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LinkedIn Sales Navigator

LinkedIn Sales Navigator

Overview

What is LinkedIn Sales Navigator?

LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.

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Recent Reviews

TrustRadius Insights

LinkedIn Sales Navigator is a powerful tool that has been widely adopted by sales and business development teams across various …
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Best Lead Sourcing Tool

10 out of 10
August 31, 2022
We use Sales Nav to source leads it provides a broad variety of filters that let us narrow down our search results. It offers insights and …
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Expensive, But Awesome!

9 out of 10
April 28, 2022
I've been using LinkedIn Sales Navigator for the past 5 years now. It's a powerful database tool for customer relationship management, as …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Advanced search (174)
    8.4
    84%
  • Identification of new leads (172)
    8.3
    83%
  • List quality (168)
    8.3
    83%
  • Company information (172)
    8.0
    80%
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Pricing

View all pricing

Professional

$79.99

Cloud
per month

Team

$134.99

Cloud
per license

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Prospecting

Features related to generating leads and finding new contacts.

8.1
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

8
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

7.8
Avg 7.6
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Product Details

What is LinkedIn Sales Navigator?

LinkedIn Sales Navigator Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.

Reviewers rate Advanced search and Smart lists and recommendations highest, with a score of 8.4.

The most common users of LinkedIn Sales Navigator are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1384)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LinkedIn Sales Navigator is a powerful tool that has been widely adopted by sales and business development teams across various industries. Users have found the product to be invaluable for prospecting, lead generation, and understanding target markets. With Sales Navigator, sales professionals can hunt relevant profiles, find the right connections, and prospect new high-value target personas. This allows them to identify key decision-makers within organizations and make meaningful touchpoints with potential prospects through social interaction.

The product's advanced search filters and database capabilities enable users to run targeted searches based on specific criteria, helping them find the right prospects faster than using regular LinkedIn. Sales teams also use Sales Navigator to gain crucial insights into potential customers, understand strategic accounts, and support customers in existing accounts. Additionally, the tool provides timely updates and alerts regarding client activities, empowering sales teams to stay informed and take proactive actions in identifying and winning new business.

Moreover, LinkedIn Sales Navigator has proven effective in partner and sales prospecting processes. It helps users establish partnership arrangements, understand decision-makers, and gain insights into target industries. The advanced analytics provided by Sales Navigator allow users to leverage LinkedIn postings for better prospecting. By using the tool's features such as InMail messaging and lead lists functionality, users can connect with prospects directly, generate leads, and expand their touches for sales.

Sales Navigator is not only beneficial for sales teams but also for the marketing department. It provides a convenient way to quickly find the right contacts, gather information about companies and contacts, and confirm the accuracy of information. This enables marketers to create targeted campaigns, engage with potential customers, position themselves as thought leaders in their industry, and map out global accounts and business units.

Overall, LinkedIn Sales Navigator has been highly regarded by users for its ability to solve critical challenges in lead generation, prospecting smarter, gaining valuable insights into prospects' job history and responsibilities, improving outreach efforts through InMails, facilitating networking opportunities with like-minded professionals, and streamlining the entire sales process. It has become an essential tool for businesses looking to connect with the right people, generate quality leads, and drive sales success.

Users have made several recommendations regarding LinkedIn Sales Navigator. The three most common recommendations are:

  1. Utilize LinkedIn Sales Navigator for prospecting and lead generation. Users highly recommend using LinkedIn Sales Navigator for finding valid leads and reaching out to prospects. They emphasize its effectiveness in lead prospecting and sales enablement, making it a must-have tool for all levels of an organization. Some users even consider it the best way to do prospecting, especially for targeted ABM campaigns.

  2. Combine LinkedIn Sales Navigator with other tools and resources. Many users suggest using LinkedIn Sales Navigator in conjunction with other email prospecting tools and data scraping tools for a more comprehensive experience. They also recommend considering other products that integrate with LinkedIn Sales Navigator and doing thorough research before making a purchase. Additionally, users advise utilizing the free account on LinkedIn to its fullest before upgrading to LinkedIn Sales Navigator.

  3. Learn how to use LinkedIn Sales Navigator effectively. Users emphasize the importance of learning how to effectively navigate and utilize the features of LinkedIn Sales Navigator for success. They suggest watching online videos, conducting research, and seeking training or coaching from LinkedIn to maximize the potential of this platform. Some users also recommend checking out additional resources provided by LinkedIn such as the Social Selling Index.

Overall, users find LinkedIn Sales Navigator to be a valuable tool for lead prospecting, networking, and social selling. They recommend leveraging its capabilities alongside other tools, investing time in learning its functionalities, and exploring additional resources offered by LinkedIn for optimal results.

Attribute Ratings

Reviews

(1-25 of 94)
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Score 9 out of 10
Vetted Review
Verified User
I've been using LinkedIn Sales Navigator for the past 5 years now. It's a powerful database tool for customer relationship management, as well as hunting new prospective clients. In easier words, it puts order to chaotic TAM. The scope of use-cases ranges from researching to hunting, farming, sharing, searching as well as capturing important notes.
  • Search Functionality: LinkedIn Sales Navigator has one of the most powerful search functions. The filters are not unnecessary and some are very well thought of. You can drill down to finding a needle in a haystack of 20000 employee company when it comes to using LinkedIn Sales Navigator if done in the right manner.
  • Smart Links: Gone are the days of attached Decks. One can simply create their deck online using this feature on LinkedIn Sales Navigator, or even upload an existing ppt. A smart link is shareable as well as trackable for opens and clicks.
  • Fewer Clicks: With a single click, I can filter out decision-makers in any company. With a single click, I can import contacts from LinkedIn Sales Navigator to Salesforce. Lesser clicks are actually less stressful if you think.
  • Industry Filter: This is one of the things which definitely can and should be improved. Many companies exist on LinkedIn with an incorrect industry mapping. Moreover, I'd love a feature where industry grouping is possible. Online Retail is a primary Industry. And Fashion, Apparel, Utilities, Consumer Goods are sub0industries.
  • Sales Intelligence: ZoomInfo and G2 do this pretty well. Buying signals are provided in various forms and manners for the Sales team, which is something clearly missing in LinkedIn Sales Navigator, or added very recently and still in the nascent stages.
  • Employee Range Filter: Many a time, the results showcased using an employee range filter, differ from the results when checked on an individual basis in the company. This means if I put a filter of fewer than 50 employees companies, the results showcase a lot of companies having more than 50 employees as well.
Flexible Saved Searches: I love how we can save a very complex search created for future use so that we don't have to repeat it again and again. The cherry on the top is that you can even share this saved search with your other colleagues having the LinkedIn Sales Navigator license. Access to Decision Makers: With a single click, I can filter out decision-makers in any company. This is again a time saver in many ways. Alerts and Reminders: which can be set custom-based covering specific use cases. For example - if prospect A changes companies today, I can get an alert for it on my email (the only drawback being I need to manually save this prospect in a list first).
Angelica Cleofe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is extremely simple to search for and filter leads. I particularly like the ability to filter companies based on revenue, market, and technologies used (some software apps charge $500 or more for this). I haven't used the email feature yet, but it's convenient to have everything you need for lead generation in one place.
  • provides a great data list
  • easy to install
  • easy to search for leads and filter them
  • The database only includes people who have LinkedIn profiles.
It has aided us in connecting with companies and decision makers more quickly. The ability to search and research is extremely useful, and segmenting decision makers saves time when looking for a specific part of the organization, i.e. Finance, human resources, and so on.
Jordyn Leaver | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is currently being used by our sales team- account managers, SDR's and sales reps to help prospect and find new contacts.
  • Confirm and update contact information of prospects
  • find new prospect and email information
  • Increased use of Inmail and sync to salesforce as activities
  • Reporting
  • prospect list building
I think the platform is beneficial to sales reps prospecting into certain accounts and being able to reach out via linkedin- as most people are more likely to read an in mail vs. an email. I do think there are some improvements on what can sync back and forth between salesforce as well as list building and exporting contacts.
VIKAS TIWARI (L.I.O.N) | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sales Navigator is used in our Business Development department. It is very easy to use and one can customize the filters to narrow down the search. It has reduced the problems of lead clashing, wastage of time. We can even save our account search or lead search so that we can resume from where we had left last time.
  • Dedicated lead research.
  • Dedicated Account Research.
  • Provides news and latest information about the selected industry company and market trends.
  • One can save their research so that it is accessible anytime and is not lost.
  • It would be better if one can view the email address of prospects by default.
  • While searching the leads if the setting allows to send them connection request automatically, it would save a lot of time.
  • If the sales navigator had the option to export all the saved or filtered leads or accounts in an Excel sheet that would be really helpful.
Sales Navigator by far has been very helpful for research part be it territory research, latest market trends in industries, growth news about the company we are following; everything is available, one just have to know how to do the things and things are quite easy as well. We also get digest emails about the important information in case we missed to check on Navigator.
Kelly Wasden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is currently being used across all of our Go To Market teams within the company and has been for the past few years. It has been widely successful at helping our SDR team to identify additional stakeholders as well as connections within our own company for introductions and making the appointments easier to set. Within our growth team, it has been successful in helping understand what additional whitespace is out there within an organization and then using the messaging feature to start warming up the potential new lines of business. It's helped shed a lot of light as to how large or deep the company is for us.
  • Allows us to map senior level leaders
  • Save leads
  • Set up alerts and notifications
  • Identify users that have moved on to a new company
  • Little to no training
  • So many filters and overwhelming at first
  • Hard to really understand the power it holds
LinkedIn Sales Navigator is definitely expensive, but for us, it is a critical component to our sales first driven organization. Depending on the size of your organization, the cost benefit here is closing just one more sales per rep or additional sales through a warm contact on LI that is mutual, etc. Any company that has a GTM team will greatly benefit from something like this. The main caveat being that the team is trained and knows HOW to use it. I have been at previous companies where people fought to have it only to never use it because they didn't know how to set up certain filters or use it properly.
June 17, 2021

Great Outreach Tool

Score 7 out of 10
Vetted Review
Verified User
Incentivized
The sales department utilizes [LinkedIn] Sales Navigator as an additional tool for outreach. It's becoming tougher to reach people by phone and email what with all the spam calls and emails that go out so this just adds another touch that can help to get our name out there to our prospects.

[LinkedIn] Sales Navigator is also great for working with larger companies and targeting several people at an organization rather than focusing on one individual. Especially at larger enterprise-level companies, there can be multiple decision makers or people involved in the buying process so having a means to reach out to them directly can be really beneficial.

I think it's a great tool in addition to phone and email. Don't rely on [LinkedIn] Sales Navigator alone for prospect outreach.
  • Alternate means for prospect outreach
  • Identify key decision makers and buying influencers
  • Keep track of the latest goings-on at prospective companies
  • More intuitive and easy-to-navigate system
  • Lack of gmail integration (there used to be an integration and it was great!)
  • Better way of tuning my settings to focus on the things I need specifically.
If you're working for a sales organization that focuses on tech-forward or enterprise companies, I think [LinkedIn] Sales Navigator is a fantastic tool. Reason I say that is because a lot of people in those fields are going to be on LinkedIn and are also active on the network which makes it a great tool for outreach. It's great to provide personalized outreach, like perhaps seeing a news article related to a prospect and following up with some marketing content from your company or just something in relation to the article/news.

It's a great tool to help warm up your outreach. Even if a person doesn't get in touch directly via LinkedIn, they may have seen your posts and messages so when you call or email, they are already familiar with who you are and may be more open to evaluating your company's product.
Matthew Bernstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator has been deployed across the entire sales team at my company over the course of the last 3 months. In this time, salespersons have used the tool as a prospecting aide, helping to find the right contact and being able to suggest new contacts and/or companies to go after.
  • Suggests new companies similar to companies that you are already working with
  • Sends notification when there is news about a prospect
  • Shows how you are connected to a prospect if not directly connected
  • Salesforce integration
  • Suggestions on leads based on verticals of focus
  • Email daily digest of news related to prospects and potential new prospects to target
It is best suited when you are aware of the client that you are looking to target, yet are unaware of the correct person that you should be reaching out to. It is great in this scenario as it will not only provide the contact but how you are connected to said contact.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Each rep has access to use LinkedIn Sales Navigator as a prospecting tool or just general networking. It’s a great way to put together lists of companies, individual prospects, or both. Setting alerts for companies when they have been in the news with relevant information for the purposes of prospecting is also a great feature.
  • Lists - Very intuitive, simple, way to create and track prospects for campaign purposes
  • InMails - The ability to send direct messages to prospects via InMails can be a differentiator for some reps
  • News Feed - Stay up to date on organizations you are targeting to send relevant messages that resonate
  • Inbox needs work - too much confusion around your LinkedIn inbox and Sales Nav inbox
  • Sorting - need a better, faster way to sort by for prospect lists and account lists
  • Only voluntarily shared information. No cross checking or using API’s like a ZoomInfo
LinkedIn Sales Navigator is best suited for business development reps who are looking to quickly campaign accounts and prospects alike. If your job is outbound focused or you have a green territory, LinkedIn Sales Navigator is one of the best tools on the market. I think it can be less appropriate for inbound business development or sales reps, however, it is still very useful in that situation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think anyone who uses LinkedIn to look at employees or hierarchy at a company needs a LinkedIn Sales Navigator license. Our SDR and sales team use it here and I can't imagine going from using it and then not being able to. For SDR teams I think it's self exclamatory why one would need it. For sales, it depends. At this current company I'm at, sometimes I'm told I need to wait on "my manager" or this or that person's boss. Sometimes those people don't tell me who those people are. By being able to find that person through LinkedIn searching and other cool features helped me prospect better and go through a sale more effectively.
  • I love being able to look for a specific role when searching LinkedIn- it helps me know who is who's manager. It also helps when scheduling next level calls. Asking my prospect to invite John Smith is a lot better than asking them to invite their manager.
  • I really like the feature that allows you to see when someone has moved companies. This is super helpful in my current role where there is a lot of churn in this industry and happy clients move to another company and pitch our services. It's also helpful being told when one of my prospects happens to leave a company which could impact if the sale will happen or not.
  • I really love the ability to create a microsite and share [with] a prospect. They can view materials and I will know which material they have viewed and which they didn't. This is really helpful when needing to know if a sale will happen or not.
  • It's a lot to set up initially. I've used LI Navigator at a few jobs and the first two I didn't set up properly in the beginning. I tried doing too much too fast and I ended up just stopping. Moving forward I'd recommend starting slowly and just with a few prospects. Once the value is there you'll be more motivated to add more.
If you deal with large company sales or prospecting I'd say LI Sales Navigator is needed. I worked at a company where I dealt with the owner all the time and it was pretty cut and dry. LI Sales Navigator didn't really help much there. There was no guessing who was who. I'd say 80% of salespeople will need it, for that 20% I'd say ask yourself if most of your prospects are on LinkedIn and if so, do you work with companies with a big hierarchy that impacts the sale but might not always be on your calls. If the answer is yes then LI Sales Navigator is needed.
Abhideep Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently, the Sales Navigator is being used by the Business Development Team members along with a few consulting leaders, client partners (folks who have account mining targets), and almost all senior leaders. For the Business Development team, it is one of the key channels for lead generation in B2B services selling space.
  • Finding related connections.
  • Finding people who can introduce you to someone.
  • Building lead list for targeting at a later date.
  • Ability to download an Excel or csv file of the lead list, account lists, etc.
  • Reporting hierarchy of a person or his/her place in the org chart.
  • Just like "open for work" tag, there could be a tag of "open to talk to vendors for CRM software" etc.
If you are into B2B selling of services or products with high ticket size, LinkedIn Sales Navigator can be useful. It is also useful if you want to penetrate into some specific large accounts and reach out to as many folks in that particular account. Where it may not be useful is when you have a B2C business and cost of reaching out to people on LinkedIn surpasses the ROI generated out of each customer.
Srinivasan V Iyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we are using the LinkedIn Sales Navigator in the Lead Generation team alone. The focus is to get the contacts of Enterprise accounts and the respective stakeholders, who can make the purchase decisions, thus helping reach out and making effective reach out and bringing in actual leads.
  • No restrictions on profiles view.
  • Number of invites can be sent are higher.
  • Direct contact and connect with the decision making members.
  • A costly purchase that only huge enterprise can see benefits for that cost and will be hitting the small and medium companies big time
  • Complex and intricate UI, at times, feels cluttered
  • Integration with other software not that much feasible, except for a few limitations with Salesforce
We started using LinkedIn Sales Navigator as a professional tool that can help us reach out to a vast set of audiences, who can help us bring in new business and generate additional leads. Helping work out the details and schedules on a singular platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used as a prospecting tool by the Sales and the RevOPS team to find companies of particular criteria (demographic, firmographic) and prospects in that company that [meet] our Ideal Customer Profile.
  • Finding companies that fit your ICP.
  • Prospects that fit your ICP.
  • Insights.
  • Company Hierarchy
  • Organizational Structure of the company
Best suited to create a prospecting list of accounts and prospects to go after based on ICP. Less suited to find data driven insights about the company.
Rubavanan Selvamuthu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are into the ERP business. US, Canada and Middle East in our prime [area], so identifying the exact users by Product and Industry wise. Only the Inside Sales department using this service more than 4 years. I converted [a] couple of contacts into positive and 1 closed won. [We are] using this service to validating the market for our products.
  • ABM - we can save some of the accounts and track them from scratch.
  • Response rate is more than 60% when we connect through LinkedIn message.
  • LinkedIn Post Search - I use some key words to identify or find information, which is related to my business.
  • Separate dashboard for saved accounts - where I can show the recent activity and Org level changes to the C level.
  • Email ID for the leads.
  • Some more filter for LinkedIn Post search.
Hard Time - I'm in [the] SAP business, there is no product search for SAP in filter. I have to give manual search [for] different key words to drill down the accounts. Middle East records are very low, not to get the exact or current updates from this region. Some times when I try to identify the leads with Name search it's not showing the current person, when I get it in random google search.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used by my organizations sales and marketing department. The business problem it’s aiming to address is productivity. This platform allows me and my colleagues to maximize our time and and increase our workflow efficiency. With LinkedIn Sales Navigator, I can better target my outreach by finding the right people.
  • Ease of use
  • Comprehensive filters
  • CRM integrations
  • Not enough InMail credits
  • Lots of manual clicks
  • Price
It’s well suited for outbound sales reps. If your organization is targeting multiple accounts and industries, this is a great tool to help you narrow down your targets. However, I don’t think this tool is particularly useful if you are only focusing on inbound leads. Overall, it’s a great platform to use!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used by specific people within our sales group. It’s ideal for finding additional contacts within organizations and organizations to target. It’s better to find people than vertical markets because of its lack of SIC and NAICS codes, which would be very nice to have.
  • Identify people within an organization
  • Identify people with unique titles throughout the industry
  • Find social influencers in your target accounts
  • No SIC or NAICS company breakdowns
  • Users emails are personal and have little value to create business conversations
  • More and better filters
It may not be perfect but it’s better than the next tool. Plus you can integrate tools such as seamless.ai to find the data LinkedIn is missing
Matthew Gardner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used across marketing, sales, and customer success. Marketing and sales uses it to build lead lists while the success team uses it to explore our customer orgs to find other potential stakeholders, alternate contacts, etc.

It is a stronger use case for sales and marketing as potential leads have a LinkedIn account 95% of the time which states their company and role. It is so much quicker to search and sort potential leads using LinkedIn.
  • Lead generation
  • Search and filtering
  • Identifying decision makers
  • Exports
  • Role change notifications
  • Integration into other tools
Very good for the first search for leads but doesn't well integrate into other tools in order to find contact info or how to target those people. Acts more like a feeder to the LinkedIn ads product than a fully flushed out lead Gen platform. Wish it was more open and also wish there was a specific success focused version to keep up to date on our partners.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used to find new contacts within prospect companies or even current customers. It is also used to determine the job descriptions and interests for the employees within said companies. The business problems it addresses are: prospects gone dark, lack of contacts, and potential future opportunities.
  • Recommending contacts based on Title
  • Ease of LinkedIn Mail
  • Adding to lists
  • Focusing on contact's interests and job descriptions
  • Their implementation in other platforms like Outreach is clunky
When new contacts/prospects are needed, LinkedIn Sales Navigator is fantastic. When you need to save different leads/contacts into different lists it makes organization very simple. Sales Navigator cuts away most of the "fluff" from profiles, making it streamlined and easy to use efficiently.

If you are only looking people up by their name and not going much deeper than that, however, then it might not be necessary.
Santino Wong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We primarily use LinkedIn Sales Navigator for the Sales department at my company. Sales Navigator helps our team gain visibility in accounts we actively prospect into. Lead lists, alerts, segmenting lists, etc.
  • Lead lists
  • Segmentation, demographic/firmographic
  • Account news
  • Account alerts
  • Segmentation can use an overhaul.
  • Creating lists can be confusing
LinkedIn Sales Navigator is well suited for any organization where complex deals are being sold. Mainly Enterprise or Strategic.

SMB/SMN will still find it useful if they do business/market research on their prospective clients.
Jordan Bishopp | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our sales team uses [LinkedIn Sales] Navigator to gather information, qualify prospects, and connect with potential customers. In general it is a very useful tool with a lot of capabilities that wouldn't be unlocked with a standard LinkedIn membership. You can create hyper-specific searches based on a multitude of criteria to create prospecting lists, follow specific companies and individuals, and even set up alerts for job movements for your top accounts, helping you get in contact at just the right time. While you can search and narrow down results by a whole slew of criteria, I would say that the filtering logic has a couple of gaps. However, there's certainly no issue large enough to be a deal breaker- more like simple things such as [LinkedIn Sales] Navigator not grouping "London, UK" with "Greater London, UK". Maybe distinctions like this are useful to some organizations, but for me it adds a couple clicks. Overall though the product is well-built and the most accurate people & company database tool I've ever used, which of course will always be the case since the individuals are updating their own profiles in real-time rather than having to wait for 3rd party lists to be updated.
  • Prospecting lists
  • Job updates
  • Search
A must-have for anyone in new business no question. Anyone outbound prospecting or in a closing role would benefit from [LinkedIn Sales Navigator.]
Brandon Zoppel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales [Navigator] is the most helpful sales resource out there. Across my career and every company I have worked for, the entire Sales Department has access to the tool. We mostly use it for relationship building and sales prospecting. I am not sure how I would get through my day-to-day work without it.
  • Sales Prospecting
  • Relationship Building
  • Professional Development
  • The Inbox - Messaging is not great
  • Notification
Day-to-day sales have majorly changed [when] LinkedIn became widely accepted. At this point, I am not sure if companies could ever go back to the "old ways". While normal LinkedIn can potentially solve 30 - 50% of the tasks needed, Linkedin Sales [Navigator] gives you tools to get to the next level. ex. InMail, groups, saved search, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our sales and BDR teams use LinkedIn Sales Navigator to perform in-depth research about the companies and contacts we are targeting. The platform helps us confirm the accuracy of information we receive from other sales tools and gives us insight into the former positions that our contacts held. The ability to personalize and form meaningful connection immediately provides a tremendous boost to our attempts to reach out to prospects.
  • Prospect background
  • Territory research
  • Filtering by current customers
  • Searching for connections
  • Better at filtering specific job titles
  • Filtering company HQ
  • Different inbox from normal LinkedIn - makes it confusing
[LinkedIn] Sales Navigator is great if you are doing research on companies and want to ensure you're reaching out to the entire department. If you feel like you have up-to-date information from other sales databases, just searching for names on normal LinkedIn might suffice. Truly depends on the depths of filtering you're looking for.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is being used by both sales and customer success to better understand strategic accounts and better support our customers. We use this to prospect into new organizations and new departments within existing customer accounts. Gaining crucial insight into a potential customer helps win more business for the company.
  • Shows aggregate data of a company's growth, hiring plans, etc.
  • Allows for easy searching among hundreds of potential prospects.
  • Links with Salesforce.
  • Can be a bit messy when switching from one job to another.
  • Little busy with it's alerting system.
  • Could use some AI based on "was this alert helpful or not."
It's probably the largest and most up to date data base of people in the world. The fact that it's user updated means that you can learn quite a bit about a person's personality, not just their formal job titles, experience, etc. Anywhere that relies on a customer facing sales force would benefit from Sales Navigator.
Colby Stoker | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The AEs and BDRs who are working large and enterprise accounts use LinkedIn Sales Navigator to find new contacts for accounts as well as find contact information. It is also being used as another means of contacting prospects. We use InMail to send messages to potential prospects.
  • It is a great tool for finding new contacts at companies. More and more professionals are continually updating their work information on LinkedIn so a lot of it is fresh and accurate.
  • It is also a great platform to reach out to people on as well. It provides another source for contacting prospects.
  • In the SMB space, there are a lot of companies that are not listed [on] LinkedIn or they do not have any information and employees listed on them.
LinkedIn Sales Navigator is great for sales reps who are reaching out to larger companies. Sales reps who are focused in the SMB space might have a more difficult time getting value out of this.
Scott Mackinnon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sales Navigator is being used by our outside sales representatives to prospect new hires at private equity firms, personally, I find it incredible.
  • Helps to identify new hires
  • Allows me to zero in on individuals at prior firms that have used my software
  • Being able to send messages to prospects with no text limit
  • Provides a separate mailbox than my traditional LinkedIn
  • The user interface is a touch confusing
  • Better integration with some regular salesforce
  • Alerts, when a pending messaged, is received
Great for targeting new hires at firms.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My sales team utilizes LinkedIn Sales Navigator as a strategic prospecting tool allowing for the most accurate contact information at a prospecting business. We've been using this for over 3 years now and absolutely love the functionality and ease of use. It helps streamline our outbound efforts and we love how it integrates with our CRM, which has solved many of our previous problems.
  • Integrates seamlessly with our CRM saving time and resources
  • Provides the most current contact information for outbound prospecting efforts
  • Sales Navigator recommends similar prospects to contact at various businesses, which saves our sales team time and resources
  • Creating Account and Leads lists could be more sophisticated in terms of functionality offered
LinkedIn Sales Navigator is well suited for any sales team that is in search of a solution that integrates seamlessly with your CRM and is in need of a thorough prospecting tool. The ability to transfer updated prospect contact information into the CRM has saved both time and resources for our team.
We have hardly experienced any instances where Sales Navigator has not been an amazing tool for our organization!
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