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Lifesize Video Conferencing

Lifesize Video Conferencing

Overview

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Desktop sharing (156)
    8.9
    89%
  • High quality video (159)
    8.9
    89%
  • High quality audio (161)
    8.9
    89%
  • Low bandwidth requirements (151)
    8.8
    88%
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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
Call for pricing

Standard

$16.95 per user/month

Cloud
Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Web Conferencing vs. Video Conferencing (LifeSize)

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.9
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

9
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9
Avg 8.3
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Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feedScreenshot of Lifesize Record & Share personal library - my videosScreenshot of Lifesize Web App Admin ConsoleScreenshot of Lifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Frequently Asked Questions

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

Zoom, Webex Meetings, and BlueJeans Meetings (discontinued) are common alternatives for Lifesize Video Conferencing.

Reviewers rate Live chat and Q&A and Participant roles & permissions highest, with a score of 9.

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(287)

Attribute Ratings

Reviews

(51-75 of 162)
Companies can't remove reviews or game the system. Here's why
April 06, 2018

The great solution

Bruno Bercan Borges | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used LifeSize every day. This is a great resource because we can talk with anyone in anywhere. Our company saves much money with this implementation and our directors approved this resource.
  • Quality of audio and video
  • Stability
  • Support
  • Price
We used in 4 sites in different states. We have a LifeSize cloud for managing our codecs.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize with our legacy endpoints for a site to site video conferencing. We also have users connect to conferences using the Lifesize Video Conferencing application installed on their laptops. We don't currently own any Lifesize hardware. Our entire organization uses Lifesize the same way. We occasionally use Lifesize for all hands meetings.
  • Inexpensive compared to other products.
  • Easy to manage.
  • Support sends notices when they experience issues.
  • Some sites drop calls often.
  • Compatibility with legacy endpoints isn't ideal.
  • Video quality is degraded at times.
Lifesize Video Conferencing works well if you have dedicated bandwidth for video conferencing. However, we've experienced many dropped calls recently and are looking at alternatives.
Travis Bell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized

We currently subscribe to the enterprise-level package of LifeSize Cloud, which allows us to have an LS user account for as many associates as we deem need it. Currently, we sit at 49 active users across leadership, sales, and customer service. One of the great things about LSC is that even users (associates or customers) who don’t have full user accounts can still conduct meetings from their desktops/laptops/mobile devices as guest users in one of our virtual meeting rooms. It also gives each registered user their own toll-free call-in number for audio conference calls, or for audio-only callers to join a normal LSC video meeting. I also think LSC does a great job of connecting users together into a unified meeting regardless if they are calling in from individual devices or sitting in a conference room together. After recently attending a conference call hosted by someone with Skype, I can honestly say that the experience is hands down better than Skype when it comes to the video quality, smart focus on who is speaking, and overall use of screen real estate – e.g. you can only see one person at a time (the speaker), with the focus always on the content shared. Conversely, the LSC app allows you to choose how much screen to give to the presentation vs. the other video feeds. Just an overall better experience.

There are a couple of add-on services that we have subscribed to as well. The first is the recording service, which allows us to record LifeSize meetings at the push of a button, including all of the video feeds and presentation content, which we can then save and host on our intranet for future viewing. We also subscribed to the Stream and Share package, which allows us to host live streams/webinars, which we used to host our first live webinar on back in December.

With all that said, we use it quite heavily. Last month alone we hosted 241 meetings equaling over 160 hours meeting time. In 2017, we hosted 2800 meetings for almost 1800 hours of meeting time. The screenshots below paint a picture of our usage over the course of a year.

  • I think LSC does a great job of connecting users together into a unified meeting regardless if they are calling in from individual devices or sitting in a conference room together. We often have meetings with 20-60 people all on the call from five offices and various mobile/PC devices for associates in the field, and it handles these kinds of mixed meetings quite well.
  • I can honestly say that the experience is hands down better than Skype when it comes to the video quality, smart focus on who is speaking, and overall use of screen real estate – e.g. you can only see one person at a time (the speaker), with the focus always on the content shared. Conversely, the LSC app allows you to choose how much screen to give to the presentation vs. the other video feeds. Just an overall better experience.
  • There are a couple of add-on services that we have subscribed to as well. The first is the recording service, which allows us to record LifeSize meetings at the push of a button, including all of the video feeds and presentation content, which we can then save and host on our intranet for future viewing. We also subscribed to the Stream and Share package, which allows us to host live streams/webinars, which we used to host our first live webinar on back in December. While the live stream functionality needs some maturity and doesn't have the feature-set of something like On24, for something like $500/yr add-on, it's solid.
  • The chat functionality needs maturity. Would love to replace Slack w/ LSC, as LSC has most of the features that we are looking for, such as chat. However, it is missing support for images, rich text, and many other features you have come to expect from a strong IM platform.
  • Notifications could be better. Would like to see icon badges on the taskbar icon, better use of Win10 notification center. Doesn't do a good enough job to highlight missed calls or messages while you were away.
  • The live stream functionality is a good value for the cost, but is rough around the edges and needs polish.
  • The recording functionality, while easy to use and quite valuable, is held back by the paltry 10 hours of recording space you are given. Since it has a video library and sharing capabilities, it is a shame that you can only keep 10 hours of content there.
Great for meetings where you have many people calling in from many different devices. Does a good job integrating individual streams with conference rooms.

Great for having meetings with 3rd parties who can call in as a guest and still have full functionality.
March 14, 2018

A solution to Trust

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Lifesize Video Conferencing solves the unique problems with having remote staff. Since a majority of partners no longer co-locate, having Lifesize Video Conferencing allows us to bridge the gap in having staff around the globe.

  • Quality
  • Price
  • Stability
  • Innovation
As with anything, there is a right time and right place for Lifesize Video conferencing. I used it for more formalities.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses it on a national level across offices all over the country. It allows us to interconnect with other offices within the organization - using Lifesize breaks the geographical distance between colleagues and is very beneficial to the interstate team as well as client meetings. We use Lifesize for presentations, video conferences and calls both for domestic and international.
  • Easy to use - both the desktop app as well as the mobile app are very user-friendly
  • Quick support
  • It would be good if the meeting invitation details could be customized and more dial in numbers appear. At the moment only three dial in numbers appear - we have offices in 5 different states and need to be able to see more dial in numbers
  • Well suited for medium to large sized organisations with offices across the world.
  • Less suited for small businesses.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Lifesize across the company in two different locations in Sweden. We use it for conferencing between different branches in the company and for talks outside the company. Being an education facility we also use it for students using Skype for business to call one of the Lifesize rooms and participating in seminars etc. We are only using the Skype for business client on the PCs. Not the Lifesize client.
  • It works great to use the 'Skype for business' client with the Lifesize cloud.
  • The sound and video quality of the icon 400,600 is perfect for small conferences but is actually also good enough for seminars in bigger classrooms. Maybe you have to add a microphone.
  • The way the Lifesize connects to the cloud is a good way to keep the information secure.
  • I find the Icons can be hard to use when connecting the hardware with HDMI splitters. Maybe the videosignal can be more 'standard'.
In any company that needs an easy way to communicate over distance; the Lifesize solution is great.
Cj Rainer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At Doster we have been using the Lifesize Video System for about 6 years now. The Lifesize Video Conference system eliminates the need for travel to and from many meeting and will absolutely pay for itself. We have job sites throughout the country from New Jersey to Denver, just think if we had to travel to those meetings, the cost would be crazy. One the issue the Lifesize Video system has resolved is the personality factor. Conference calls just do not help nowadays, with high definition video you can see the people you are talking with and make sure you're not losing them. Plus next time you meet them, you will already know their face. In my role as IT manager the setup and maintenance of the system are super easy. We can send a unit to a job site and within 20 minutes the units are online and running. We utilize the cloud portal to manage all the job sites physical units and the software-based clients. The software-based clients give the functionality of today's fast-paced world, you can download the app on your mobile device or a tablet then join a meeting anywhere which has really benefited our guys that travel. Overall at Doster we like the fact that the Lifesize units are on a secure platform, are easy to use and add a ton of value to our organizations day to day activity.
  • Easy of setup, 3 cables and your up and running
  • Great picture at low internet speeds
  • Very flexible when using other tech
  • Better 3rd party support
  • Easier use of multiple cameras
  • Wifi ability in smaller units
I would say if you have remote employees Lifesize is a no-brainer.
Glenn Feaster | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We were able to use Lifesize to connect our new campus in Florida to our campus in Tennessee. We have used Lifesize for over 600 calls in the last year. We use it for small and large meetings as well as remote classroom applications. Lifesize has saved us money by cutting down travel expenses.
  • I believe the strength of Lifesize rests in its branded equipment which allows the user to quickly select the meetings from a quick list.
  • Lifesize has an easy-to-use application to quickly create meetings and send connection links to invitees. Once the invitee receives the link, a click on the link will open the browser and quickly make the connection to the meeting. Simple!
  • I like the reporting services the Lifesize admin console provides on the website. I use these to report to the Trustees how many minutes and calls we placed within a certain time period.
  • We are currently using Lifesize for classroom teaching from one campus to another. I do not believe Lifesize is designed for this. It would benefit from adding support for "raising hands" to notify the presenter of questions.
  • I would like to see a light-weight camera system with iPad app control of the camera. I believe this could greatly reduce the cost of the system.
  • Running videos on the Lifesize system is rather difficult from one classroom to the other due to the lag time involved.
  • Adding multiple camera support from one location would be very helpful. We are constantly struggling with trying to get good angles.
Lifesize is well suited to the conference room but less suited to the classroom experience.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently looking at using Lifesize Video Conferencing to enhance distance learning and virtual field trips for students as well as a tool for staff to communicate and collaborate in small groups.
  • Easy to use
  • Less "IP based" and more "people based" on surface
  • Smaller product categories than other companies make choosing the right product easy
  • Currently no view only mode for conferences via web browser
  • Would like more roles available to be assigned to users rather than just admin vs. user
Small conference rooms are where this really shines I believe.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We have been using Lizesize for 8-10 years here. We are using our 5 room units and 10 cloud licenses across all of our offices and user base. When users are away from the office or on vacation they are still able to easily join a meeting at our HQ. I think the ease of use is the best feature. Anyone, anytime can join a call without IT involvement.
  • Easy to use
  • Good quality for the price point
  • Simple to set up
  • User interface could be cleaner
  • Not all products work with the cloud product
  • Slow to update
Small to mid sized offices with the need for video conferencing but don't want to invest in a full solution are the target audience. Given the lack of integration I would say Lifesize is not fit for a larger company with many offices. For the price you pay they should integrate better.
January 16, 2018

Lifesize cloud rocks

Miguel De La Garza Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize across the whole organization, in particular we use the Icon 400 and 600 versions. They are installed in meeting rooms in all of our branch offices, and we also have a couple of them at our HQ office. We also use 3 Windows/Mac clients to connect to meetings. All of them work like a charm and have excellent video/sound quality as long you have steady internet access. They don't require too much bandwidth, just a steady connection.

We've been using Icons for 3 years now, and we are very happy with them.
  • An easy way to start meetings with a click of a button.
  • A second generation phone that is paired with the Icons is the way to go. They deliver excellent sound quality and also improved utilization with the touchscreen controls.
  • Lifesize Cloud is the perfect solution to deploy multi-time systems across the world.
  • Add more utilities for the account admins.
  • Improve the web browser clients.
  • Improve the Lifesize Cloud renewal process. It would be very good to have a web portal where we can view/renew existing cloud contracts.
Lifesize Video Conferencing helps people to join and meet without having to fly or drive many hours to a specific office. You can save time and money by using video conferencing systems.

Also, it is suitable for any company department that has to meet with someone inside or outside the organization. For these, they can download the PC/Mac client and log in as guests so they can reach your system.
Nicolas Rivaton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used by the whole organization. We have 3 rooms equipped with an Icon 600, two in Paris, and one in San Francisco. It lets us do one-to-one video calls, and group calls. It is really good with the room to room call between San Francisco and Paris. However there are quite a lot of problems with the app, and a lot of people are getting more and more frustrated.
  • The Icon 600 is really working very well. It is perfect for an international company with people located in different places.
  • The sound quality is excellent.
  • The solution is flexible and the picture adapts itself automatically with the number of people. The Icon 600 HMI is really intuitive.
  • The Windows/Mac/Smartphone app is not good enough. For instance, with the MAC app, if you don't let it [go] to the foreground, it uses 100% CPU and you can't do anything else.
  • There is no possibility to manage the users in a conference room. For example, it is not possible to mute a specific person (even for the admin of the room). This is really [distracting] when some of the people have background noise.
  • Sometimes the iPhone app is really slow to log in using our SSO tool (OneLogin) ... Well sometimes, it can't log in at all.
As I said previously, Lifesize is excellent with the Icon 600, probably one of the best video conferencing tools, for a room to a room. When it comes to the application (Windows, Mac, web app, smartphone), there are too many problems and the app clearly lacks some stability. In the end it is working, but I was expecting a better experience with those apps.
Kevin M Mulligan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My firm originated in Europe and held offices in Germany and the US. Since inception, we have grown at a rapid pace. We now have offices across Europe and the US, in South America, and in Asia. In order for your business to thrive, you need dependable communication for office-to-office collaborative meetings, and this is exactly why we purchased LifeSize. Our LifeSize equipment is easy to use and we haven't had any issues with call quality or dropped calls. It's been a real game-changer in how we communicate.
  • Ease-of-use! My colleagues and I wanted a system that "just works". LifeSize works exceptionally well, and it's very intuitive to use. Many of my colleagues were able to use the system successfully upon their first attempt without any formal training or manuals.
  • The call quality is exceptional. Before LifeSize, we used another brand and their call quality was underwhelming. When we installed our first LifeSize devices, the call quality blew us away. It's as close to being in the same room as you can get without actually being there.
  • Compatibility! Lifesize is incredibly easy to access for our guests. We can send guests an email invitation, and they can join our meetings via their PCs by simply opening the link in their web browser. We have also had guests join via their handheld devices. At one point, we had a colleague join a call via his iPhone while he boarded a train in Europe. He remained connected for the entire 45 minute call, even as his train traveled through the hillsides.
  • I have very few cons for the system. The only one that is perhaps worth mentioning is that they don't allow for steady guest accounts. We only have so many licenses to share internally, so most of our traveling colleagues connect to our calls as a guest. Each time they call in as a guest, they have to enter in the correct extension for the office they wish to call. It would be great if the LifeSize app allowed guest users to have a recent call directory, so that these colleagues of mine wouldn't have to search for the extensions each time they wished to call in.
My company has both LifeSize and WebEx. LifeSize is our preferred meeting tool when we want to communicate visually, and we want to present to a group of people. In times where a single person is presenting to a handful of people, particularly when reviewing forms or documents or when training in a new software, we find it easier to send out WebEx invites. So for most meetings, we meet as a group on LifeSize. But for software training and such, we use WebEx.
Bill Kopf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our university uses Lifesize in several ways. The primary purpose began with a need to deliver university-level language classes through the Texas Learning Consortium with other universities. We use seats for advancement personnel to meet with board members and contributors. We also have used it for interviews with potential faculty candidates. A professor of Hebrew used it for classes for another university that did not have the similar capabilities.
  • The most obvious example of a Lifesize benefit is its consistency for us. We don't have ups and downs in quality. Being able to immediately connect is a definite requirement , especially for professors who expect a course to start and remain a quality connection.
  • The user interface and ease of use is important to us. Administrators who need to conduct a board meeting or a novice professor must be able to connect and expect a quality connection with little training and or no need for review of operation since they may use it infrequently.
  • On occasions when support is needed or when we needed training upon initial purchase the customer support was outstanding. Our initial onboarding was as extensive as we wished it to be and left us feeling confident in the product's use.
  • Speaking as an instructional technologist working with technology adverse professors the back end of LIfesize setup and all of the settings can be confusing or difficult. I happened to have an exceptional re-seller in our region (100 miles away) who has been a lifesaver several times when something went wonky after a non-Lifesize failure meant we had to make changes.
We have professors who use it for one-on-one office meetings with students and we have provided an opportunity for recruiters to use it to visit with groups or individuals in distant locations, or regular visits to encourage future students.
Rich De Brino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize every working day in our organization. As we have locations across the US and Canada, it allows us to stay connected face to face with our employees and our clients no matter where we are, working from the office or from the home, we are connected.
Lifesize not only reduces our travel costs (obvious) but it also allows us to maintain closer working relationships with each other internally, as we can collaborate on system designs, solve technical issues and just plain feel like we are in the same location.
And as an Audio-Video company who designs these types of solutions for our clients, we are able to truly represent the many ways that it has improved our business communications. Honestly, I don't know how we could function effectively without it.
  • LifeSize endpoints are the easiest solution out there to use; having used most of what else is out there we feel that LifeSize really focused on the "keep it simple" strategy and it is greatly appreciated.
  • LifeSize Cloud is a great product and it just continues to improve. LifeSize focused on the features they really matter and made them as resilient as possible, with the result being a platform that works every time for us.
  • Working with LifeSize support reminds me that not every support experience needs to be like a trip to the dentist. They are friendly, knowledgeable and if they don't know the answer, they will always stay on the problem until it is solved, no matter what it takes. That's a rare quality these days, and one that is truly appreciated.
  • I feel they are doing a good job with the current products, and I really don't have any examples of improvement at this time.
Lifesize works well for businesses where you are spread out to more than one location, have work from home employees and /or employees who travel. It's so important to have that face to face connection to truly feel like one company.

If you have a single location, everyone comes into the office, you don't travel and your clients are old-school and won't use video as well then it's probably not a good fit.
January 15, 2018

Lifesize Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Lifesize is being used to connect our two training rooms for video conferencing as well as allow users to connect remotely from their laptop, smart phone, or tablet. It is being used across the entire organization. Not having to travel to our training centers saves precious time for members of our staff.
  • Makes it extremely easy for just about any user to start or join a meeting.
  • Allows us to record the sessions and make recordings available to staff.
  • Audio and video have always been clear.
  • Not sure it's really one of the easiest setups we've come across. It also very user-friendly.
It is well suited for allowing users to attend meetings remotely from their own device as well as connecting various video conferencing devices.
Craig Neel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
After originally purchasing Lifesize just for Teadit NA, it is now used across all Teadit groups around the globe. The biggest problem it addresses is allowing users to communicate both visually and in real time. We have several weekly meetings with the outside sales force and multiple internal departments to address issues. Also allows our parent company in Brazil to be a part of meetings in the US.
  • Clear video streaming
  • Multiple (as many as 40) participants
  • Invitations for non-license users to participate
  • Meeting rooms
  • Yearly license renewal (reminder from Lifesize, but have to go to third party to renew)
  • Difficult for "non-power users" to navigate viewing of spreadsheets (most time is too small on screen, so have to assist them in navigating to enlarge)
  • Would be great for person generating meeting to control muting participants
Well suited for meetings
Louis Chavanne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize Video Conferencing for the whole organization. Edenred Group is spread among the Americas, Europe, and Asia Pacific. The Lifesize solution is used by people from any departments that need to share with other. At the beginning, it was implemented to ease communication for top management. Little by little, more and more employees are using it.
  • Sound, video and presentation quality
  • User experience
  • Ability to launch a call in a Lifesize room from a laptop (from the web browser)
  • Ability to make the solution interoperable with Skype for Business. It works, but not easily, not always.

Where it is well suited:

- cost of the solution compared to POLYCOM or CISCO

- very good quality for sound + video

- strong infrastructures behind the hardware with Lifesize Cloud and private backbone

Where it is less appropriate:

- interoperability with Skype for Business

- some issues when dealing with virtual meeting rooms (people disconnected, presentations that can disappear)

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our business uses it to connect with clients/other organizations and have virtual meetings. It helps connect our team with other individuals and is very helpful in aiding communication between parties
  • Instant video conferencing
  • Easy to use
  • Great quality given good bandwith on both sides
  • Adding new users in real time can be a pain
  • If you have lower bandwith on either side it is not that useful
  • Expensive
For organizations that need to have virtual meetings across the globe it is very useful. It does cost a lot so ensure you have a solid business case to justify the cost. Ensure the other parties with whom you partner have good connections. Not well suited if it is not a company wide commitment to spend the money
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Lifesize is used mostly by the ICT department. Sometimes [it's used] with the client application, so users are able to join a meeting using a laptop while traveling.
  • User friendly
  • Possibility to add an audio call to a meeting
  • Hardware codec well done
  • On Icon 200 I would prefer a VGA input for content sharing purposes.
  • I found the WIN application a little too heavy on the CPU.
  • I would like to upgrade both the codec and client application less often than it happens now.
Lifesize works fine when involved in small-medium industries. It is not recommended for implementation in a big industry with strict network restrictions or a private network.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used it for live video conferences between different departments both on and off site. This tool was integral in gaining coherence between the entire organization and provided a smooth video experience for teams to work through business cases. Business problems addressed included connecting teams virtually across office buildings and throughout departments with limited conference spaces. As for the innovative ways we were able to use this solution - our company could involve Indian developers to advise on a way forward in one of our business cases.
  • Easy to use for first time users - intuitive interface.
  • Consistent experience - no embarrassing disconnects of other glitches as far as our experience.
  • Conveniently connects users worldwide within seconds.
  • Using the touchpad to look up users is easy and convenient.
  • The limited amount of licenses owned by our organization results in colleagues having to connect as guests.
  • Video pane placement in smaller devices can be frustrating.
  • The app does not allow for a recently contacted list.
It is great for organizations with many departments and people having to connect across these departments. It is also well suited for international organizations who depend on seamless communication to ensure good service. It is not that worth your money if you do not have huge teams in need of conference facilities or if your expenses for this product outweigh the usage.
Vasco Mendes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In our company we are running projects with teams scattered all over the world (U.K, India and Portugal). We need a simple and quality way to conference with each other. Standard products were not enough, since most of the time, connection was poor. Lifesize allows us to join people in conference rooms with a dedicated video device, as also with people in the field, using simple laptop cameras and microphones. We can easily schedule a meeting with our team in India.
  • Great video and sound quality, even when using low LTE connection
  • In our company we use IBM Sametime, especially the managing team, which is compatible with Lifesize, having all contacts in hand.
  • Our development team communicates with Slack, which can integrate with Lifesize conferencing capabilities.
  • Meeting management should be easier.
  • Recording of conferences should be included in standard package.
  • Sometimes in video conferences it is useful for other users to assume another's screen control. This is a feature present in many other systems that should be also present in Lifesize.
Good for communication where connection is unstable, like India. We need to be in contact all the time to manage small teams' work, and therefore integration and quality of communications is very important, especially when the language can be hard to understand.
Richard Aronson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize internally to connect our offices via video and for external client connections across the globe.
  • Great quality HD conferencing
  • Easy to use for non technical users
  • Value priced
  • Good support/ rma processes
  • Directory function was limited
Well suited in the following scenarios:
  • Budget conscious installations
  • No ISDN requirements
  • Greenfield, all-Lifesize deployment
Less suited to the following scenarios:
  • Legacy ISDN connectivity required
  • Mixed vendor deployment - this is not to say that Lifesize will not work in a mixed vendor environment, but specifically around global directory management, some workarounds might be necessary
Quentin Fisher | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it across the whole organization and have users outside of our organization daily. We use it for board meetings, whole organizational meetings, and for individuals who need to connect with a manager/officer in the org. We rely on this system to be flawless and it has been for the last 2 months.
  • Lifesize Video Conferencing can be used on any computer that connects to the internet, including phones, iPad, Surface Pro's etc. The main key here is internet access, it must be robust enough to handle the bandwidth.
  • It is fairly easy to use across a wide variety of domains.
  • Video is clear and sound is very good.
  • Connections are lost due to a variety of influences, one being the bandwidth with others connected from an outside source such as their laptop, phone, tablet, each uses about 1.5mg, add them all up on the same network and your BW takes a hit. All of these influence whether this system works up to its potential.
Lifesize would be well suited if you had a dedicated direct line to the Lifesize system. If you share Lifesize with other users that use the same network you will get dropped calls if connected at the same time and BW is maxed out.

We have a Charter connection that is shared by visitors in the bank. We lose connections and have to restart the cloud connection during a half hour long conference. We tried it on our network and it did not work hardly at all so we increased our bandwidth by switching to MPLS, this did not work and we had multiple dropped calls. After Lifesize put their engineers on the problem we found we had issues with our network setup.
January 08, 2018

Lifesize solutions

Massimo Granzo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used by our organization. We have improved the quality of video conferencing and consequently have improved collaboration. It's simple and accessible from everywhere, without a loss of quality. Unlike other systems tested previously in our society, we encountered no sudden blackout or loss of audio. The device adapts itself to the speed of the available bandwidth. Great!
  • Constant quality audio.
  • Adaptive bandwith quality.
  • Share presentations.
  • Easy administration of meetings and users.
  • Touch screen on Lifesize device sometimes is slow.
  • Picture in Picture (PIP) could be improved during presentations.
  • Information about meeting rooms is wrong.
  • When I want to invite other colleagues I have to write the address again.
There are no scenarios where Lifesize Video Conferencing is less appropriate. It is the ideal tool for small businesses and the costs are not as high for subscriptions. I like the integration with Google Chrome. It is also useful to those who do not have a professional apparatus. All you need is a webcam and a microphone to connect via the Lifesize app (iOs/Android).
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