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SolarWinds Loggly

SolarWinds Loggly

Overview

What is SolarWinds Loggly?

Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

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Recent Reviews

TrustRadius Insights

Loggly has proven to be an invaluable tool for a wide range of use cases, allowing users to effectively troubleshoot and prevent issues. …
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Loggly rocks

8 out of 10
December 15, 2020
Incentivized
Loggly is a neat a straight forward product. We use to centralize most of our application and security logs, including WAF data which we …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Standard

$79

Cloud
per month/billed annually

Pro

$159

Cloud
per month/billed annually

Enterprise

$279

Cloud
per month/billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.loggly.com/plans-and-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is SolarWinds Loggly?

Unified Log Analysis and Log Monitoring

With environments spanning on-premises, hybrid, and public cloud environments, IT operations and application teams are inundated with unrelated events, issues, and logs. Every outage or slowdown directly impacts the business, either in lost productivity or lost revenue. Issues must be diagnosed rapidly and resolved across all the dynamically changing components underpinning your heterogeneous web applications, services, and infrastructure.

SolarWinds® Loggly® is presented by the vendor as a cost-effective, hosted, and scalable full-stack, multi-source log management solution combining powerful search and analytics with comprehensive alerting, dashboarding, and reporting to proactively identify problems and significantly reduce Mean Time to Repair (MTTR).

SolarWinds Loggly Features

  • Supported: Highly responsive search at scale
  • Supported: Interactive shareable dashboards
  • Supported: Anomaly detection and alerts
  • Supported: Dynamic Field Explorer™
  • Supported: Rapidly pinpoint bottlenecks and failure points
  • Supported: Collaborate with all stakeholders
  • Supported: New shared agent that collects metrics and logs
  • Supported: Add trace context to your logs

SolarWinds Loggly Screenshots

Screenshot of Streamlined Log AnalysisScreenshot of Monitoring & AlertingScreenshot of Screenshot of Screenshot of

SolarWinds Loggly Integrations

SolarWinds Loggly Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Loggly is a cloud-based log management service provider. It does not require the use of proprietary software agents to collect log data. The service uses open source technologies, including ElasticSearch, Apache Lucene 4 and Apache Kafka.

Splunk Enterprise, Sumo Logic, and Rapid7 InsightOps are common alternatives for SolarWinds Loggly.

Reviewers rate Usability highest, with a score of 7.8.

The most common users of SolarWinds Loggly are from Mid-sized Companies (51-1,000 employees).

SolarWinds Loggly Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(79)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Loggly has proven to be an invaluable tool for a wide range of use cases, allowing users to effectively troubleshoot and prevent issues. With its syslog digest capabilities, users can sift through logs to identify the root cause of outages and errors, creating alerts for future prevention. By serving as an aggregation point for streaming logs from network access switches and core routers, Loggly efficiently manages large volumes of data. This makes it a valuable tool for support and engineering teams, providing alerting, monitoring, and issue triage solutions. Additionally, Loggly acts as a central repository for logs from PHP-based apps and servers, offering reports, analysis, and aggregation from different sources. Its flexibility extends to monitoring and debugging large-scale application platforms leveraging multiple microservices. By providing detailed information across different environments, Loggly enables efficient issue tracking and resolution. It also aids in meeting auditing requirements by logging network activity and providing proof of network monitoring. Furthermore, Loggly is widely used to troubleshoot systems, gain insights into performance and health, and visualize trends through its dashboard and alarm capabilities. Whether it's monitoring web traffic, capturing logs to identify security threats on internal and external websites, or monitoring integrations between websites and APIs, Loggly proves to be an essential tool in enhancing monitoring capabilities. Its ability to capture the behavior of software applications during development allows for easier investigation and setting up alerts to prevent service disruptions. Loggly is considered a modern platform for log-file analysis due to its compatibility with Linux systems, plaintext config files, utilization of web standards, and open-source friendly nature. Overall, Loggly plays a crucial role in troubleshooting server and application issues by providing effective solutions for resolving problems.

Intuitive and Easy to Use Interface: Users consistently praise Loggly's intuitive and easy-to-use interface, stating that it simplifies tasks and makes them easier to perform. The user-friendly design allows for quick navigation and access to log data, enhancing overall usability.

Highly Effective Alerting System: Many users appreciate the flexibility and effectiveness of Loggly's alerting system, finding it easy to set up alerts for specific events. Notifications can be received through email or Slack, ensuring that users stay informed about critical issues in their applications.

Comprehensive Integration Options: Reviewers value the extensive integration options provided by Loggly, which support a wide range of log sources and platforms. This feature enables users to consolidate logs from different sources into a centralized location for monitoring and analyzing data effectively.

Confusing User Interface: Many users have expressed frustration with Loggly's user interface, stating that it is confusing and difficult to navigate. They find it challenging to perform tasks effectively due to this issue, which negatively impacts their overall experience with the platform.

Cumbersome Query Language: Some users have found Loggly's query language to be cumbersome and unintuitive. They believe that using the query language adds unnecessary complexity to their log analysis process, making it more time-consuming and challenging to extract meaningful insights from their logs.

Difficulty in Sending Logs: Several users have encountered difficulties when trying to send logs to Loggly, particularly depending on the source system they are using and the level of control they have over it. This has caused inconvenience for these users as they face challenges in seamlessly integrating their logs into Loggly for effective analysis and monitoring.

Users commonly recommend considering alternatives and exploring other options in addition to Loggly. They suggest looking into different logging and monitoring solutions before making a decision.

Another common recommendation is to ensure the correct data is inputted and to tweak the data sending process if necessary. Users advise being careful with the data that is being sent to Loggly and making any necessary adjustments to improve the accuracy of the logs.

Integrations and tools are also mentioned as important factors to consider. Users suggest looking into the available integrations and using tools to build the desired structure for log management and analysis.

It is worth noting that some users recommend spending time reducing log noise and standardizing the log entry process. They emphasize the importance of streamlining the logs to avoid unnecessary clutter and confusion.

Additionally, users suggest using Fluentd as an adapter to ensure Loggly receives all the necessary information. They find it helpful for ensuring smooth communication between systems.

Having someone knowledgeable who can provide training on Loggly is also recommended by users. They believe that having assistance from an expert can greatly enhance the user experience.

Organizing requests and their results is another recommendation made by users. They find Loggly useful in this regard, as it helps them keep track of their requests and easily access the corresponding results.

While many users find Loggly to be a good initial solution, some mention that costs can increase as usage grows. It is advised to keep this in mind when considering long-term usage of the platform.

Overall, users describe Loggly as an excellent solution for debug log management and analysis. They appreciate its functionality, especially with the addition of the live-tail client. Some users compare Loggly to LogEntries and note that they find Loggly to have better polish.

Attribute Ratings

Reviews

(1-25 of 48)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
At my organization we use SolarWinds Loggly to capture web traffic for roughly 60 internal and external websites. We do this through one simple SolarWinds Loggly integration on our load balancer and reverse proxy, NGINX. The traffic that SolarWinds Loggly captures, gives us insight into traffic patterns on our sites. It also gives us the ability to quickly identify security and peformance threats such as DDOS and Brute-force attacks.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have a lot of integrations between different websites and API's that run in the background. This is sometimes hard to monitor. We use SolarWinds Loggly to keep progress and error logs, fetch statistics on the amount of errors, and get notifications when errors occur. This improved our ability to monitor these integrations immensely.
Score 9 out of 10
Vetted Review
Verified User
We use Loggly as a syslog digest. Normally it is an after-the-fact tool for outages and anomalies. Syslog is an invaluable tool when troubleshooting outages and errors. As we experience outages we go back and sift through Loggly to see what the messages looked like at the event time and create alerts based on them to catch the problems in advance the next time. As a secondary method of catching issues before they become problems, we monitor the gross volume of messages daily. When they spike on a given day we know that something is up and go and find the offending source. Many times we catch the problem before it causes a customer impact event.
Justin Morton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Loggly gives us valuable insights into otherwise disparate log file data contained in multiple Docker containers. It allows us to have a consolidated view of application logs, exceptions, and events in an integrated dashboard.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We needed a well rounded platform to aggregate system logs from all cloud platforms. Loggly provided this and made it easier to quickly troubleshoot issues in the virtual environment and give us a dashboard to view them. Triage of alerts is made easier using the event timeline feature of Loggly and helps to bring down our repair time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Loggly to monitor any issues, bugs or unexpected behavior including reporting purposes. The problem we faced was that the team required a tool which could easily find and alert on issues that didnt require the developers to login and trail the logs to see what was going on. Instead something more user-friendly that is quick and fast to find and setup alerts going forward. For us this was a win with Loggly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Loggly is currently being used in one of our systems for troubleshooting server and application issues and to making sure our transactions correlate. Currently, it is only in one of our systems but it will definitely expand to our other systems due to the powerful troubleshooting and very fast searching capability of Loggly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have several apps running on AWS EKS (Kubernetes on AWS), and we've used Loggly as a central repository of the logs for PHP-based apps with different frameworks, and also for the server running these apps. At the time of implementation, AWS didn't have a good central logs tool with reports, aggregate, and analysis from different sources taking into account that this application runs in autoscaling and highly available containers that are being constantly replaced.
December 15, 2020

Loggly rocks

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Loggly is a neat a straight forward product. We use to centralize most of our application and security logs, including WAF data which we then transform into nice dashboards for quick overviews
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SolarWinds Loggly extensively in our cloud offerings, not across the whole organization. Using Loggly allows us to focus on real business needs, instead of development and management in-house log solution. Loggly helps a lot with troubleshooting searching, filtering, usage analysis, and graphical presentation of logs. The best feature is easy narrowing down of results by log message parameters.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it as the main tool for all logs that are being generated within Pernod Ricard applications. Both public and internal apps are supposed to send the logs the generate to Loggly.
It helps us to manage from a single point the access to that logs. Thus, we do not have to administer several tools.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Loggly is being used by all of our applications across the company by our engineering staff. Loggly helps our engineers accurately filter and sort logs to help debugging test and production code. To help our engineers with debugging their code our Loggly system is setup to work with SolarWinds AppOptics to pin-point errors when they occur.
Sean Patterson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are using Loggly to better monitor and debug a large scale application platform that is leveraging multiple microservices. We also have it configured into our web application talking to these services. Loggly provides us detailed information across all four environments (development, QA, UAT, Production) that enables us to better analyze and consolidate activity that can be interrelated at times.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used now by our IT department, specifically by our dev team. It helps address our business continuity and as well as troubleshooting for our in-house software solutions we recently launched.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As we provide a PaaS to both internal employees and our partners, SolarWinds Loggly is essential to monitoring and diagnosing our cloud-based infrastructure. It's been essential for both our development team and our IT group to monitor usage and performance while also identifying and resolving any issues that come up.
October 02, 2020

Fire and forget logs

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Loggly as an aggregation point to stream logs from network access switches and core routers. There can be quite a lot of data and existing solutions relied on older database technologies which broke down after a time and we'd have to manually intervene to truncate tables, etc. Loggly manages the entire process for us and just works.
Simon Clarke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We previously had a very disjointed way of gathering, searching and responding to issues that where logged from our systems and apps, implementing Loggly across the whole of our server estate has enabled us to track down issues quickly, allowing them to be dealt with efficiently and with minimal issues to the company.
We are able to log different areas of the business, grouping systems and apps. this allows our searching and history tracing for logs to be much more effective.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Loggly is our centralized logging and alerting service. It's part of our overall monitoring solution which also includes Prometheus, InfluxDB, and Grafana. It was initially only used by the Software Development and Cloud Engineering teams but has grown to also include Support and Operations.
Richard Davies | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My team manages the content management system for our local government website. We use Loggly to collect logs from our Drupal website and send us email notifications when certain log thresholds are reached in order to alert us to potential issues with the website.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use SolarWinds Loggly to monitor one specific server. Our clients need us to deliver reliably and thorough monitoring is essential for reliability. Monitoring the log files of the server helps us to detect issues before they affect the system.
We monitor operating system, web server and application logs. This allows us to detect load peaks, issues in the application, attempted attacks or any other anomalies early.
September 30, 2020

Log it real, with Loggly

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's currently being used by the IT/Engineering team for managing log across different stacks we use at the backend. Purely for log analysis and issue resolutions. It's generally useful for us to pinpoint unusual traffic in various services and also have notifications via email setup in place for reporting critical errors.
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