Name: LightYear by DealerBuilt
Rating: 8 (1 reviews)
Author: DealerBuilt

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Content Management

Integrated Workplace Management (IWMS)

PDF Editors

Privacy Policy Generators

Enterprise

Accounting

Accounts Payable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Complex Event Processing

Composable Infrastructure

Data Collaboration

Deception Technology

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

LAN Switches

Network Performance Monitoring

Remote Desktop

Robotic Process Automation (RPA)

SaaS Backup

Service Desk Outsourcing

Software Asset Management

Storage Management

Telecom Expense Management (TEM)

User Virtualization

Vector Databases

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Digital Content Creation

Email Deliverability

Email Marketing

Employee Advocacy

Headless CMS

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Government Contracting

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security

Awards Management

Card Management

Dealer Management

Healthcare Learning Management

Investment Portfolio Management

Medical Scheduling

Retail Analytics

Text Analysis

Vertical-Specific

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LightYear by DealerBuilt

LightYear is a modern, highly-customizable ceDMS (customer experience DMS) platform that precisely conforms to each dealer’s unique business processes and reporting needs. As the industry’s only ceDMS platform, LightYear incorporates built-in customer experience tools† that enable dealers to create sales and service experiences that exceed the expectations of today’s tech-enabled consumers. LightYear’s open integration platform empowers clients to build their preferred dealer tech stack, enabling the secure exchange of data with other dealer tech providers, as well as OEMs.

Maximize revenue potential in fixed ops by exceeding the expectations of today’s tech-enabled consumers with the industry’s only ceDMS platform that comes with a wide range of built-in customer experience tools. Increase upsells with one-click access to comprehensive details regarding vehicle history, recommended maintenance, and previously declined service recommendations. Build customer trust and drive increased customer-pay labor with video and photo-enabled MPIs and electronic approvals. Boost absorption rates with reporting and email/text campaign tools that enable service campaigns and BDC outreach calls.

Drive efficiency and profitability by accelerating RO creation with an intuitive, mobile-enabled write-up screen that includes a one-stop view of service history and real-time parts availability. Keep technicians efficient at bay with electronic parts requisitions. Minimize technician downtime with intelligent dispatching that automatically prioritizes ROs and then assigns technicians to the appropriate next job. Automate receipting, cycle counts, and physical inventory and labeling with our integrated scan-based parts inventory management tool. Get real-time access to critical metrics needed to ensure accountability, monitor performance, manage parts inventory, and understand profitability.

Assess a dealership’s current financial position, identify problem areas, and understand how performance is trending with dashboard views and customizable, real-time reports. Quickly review and compare multiple companies’ performance side by side. Easily modify account mapping and financial statements to keep pace with evolving OEM requirements.

Forward-looking dealers rely on DealerBuilt’s
enterprise-class ceDMS platform (customer experience DMS), LightYear, to realize their unique vision for their
dealership.LightYear is a modern, highly-customizable ceDMS platform that precisely conforms to each
dealer’s unique business processes and reporting needs. LightYear includes comprehensive
modules for Accounting, Sales and F&amp;I, Parts &amp; Service, and Payroll,
plus uniquely incorporates built-in customer experience tools that enable
dealers to create sales and service experiences that exceed the expectations of
tech-enabled consumers. The platform’s API gives dealers the flexibility to integrate
LightYear with other preferred, best-in-class technologies.

DealerBuilt

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

LightYear by DealerBuilt

Overview

What is LightYear by DealerBuilt?