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Litmus

Litmus

Overview

What is Litmus?

As a core component of an organization's marketing tech stack, Litmus allows users to create, personalize, test, review, and analyze every email sent.

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Recent Reviews

Litmus is great

10 out of 10
March 25, 2024
Incentivized
I use Litmus to send my emails round to my team for feedback. This is great as they can comment and see others comments. I then use Litmus …
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Litmus review.

6 out of 10
February 15, 2024
Incentivized
We use Litmus to ensure that our emails render properly across all mailbox providers, mobile and tablet devices, and desktop screens. With …
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Litmus is my hero

9 out of 10
February 05, 2024
Incentivized
Our team of developers uses Litmus to preview our email templates to determine how they will render in various email clients. It's also …
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Litmus in Marketing

9 out of 10
February 03, 2024
Incentivized
We primarily only use Litmus to test the deliverability of our marketing emails. They do a great job identifying what is wrong and what …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Mobile optimization (288)
    9.2
    92%
  • Email Previews (283)
    9.1
    91%
  • Spam Testing (211)
    8.1
    81%
  • URL Validation (209)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.litmus.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

5.2
Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

6.8
Avg 7.9

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

8.2
Avg 8.5
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Product Details

What is Litmus?

As a core component of an organization's marketing tech stack, Litmus allows users to create, personalize, test, review, and analyze every email sent. Too many companies are sending out broken emails without even knowing it, missing the deeper insights needed to really improve results, and struggling to personalize emails at scale.


Litmus aims to give users a better way to build, test, and trust every outgoing message. Litmus states that currently over 700,000 marketing professionals, including 80% of the Fortune 100, are users of their platform. And the company boasts a customer satisfaction rating of 98%.

Litmus Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting

Reporting & Analytics Features

  • Supported: Standard reports
  • Supported: Custom reports

Pre-Send Testing Features

  • Supported: URL Validation
  • Supported: Link Tracking
  • Supported: Spam Testing
  • Supported: Email Previews
  • Supported: Assign Reviewers
  • Supported: Email Version Control
  • Supported: Task Lists
  • Supported: Review Status Updates

Litmus Screenshots

Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.

Litmus Videos

Litmus Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

As a core component of an organization's marketing tech stack, Litmus allows users to create, personalize, test, review, and analyze every email sent.

Litmus starts at $99.

Email on Acid, Everest (Return Path + 250ok), and Movable Ink are common alternatives for Litmus.

Reviewers rate Mobile optimization highest, with a score of 9.2.

The most common users of Litmus are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(490)

Attribute Ratings

Reviews

(1-25 of 308)
Companies can't remove reviews or game the system. Here's why
March 27, 2024

Great testing tool!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Testing across platforms - you can see if your email is displaying properly across a number of devices and email clients, which can help you troubleshoot issues and ensure your emails always look good to every recipient.
  • The Litmus Personalize builder has a lot of cool features and allows you to add interactivity into otherwise static emails.
  • Communication in terms of responding to questions and helping resolve issues, especially with the Personalize tool.
  • The Litmus Personalize builder is easy to use when setting up experiences, but can be difficult to implement where it looks good across all devices. This can end up making a "quick integration" time consuming as you troubleshoot.
  • It would be great to see how subject lines display for all devices
  • A tool to see how emojis display across devices
March 25, 2024

Litmus is great

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Always works, very dependable.
  • Allows my global team to see emails no matter what the time of day
  • The previews are great to check emails before send
February 15, 2024

Litmus review.

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • View, edit, and assure HTML is rendering properly.
  • Test subject lines and preheader texts.
  • An abundance of online resources.
  • The online navigation is not as straightforward as I'd personally like. Even though I've used Litmus to test subject lines and preheader texts, I often times forget how to navigate to that part of the website. I.e., It's not straightforward.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Provides details in various components of the emails that cannot be easily checked (e.g. alt text, hidden preheated, rendering on edge-case devices)
  • Platform is easy to navigate
  • Continuous development e.g. addition of color-friendly view, Litmus Guardian, etc.
  • Previews sometimes don't show the whole email/ are blank since the snapshots were taken too early.
  • More Android devices in the preview section
  • Ability to automatically group emails within a folder based on send date
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Email Template Previews and QA
  • Email Template Building
  • Preview and QA testing is outdated for Android devices
  • Preview and QA testing is not available for the newer iOS devices
  • Preview and QA testing is not accurate for Microsoft desktop devices
  • It takes so long for Preview and QA testing to load. I would love the load speed to improve
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Previews across different email clients
  • Provides important delivery recommendations
  • Granular feedback suggestions
  • Builder tools to troubleshoot issues
  • The preview interface is clunky
  • No ability to see real time updates
  • Lacks all versions of email rendering clients/ios
February 05, 2024

Litmus is my hero

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Weekly newsletters with marketing trends
  • Dark mode preview
  • Rendering of emails between iOS and Android devices
  • I would like to see real time preview updates
  • More combinations of iOS versions with and without dark mode
  • Monthly newsletter
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Coding HTML emails. Coding has never been so easier, specially being able to see how the email will look in different email clients, being able to identify issues, and finding ways to work around them.
  • Email tracking for analytics. Being able to see the data in a simple and understanding way without being confused as to what is what.
  • Support. They have a great support team in case any issues or errors are encountered. Even asking them simple questions can lead to great answers that you wouldn't expect.
  • In the Analyze section. A button to create new tracking codes off the bat would be great, without having to go into the tracking code manager first.
February 05, 2024

My experience with Litmus

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Visualization of mails across different systems
  • Watch different versions of the mail
  • Modify the code and watch the changes immediately
  • Access the documentation
  • Add more details on the tasks of an email
  • It would be nice to have the option of sending an email from the preview section
February 03, 2024

Litmus in Marketing

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reviewing deliverability of your emails
  • Providing a detailed blog on what's happening in the email world
  • Organizing your spam test for you to easily reference in the future
  • I'm not sure what I can do with litmus outside of email testing
  • They have an email builder I believe. How does that support the ESP I'm currently using. Is it only HTML based?
  • What services does Litmus offer? What am I paying for outside of deliverability checks.
February 01, 2024

Litmus- Good

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Litmus excels in providing comprehensive email testing capabilities,
  • Previews across various email clients and devices, spam testing, and link validation.
  • its analytics feature offers valuable insights into email performance, such as open rates and click-through rates, enabling us to optimize our campaigns effectively.
  • At this point I don't have any feedback in this area.
  • I need to further work into it.
January 26, 2024

Litmus Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to understand and use. It's intuitive how to use the product.
  • Completes the renders quickly. Instant feedback helps a lot.
  • I like how we can save the images of the renders to show to team members.
  • I think it is a bit pricy for our use case. We don't need all the features, wish there was more flexible pricing. I cannot think of other cons. Mostly because we only use it for pasting in HTML and looking at renders.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Display emails on different ESP in a quick and organised way.
  • App integration for easy checking.
  • Clear tick box.
  • It would be great if there was an integration where we could make necessary changes in Litmus and update Klaviyo.
  • A better understanding of ways to optimize - things may be good as is, but what are ways that we can improve it for a better-sending reputation?
  • Sometimes the app in Chrome is clunky.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Email QA and verification at a reasonable price
  • Alerts and recommendations on email performance and deliverability
  • Basic email analytics
  • The Litmus support team is very knowledgeable and great to work with.
  • They are well established in the industry.
  • Email analytics - There is confusion about what's included in their reports. Specifically, what Litmus can report on and what data points we can trust.
  • Training - Offering a series of videos that explains the tool (benefits and limitations)
  • Email analytics - being able to review metrics by merge tag within the Litmus platform. At the moment, we have to download the report and manipulate it in Excel or Google Sheet.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows us to verify the display of emails across email clients.
  • Makes it simple to check an email across devices without owning those devices.
  • Allows our customers to check this themselves on their end, increasing our productivity.
  • Allow adjustment based on DPI.
October 13, 2023

Litmus Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Help us debug newletter problem in particular platform (e.g. gmail) Allows us to make minor changes in HTML version without the need to make another email sent
  • Maybe allow us to dynamically move div around like scratch Sometime get emails, sometime doesn't get emails would be nice to create sub-branch of email based on changes made in Litmus rather than SFMC
October 10, 2023

Litmus Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • preview of emails for different client devices
  • look at the tracking analytics section, some of the data do not populate or do not match with other details. the error/warning messages can be more detailed
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