Upserve, from Lightspeed

Upserve, from Lightspeed

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Score 6.0 out of 100
Upserve, from Lightspeed


Recent Reviews

Upserve for the win

10 out of 10
November 22, 2019
We use Upserve to track sales + as our POS for the restaurant. It has helped us track goals as well as being a completely integrated POS …
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The modern world POS solution

10 out of 10
October 05, 2019
I just switched over 9 Venues from ALOHA 6.7 and 12.3 and am very happy. Multiple locations in a dashboard has been great. The only issues …
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Upserve POS Review

9 out of 10
October 05, 2019
We use Breadcrumb as a POS in our bar and other establishments within the hospitality group. It helps us organize as one or multiple …
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Video Reviews

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per month ($60 per terminal)



per month ($50 per terminal)

Pro Plus


per month ($40 per terminal)

Entry-level set up fee?

  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Upserve, from Lightspeed?

Upserve POS is a restaurant point-of-sale solution, from Lightspeed (acquired December, 2020). The vendor describes it as easy to implement, with personalized onboarding, a dedicated success manager, and professional on-site installation, with 24/7/365 U.S. based in-house support team. Features include a training mode, check split, item hold, and more.

The product includes features for online ordering, table management, restaurant management, inventory, and customer management. Upserve POS also integrates with dozens of companies like GrubHub, Rezi, and Tock.

Upserve, from Lightspeed Features

  • Supported: Online Ordering
  • Supported: Split Items and Checks
  • Supported: Transfer Check to Another Server
  • Supported: Void / Comp
  • Supported: Training Mode
  • Supported: EMV
  • Supported: Inventory
  • Supported: Employee Scheduling
  • Supported: Tableside Payments

Upserve, from Lightspeed Screenshots

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Upserve, from Lightspeed Video

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Upserve, from Lightspeed Competitors

Upserve, from Lightspeed Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Upserve POS, formerly Breadcrumb and now from Lightspeed since the December 2020 acquisition, is a point-of-sale software solution with features such as complete restaurant & bar management.

NCR Aloha Cloud, TouchBistro, and Toast Point of Sale are common alternatives for Upserve, from Lightspeed.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Upserve, from Lightspeed are from Small Businesses (1-50 employees) and the Food & Beverages industry.


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Reviews and Ratings




(1-23 of 23)
Companies can't remove reviews or game the system. Here's why
Jamie Cunningham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Training: Upserve's intuitiveness has decreased the amount of training dollars we've had to spend during the onboarding process. Our new staff members very quickly learn the system so they can focus more attention of providing excellent hospitality.
  • Extras: We save tons of money because of Upserves robust features. Features like online ordering and loyalty are included in our SaaS and eliminate our need to use third party vendors.
  • SaaS: Upserve's fees are highly competitive. We actually saved thousands of dollars a year by switching to Upserve. To top it off, Upserve is a much better system than we were using before.
January 24, 2019

Upsurge y'all

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Seems to be working
  • Don't know about the whole inventory system
  • [I] want the Breadcrumb app to be better and have more info about the day
John Bonica | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Bestsellers and slower items rise to the top in reporting features, making analysis quicker.
  • Dramatically reduced server error
  • Posed a challenge to continue face-to-face contact between servers and cooks; the POS tends to end conversations about special orders, special customer requests or restrictions, and generally conveys the nuances that contribute to excellent service. So we have to make a conscious effort to continue talking to each other.
Leandro Utrera de Paula | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Increased my monthly cost for the POS, but now we have an excellent system with 24/7 hour support.
  • The comps and voids control isn't the best in Breadcrumb, but according to their team, this will be solved soon.
  • Any manager can clock in as another manager, this is not good when you need to find who is not doing their job well.