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Lobbytrack

Lobbytrack

Overview

What is Lobbytrack?

Lobbytrack is visitor management software from Jolly Technologies. It includes a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution…

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Recent Reviews

TrustRadius Insights

Lobby Track is a versatile software that users have found simple and efficient for registering, badging, and tracking visitors. It has …
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Easy to use

10 out of 10
February 29, 2016
A firm I interned with over the summer used Lobby Track. I had to operate the system every so often. Everybody that came was a huge fan of …
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Very easy to use and very efficient

10 out of 10
February 25, 2016
I'm used to filling out paperwork upon arrival to companies when I'm a guest. The process of doing so is both cumbersome and inefficient. …
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Reviewer Pros & Cons

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Pricing

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Basic

$50

On Premise
per month per location

Professional

$100

On Premise
per month per location

Starter

Free

On Premise

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.lobbytrack.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $50 per month per location
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Product Details

What is Lobbytrack?

Lobbytrack is visitor management software from Jolly Technologies. It includes a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).

Lobbytrack Features

  • Supported: Preregister Visitors, Sign-In/Out
  • Supported: Create and Print ID Cards, Scan Barcodes and Driver's License
  • Supported: Check Watch Lists, Notify Host, Sign NDA, and Control Entry

Lobbytrack Competitors

Lobbytrack Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsFull Version Windows Vista or Newer
Mobile ApplicationWindows Surface Pro Tablet is sometimes recommended - A Full Version Windows Vista or Newer

Frequently Asked Questions

Lobbytrack is visitor management software from Jolly Technologies. It includes a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).

Lobbytrack starts at $50.

LobbyGuard and PassagePoint by STOPware are common alternatives for Lobbytrack.

The most common users of Lobbytrack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Lobby Track is a versatile software that users have found simple and efficient for registering, badging, and tracking visitors. It has been particularly useful for companies with multiple branches as it allows for centralized data management across the network. By utilizing tablets connected to the server running Lobby Track, businesses have effectively handled high volumes of clients or customers. The ability to store visitor information in one place has improved customer service and enabled targeted communication through email, SMS, and calls.

For small hospitals, Lobby Track offers a cost-effective and versatile check-in process. It includes self-signing capabilities and integrated notification emails upon arrival, making it the ideal solution. Many offices have chosen Lobby Track to modernize their visitor logs, creating a strong branding impression on visitors and reducing bottlenecks with pre-registration features. Users appreciate its ability to send relevant information such as guest Wi-Fi details. Lobby Track has been regarded as a cost-effective and valuable platform for visitor management.

Schools have successfully utilized Lobby Track for issuing visitor badges, tardy passes, and early checkout with the added benefit of sending email notifications to parents. Businesses seeking professional-looking visitor management, branding capabilities, easy data entry, and exportable logs have favored Lobby Track. The efficiency and simplicity of the visitor check-in process, including pre-registration and quick notifications to hosts, have been greatly appreciated by users. The user interface of Lobby Track has also received praise for its smoothness and ease of use, making it accessible for new users. With Lobby Track replacing laborious paper-based registration processes, the registration experience has become streamlined and more professional overall.

Reviews

(1-8 of 8)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think that Lobbytrack would be suited for most organizations that are trying to modernize their visitor management workflow. You would need someone with a technical background to make the most of the Lobbytrack feature-set, but you can get the core functionality of the system up and running fairly quickly. The product might be less desirable for an organization where compliance and security is a critical priority, as features like their SSO integration still needs to mature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Kiosk operation is very good. I wish we had an opportunity to provide more guidance/instructions for users new to the kiosk operations (it's easy but not intuitive... once we show the students, they're fine but I would like to get away from having to show them). Moving the license key from one computer to another involves generating a deactivation code. This is a challenge when the computer has crashed and we cannot generate the deactivation code. Doesn't happen very often but we don't budget for the replacement activation code and it's always a hassle.
Score 8 out of 10
Vetted Review
Verified User
If you want something simple, but professional, and allows you to customize what you want, this is a great app.

Can't really think of an industry where it's not appropriate...if you just want a last name and first name for visitor log ins, you can keep it that simple. If you need to have more information like company, reason for visit, who they're visiting, badge#, etc., you can set all that up according to your needs.
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