability to handle both paper and digital documents, making it ideal for organizations looking to transition from a paper-based system. With Laserfiche, departments such as accounting and HR have been able to automate the identification of metadata and routing of documents, reducing manual tasks and improving efficiency. The software is also popular for its secure storage capabilities, allowing organizations to easily store and retrieve various types of documents, including financial aid documents, admissions documents, and employment documents. Additionally, users appreciate the intuitive interface of Laserfiche, which caters to individuals with varying levels of computer expertise. Moreover, Laserfiche Avante has proven valuable in automating processes, recording project data, and facilitating updates. Overall, Laserfiche enables organizations to streamline their document management processes, improve collaboration, and transition towards digitization and automation.

Efficient and Productive Tool: Users find Laserfiche to be an efficient and productive tool for streamlining accounts payable processes, increasing efficiency, and productivity. Many reviewers have stated that it helps them streamline their workflows and improve the overall efficiency of their operations.

Universal Access to Documents: The ability to have universal access to documents between office locations is highly valued by users. This feature eliminates the need for interoffice mail and allows for secure access between departments and employees. Several reviewers have praised this functionality for its convenience and effectiveness in facilitating collaboration among teams.

Backup and Version Control: Users appreciate the backup and version control feature of Laserfiche, as it allows them to easily retrieve old or outdated documents, ensuring accuracy, maintaining records, and complying with regulatory requirements. Many reviewers have highlighted how this feature gives them peace of mind knowing that they can always access previous versions of important documents when needed.

Difficult to Understand and Navigate: Many users have found the platform difficult to understand and navigate, citing a high learning curve and a lack of user-friendly features. They struggle with grasping the system's functionalities and find it challenging to locate specific tools or perform tasks efficiently.

Cumbersome Document Management Process: Users express frustration with the document management process, describing it as cumbersome and requiring too many clicks for simple tasks. They feel that streamlining this process would significantly improve their workflow efficiency.

Slow Performance: Several users have experienced slow performance on the platform, which hampers their productivity. The delays make it more time-consuming to complete tasks and can lead to frustration among users who rely on efficient software performance.

Based on user reviews, the most common recommendations for Laserfiche are to start with a small, definable need, take advantage of all features and ensure employee buy-in, and thoroughly map out workflows before implementing automation processes.

Users suggest starting with a specific and manageable task to gain competency and demonstrate the value of Laserfiche software. They also advise fully exploring all the features that Laserfiche offers to maximize its potential in streamlining workflows and improving productivity. Additionally, involving employees from the beginning is recommended to increase their acceptance and engagement with the software.

Before implementing automation processes, it is important to thoroughly analyze and map out existing workflows. This helps identify bottlenecks, streamline processes, and ensure a smooth transition to automated workflows.

Users also recommend connecting with other Laserfiche users through industry user groups for networking and sharing best practices. They highlight the importance of attending training sessions provided by Laserfiche, researching system compatibility, and planning a well-executed rollout across all departments.

Additionally, users find value in taking advantage of customization options and functionality for overall business integration. The support team at Laserfiche is often commended for their helpfulness and knowledge.

Attribute Ratings

Reviews

(1-25 of 46)
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Stephen Green | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Has allowed us to move some legacy paper reporting to an automated process to create direct digital records without the need to scan or manually input data.
  • Has greatly improved compliance by making it easier for users to complete the reports.
  • Has reduced the amount of time users spend on creating and submitting reports.
  • Has eliminated lost or misrouted reports.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has all positive effects, has improved the Onboarding process for the HR department.
  • The built in security is very good for us as users.
  • Fully customizable, read-only public Web portals, with unlimited public.
  • Portal licensing.
Angela Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Our on-boarding document has cut staff time down on processing a new employee, termination etc. The form ties several dept work orders together.
  • Processing appeals for the Board of Equalization has cut staff time, very little paper to store, easier and faster access to the community and more!
October 14, 2019

Best DMS ever

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Magnificent ROI using Laserfiche web around $75k yearly.
  • Very short time for implementation.
  • Users like to deal with it so I'm comfortable that there is no user resistance.
Jamie Scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • When a document arrives and we scan it, we don't have to enter all the associated data for it. That is done automatically by workflows that we have created. The actual physical handling of documents has gone way down. The time it takes to process a document has significantly decreased.
  • We also don't have to store those paper documents anywhere. Once they are scanned then they are shredded. Many times now they arrive in electronic form from the customer so we never see the paper form at all.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The centralized repository of digitized documents allows users from different departments to collaborate and use the same documents, effortlessly and seamlessly. This has been a tremendous value to organizational efficiency and accuracy.
  • Business Process Automation has increased the capacity of a fixed workforce. By reducing the workload of individuals on repetitive tasks, it allows them to work on higher-value tasks.
  • Business Process Automation increases accuracy as well by defining a clear process with forms, emails, and document routing on each step. This leads to greater worker productivity.
Glen Murie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Most of our customers see an immediate ROI on time savings, and better information analysis and records search. Paper processes replaced by Laserfiche are no longer plagued with situations where a single person knows where large numbers of documents are for example.
December 02, 2016

Laserfiche for the win

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It is hard to quantify the value of the time saved, and the value of having documents immediately available at your fingertips, but we are relatively new to Laserfiche and it has already provided a high return on investment and the value will continue to grow as we implement it further.
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Laserfiche helped us reduce our costs in consumables, in addition to improving the efficiency of our employees by reducing the time required for the consultation document.
  • Reduced our storage costs by more than 50%
  • It allows us to measure our response times to customer requests and improve our internal processes.
Joy Beddingfield | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Laserfiche has had a positive ROI impact on all departments that use the software. By improving work processes and inefficiencies many departs saved hours a day once Laserfiche was implemented.
  • The Commissioner of Revenue's Office had the largest ROI of any departments that I bought up on Laserfiche as well as having the lowest cost to bring up users and scanners.
  • The Sheriff's office was the most difficult to bring up because of the back-log and historical documents that needed to be scanned and tagged with meta data. I would recommend using a third party to scan back documents if it is more than 3 months internal scanning.
August 10, 2016

Laserfiche 101

Score 8 out of 10
Vetted Review
ResellerIncentivized
  • We sell Laserfiche, so the more features it develops and more packages they provide, the more we can get our clients excited.
  • Working with the Laserfiche sales team has always been great. They support resellers very well.
  • We make it our mission to be the top seller in the LA area.
September 30, 2015

VT's Hokies use Laserfiche

Sheree Montgomery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Because of Laserfiche's using a format that is very similar to Windows Explorer, my new users are a lot less intimidated when using Laserfiche for the first time. Within a few minutes, they are able to navigate to the data needed, which is much, much faster than their trying to locate the hard copy of the same data.
  • Sustainability initiatives have been exceeded because several of VT's departments have given up the paper and gone digital.
  • Laserfiche tends to be the common denominator between departments when it comes to sharing data, and for keeping their data current.
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