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Lifesize Video Conferencing

Lifesize Video Conferencing

Overview

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Desktop sharing (156)
    8.9
    89%
  • High quality video (159)
    8.9
    89%
  • High quality audio (161)
    8.9
    89%
  • Low bandwidth requirements (151)
    8.8
    88%
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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
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Standard

$16.95 per user/month

Cloud
Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Web Conferencing vs. Video Conferencing (LifeSize)

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.9
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

9
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9
Avg 8.3
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Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feedScreenshot of Lifesize Record & Share personal library - my videosScreenshot of Lifesize Web App Admin ConsoleScreenshot of Lifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Frequently Asked Questions

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

Zoom, Webex Meetings, and BlueJeans Meetings (discontinued) are common alternatives for Lifesize Video Conferencing.

Reviewers rate Live chat and Q&A and Participant roles & permissions highest, with a score of 9.

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(288)

Attribute Ratings

Reviews

(1-25 of 26)
Companies can't remove reviews or game the system. Here's why
Curt Sminkey | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
As a Video Conferencing device, Lifesize Video Conferencing's generally work ok. They allow groups of people to converse that might have required a lot of travel. However, we started phasing out the Lifesize Video Conferencing devices for lack of extra features. They come in at a lower price point than some other competitor devices but with that, comes with a lack of features and sadly, a lack of support as well.
  • In the simplest form of Video Conferencing, they work for small meetings
  • In some of the newer models, the video quality is pretty darn good if you can support the bandwidth
  • The table-top phone/speaker integrates nicely
  • Lack of features or options to integrate with other solutions
  • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
  • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
I think there's much better options out there. In a small setting, they might be suitable but I don't believe they scale very well in any medium-large size businesses.

We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.
Dave King | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use LifeSize for Executive meeting between offices. We use LifeSize for external Video conferences with Customers and video depositions. We also use LifeSize for presentations and training.
  • Office to Office Meeting
  • Customer Meeting with the ease of connectivity, no software to load, simply open a browser to connect to the meeting
  • Training and presentations
  • Interconnecting to other systems
Well suited for interviewing staff or prospective employees. Inter-Office meeting. Customer meetings and Training. The ease of presenting through the video conference works well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Lifesize Video Conferencing for the majority of our conference rooms. Lifesize allows us to quickly and easily schedule or join video conference calls. Previously we used Webex and swapped out for Lifesize a few years ago due to added feature set and pricing.
  • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
  • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
  • Camera quality is great and provides clear video for our organization.
  • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
  • The unit is a little larger than we would like, but still easily fits onto most shelves.
  • Changing the layouts on the screen (via remote control) can be cumbersome at times
  • Additional microphones have a cord (rather than being wireless), which can be unsightly and a possible trip hazard
If you have a large conference room, Lifesize is nice because it allows you to zoom in and pan/tilt the camera. This feature is really handy when your team members are far away from the unit. The ability to add additional microphones is also handy so people who are spread out in the room are easier to hear.
Michael Gunderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We purchased Lifesize primarily to connect with area high schools to offer dual credit courses to high school students. It has allowed us to send classes from our main college campus using a reliable, more intuitive video conferencing system than our previous systems.

Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
  • Easy to use
  • Low cost
  • Easy to manage accounts
  • Knowledgeable and reliable sales and customer service at Lifesize
  • Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams.
  • Technical support that is second to NONE!
  • More screen layout options
  • Ability to customize screen layouts
  • ability to store ip based systems as favorites.
  • Customizable recording interface--ability to change and arrange PIPs as desired
I would recommend Lifesize to any education institution, and corporate markets. It is well suited for large markets as well as affordable enough to be used by small users and companies to expand their business. The simplicity and versatility of the system allows virtually anyone with a camera enabled device to attend any video conference.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Lifesize is used across our entire organization. It is the key tool for the success of our work from home program, allowing employees to work remotely while still keeping in touch. Also, a key tool as we have remote locations in 7 states. Allows us to conference in colleagues without having to travel. We also use it to facilitate new employee onboarding and orientation.
  • Easy set up
  • Addresses are in the system, easy to look up a participant and connect with them.
  • Great audio/video presentation quality
  • With multiple participants on a single call, the speaker's video is enlarged on the screen to highlight who is talking. Nice.
  • On occasion, the video drops, probably our Internet connection issue.
  • Sometimes we have to reboot for an unknown issue. That usually fixes problem though.
Is perfect for a remote workforce. Runs smoothly on my laptop with a webcam and keeps me connected to my entire team around the country for company-wide meetings. It is just a great tool vs having to travel. Although some people do not like being on video, they can join in audio-only mode.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Lifesize is a great took for our organization and it is our primary VTC service. We use the service not just for video but for phone conferences as well. Also, it is used during a company-wide meeting for non-local employees which allows them to view the presentations on the screen and they can follow along and see the presenter(s) as well.
  • When you send out a meeting invite to an external contact, they are not required to sign up, it just wants your name and maybe your email address.
  • The app on iPhone and Android work great and works seamlessly.
  • Easy to train employees on how to utilize the service .
  • The best feature to is that it allows any user to share their screen during a meeting.
  • International users have experienced spotty/jittery sound and video.
  • Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
  • Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.
I recently had to work on a data security refresher for the entire company, which all employees had to show up to see the presentation. I made three separate meetings and sent out the Lifesize invites and recorded all three meetings. I then selected the best-recorded session and shared it with the people that did not attend. The video file size is a decent size and is automatically formatted to .mp4.
Derek Letellier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our company utilizes a Lifesize Express 220 as our main video conferencing system at our headquarters. We typically use the system to connect to video conference centers around the world, and our primary business model is to connect attorneys to witnesses near our area so they can see and hear participants remotely from anywhere in the world.
  • Great quality video both sending and receiving. This unit records in high definition at 60 frames per second, and the picture is fantastic if connecting to other Lifesize units with similar capabilities. The system also supports 1080p60 monitors, so the picture quality on our end is great as well
  • Audio quality is excellent with the system's utilization of a room microphone for our conference room table. Other mics with greater mic radius are available, but I appreciate that the default microphone works well for our 12 person conference room
  • The system has great compatibility with some of the newer web conferencing bridges such as Zoom. As many of our clients wish to connect via a personal computer, the system works great with the Zoom bridge as well as Lifesize's own cloud bridge (which I have little experience with but has worked well in the limited instances I've utilized it)
  • The system sometimes has compatibility issues with older hardware, but there are far fewer instances of problems lately
  • I have not been able to get URL dialing to work as the system wants to default to SIP calls when I do almost entirely H323, and H323 only seems to work with IP addresses despite not having a similar problem on my Polycom systems
  • The web panel is Flash-based, so it requires an older web browser or some tweaks to Chrome to work properly
  • Upgrades are difficult and expensive, but so far we have not needed to upgrade all that often
Lifesize is a great option if you want professional-grade video conferencing systems. In this day and age where almost everything is going to web-based solutions like Skype, GoToMeeting, or Zoom, we can create a great perceived value by implementing this high-definition solution that our clients simply can't get from their computer. In our line of work, the system has a great value despite the high price tag, but this will be entirely dependent on the user's business model, if they wish to profit from the system, or if they can generate enough business to justify the cost. In the court reporting/deposition setting, we'd be able to make a profit from this type of system within about five months. And that's only counting direct sales from video conferencing; there's also the intangible benefit of being able to secure a case or client because of our video conferencing. An individual user's experience may vary, but it's worth it in our line of work.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize with our legacy endpoints for a site to site video conferencing. We also have users connect to conferences using the Lifesize Video Conferencing application installed on their laptops. We don't currently own any Lifesize hardware. Our entire organization uses Lifesize the same way. We occasionally use Lifesize for all hands meetings.
  • Inexpensive compared to other products.
  • Easy to manage.
  • Support sends notices when they experience issues.
  • Some sites drop calls often.
  • Compatibility with legacy endpoints isn't ideal.
  • Video quality is degraded at times.
Lifesize Video Conferencing works well if you have dedicated bandwidth for video conferencing. However, we've experienced many dropped calls recently and are looking at alternatives.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently looking at using Lifesize Video Conferencing to enhance distance learning and virtual field trips for students as well as a tool for staff to communicate and collaborate in small groups.
  • Easy to use
  • Less "IP based" and more "people based" on surface
  • Smaller product categories than other companies make choosing the right product easy
  • Currently no view only mode for conferences via web browser
  • Would like more roles available to be assigned to users rather than just admin vs. user
Small conference rooms are where this really shines I believe.
Rich De Brino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize every working day in our organization. As we have locations across the US and Canada, it allows us to stay connected face to face with our employees and our clients no matter where we are, working from the office or from the home, we are connected.
Lifesize not only reduces our travel costs (obvious) but it also allows us to maintain closer working relationships with each other internally, as we can collaborate on system designs, solve technical issues and just plain feel like we are in the same location.
And as an Audio-Video company who designs these types of solutions for our clients, we are able to truly represent the many ways that it has improved our business communications. Honestly, I don't know how we could function effectively without it.
  • LifeSize endpoints are the easiest solution out there to use; having used most of what else is out there we feel that LifeSize really focused on the "keep it simple" strategy and it is greatly appreciated.
  • LifeSize Cloud is a great product and it just continues to improve. LifeSize focused on the features they really matter and made them as resilient as possible, with the result being a platform that works every time for us.
  • Working with LifeSize support reminds me that not every support experience needs to be like a trip to the dentist. They are friendly, knowledgeable and if they don't know the answer, they will always stay on the problem until it is solved, no matter what it takes. That's a rare quality these days, and one that is truly appreciated.
  • I feel they are doing a good job with the current products, and I really don't have any examples of improvement at this time.
Lifesize works well for businesses where you are spread out to more than one location, have work from home employees and /or employees who travel. It's so important to have that face to face connection to truly feel like one company.

If you have a single location, everyone comes into the office, you don't travel and your clients are old-school and won't use video as well then it's probably not a good fit.
Craig Neel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
After originally purchasing Lifesize just for Teadit NA, it is now used across all Teadit groups around the globe. The biggest problem it addresses is allowing users to communicate both visually and in real time. We have several weekly meetings with the outside sales force and multiple internal departments to address issues. Also allows our parent company in Brazil to be a part of meetings in the US.
  • Clear video streaming
  • Multiple (as many as 40) participants
  • Invitations for non-license users to participate
  • Meeting rooms
  • Yearly license renewal (reminder from Lifesize, but have to go to third party to renew)
  • Difficult for "non-power users" to navigate viewing of spreadsheets (most time is too small on screen, so have to assist them in navigating to enlarge)
  • Would be great for person generating meeting to control muting participants
Well suited for meetings
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used it for live video conferences between different departments both on and off site. This tool was integral in gaining coherence between the entire organization and provided a smooth video experience for teams to work through business cases. Business problems addressed included connecting teams virtually across office buildings and throughout departments with limited conference spaces. As for the innovative ways we were able to use this solution - our company could involve Indian developers to advise on a way forward in one of our business cases.
  • Easy to use for first time users - intuitive interface.
  • Consistent experience - no embarrassing disconnects of other glitches as far as our experience.
  • Conveniently connects users worldwide within seconds.
  • Using the touchpad to look up users is easy and convenient.
  • The limited amount of licenses owned by our organization results in colleagues having to connect as guests.
  • Video pane placement in smaller devices can be frustrating.
  • The app does not allow for a recently contacted list.
It is great for organizations with many departments and people having to connect across these departments. It is also well suited for international organizations who depend on seamless communication to ensure good service. It is not that worth your money if you do not have huge teams in need of conference facilities or if your expenses for this product outweigh the usage.
January 08, 2018

Lifesize solutions

Massimo Granzo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's used by our organization. We have improved the quality of video conferencing and consequently have improved collaboration. It's simple and accessible from everywhere, without a loss of quality. Unlike other systems tested previously in our society, we encountered no sudden blackout or loss of audio. The device adapts itself to the speed of the available bandwidth. Great!
  • Constant quality audio.
  • Adaptive bandwith quality.
  • Share presentations.
  • Easy administration of meetings and users.
  • Touch screen on Lifesize device sometimes is slow.
  • Picture in Picture (PIP) could be improved during presentations.
  • Information about meeting rooms is wrong.
  • When I want to invite other colleagues I have to write the address again.
There are no scenarios where Lifesize Video Conferencing is less appropriate. It is the ideal tool for small businesses and the costs are not as high for subscriptions. I like the integration with Google Chrome. It is also useful to those who do not have a professional apparatus. All you need is a webcam and a microphone to connect via the Lifesize app (iOs/Android).
Lichuh Elbert Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Emerson College Boston campus has 4 Lifesize units installed, 2 in class rooms and 2 in conference rooms, we mainly use them to communicate with our LA campus (they have 2 rooms with Cisco systems) or guests on the Lifesize Cloud app. The Lifesize Cloud app is easy to use since it is web based and guests don't need to hassle with much sign-up/ installation restrictions. Last semester a weekly class communicated across the country (Boston - LA) and shared presentations using the Lifesize system with some ease (we had minor audio feedback issues but it seemed to be from the LA side using the Cisco system) but overall it was successful.
  • We used a laptop to host a Lifesize Cloud session at a remote location, the participants were able to join with ease on their laptops.
  • Creating cloud rooms and dial-in instructions are really simple.
  • In my experience the connection is steady and video quality is better than expected.
  • The in-room control unit can be hard to navigate with so many detailed menus.
  • Having to whitelist certain IP addresses on a regular basis can be annoying.
We have recommended using Lifesize Cloud Video Conferencing for our board meeting for multiple distance participants and it worked really well since they only have to follow an URL to dial in without complicated instructions. We tested using the iPhone/iPad app as well and it was just as simple to join the room, but those tend to have dropped video frames since they rely on the wifi or data network of the phone company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been a LifeSize customer for two years and it has helped to bring people together and meet in a way we have not been able to in the past. When we looked at video conferencing about 10 years ago, the cost and bandwidth requirements were more than we could justify. When I heard about LifeSize and was able to use the product, it blew me away at the quality and cost. We have several large remote facilities and it has been nothing short of amazing.
  • The product is very intuitive.
  • Probably one of the best speakerphones on the market.
  • Excellent audio and video quality even in small bandwidth areas.
  • I would like to see better interoperability with other systems.
Excellent quality. Easy to use. The cloud app is also very user friendly. A product I would recommend to just about anyone who is interested in video conference solutions on a wide scale.
Dan Turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have 26 remote offices and almost 3000 employees. Training and communication have always been a hot button response when we conduct our internal employee surveys. In the past we looked into video conferencing but it was very cost prohibitive. But with recent changes in several state laws that we conduct business in, there was a renewed sense of addressing our training needs. We went to the market and explored several solutions, ending up with LifeSize. We now conduct all new employee training using centralized trainers. We also use this platform for company-wide updates, one on one training, and a variety of other ways.
  • Easy to use
  • Fast
  • Economical
  • Cameras could have built in mic arrays
  • Registering the cameras should be easier and require no help from the remote side
Lifesize is well suited for any multi-location business needing to improve communication.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently have 9 video conferencing kits set up throughout our department all on Lifesize Cloud. We are a large county with satellite offices more than an hour away. We have implemented the video conferencing to eliminate travel time between locations and to stay connected as a group. Several systems are used for our twice daily Patrol briefings so our officers can stay more connected as a team and our Corrections team uses it for their long weekly and monthly meetings between distant locations. We also use the system in our training facility so officers don't need to travel long distances. We are in the process of putting a system in our new command vehicle (RV) and are also considering it for Video Arraignment between our jails and courts.
  • The biggest selling point for us was ease of use. The everyday user in our organization is not technical staff. We needed something that users could adopt quickly and easily with minimal training.
  • The systems are easy to set up. Aside from having to navigate our own network quirks, the systems are very easy to set up and get paired on the cloud.
  • Compared to other full systems, we think the price point is pretty manageable. At first Lifesize was making their Cloud system cost prohibitive but they seem to have reeled it in a bit.
  • Their customer support has always been excellent. They are willing to go the extra mile to make sure you have a positive experience with their product.
  • Most of the issues we have experienced have been because of our own network problems however we have had some random connectivity issues not related to our network. They are always resolved eventually.
  • Lifesize used to offer a non cloud based option for video conferencing that, for us, would have been a better option.
  • Even though their support is good, the assistance you get on initial setup is practically nil. They have a nice thick technical manual but we still floundered a bit getting the setting just right.
Lifesize is definitely well suited for organizations that have multiple offices and want to stay connected face to face. My guess is that private industry has an easier time getting set up with their network. In a small government environment it definitely has its hurdles. Definitely worth it if you can successfully jump them though.
Anthony Sopher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize across the whole organization. We also use it to conduct company-wide town hall meetings. It solves the issues of presence required meetings by providing a platform for us to communicate on. It also allows users to move the camera around in conference rooms to ensure they are not missing any content of meetings. It also addresses the issues of attendee caps that Google Talk presented to us. We have used it with technology solutions and support, interviews, and in place of in-person meetings.
  • Very easy to find a caller and schedule calls for external callers.
  • User management is very simple and integrates with SAML.
  • Call quality is great. With multiple pops located around the world.
  • Occasionally some stutters on the video quality on the end user side. Ideally, there would be a way to maximize bandwidth when a user is behind a home or slower connection.
  • Creating external meetings could be a bit easier for executive assistants. Ideally they could do this from a web platform.
  • Access to downlaoding the external client could be a bit more seamless and available from the main Lifesize site.
It is very suitable for 1 on 1 meetings. We also use it heavily for remote interviews as we have a multi-stage interview process. Using it for a company-wide town hall is very effective giving us a very clear view on each location and brings the firm together in one room. It allows great productivity for the teams connecting in remote locations.
June 23, 2017

LifeSize or Not

Score 7 out of 10
Vetted Review
Verified User
Incentivized
LifeSize makes it easy to connect for video conferencing, and makes it easy to present and manage the conference. The limit is that it is named users to use the system versus concurrent access to the service. Quality is really good if you have high-speed internet, if not it sacrifices the audio along with the video for slow connections. Overall it does what it's supposed to do. When others join your conference who do not have LifeSize it's better to use the web browser for them [rather] than the app install unless they call frequently.
  • It is easy to share your desktop with others.
  • Video is smooth if you have a fast internet connection.
  • Guest links available to have non LifeSize subscribers to join meeting
  • Named users in the account is not ideal.
  • There is no way at least that I know of to pass control of your own computer.
  • There is no screen mark up feature to essentially draw on top of a presentation for mark ups.
It is very nice to do face to face conversations. We have done interviews and it is a great way to see reactions and behaviors during the process for an initial conversation when they are from out of town. The other great use is to connect multiple plants together to have the face to face connection for departmental meetings.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[It's the] Perfect solution to improve communication across different locations and sites.
  • Lifesize provides very good quality of video and sound.
  • Equipment is very easy to install.
  • No major maintanance tasks needed.
  • More possibility for integration with the company address lists like Exchange, address books, etc.
Lifesize is a good option for companies with more than one site and users working from home.
March 21, 2017

Lifesize Review

Matthew McGrath | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The homes that our organization works with are recommended to use Lifesize. This program allows for the department to communicate with our homes in a more friendly and effective manner. Lifesize is suggested due to that it is very easy to install and use so there is little room for complications when trying to communicate with the homes.
  • Very easy to install and use.
  • Detailed picture resolution and vibrant colours.
  • Supports older video conferencing systems.
  • Connects to systems via IP address.
  • Support is a bit difficult to communicate with.
Lifesize is well suited for businesses and work usage when it comes to conferencing calls. It would be less appropriate to use this for personal use or casual use since there are other free video conferencing programs that are a bit lower quality. For something more professional and efficient would be Lifesize.
Lee Childers | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Lifesize was purchased initially for our residency program. We have 3 cameras at the main training center and 2 other locations with a single camera and TV kit. We are also trying to replace WebEx with the Lifesize platform for more of our endusers. However lots of challenge there. Really does not do a good job compared to WebEx unfortunately. The problems it addresses are great connectivity between Lifesize cameras and equipment. Captures the room and intensity well...but again Lifesize camera to Lifesize camera (not utilizing laptop cameras).
  • If you are looking to truly use the Lifesize infrastructure, Lifesize camera to Lifesize camera, works very well.
  • Easy setup if you have just one camera to plug in. Super quick setup.
  • Support is quick to answer the phone when called.
  • If you are looking for something to replace WebEx or other platforms, this is not the tool. It's not to the level of WebEx as far as features go.
  • Lifesize needs to better support the MAC hardware.
  • When operating with more than 1 Lifesize camera and getting all of those in-sync, it gets complicated quickly.
  • Provide onsite support for environments that involve multiple cameras and not just hand over a PDF to the end user that just spent 10's of thousands of dollars on the product.
If utilizing 1 Lifesize camera to another, great. Lifesize works great for just straight video conferencing. You start mixing end user devices and trying to do what applications like WebEx do, Lifesize isn't there yet. It needs to get better at being more of a general platform for video conferencing IF they intend for it to have the same capabilities as WebEx.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use LifeSize to help increase employee coordination both internally and externally. It does a good job at allowing internal employees to work better together, from the same office, to the same country, and even all over the world. It quickly became very popular to use and was adopted very quickly as we had a need for an easy system that would help boost our cooperation and user experience between offices. It's even very popular for the use of LifeSize Cloud's Audio Only Meetings, as they can handle up to 25 participants and are one of the most common types of meetings we need to have. It's helped saved numerous flights and hotel stays around the world as often, business meetings can easily take place over LifeSize. Not all have been replaced, but definitely a good number.
  • LifeSize is simple to use. Especially when using LifeSize Cloud. The ease of selecting meetings, conference rooms, or available users to call is really, really helpful.
  • LifeSize Cloud's Single Sign On was a bit of a pain to set up, but now that it's running, it's amazingly simple to use and my users are already used to it!
  • The presentation quality has been upgraded over previous versions and is now better able to show spreadsheets and other documentation that is often looked at.
  • LifeSize updates their endpoints and user clients fairly often, meaning you're getting good security updates and software updates automatically, like you need to.
  • My biggest gripe was that when we first invested in LifeSize (and later Cloud), it didn't feel like a finished product. Large changes happen fairly often for a fully deployed product and that makes it difficult to get out in front of sometimes.
  • The price is expensive. While they're around the same range as their competition, with how far along the platform was when we started, it didn't feel like we should have had to pay as much as we did.
  • We had to have numerous bad issues and experiences over and over again before getting a very high level of support. However once things started to get too bad, LifeSize did step up and address our problems with the fervor and dedication that we wanted and expected.
We've deployed at least one LifeSize Icon 600 in every branch office we have, as well as another 6 or so in the various conference rooms around our headquarters. They are massively popular among our employees and help not only our local meetings with presentations, but also help connect our employees around the world to better support the company, and our customers. LifeSize has its issues, all systems do. However, I've rated it as a 10 as it's nothing we haven't been able to overcome and have been supported by LifeSize's company very well. Though again, there have been times where that wasn't up to snuff either, what counts is how they rectify and work to fix not only the issue but their support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We've deployed at least one LifeSize Icon 600 in every branch office we have and in the various conference rooms around our main office. They are massively popular among our employees and help not only our local meetings with presentations, but also help connect our employees around the western US to better support the company, and our customers. Our conference rooms have now been fully utilized by using the presentation feature to screen share even when a video conference is not happening.
  • LifeSize is simple to use. Especially when using LifeSize Cloud. The ease of selecting meetings, conference rooms, or available users to call is really helpful.
  • The presentation quality has been upgraded over previous versions and is now better able to show spreadsheets and other documentation that is often looked at.
  • LifeSize updates their endpoints and user clients fairly often, meaning you're getting good security updates and software updates automatically, like you need to.
  • Price can be expensive for the hardware and Cloud subscription. They're competitive, but not cheap.
  • They try to push the use of their client instead of investing in tighter integration with an existing client like Skype for Business.
  • Given the simplicity of their product to use and implement, the reseller channel often does not add much value, but they do add plenty of cost on renewals, etc.
We currently use LifeSize to help increase employee and customer coordination. It does a good job at allowing internal employees to work better together, from the same office, to the same country, and even all over the world. It quickly became very popular to use and was adopted very quickly as we had a need for an easy system that would help boost our cooperation and user experience between offices. It's a great product for the conference room.
Craig Nash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a consultant and solutions architect, it is my job to provide the best solutions possible to my client, then conduct the installation and be responsible for support. Lifesize makes my life easier, by making my clients' lives easier. It is such a simple, powerful, and cost effective solution, that the product practically sells itself. In fact, instead of going for the lowest cost option provided, like is common when presenting a lot of products, my clients tend to ask "how else can we use this" and the sky is really the limit. I also have it easy when it comes to support, as no infrastructure exists for me to provide support on, and I mostly just have to deal with training, which is minimal in its own right. As for as my clients, beyond the cost and ease of use benefits, my clients are able to become much more productive by having communication and conferencing abilities anywhere and everywhere, which means impromptu face-to-face meetings with other employees become very normal, regardless of where they are geographically.
  • Scales easily and cheaply with company growth
  • Provides high-quality full-HD video
  • Deploys very easily
  • Very easy to operate and support
  • Lifesize would be even better if machines could connect by a name rather than IP
  • Really, the only problem is that it works too well
  • I wouldn't mind seeing AWS integration
Lifesize is well suited for pretty much any scenario, except when audio quality is of utmost importance.
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