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Lead Liaison

Lead Liaison

Overview

What is Lead Liaison?

Lead Liaison is a cloud-based sales and marketing automation solution. This solution provides equal focus to sales support with solutions such as a hot-lead dashboard, Buy Signals and a live ticker alert of businesses on the customer's website.

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Recent Reviews

TrustRadius Insights

Lead Liaison is a versatile platform that offers a wide range of use cases for businesses looking to optimize their marketing efforts. …
Continue reading

Time Saving!

9 out of 10
June 18, 2022
Incentivized
Organizing leads can be really crucial. When it comes to organization, especially with new leads you can obtain information that is more …
Continue reading
Read all reviews

Popular Features

View all 26 features
  • Lead nurturing automation (8)
    9.5
    95%
  • Lead scoring and grading (8)
    9.0
    90%
  • WYSIWYG email editor (8)
    9.0
    90%
  • List management (8)
    8.8
    88%
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Pricing

View all pricing

Inbound Marketing

$250

Cloud
per month

Sales Enablement

$450

Cloud
per month 5 users

Omnibound Marketing

$780

Cloud
per month

Entry-level set up fee?

  • $499 Depends on package
    Required
For the latest information on pricing, visithttps://www.leadliaison.com/pricing/#top

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

9
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

8.8
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.2
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Lead Liaison?

Lead Liaison is a cloud-based sales and marketing automation solution. This solution provides equal focus to sales support with solutions such as a hot-lead dashboard, Buy Signals and a live ticker alert of businesses on the customer's website.

Marketing Automation Features

Email & Online Marketing Features

  • WYSIWYG Email Editor
  • Automated Email Responses
  • Triggered Email
  • Scheduled Emails
  • Delivery Tracking
  • Drip Email Marketing
  • Landing Pages
  • WYSIWYG Landing Page Editor
  • Forms, A/B Testing - Emails
  • Dynamic Content, Dynamic Content Testing (pre-send)
  • Mobile Optimized
  • Dynamic Delivery

Lead Management Features

  • Marketing Lead Database
  • Lead Segmentation
  • Lead Nurturing/Multi-touch Campaigns
  • Lead Scoring and Grading
  • Online Behavior Tracking
  • Multi-Channel Tracking (Web/Mobile)
  • Data Quality Management
  • Automated Sales Alerts and Tasks
  • CRM Integration (Data Sync)
  • Lead Lifecycle Workflows
  • Sales Intelligence
  • Sales Campaigns
  • Custom Fields

Campaign Management Features

  • Calendaring
  • Event/Webinar Marketing
  • Program Management

Social Marketing Features

  • Social Sharing and Campaigns
  • Social Profiles
  • Social Analytics

Reporting & Analytics Features

  • API / Integrations
  • Customization
  • Data Import & Export
  • Output Document Generation
  • Sandbox / Test Environment

Platform & Infrastructure Features

  • API / Integrations
  • Data Import & Export
  • Output Document Generation
  • Sandbox / Test Environment

All-in-One/Other Features

  • Content Management System
  • Reverse IP Lookup

Lead Liaison Screenshots

Screenshot of Lead Liaison DashboardScreenshot of Lead Liaison Content CreationScreenshot of Lead Liaison Video Marketing

Lead Liaison Video

Lead Liaison Marketing Automation, Lead Nurturing, Lead Management, Lead Scoring, Lead Prioritization. Revenue Generation Software for sales, marketing and executives in the cloud.

Lead Liaison Integrations

Lead Liaison Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesEnglish

Frequently Asked Questions

Lead Liaison is a cloud-based sales and marketing automation solution. This solution provides equal focus to sales support with solutions such as a hot-lead dashboard, Buy Signals and a live ticker alert of businesses on the customer's website.

HubSpot Marketing Hub, Adobe Marketo Engage, and Salesforce Marketing Cloud are common alternatives for Lead Liaison.

Reviewers rate Lead nurturing automation highest, with a score of 9.5.

The most common users of Lead Liaison are from Small Businesses (1-50 employees).

Lead Liaison Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)65%
Enterprises (more than 500 employees)15%
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Comparisons

View all alternatives
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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Lead Liaison is a versatile platform that offers a wide range of use cases for businesses looking to optimize their marketing efforts. Users have found the software invaluable for identifying site visitors, performing marketing automation, managing landing pages, and executing email campaigns. With Lead Liaison, companies gain insights into their marketing campaigns, investments, and social trends, allowing them to gain a better understanding of their services.

One of the standout features of Lead Liaison is its predictive modeling capability, which allows users to analyze data and understand which tactics lead to sales. This feature has proven instrumental in measuring the sales cycle and determining the most effective strategies. Heartland, for example, utilizes Lead Liaison for lead management, automating solutions, generating lead capture, real-time lead tracking, and qualifying leads before providing them to their sales force.

Implementing and using Lead Liaison is seamless and hassle-free. Users have praised the responsive customer support provided by the company, which includes video tutorials and custom solutions. The software is widely used by various companies and clients for prospecting, lead generation, follow-up, tracking, and deepening relationships with existing clients.

Lead Liaison stands out by offering impeccable customer service and acting as a true partner in helping businesses grow. Users have reported that the software goes beyond expectations by offering valuable suggestions and introductions to enhance marketing efforts. Furthermore, Lead Liaison provides a fantastic user interface that provides unprecedented insight into clients' online activities and habits, empowering businesses to fine-tune their marketing and sales strategies.

One of the key features of Lead Liaison is its ability to organize leads efficiently. Users can personalize emails and create forms tailored to their target audience's preferences. Additionally, the software offers event management capabilities with barcode readers for streamlined coordination. The lead scoring and grading feature is highly appreciated as it allows users to quickly determine if a prospect is a good fit for their company.

Overall, Lead Liaison has proven to be a valuable tool for businesses of all sizes. It offers a comprehensive suite of features that cover various aspects of marketing automation and lead management. Users have commended the software for its ease of use, responsive customer support, and the actionable insights it provides. Whether it's identifying site visitors, optimizing email campaigns, or analyzing data for improved sales strategies, Lead Liaison has become a trusted platform for businesses looking to enhance their marketing efforts.

Personalized and Timely Customer Service: Several users have praised the customer service, stating that it has been personal and timely. They appreciate having a dedicated person assigned to them for three months during the onboarding process, which indicates that they value the personalized support provided by the company.

Continuous Addition of New Features: Many users have mentioned that the platform continuously adds new features. This suggests that they appreciate the company's commitment to improving their product and staying up to date with industry trends.

Easy-to-Use Form Customization with Valuable Insights: A significant number of users find the form customization feature to be perfect and very easy to use. They particularly like gaining insights from GPS data in forms, as it eliminates the need to mandate certain fields. This indicates that they value both the convenience and efficiency of this feature and appreciate the additional data it provides.

Confusing and Not Cohesive: Some users have found the platform to be confusing and lacking cohesiveness, making it difficult to navigate and use effectively. These reviewers have expressed that the platform's interface is not intuitive, leading to a steep learning curve. They also mentioned that there is a lack of consistency in design and functionality throughout the platform.

Too Many Features without Perfecting Them: Several reviewers have expressed frustration with the platform trying to do too many things without fully perfecting any of them. Users feel that while LeadLiaison offers a wide range of features, they are not as polished or refined as they could be. This has resulted in some functionalities being glitchy or inconsistent in performance.

Lack of Integration Capabilities: Users have mentioned that the platform lacks integration capabilities compared to other solutions they have evaluated. Some reviewers specifically noted difficulties in integrating LeadLiaison with their existing CRM systems or marketing automation tools. This limitation has caused extra work for users who need seamless data flow between different platforms for efficient campaign management and analysis.

Users commonly recommend the following when using Lead Liaison:

  1. Invest time in training and integration. Users advise dedicating time to training and integration for a quick start with Lead Liaison. By investing in learning the platform and integrating it smoothly into existing systems, users can make the most of its capabilities for sales marketing and website automations.

  2. Take advantage of superior support. Many users recommend Lead Liaison over other big-box marketing automation tools due to its outstanding customer service and intuitive interface. The helpful support provided by the Lead Liaison team is praised, as it assists users in tackling one thing at a time and ensures a smooth experience.

  3. Utilize expertise and guidance. Users highly encourage taking advantage of Lead Liaison's team knowledge and expertise. By seeking their guidance, users can identify low hanging fruit, scope out a project plan, receive technical support for initial integration, and fully understand all the benefits that Lead Liaison offers.

Overall, users urge investing time in training and integration, highlighting the superb support provided by Lead Liaison, and leveraging the expertise of their team for a successful experience with this marketing automation solution.

Attribute Ratings

Reviews

(1-8 of 8)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lead Liaison is a fantastic programming solution for our Marketing and Sales departments. The user interface is fantastic and simple to use and explore. Lead Liaison has provided us with unprecedented insight into our clients' online activities and habits, as well as opportunities beyond the standard evaluation. Our current Marketing and Sales stack has been enhanced and improved. I can't thank the Lead Liaison team enough for their assistance and support. With so many things to choose from in the marketplace, it's often the people who make a difference, and everyone I've worked with at LL has piqued my interest. Their online aid resources and individual preparation options are also excellent.
  • Automatically connect with your offers and content
  • Collects complete and accurate leads
  • Can manage your
  • leads with ease
  • CRM is limited in its functionality, although it's mainly an MA platform
  • Could setup automated campaigns.
How simple the tool is to use and how well it meets all of my business requirements. Customer service is excellent and prompt! You won't find that at other MA/CRM firms.
The best features are the marketing automation and visitor tracking. It provides excellent customer service. Everything is in fine working order.
Ryan Mays | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Heartland uses a variety of lead sources to provide outbound call campaigns for our financial technology platforms. We automate our solutions, generate lead capture, and real-time lead tracking as well as qualify the leads before providing them to our sales force. Our team enjoys the cleanliness of the sources that we provide and it has provided us with better "up front" qualifications so our team focuses more on closing deals.
  • Lead qualification.
  • Lead tracking.
  • Lead distribution.
  • Social Media engagement.
  • ROI reporting is lacking to some degree.
  • We get too many feature updates but it doesn't appear to contain anything useful.
  • Not integration friendly.
You get dedicated support from Lead Liaison when onboarding and they are extremely helpful and patient. I don't know of too many organizations that have this type of dedicated support at the ready. However, on the downside, they seem to be enamored with rolling out updates constantly, and on many occasions, it doesn't seem to have any tangible benefit.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The lead scoring and grading, we can immediately know if a prospect is a good fit to work with our company.
All the customer's actions are saved so that's a cool feature.
  • drip campaigns
  • lead scoring
  • data of their online journey
  • Not compatible with Mac, as far as I know
  • Lack of reporting options without extra licenses
  • Limited view on site-visits
Easy to use, helps us with everyday outreach. The customer support is also excellent, which is a great benefit to our business. I also find it easy to navigate and it's very user-friendly. The reporting is good when you have the extra license for that functionality. Being able to track the customer journey gives us insight on how to serve them better.
June 18, 2022

Time Saving!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Organizing leads can be really crucial. When it comes to organization, especially with new leads you can obtain information that is more relevant to what you're looking for. There are really cool features when personalizing emails and creating forms. Also, bar code readers are super fast and efficient when it comes to events.
  • Organize
  • Simplify
  • Categorize
  • Page format.
  • Loading times.
  • Pricing
One of the most recent scenarios, when I used Lead Liasion, was when I was in charge of an event. I had to generate multiple emails and many different clients had attended. With Lead Liasion, it was super easy to keep track of each and every one of them and really efficient.
James Summers | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Before choosing Lead Liaison we were already using other platforms for identifying site visitors, managing landing pages and performing email campaigns. But we had no marketing automation tool. The ideal was to have a single platform for identifying site visitors, doing marketing automation, landing pages and email campaigns. Lead Liaison seemed capable of this and was a lower cost than separate platforms.
  • The customer service is very good, it's personal and timely.
  • Onboarding goes the extra mile, they assign you a dedicated person for 3 months.
  • They appear to be continuously adding features to the platform.
  • Sadly the data is bad. Real bad. We had 2600% ROI from a competitor product that only identified visitors by IP address. Where as LeadLiaison (offering this feature plus many others) did not fully give a return on investment in 12 months.
  • The platform is confusing and not cohesive.
  • The platform tries to do many things. They keep rolling out features but do not perfect them.
  • The landing pages features is dreadful and needs to be much stronger for this type of product.
  • The normally friendly face of the company turns against when you wish to cancel and stop using them.
  • The platform is very closed off to integrations in comparisons with other solutions we've evaluated before and since.
  • There is no community support, so all support has to come directly from Lead Liaison. This slows down solving problems even though their support is good. We suffered particularly due to being in a different time zone (we are in the UK).
I think Lead Liaison could work well for new companies without an existing tech stack as you can also use it as your CRM.

For a more mature company, especially one with multiple existing platform, I do not think it is worth switching, as all of the features will likely seem inferior to alternative specialist tools, many of which are cheaper, better supported and better integrated.
December 20, 2016

Lead Liaison is spot on

Linda Stacy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Lead Liaison for our lead management as we do not have (nor will have) a full blown CRM. The software is very easy to implement and use, and if we run into any issues the reps respond immediately with a video on how to complete the task at hand, or they bring one of their developers in the conversation to create a solution for us. The company is VERY responsive.
  • The form customization is perfect. Very easy to use.
  • The insight we get from the form's (GPS) data is nice as we do not have to mandate fields anymore.
  • The ability to pass thru a lot of data on the back end works for our process. The internal receiver (customer service or sales reps) of the form data knows exactly what campaign the lead came from, what clinical specialty is tied to the prospect and what product is of interest. All seamlessly.
  • Import trade show leads from the show's lead capture systems
Good: lead management, GPS data harvesting, and back end data pass through.
Cindy K. Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Lead LIaison is being used by my company and clients. I have an online marketing and email agency so it is used across the entire organization as a service we provide. Addresses prospecting/lead generation, follow up, tracking AND offers a venue for deepening the relationship with existing clients and showing prospects what they can accomplish within their respective businesses. They function as a true partner and are always looking to help me grow my business, offering suggestions and introductions that are beneficial. Impeccable customer service!
  • The company has AWESOME customer service, which, regardless of how great your product may be, without good cutomer service, I'm not interested for myself OR clients.
  • Implementation
  • Ease of use
  • Would be nice for a note section in the contacts OR a complete CRM within
  • Honestly, at this point I could not make any "worthy" suggestions I am happy thus far!
The only thing for me that was missing was the contact management capability. My clients are small businesses so my needs would be different from a Fortune 500 company. I found them to be extremely insightful into my needs and uses of the system. I discussed my current clients and they offered suggestions as to how the system would be beneficial to them. Which turned out to be correct, by the way!
Troy Rockman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Marketing is now under even more scrutiny for companies wanting the details with campaign and ROI. Many companies are overwhelmed by social media and wondering if it is worth engaging in the conversation. Lead Liaison is my one stop shop to gain insights into how my marketing campaigns, investments and social trends as it relates to our services. Another added benefit is predictive modeling. We now can take the data from tracking in combination of adding a numerical value [which] leads to more understanding of which tactics lead to sales and measure the sales cycle. Let Lead Liaison help you manage the numerous tactics through marketing automation so you can focus on your company's strategies.
  • Predictive Modeling
  • Social Media Management End-to-end
  • Ease of use
  • Easy connection to CRMs
  • As with any tool, getting started
  • Specialist versed in managing the product for me
Understand your business needs and then find the software that best matches those needs.
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