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LinkedIn Sales Navigator

LinkedIn Sales Navigator

Overview

What is LinkedIn Sales Navigator?

LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.

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Recent Reviews

TrustRadius Insights

LinkedIn Sales Navigator is a powerful tool that has been widely adopted by sales and business development teams across various …
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Best Lead Sourcing Tool

10 out of 10
August 31, 2022
We use Sales Nav to source leads it provides a broad variety of filters that let us narrow down our search results. It offers insights and …
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Expensive, But Awesome!

9 out of 10
April 28, 2022
I've been using LinkedIn Sales Navigator for the past 5 years now. It's a powerful database tool for customer relationship management, as …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Advanced search (174)
    8.4
    84%
  • Identification of new leads (172)
    8.3
    83%
  • List quality (168)
    8.3
    83%
  • Company information (172)
    8.0
    80%
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Pricing

View all pricing

Professional

$79.99

Cloud
per month

Team

$134.99

Cloud
per license

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://business.linkedin.com/sales…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Prospecting

Features related to generating leads and finding new contacts.

8.1
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

8
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

7.8
Avg 7.5
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Product Details

LinkedIn Sales Navigator Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.

Reviewers rate Advanced search and Smart lists and recommendations highest, with a score of 8.4.

The most common users of LinkedIn Sales Navigator are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(1385)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LinkedIn Sales Navigator is a powerful tool that has been widely adopted by sales and business development teams across various industries. Users have found the product to be invaluable for prospecting, lead generation, and understanding target markets. With Sales Navigator, sales professionals can hunt relevant profiles, find the right connections, and prospect new high-value target personas. This allows them to identify key decision-makers within organizations and make meaningful touchpoints with potential prospects through social interaction.

The product's advanced search filters and database capabilities enable users to run targeted searches based on specific criteria, helping them find the right prospects faster than using regular LinkedIn. Sales teams also use Sales Navigator to gain crucial insights into potential customers, understand strategic accounts, and support customers in existing accounts. Additionally, the tool provides timely updates and alerts regarding client activities, empowering sales teams to stay informed and take proactive actions in identifying and winning new business.

Moreover, LinkedIn Sales Navigator has proven effective in partner and sales prospecting processes. It helps users establish partnership arrangements, understand decision-makers, and gain insights into target industries. The advanced analytics provided by Sales Navigator allow users to leverage LinkedIn postings for better prospecting. By using the tool's features such as InMail messaging and lead lists functionality, users can connect with prospects directly, generate leads, and expand their touches for sales.

Sales Navigator is not only beneficial for sales teams but also for the marketing department. It provides a convenient way to quickly find the right contacts, gather information about companies and contacts, and confirm the accuracy of information. This enables marketers to create targeted campaigns, engage with potential customers, position themselves as thought leaders in their industry, and map out global accounts and business units.

Overall, LinkedIn Sales Navigator has been highly regarded by users for its ability to solve critical challenges in lead generation, prospecting smarter, gaining valuable insights into prospects' job history and responsibilities, improving outreach efforts through InMails, facilitating networking opportunities with like-minded professionals, and streamlining the entire sales process. It has become an essential tool for businesses looking to connect with the right people, generate quality leads, and drive sales success.

Users have made several recommendations regarding LinkedIn Sales Navigator. The three most common recommendations are:

  1. Utilize LinkedIn Sales Navigator for prospecting and lead generation. Users highly recommend using LinkedIn Sales Navigator for finding valid leads and reaching out to prospects. They emphasize its effectiveness in lead prospecting and sales enablement, making it a must-have tool for all levels of an organization. Some users even consider it the best way to do prospecting, especially for targeted ABM campaigns.

  2. Combine LinkedIn Sales Navigator with other tools and resources. Many users suggest using LinkedIn Sales Navigator in conjunction with other email prospecting tools and data scraping tools for a more comprehensive experience. They also recommend considering other products that integrate with LinkedIn Sales Navigator and doing thorough research before making a purchase. Additionally, users advise utilizing the free account on LinkedIn to its fullest before upgrading to LinkedIn Sales Navigator.

  3. Learn how to use LinkedIn Sales Navigator effectively. Users emphasize the importance of learning how to effectively navigate and utilize the features of LinkedIn Sales Navigator for success. They suggest watching online videos, conducting research, and seeking training or coaching from LinkedIn to maximize the potential of this platform. Some users also recommend checking out additional resources provided by LinkedIn such as the Social Selling Index.

Overall, users find LinkedIn Sales Navigator to be a valuable tool for lead prospecting, networking, and social selling. They recommend leveraging its capabilities alongside other tools, investing time in learning its functionalities, and exploring additional resources offered by LinkedIn for optimal results.

Attribute Ratings

Reviews

(1-25 of 86)
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Score 9 out of 10
Vetted Review
Verified User
I've been using LinkedIn Sales Navigator for the past 5 years now. It's a powerful database tool for customer relationship management, as well as hunting new prospective clients. In easier words, it puts order to chaotic TAM. The scope of use-cases ranges from researching to hunting, farming, sharing, searching as well as capturing important notes.
  • Search Functionality: LinkedIn Sales Navigator has one of the most powerful search functions. The filters are not unnecessary and some are very well thought of. You can drill down to finding a needle in a haystack of 20000 employee company when it comes to using LinkedIn Sales Navigator if done in the right manner.
  • Smart Links: Gone are the days of attached Decks. One can simply create their deck online using this feature on LinkedIn Sales Navigator, or even upload an existing ppt. A smart link is shareable as well as trackable for opens and clicks.
  • Fewer Clicks: With a single click, I can filter out decision-makers in any company. With a single click, I can import contacts from LinkedIn Sales Navigator to Salesforce. Lesser clicks are actually less stressful if you think.
  • Industry Filter: This is one of the things which definitely can and should be improved. Many companies exist on LinkedIn with an incorrect industry mapping. Moreover, I'd love a feature where industry grouping is possible. Online Retail is a primary Industry. And Fashion, Apparel, Utilities, Consumer Goods are sub0industries.
  • Sales Intelligence: ZoomInfo and G2 do this pretty well. Buying signals are provided in various forms and manners for the Sales team, which is something clearly missing in LinkedIn Sales Navigator, or added very recently and still in the nascent stages.
  • Employee Range Filter: Many a time, the results showcased using an employee range filter, differ from the results when checked on an individual basis in the company. This means if I put a filter of fewer than 50 employees companies, the results showcase a lot of companies having more than 50 employees as well.
Flexible Saved Searches: I love how we can save a very complex search created for future use so that we don't have to repeat it again and again. The cherry on the top is that you can even share this saved search with your other colleagues having the LinkedIn Sales Navigator license. Access to Decision Makers: With a single click, I can filter out decision-makers in any company. This is again a time saver in many ways. Alerts and Reminders: which can be set custom-based covering specific use cases. For example - if prospect A changes companies today, I can get an alert for it on my email (the only drawback being I need to manually save this prospect in a list first).
Swetha Ravikumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Linkedin Sales Navigator is very helpful for business development and sales generation. LinkedIn Sales Navigator is primarily used for prospecting and prospect analysis such as finding the relevant contact and decision-makers of the organisation. With the help of advanced filters, we can filter out the lead company (account) and lead contact. Used to send emails to the prospect. Sales Navigator helps to identify the company details like location, employees and industries, etc
  • Prospecting
  • Account buliding and finding decision makers of the organisation
  • B2B networking platform
  • Lead generation
  • Recommend lead contact related to the specific industry we are in
  • Advanced search for industry section needs improvement
  • It would be great if provided a activity dashboard
For sales generation and business development, LinkedIn Sales Navigator is a very useful tool. We can do prospecting and lead generation easily which saves a lot of time.
Score 9 out of 10
Vetted Review
Verified User
Leverage SalesNav for prospecting. I love the ability to send messages if you aren't connected to the contact directly and the filter criteria searching for specific job functions or even geography can allow us to be more targeted in our outreach. LinkedIn Sales Navigatorhas great ability to build out lead lists or even prospects for a specific account, and alert you on any activity that may beneficial to use in your messages.
  • searching by job function
  • sending messages to people you aren't directly connected to
  • list building- accounts/ prospects
  • news/ company updates
  • direct integration w/ CRM
  • ability to send video messages to prospects
  • better filter/ search criteria for job postings
it is great for prospecting- being able to filter out prospects and be more targeted in your outreach. Great insights into job growth, career postings, recent employee transitioning roles. I leverage linkedin for direct messaging, and it's great to be able to send messages even if it isn't a direct connection. LinkedIn allows a more personal touch, and helps with the omni channel approach in prospecting.

Christopher Fazio | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use this product daily to increase my lead count and find that is absolutely the best tool that I have to increase my list of leads. I currently have over 6500 connections and growing all of which I engage with on a continual basis
  • Networking
  • Ability to hone in on qualified leads
  • able to find decision makers
  • allow more leads for a salesman before reaching limit
  • increase inmail counts every month
The most used tool in my arsenal to build leads. I love this product and have been an advocate to my associates
Kelly Wasden | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is currently being used across all of our Go To Market teams within the company and has been for the past few years. It has been widely successful at helping our SDR team to identify additional stakeholders as well as connections within our own company for introductions and making the appointments easier to set. Within our growth team, it has been successful in helping understand what additional whitespace is out there within an organization and then using the messaging feature to start warming up the potential new lines of business. It's helped shed a lot of light as to how large or deep the company is for us.
  • Allows us to map senior level leaders
  • Save leads
  • Set up alerts and notifications
  • Identify users that have moved on to a new company
  • Little to no training
  • So many filters and overwhelming at first
  • Hard to really understand the power it holds
LinkedIn Sales Navigator is definitely expensive, but for us, it is a critical component to our sales first driven organization. Depending on the size of your organization, the cost benefit here is closing just one more sales per rep or additional sales through a warm contact on LI that is mutual, etc. Any company that has a GTM team will greatly benefit from something like this. The main caveat being that the team is trained and knows HOW to use it. I have been at previous companies where people fought to have it only to never use it because they didn't know how to set up certain filters or use it properly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used across our Sales and CS teams (including SDRs and BDRs). It helps the team prospect customers and reach out to the right people in the company who would ultimately either be influencers or the decision makers. It provides them an easy way to target such audience.
  • Finding decision makers
  • Making easy connections
  • Good outreach and response
  • Syncing with Salesforce
  • Ability to integrate via API
  • Is definitely very pricey
It is definitely a must have for the Sales team as they seek out new business and making the right connections. It helps them categorize and store them as leads and using the InMail functionality makes it easier for communication and getting back responses.
You can filter by industry, vertical and market.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Each rep has access to use LinkedIn Sales Navigator as a prospecting tool or just general networking. It’s a great way to put together lists of companies, individual prospects, or both. Setting alerts for companies when they have been in the news with relevant information for the purposes of prospecting is also a great feature.
  • Lists - Very intuitive, simple, way to create and track prospects for campaign purposes
  • InMails - The ability to send direct messages to prospects via InMails can be a differentiator for some reps
  • News Feed - Stay up to date on organizations you are targeting to send relevant messages that resonate
  • Inbox needs work - too much confusion around your LinkedIn inbox and Sales Nav inbox
  • Sorting - need a better, faster way to sort by for prospect lists and account lists
  • Only voluntarily shared information. No cross checking or using API’s like a ZoomInfo
LinkedIn Sales Navigator is best suited for business development reps who are looking to quickly campaign accounts and prospects alike. If your job is outbound focused or you have a green territory, LinkedIn Sales Navigator is one of the best tools on the market. I think it can be less appropriate for inbound business development or sales reps, however, it is still very useful in that situation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think anyone who uses LinkedIn to look at employees or hierarchy at a company needs a LinkedIn Sales Navigator license. Our SDR and sales team use it here and I can't imagine going from using it and then not being able to. For SDR teams I think it's self exclamatory why one would need it. For sales, it depends. At this current company I'm at, sometimes I'm told I need to wait on "my manager" or this or that person's boss. Sometimes those people don't tell me who those people are. By being able to find that person through LinkedIn searching and other cool features helped me prospect better and go through a sale more effectively.
  • I love being able to look for a specific role when searching LinkedIn- it helps me know who is who's manager. It also helps when scheduling next level calls. Asking my prospect to invite John Smith is a lot better than asking them to invite their manager.
  • I really like the feature that allows you to see when someone has moved companies. This is super helpful in my current role where there is a lot of churn in this industry and happy clients move to another company and pitch our services. It's also helpful being told when one of my prospects happens to leave a company which could impact if the sale will happen or not.
  • I really love the ability to create a microsite and share [with] a prospect. They can view materials and I will know which material they have viewed and which they didn't. This is really helpful when needing to know if a sale will happen or not.
  • It's a lot to set up initially. I've used LI Navigator at a few jobs and the first two I didn't set up properly in the beginning. I tried doing too much too fast and I ended up just stopping. Moving forward I'd recommend starting slowly and just with a few prospects. Once the value is there you'll be more motivated to add more.
If you deal with large company sales or prospecting I'd say LI Sales Navigator is needed. I worked at a company where I dealt with the owner all the time and it was pretty cut and dry. LI Sales Navigator didn't really help much there. There was no guessing who was who. I'd say 80% of salespeople will need it, for that 20% I'd say ask yourself if most of your prospects are on LinkedIn and if so, do you work with companies with a big hierarchy that impacts the sale but might not always be on your calls. If the answer is yes then LI Sales Navigator is needed.
Abhideep Jain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently, the Sales Navigator is being used by the Business Development Team members along with a few consulting leaders, client partners (folks who have account mining targets), and almost all senior leaders. For the Business Development team, it is one of the key channels for lead generation in B2B services selling space.
  • Finding related connections.
  • Finding people who can introduce you to someone.
  • Building lead list for targeting at a later date.
  • Ability to download an Excel or csv file of the lead list, account lists, etc.
  • Reporting hierarchy of a person or his/her place in the org chart.
  • Just like "open for work" tag, there could be a tag of "open to talk to vendors for CRM software" etc.
If you are into B2B selling of services or products with high ticket size, LinkedIn Sales Navigator can be useful. It is also useful if you want to penetrate into some specific large accounts and reach out to as many folks in that particular account. Where it may not be useful is when you have a B2C business and cost of reaching out to people on LinkedIn surpasses the ROI generated out of each customer.
Srinivasan V Iyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we are using the LinkedIn Sales Navigator in the Lead Generation team alone. The focus is to get the contacts of Enterprise accounts and the respective stakeholders, who can make the purchase decisions, thus helping reach out and making effective reach out and bringing in actual leads.
  • No restrictions on profiles view.
  • Number of invites can be sent are higher.
  • Direct contact and connect with the decision making members.
  • A costly purchase that only huge enterprise can see benefits for that cost and will be hitting the small and medium companies big time
  • Complex and intricate UI, at times, feels cluttered
  • Integration with other software not that much feasible, except for a few limitations with Salesforce
We started using LinkedIn Sales Navigator as a professional tool that can help us reach out to a vast set of audiences, who can help us bring in new business and generate additional leads. Helping work out the details and schedules on a singular platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator makes it much simpler for the sales and marketing people at HighRadius to identify the right prospect and chart out the possible reporting hierarchy within an organization. It is been used exhaustively by the marketing folks to find out the right buyer for our product.

Sales Navigator also sends regular updates on saved leads and accounts for us to stay updated on all recent news/builds. The keyword search option makes it pretty to find out the buyers across all levels and geography. real quick.
  • Advanced Keyword Search Option
  • Recommendation on similar leads
  • Accounts list and lead list
  • Smart Links
  • Lot of valuable information. But not intuitive enough for self navigation.
  • Limitations on number of LinkedIn in-mail that could be send.
  • Closed Profile. Limited credit of 25.
  1. LinkedIn Sales Navigator is a great tool for building leads and accounts prospecting lists.
  2. With its advanced keyword search filters, it is quite easy to find out your buyer across targeted geography, levels, functions, experience, degree of connections.
  3. Smart links feature enables to send personalized content to individuals and track if they have read the content pieces or not.
  4. You will also stay up to date on recent news across your saved leads and accounts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used as a prospecting tool by the Sales and the RevOPS team to find companies of particular criteria (demographic, firmographic) and prospects in that company that [meet] our Ideal Customer Profile.
  • Finding companies that fit your ICP.
  • Prospects that fit your ICP.
  • Insights.
  • Company Hierarchy
  • Organizational Structure of the company
Best suited to create a prospecting list of accounts and prospects to go after based on ICP. Less suited to find data driven insights about the company.
Rubavanan Selvamuthu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are into the ERP business. US, Canada and Middle East in our prime [area], so identifying the exact users by Product and Industry wise. Only the Inside Sales department using this service more than 4 years. I converted [a] couple of contacts into positive and 1 closed won. [We are] using this service to validating the market for our products.
  • ABM - we can save some of the accounts and track them from scratch.
  • Response rate is more than 60% when we connect through LinkedIn message.
  • LinkedIn Post Search - I use some key words to identify or find information, which is related to my business.
  • Separate dashboard for saved accounts - where I can show the recent activity and Org level changes to the C level.
  • Email ID for the leads.
  • Some more filter for LinkedIn Post search.
Hard Time - I'm in [the] SAP business, there is no product search for SAP in filter. I have to give manual search [for] different key words to drill down the accounts. Middle East records are very low, not to get the exact or current updates from this region. Some times when I try to identify the leads with Name search it's not showing the current person, when I get it in random google search.
Terry Lesyk | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use LinkedIn Sales Navigator to search for prospects. It's a great tool to narrow down prospects especially when searching for ideal prospects that recently switched jobs or just started in their position within 90 days. The search filters allow for an in-depth search of many parameters. We can narrow it down by industry and when searching for individual prospects, their field. Performing sales duties today without LinkedIn Sales Navigator would be really difficult.
  • Search - LinkedIn Sales Navigator allows for specialized search utilizing a lot of filters
  • List creation- You can create a list of target prospects and companies and track them on LinkedIn
  • The ability to message prospects and start a conversation on LinkedIn allows us to convert more deals.
  • Pricing, Sales Navigator is expensive
  • support, not the best support for the price. Difficult to get a real person when encountering an issue.
  • Overall UI isn't the most intuitive
LinkedIn Sales Navigator is a must for prospecting. It is hard to effectively prospect without it. If you are just casually using LinkedIn to grow your business network then Sales Navigator is unnecessary and the regular version of LinkedIn will work fine. LinkedIn Sales Navigator is very helpful when searching for contacts who have left a client company. These are very good leads to follow up with.
Daniel Orr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Within the Sales org, we use Sales Navigator to research accounts and prospects that we would like to engage with. Often LinkedIn data is some of the most real-time and accurate data regarding where a contact is working and what their role is in the organization. The new features like intent data have also been really helpful in generating and calling into warmer leads.
  • Data accuracy
  • Lead generation
  • Research
  • Wish it integrated with Freshworks CRM
  • Search is detailed but could be more intuitive.
This is tables stakes in Sales and has become a required tool for my job. I would venture to guess that anyone doing B2B sales is missing key competitive intel if they are not using LinkedIn Sales Navigator. This is one of the best and most up-to-date databases of [critical] information needed to prospect into and research key account and contacts.
Matthew Gardner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used across marketing, sales, and customer success. Marketing and sales uses it to build lead lists while the success team uses it to explore our customer orgs to find other potential stakeholders, alternate contacts, etc.

It is a stronger use case for sales and marketing as potential leads have a LinkedIn account 95% of the time which states their company and role. It is so much quicker to search and sort potential leads using LinkedIn.
  • Lead generation
  • Search and filtering
  • Identifying decision makers
  • Exports
  • Role change notifications
  • Integration into other tools
Very good for the first search for leads but doesn't well integrate into other tools in order to find contact info or how to target those people. Acts more like a feeder to the LinkedIn ads product than a fully flushed out lead Gen platform. Wish it was more open and also wish there was a specific success focused version to keep up to date on our partners.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is used to find new contacts within prospect companies or even current customers. It is also used to determine the job descriptions and interests for the employees within said companies. The business problems it addresses are: prospects gone dark, lack of contacts, and potential future opportunities.
  • Recommending contacts based on Title
  • Ease of LinkedIn Mail
  • Adding to lists
  • Focusing on contact's interests and job descriptions
  • Their implementation in other platforms like Outreach is clunky
When new contacts/prospects are needed, LinkedIn Sales Navigator is fantastic. When you need to save different leads/contacts into different lists it makes organization very simple. Sales Navigator cuts away most of the "fluff" from profiles, making it streamlined and easy to use efficiently.

If you are only looking people up by their name and not going much deeper than that, however, then it might not be necessary.
Santino Wong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We primarily use LinkedIn Sales Navigator for the Sales department at my company. Sales Navigator helps our team gain visibility in accounts we actively prospect into. Lead lists, alerts, segmenting lists, etc.
  • Lead lists
  • Segmentation, demographic/firmographic
  • Account news
  • Account alerts
  • Segmentation can use an overhaul.
  • Creating lists can be confusing
LinkedIn Sales Navigator is well suited for any organization where complex deals are being sold. Mainly Enterprise or Strategic.

SMB/SMN will still find it useful if they do business/market research on their prospective clients.
Ben J. Varghese | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

LinkedIn Sales Navigator is arguably one of the most powerful selling tools available – but most teams are underutilizing it. In my organization, it is primarily used across the sales and marketing teams only with more focus on the sales teams.

LinkedIn has unlocked a world of possibilities for sales teams who try to reach B2B buyers who are closing the door on cold calls and emails. the business problem it addresses is lead sourcing, giving insights into a lead or a target company helping teams prepare for quality conversations.

  • Lead Sourcing
  • Company Insights
  • Insights into Hiring Surges
  • Amazing Database
  • A clean up of the data/leads to avoid inaccuracies
  • It would be more useful if there was a compulsory read button or icon that showed up on all chats and messages shared.
  • The credit limit could be bigger and maybe more generous as it is a pricey product in the first place
[LinedIn Sales Navigator] helps to grow your business channels by targeting potential prospects, building strong customer relationships, and nurturing leads. The helps you achieve sales process efficiency, thus, improve your bottom line.

It is an inappropriate tool if you are looking for quick responses and replies as it depends on each individual's online visiting pattern which is unpredictable.
Brandon Zoppel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales [Navigator] is the most helpful sales resource out there. Across my career and every company I have worked for, the entire Sales Department has access to the tool. We mostly use it for relationship building and sales prospecting. I am not sure how I would get through my day-to-day work without it.
  • Sales Prospecting
  • Relationship Building
  • Professional Development
  • The Inbox - Messaging is not great
  • Notification
Day-to-day sales have majorly changed [when] LinkedIn became widely accepted. At this point, I am not sure if companies could ever go back to the "old ways". While normal LinkedIn can potentially solve 30 - 50% of the tasks needed, Linkedin Sales [Navigator] gives you tools to get to the next level. ex. InMail, groups, saved search, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our sales and BDR teams use LinkedIn Sales Navigator to perform in-depth research about the companies and contacts we are targeting. The platform helps us confirm the accuracy of information we receive from other sales tools and gives us insight into the former positions that our contacts held. The ability to personalize and form meaningful connection immediately provides a tremendous boost to our attempts to reach out to prospects.
  • Prospect background
  • Territory research
  • Filtering by current customers
  • Searching for connections
  • Better at filtering specific job titles
  • Filtering company HQ
  • Different inbox from normal LinkedIn - makes it confusing
[LinkedIn] Sales Navigator is great if you are doing research on companies and want to ensure you're reaching out to the entire department. If you feel like you have up-to-date information from other sales databases, just searching for names on normal LinkedIn might suffice. Truly depends on the depths of filtering you're looking for.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sales Navigator is being used by the sales teams. We use it for several reasons, to find leads, to find contacts to these leads, to segment the market and more. To our organization, it solves the problem to find leads, as sales navigator has very detailed filter options so we can focus on the region/function/company our product is suitable for.
  • Filter options (segmentation).
  • Ease and speed of use.
  • Complete database of leads.
  • Integration between regular LinkedIn and Sales Navigator.
  • Downloading lists.
Sales Navigator serves our organisation well. We have several users and we are able to tap into the lists from colleagues as well. For an organisation that needs leads in a specific sector/type of companies/type of profiles, I can't imagine a more complete lead provider. Less appropriate for organisations that already have segmented their market and know the companies that are their potential clients.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LinkedIn Sales Navigator is being used by both sales and customer success to better understand strategic accounts and better support our customers. We use this to prospect into new organizations and new departments within existing customer accounts. Gaining crucial insight into a potential customer helps win more business for the company.
  • Shows aggregate data of a company's growth, hiring plans, etc.
  • Allows for easy searching among hundreds of potential prospects.
  • Links with Salesforce.
  • Can be a bit messy when switching from one job to another.
  • Little busy with it's alerting system.
  • Could use some AI based on "was this alert helpful or not."
It's probably the largest and most up to date data base of people in the world. The fact that it's user updated means that you can learn quite a bit about a person's personality, not just their formal job titles, experience, etc. Anywhere that relies on a customer facing sales force would benefit from Sales Navigator.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We were using Sales Navigator as a sales intelligence tool to support our sales efforts. It was only being used by the two people involved in selling. We were hoping that it would assist us in getting hyper-focused on lead selection and targeting.
  • Filtering LinkedIn connections.
  • Enabling communication through LinkedIn.
  • LinkedIn is still user generated information so it's not always accurate.
  • Their filters aren't always accurate (ex. the size of the department filter includes too broad a selection of job titles that they group together).
  • It's way too expensive.
I was hoping to find a solid use for Sales Navigator, specifically with their filters. Unfortunately, they didn't give me enough valid intel to make it worth it. If you're using it to further your reach on LinkedIn and be able to send InMail to groups of people, then it could be worth it, but I can't think of many other uses based on what I saw.
Shrina Jain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sales Navigator is being used by my company's Sales and Management department for hunting relevant profiles and also looking for the right kind of connection. Being a channel manager, I personally use it for hunting new potential companies who can be a part of the Freshworks partner ecosystem to present the tool across the nation.
  • It is very good to short list accounts based on industry.
  • You can also drill down the designation of the employee.
  • Easier to look for a particular region also.
  • You can save leads for future reference.
  • Two different chat windows for navigator and LinkedIn.
  • You can not bulk send the requests.
  • The way insights are shown.
Scenarios where Sales Navigator is best suited would be for a Sales team or Management team to look for the right kind of companies who are suitable for business. If you would like to use the chat window of navigator you can not look at the chats of LinkedIn; it is less appropriate for me because I have to keep 2 windows open.
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