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Lingo

Lingo

Overview

What is Lingo?

Lingo is a telephony and VoIP software solution from Lingo.

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Recent Reviews

TrustRadius Insights

The online brand management tool has been highly praised for its ability to provide a single source of truth for brand standards. Users …
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Pricing

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Small Team

$15

On Premise
per month

Standard

$30

On Premise
per month

Plus

$40

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Lingo?

Lingo Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(1)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The online brand management tool has been highly praised for its ability to provide a single source of truth for brand standards. Users have found it invaluable in organizing and easily accessing digital assets such as sales material, photography, and documentation. Design teams have benefited from the tool by staying organized and efficient through the sharing of illustrations and content with the entire team. Customers have also appreciated how easy it is to access logos, photos, and brand colors for their marketing needs. Additionally, the tool has proven to be incredibly useful in creating a hub for sharing and downloading assets for community mobilization campaigns, including logos, videos, print collateral, and fonts. The ability to password protect the toolkit for restricted access has been particularly appreciated by users who require heightened security measures. The tool's ability to enable easy updates and content navigation has been lauded by clients and partners alike. The self-service feature for the creative team has also streamlined processes, saving valuable time and effort in pulling assets for different teams. Overall, users have praised this product for solving the problem of finding assets easily and maintaining organization, making it an essential tool in any brand management toolkit. It offers a secure way to share branding materials while creating niche media kits for specific audiences. For those working with the press, the tool eliminates the need to send bulky files through email by providing media kits that are easily accessible. Furthermore, users appreciate having a central repository for staff headshot photos and contact information, streamlining communication processes within organizations. This product also stands out for its simplicity; offering an affordable solution without a distracting interface. Through all these use cases, it becomes evident that this tool serves as a one-stop source of truth for all branded materials.

Another significant use case of this product is its ability to enhance productivity by eliminating time wasted in searching for assets. Users have found that having direct access to brand assets and important project instructions has significantly improved workflow efficiency. Remote teams especially appreciate how this tool ensures they have the latest information and files in one centralized place, eliminating the need for time-consuming back-and-forth communication. Additionally, the product operates as a powerful visual branding tool with a search feature that enables users to easily find related assets. The ability to manage EDI orders in a cost-effective and user-friendly manner has been particularly beneficial for wholesale businesses. This product has proven to be an asset for these businesses by streamlining their order management processes and improving overall efficiency.

In conclusion, this online brand management tool has received high praise from users who appreciate its ability to streamline brand management processes and provide a centralized location for all branded assets. From organizing and accessing digital materials to sharing and downloading assets for various campaigns, this tool has proven to be an essential asset for businesses across industries. One of the key benefits of this product is its ability to serve as a secure and efficient way to share branding materials with clients, partners, and the press. Users appreciate the password protection feature that allows them to restrict access to the toolkit, ensuring that only authorized individuals can view and download important assets. This feature has been particularly valuable in maintaining control over sensitive information and preventing unauthorized use of brand materials. Another significant use case is the creation of media kits for working with the press. Instead of sending bulky files through email, users can simply direct members of the press to the toolkit where they can easily access all relevant assets such as logos, images, videos, and more. This not only saves time but also ensures that journalists have all the necessary materials at their fingertips, facilitating effective media coverage. Furthermore, this product addresses the challenge of keeping branding materials up to date and easily accessible. With features that enable easy updates and content navigation, users can quickly make changes to branding assets and ensure that everyone has access to the latest versions. This is especially beneficial for remote teams who need immediate access to brand materials without delays or communication bottlenecks. Overall, users have found that this online brand management tool provides a range of valuable use cases. It not only simplifies the process of organizing and accessing digital assets but also enhances collaboration among team members, streamlines communication with clients and partners, and improves overall brand consistency. Whether it's maintaining brand standards internally or sharing assets externally, this product serves as a reliable source of truth for all branded materials.

Intuitive and Easy-to-Use UI: Several users have praised Lingo for its intuitive and easy-to-use user interface. They have found it simple to navigate and share files both internally and externally. This user-friendly design has made it easier for them to adopt the platform without a steep learning curve.

Efficient Asset Library: Many reviewers have commended Lingo for being a fantastic asset library. They appreciate its ability to handle various file types efficiently, making it easy to find, use, and update assets. It is also highly regarded as a living design guide and digital asset management tool, seamlessly integrating documentation with asset delivery in the creative process.

Excellent Customer Support: The customer service and support provided by the Lingo team have received high praise from users. They value the team's helpfulness in addressing new feature requests, answering product-related questions, and providing assistance in setting up download presets. Users consider Lingo their go-to place for quick and easy access to photography, brand assets, and videos due to the excellent support they receive from the team.

  1. Limited customization options for branding: Some users have expressed frustration that full customization of the platform to match their brand is only available with the enterprise plan. They feel it is hypocritical to create brand guidelines but not allow the use of custom fonts.

  2. Lack of responsiveness from sales team: Several users have mentioned that upgrading to the enterprise tier or viewing pricing requires contacting the sales team, who are often unresponsive. This has caused frustration and delays in accessing important information.

  3. Inadequate organization for copy documents: A number of reviewers have wished for better organization capabilities within Lingo's copy documents feature. The current method of linking with the notes feature is seen as insufficient for long-term use, leading to difficulties in managing and finding specific pieces of content.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Caitlin McGlynn | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Lingo is utilized to help our sales team manage EDI orders for our big box retailers. We switched from SPS commerce that was much more expensive and not as user friendly. It helped handle EDI in a easier low cost fashion for our wholesale business which is in our industry is not growing significantly
  • User friendly, easy to see what needs to be done for each retail partner and completing all required documents
  • Its price is competitive compared to other options
  • Nice that they don't send a million update and confirmation emails like some platforms
  • Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this service
  • ERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently.
  • Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documents
Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you
Cloud PBX (1)
80%
8.0
User templates
80%
8.0
Call Management
N/A
N/A
VoIP system collaboration
N/A
N/A
Mobile apps
N/A
N/A
  • It helps us save money on EDI processing
  • It was user friendly so we could have our warehouse take over helping us process ASNs and take over steps on processing EDI orders for no additional cost- this has saved our admin time needed for these orders
  • We were able to add all our retailer partners with specific requirements without issue. It helps us stream the processing and save time/money on these orders where the margins are not always great and the rules complicated
We used SPS for a brief time because our warehouse had the capability to integrate with this program. It was very expensive and the interface for manually processing was not user friendly or easy to navigate. The integration was going to be an additional large cost. Lingo, while it does not have the integration capabilities, was the lower cost and easier to use option. We could get things done quickly for a lower cost and easily teach our third party warehouse to help in the process.
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