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Lifesize Video Conferencing

Lifesize Video Conferencing

Overview

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Desktop sharing (156)
    8.9
    89%
  • High quality video (159)
    8.9
    89%
  • High quality audio (161)
    8.9
    89%
  • Low bandwidth requirements (151)
    8.8
    88%
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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
Call for pricing

Standard

$16.95 per user/month

Cloud
Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Web Conferencing vs. Video Conferencing (LifeSize)

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.9
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

9
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9
Avg 8.3
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Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feedScreenshot of Lifesize Record & Share personal library - my videosScreenshot of Lifesize Web App Admin ConsoleScreenshot of Lifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Frequently Asked Questions

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

Zoom, Webex Meetings, and BlueJeans Meetings (discontinued) are common alternatives for Lifesize Video Conferencing.

Reviewers rate Live chat and Q&A and Participant roles & permissions highest, with a score of 9.

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(286)

Attribute Ratings

Reviews

(101-125 of 162)
Companies can't remove reviews or game the system. Here's why
Anthony Sopher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize across the whole organization. We also use it to conduct company-wide town hall meetings. It solves the issues of presence required meetings by providing a platform for us to communicate on. It also allows users to move the camera around in conference rooms to ensure they are not missing any content of meetings. It also addresses the issues of attendee caps that Google Talk presented to us. We have used it with technology solutions and support, interviews, and in place of in-person meetings.
  • Very easy to find a caller and schedule calls for external callers.
  • User management is very simple and integrates with SAML.
  • Call quality is great. With multiple pops located around the world.
  • Occasionally some stutters on the video quality on the end user side. Ideally, there would be a way to maximize bandwidth when a user is behind a home or slower connection.
  • Creating external meetings could be a bit easier for executive assistants. Ideally they could do this from a web platform.
  • Access to downlaoding the external client could be a bit more seamless and available from the main Lifesize site.
It is very suitable for 1 on 1 meetings. We also use it heavily for remote interviews as we have a multi-stage interview process. Using it for a company-wide town hall is very effective giving us a very clear view on each location and brings the firm together in one room. It allows great productivity for the teams connecting in remote locations.
Olga Sandoval | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Lifesize is being used primarily for teaching and big team meetings, but gradually is being adopted across the whole organization. For us, it helps us to deliver teaching to other campuses cost efficiently. Classes with less than a certain number are not viable. By using Lifesize, less classes get canceled because only one lecturer is required to stream the content and have real time interaction with students in other states/campuses.
  • User friendly. We have used other video conferencing solutions for team meetings and one to one calls and users end up very frustrated because a lot of steps are required to have a call going.
  • Recording. Being able to record the video conference, and then share, edit, view statistics, is a very useful tool. Teaching using video conference technology changes the way the lecturer has to deliver the content, and having a recording really helps for continued improvement.
  • Guest are able to join without installing any software. It is a very convenient feature. It expanded video conferencing as never before. The possibilities to communicate are almost limitless!
  • As an admin it would be great to see who is using the VMR. For example, User 1, User 2, User 3 are using VMR A. user 4, User 5, User 6 are using VMR B.
  • Able to lock who joins a VMR for certain period of time or while a meeting is going on. It is a frequent issue that some guest users jump to a VMR in the middle of a meeting by mistake. If you think about a real meeting room, well you can lock the door, put a sign on the door or when someone wants to get in as it gets closer they can hear the room is busy.
  • Auto dial by schedule. We have a meeting every Tuesday at the same time, the same equipment, same participants. It would be great if the system can auto join to a VMR at certain time.
  • Full screen enable as a call starts up. Having an option to automatically go full screen when placing a call.
  • Having a separate window for a presentation is FANTASTIC! It saved us the use of another computer for only that purpose. However, when another user starts presenting, the presentation window goes black. So it has to be closed (to go back to the share environment - video and presentation) and then separate them again. It would be better if that separate presentation window can pick up the change of presenter automatically.
  • Real time call quality. With Icon 600 I can see real time packet loss, bandwidth, Jitter, etc. Having real time information of a call as an admin would help to nail down issues like, is a bandwidth problem? Is it a specific user problem? Is it a site related problem? Some data to justify and support what by eye seems to be the problem. I understand is a very complex technology, but some data would help to improve the environment and make a full use of the Lifesize solution.
Appropriate: group meetings, board meetings, one to one video call. Having users with limited technical knowledge (no tech savvy).
June 23, 2017

LifeSize or Not

Score 7 out of 10
Vetted Review
Verified User
Incentivized
LifeSize makes it easy to connect for video conferencing, and makes it easy to present and manage the conference. The limit is that it is named users to use the system versus concurrent access to the service. Quality is really good if you have high-speed internet, if not it sacrifices the audio along with the video for slow connections. Overall it does what it's supposed to do. When others join your conference who do not have LifeSize it's better to use the web browser for them [rather] than the app install unless they call frequently.
  • It is easy to share your desktop with others.
  • Video is smooth if you have a fast internet connection.
  • Guest links available to have non LifeSize subscribers to join meeting
  • Named users in the account is not ideal.
  • There is no way at least that I know of to pass control of your own computer.
  • There is no screen mark up feature to essentially draw on top of a presentation for mark ups.
It is very nice to do face to face conversations. We have done interviews and it is a great way to see reactions and behaviors during the process for an initial conversation when they are from out of town. The other great use is to connect multiple plants together to have the face to face connection for departmental meetings.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a state wide non-profit project. Due to the fact we have about 40 employees state wide, we use lifesize video conferencing to connect individually, in departmental teams and as a project overall. It allows us to connect with larger groups of people even outside of our state, and cuts down on travel costs and expenses while also opening up the opportunity to meet more often.
  • Connects our team quickly and efficiently. We can dial in from any electronic device, no matter where we are or what we are doing. Since we all travel, this has been a huge time saver and helps us to time manage more effectively.
  • Provides quality sound and on screen imagery. Sound is clear no matter the size conference room we have used.
  • Deleting chat history. They are only relevant to current conversations, but if you go in to chat at a later time, you have a history of it that is not necessary.
It is well suited if you have multiple staff located in different locations, or for companies that have clients/customers around the world. A simple click and invite, and you are instantly connected. If you are on the go traveling often, having this available on your phone, iPod, or laptop makes connecting even easier.
Timothy Lupardus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As our number of our branch offices grew we needed a way for employees to meet quickly and easily without wasting time traveling. The primary goal was to tie conference rooms together without the need to login to a PC and start a software solution. We started with 4 conference rooms with a large TV and a Lifesize Icon with the Lifesize HD phone. Ease of use was very important to us because the users of the system would range from front-line employees to C-level executives. With the Icon and HD phone, joining a meeting is simply choosing join and selecting the room or conference from the list on the screen. Since the initial deployment, we have grown to 14 rooms installed and are using the system for everything from one on one meetings to employee meetings with several offices connected at once. Use has expanded from internal use to meeting with customers and even been used for interviewing prospective employees. Support has always been great but the system is so easy to use we rarely need support. Overall we are very happy with our Lifesize deployment.
  • Ease of use
  • High quality hardware
  • Video and sound quality is excellent with the Icon systems
  • Ease of use sometimes means sacrificing of advanced controls for power users
  • Since it is a cloud solution, it relies on a quality internet connection.
The system works best when joining individual remote users to a conference room. The system sometimes struggles with who to make the focus when several rooms with large groups are meeting. This would probably be a problem with most systems. With large groups it is better to use lecture mode where only one room broadcasts to all other attendees.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using it primarily to conduct meetings with our offshore development center. It helps the meeting be more productive since everyone is engaged in the meeting.
  • Video images are sharp and crisp
  • Easy to use and set up
  • Can be used on the desktop as well as in our conference room
  • When sharing screens, the screen resolution is not as sharp as some of the other packages e.g. TeamViewer or WebEx
[Well suited for] group meetings in 2 or more locations
June 13, 2017

My Lifesize Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lifesize video conferencing has been widely accepted in our organization for conferencing internally and externally. Ease of use was our most important selling feature.
  • The HD phones with pods are very good quality.
  • Video quality and compression is very good.
  • Customer support has been very helpful with advanced feature sets.
  • Needs to have additional phone conferencing features. People do use the HD conferencing phone for audio conferences as well and not just video conferencing.
We use Lifesize in large and small conference rooms. The model of the camera will determine the size of the room.
Ashley Plaga | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Lifesize to connect internally our California staff with our Boston staff. Additionally, we use Lifesize to connect to our field offices in Columbus, Ohio and Botswana, Africa. All of our staff uses Lifesize to connect with one another. We also connect with others outside our organization via Lifesize, and these users are located around the globe.
  • It connects our offices on opposite coasts so that our team feels more connected.
  • It allows us to connect with other organizations around the globe.
  • Wishing Lifesize had local call-in extensions for Africa.
It is great for keeping teams connected that may have staff in various locations.
Floyd Scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Lifesize Video Conferencing has allowed my company to have a much higher level of communication throughout the company. We use it for management meetings and discussions. We use the system to train our real estate agents and it allows for better feedback in the learning process. We have offices that are over 50 miles apart and the travel time was killing us. Many of the agents were not showing up for a 60-minute class because it would mean 3 hours of their day with the travel time. We are thinking of opening in a market that is 200 miles away because we have the Lifesize system to train and communicate.
  • Easy to use.
  • The sound is great and the video is extremely clear.
  • We are at the basic [level] and can't record our meeting, the cost seems too high to add that option. Facebook Live will do that for free.
Any real estate company with multiple offices should consider a system like this.
June 12, 2017

Bad experience

Score 1 out of 10
Vetted Review
Verified User
Incentivized
[It’s being used] By the organization, however, we have major issues where passwords don't work or call/video calls get dropped for no reason. The quality of video audio is very flaky. Support could not solve the issues and blamed our network, the funny part that Skype and Zoom work fine with no issues!

We are moving away.
  • The icon 600 is a good unit and easy to use however the mic is not as strong as we were told.
  • Video quality
  • Passwords are not recognized 50% of the time. You have to disconnect and reconnect again and then the password work.
  • Calls keep droping for no reason, then users fail to log back on stating the conference number does not exist or the password is wrong!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lifesize Video Conferencing has been a boon for our communication. We use a mix of the Icon hardware, the desktop application, and the browser extension to access the Lifesize Cloud service. As an administrator, the management of Lifesize could not possibly be any easier! I almost never have to worry about setting up a user, deactivating a user, managing cloud recordings, or managing the proprietary hardware via the web portal. It all works seamlessly. As for the users, they couldn't be happier. The fact is: It just works! Video conferencing has been the bane of the IT professional for years. It's improved across the board, I'll admit, but I've found nothing as simple, yet still robust, as Lifesize. Originally we got Lifesize for internal communication, but we've discovered an unexpected use case to connect to remote clients using the web-based service. Our clients LOVE that they can get face-to-face with a service provider in our office without having to install any application. That has made it something we use multiple times per day! I never would have expected that!
  • Direct dial to users. It works just like your softphone. It. Just. Works. Period.
  • The virtual meeting rooms. It's SO easy for any user to create their own virtual meeting room to set up a conference call.
  • Dial in connections. Anyone can dial into a virtual meeting room with a standard phone. Again, a feature that is useful and just works. Every time.
  • No server!!! Having this service in the cloud has made my life as an admin easier. Plus the cloud recording feature is a huge help to folks who wish to keep a record of their conferences/training sessions without requiring a bunch of storage hardware!
  • Entering a security PIN for a virtual meeting room on the Icon systems is cumbersome, and frequently it "times out" before the PIN is completely entered. Maybe a remote with a number pad? I'd hate to add complication to the hardware, though. I don't have the perfect solution, myself.
  • The "Mute All" function as a Moderator also mutes the Lecturer, and does not mute new attendees. Relatively minor issue, but when a new user comes into a presentation, we generally need to ask them to mute themselves, or we "Unmute All", then "Mute All", then unmute the lecturer. Not a common problem, but it would be nice if that were more intuitive.
  • Frequent updates to the client app. This COULD be seen as a "pro" for some, but as an IT Administrator, this tends to be a bigger deal.
In our experience, anytime you want to be able to see a person face-to-face, have a conference, or present your screen/window, Lifesize is the go-to solution. One great scenario is that it doesn't REQUIRE the installation of an app. This is truly a cloud-based service. You can create a meeting room and just send a link to have someone join from a web browser, and it WORKS. Someone from another organization needs into the meeting? EASY. Send them a link. They don't need to call their IT department to get it to work. They simply need to use a supported browser (any of the major ones).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[It's the] Perfect solution to improve communication across different locations and sites.
  • Lifesize provides very good quality of video and sound.
  • Equipment is very easy to install.
  • No major maintanance tasks needed.
  • More possibility for integration with the company address lists like Exchange, address books, etc.
Lifesize is a good option for companies with more than one site and users working from home.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it across our organization and to support distance education in the school districts we serve. We used it for both individual and classroom interactive conferencing and for recording and streaming other events and training.
  • Lifesize Cloud extended our abilities for videoconferencing into desktops and integrated with our existing legacy equipment.
  • It added a directory of users, rooms or equipment which we had not utilized previously.
  • Using Lifesize Video Center, it provided the ability for any endpoint to record and/or stream content as needed.
  • Some users find the desktop interface or experience difficult to use or problematic to get and stay connected causing them to either miss meeting conversations or to use other products for video needs.
  • Some legacy hardware deployed was not compatible with the latest Lifesize Cloud leaving a difficult choice to upgrade all or keep some running as is have have separate worlds to manage.
  • The chat features within Lifesize Cloud desktop product were weak at first leaving us without a consistent messaging and video platform. It has improved over time, but gathering employees and others we communicate with back into one system has not happened.
If your hardware is current (Icon) and you can afford the other features within Lifesize Cloud (recording) then it can be a great product. If you have a variety of legacy hardware or vendors, need or have other on-premise equipment, then this it more difficult to merge into a hybrid plan rather than abandoning previous investments and fork-lifting hardware to the current models.
Eric Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lifesize Video Conferencing has been used by our company for over 6 years. As we reviewed the different vendors in the market, Lifesize offered the best value for our company. The quality has always been good in regards to video, data, and voice. We have since moved from using point to point connections to Lifesize Cloud. This dramatically increased the amount of connected parties we could have in one conference, without having to invest in an onsite MCU. The pricing on the cloud licensing is very competitive, and the quality is great. In addition, our company using Skype for Business for collaboration. The ability to bring Skype for Business users in a Lifesize video conference I used often, and bridging the multiple communication platforms in our company is imperative.

Lifesize is a great product.
  • Integrating with Skype for Business.
  • Ease of operability with touch screen HD phones.
  • Competitive pricing on Lifesize cloud, greatly expanding the amount of simultaneous conferences the company can have.
  • High Quality Video/Audio/Data.
  • Active Directory Integration would be great. A method of importing group contacts for use with Skype for Business. Today, this is manual.
  • The ability to make a point to point call over private WAN links, while also being connected to Lifesize cloud.
  • The ability to join and disjoin a unit from Lifesize Cloud without a factory reset.
Video conferencing is needed when the knowledge gained from reading a person is important. Examples would be training, an interview, a sales team meeting. Understanding when the audience is engaged, when they are paying attention, and other physical traits can be very important in certain situations. A small group simply reviewing sales numbers for 10 minutes would not need video conferencing, they can use a tool like Skype for Business or WebEx to have voice and data sharing.
Claudio E. Espinoza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're using LifeSize Cloud to provide our clients, mostly attorneys, with options to connect with their opposing counsel or witnesses who can't or don't want to travel to a video conference location. Alternatively, we also use the Cloud software to moderate all of the video conferences and troubleshoot in the event of any problems and to centrally manage our LifeSize room units, ranging from software updates to gathering run times of conferences for billing purposes.
  • Provides ease-of-use for participants who aren't very tech-savvy.
  • Provides many options to connect, which has salvaged many video conferences and depositions, which is the bread and butter of our business.
  • I'm somewhat disappointed that the recording feature is as much as it is. Zoom, which provides some of the same features, provides recording for a reasonable price.
  • The Cloud generated email that's sent to participants would do well to include the ways to connect to the meeting/room unit from non-LifeSize units.
It does everything we need for our conferencing in our environment, but we would really enjoy recording functionality at either a lower price point or included with the software.
Joe Moore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The expansion of our practice and permanent location of physicians outside of our primary location prompted the group to look for a video conferencing solution. The goal was to better engage remote physicians and make them feel like a full partner in the practice during group and committee meetings. The system would also have to be simple to set up and use. After researching many solutions we chose Lifesize Cloud with Icon cameras and phones.

For the main location we use an Icon 600 as we usually have ~35 attendees. For the remote locations we use Icon 300s installed on a mobile conferencing cart and a 42" display. The solution works great and is meeting all the goals. The Icon 300s on a cart are mobile and easy for the doctors to set up and use. The Icon 600 is the right choice for the main location. I appreciate using the Lifesize web site to schedule and organize meetings. What's most impressive is the video performance the Icons demonstrate just using them over the Internet. This is a good solution at a competitive price.
  • Easy to set up and organize meetings, devices, and users.
  • Excellent video quality using just Internet on the Icon cameras.
  • Competitively priced.
  • The Icon cameras are a bit delicate.
The solution is most appropriate for small to mid-size groups. The Icon systems should be able to support groups up to at least 100 or more using 2 cameras and multiple remote mics.
Tony Bowman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lifesize is used by multiple departments to eliminate travel to our offices in Germany and California, to coordinate on projects with remote employees and for sales department updates with a mobile sales department.
  • The HD Video between Icon systems is outstanding.
  • Sharing content and video is a great option.
  • Allowing guest access for remote interviews is easy to set up.
  • Content sharing and allowing remote parties to control the screen.
  • Linux client
Lifesize is well suited for remote interviews, project team collaboration, remote team meetings, one on one meetings with a remote individual, product demos with international based customers.

Less appropriate would be a webinar with more than 25 people.
May 27, 2017

Longtime LifeSizer

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Lifesize is used across the whole organization. It helps remote workers stay connected with office workers. We have three Codecs setup in three conference rooms which are then connected to the LifeSize cloud, so we can use the LifeSize Cloud app.
  • LifeSize Codecs used with the cloud service makes it easy for end users to join Lifesize meetings. They can use the Lifesize cloud app or the phone app to get in touch with office workers. This has really helped us make LifeSize more popular in the company.
  • Video is generally good even when the network speed is not the fastest. This is partly due to the fact LifeSize compresses the packets sent thru the internet.
  • Audio quality is also really good even in slow connections.
  • The Codecs sometimes need to be rebooted from time to time. Sometimes, when the calls are made, office workers and remote workers have trouble hearing one another. This issue usually goes away after restarting the Codec.
  • We have a very unusual problem in one of our conference rooms. The remote in that room rarely works. Not sure what the issue is but this is a unique issue to us not a general problem.
Since we started using LifeSize long before they introduced the cloud service, we went with Codecs like Room 220, Team 220. So we are only restricted to using a maximum of 8 people. Luckily, we haven't had a meeting so far where we had over 8 people on it. One thing missing would be LifeSize doesn't have a tool that would let you conduct webinars with 100s of attendees.
Roberto Mondonico | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a large organization with more than 50 companies spread across the globe. To reduce travel cost we are leveraging LifeSize platform for virtual meetings between the top management. Later on we started using the platform to have large meetings with our sales agents as well as to interact with our partners (training session for new product launch).
  • Easy to use.
  • Multi-platform.
  • Good quality even in critical situations (poor connectivity).
  • Virtual room.
  • Integration with AD (single sign on).
  • Possibility to share tablet screen.

[LifeSize is well suited for]

- internal meetings

- meeting with third parties

- training sessions

David Obeid | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use LifeSize to run a virtual classroom for some of our senior students. As a regional school we are otherwise unable to access the larger population centres of major cities and families desiring the type of education we offer who are unable to relocate due to employment can now be given the chance to be a part of our school.
  • Easy connection for our clients.
  • Clients don't need a videoconference modem. A webcam and reliable internet connection is all that is necessary.
  • The interface is very intuitive, and all staff, regardless of their IT skills were easily trained in its usage in a matter of minutes.
  • A "Brady Bunch" style of thumbnails, where everyone is the same size would be great!
  • Actually, arranging the thumbnails, now that I think about it, is clunky in general. Perhaps a menu option showing different types of thumbnail views could be displayed and the user at our end could choose the option they prefer would be good.
  • The ability to toggle which users can/can't control the direction and zoom of the camera at our end would be great.
LifeSize is inappropriate for clients who do not have a reliable high speed and high data internet service. In our context (we are a regional school) it is the ideal tool for us to easily set up and scale our "virtual classroom". I'd recommend it to all schools and businesses in our situation.
Jim Bercik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Lifesize Video Conferencing is being used across the whole organization. We have multiple office locations and it gives us the opportunity to meet "face to face" without the hassle of traveling. We have been able to use it for interviews, meetings, etc.
  • Easy to Use
  • Multiple Meeting Rooms for Multiple Users
  • There has been some technical difficulty in the past when someone outside of the office was trying to share their screen via Lifesize and those in the office were not able to see it. Other than that there haven't been any major difficulties.
We have 4 different office locations in the southeast and multiple people that work in the field. Between the different departments, there are multiple weekly and monthly meetings. The Lifesize Video Conference allows us to have a personal face to face meeting without blocking out extra time and expense for travel.
April 28, 2017

Easy Peasy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use LifeSize across the whole organization. We save a lot of time and money on travel by conducting face to face video conferences on all our projects across the country.
  • With LifeSize Cloud, getting more people connected is easier than ever. No longer do you require dedicated equipment.
  • Laptops, Tablets & cell phones can now join video conference calls.
  • LifeSize cloud is public facing, very few firewall issues.
  • There should be some reporting available, who attended, how long they stayed connected etc.
  • The Icon series could use better remote troubleshooting tools. Not being able to see the camera view from remote systems is a step back.
  • When supporting a meeting of 20+ locations it can be hard to locate and unmute a single location. It would be great to be able to mute or unmute any connection as the LifeSize Support Tech for our company.
We have also used LifeSize for Video Interviews.
Large rooms where the speakers move around while presenting their materials is a challenge.
Carlo Allegretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it internally in our internal departments for virtual meetings. We also give service and support to all our users, across public administrations in our region. We would need some API library features for an easier managing of rooms. I sent some feature requests on the Lifesize Community. A good, unexpected feature that I didn't know [about] is the possibility to do registrations with our video center on premise, using the Lifesize cloud service.
  • It is very easy to start a conference, also using just the web browser client.
  • Very good quality.
  • It is possible to share very easily the desktop or an application window.
  • I request some improvements on the dashboard to show more complete information about call durations, including also guests users' connections.
  • I request API library functions for room creation/deletion from a remote application.
  • Chat also for guests would be very useful.
Lifesize is well suited for conferencing via PCs or terminals; also with a lot of users. Well suited also for web streaming and registering conferences.
Alex Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a multi-national business so it allows our offices worldwide to have face to face discussions without the increased cost of airline travel. We also use the platform for external business meetings and interviews. We have at least one physical VC room in each office with a number of users also using the the Lifesize cloud access when working remotely.
  • Ease of use
  • Quickly deployed
  • Tech support is good
  • Always being developed/updated
  • Difficulty connecting/bridging to other platforms
Mike Hlavac | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We started out using Lifesize for our legal team to remotely interact with outside council a number of years ago. The primary role then switched to engineers having daily meetings with team members in remote offices. The Lifesize hardware is intuitive and easy to use for even members of the business outside of IT.
  • Easy to use interface.
  • Interoperability - standards based (SIP, h.323, etc).
  • Ability to connect from outside of the corporate network with Lifesize Cloud.
  • Quality of stream using Lifesize Cloud (audio, video easily garbled).
  • No hybrid implementation - unable to use a internet connection for external participants and internal WAN connections for remote offices.
  • Cost of Lifesize units, with no software based units (Zoom room or equivalent).
Lifesize makes great hardware, albeit a little expensive. The interface is easy to use. Before the requirement of Lifesize Cloud to allow external connections over the internet, WAN streaming quality was great, and the ability to move the camera remotely, to collaborate on a whiteboard, was extremely useful.
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