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LogicMonitor

LogicMonitor

Overview

What is LogicMonitor?

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

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Recent Reviews

New LM Customer Experience

8 out of 10
June 20, 2023
We use LM in our organization to monitor a global network of 500+ windows and Linux servers. We have a small server team so we need the LM …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Enterprise

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LogicMonitor?

LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.

LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.

LogicMonitor Features

  • Supported: Infrastructure Monitoring
  • Supported: Network Monitoring
  • Supported: Cloud Monitoring
  • Supported: Logs
  • Supported: Server Monitoring
  • Supported: Remote Monitoring
  • Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
  • Supported: Database Monitoring
  • Supported: Container Monitoring
  • Supported: Synthetic Website Monitoring
  • Supported: APM
  • Supported: Storage Monitoring
  • Supported: Virtual Machine Monitoring
  • Supported: Configuration Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: Reporting
  • Supported: Alerting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

LogicMonitor Videos

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GCISD accelerates digital transformation with LogicMonitor
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Carrier partners with LogicMonitor in path to unified observability

LogicMonitor Integrations

LogicMonitor Competitors

LogicMonitor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

LogicMonitor Downloadables

Frequently Asked Questions

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(312)

Attribute Ratings

Reviews

(1-25 of 162)
Companies can't remove reviews or game the system. Here's why
March 15, 2024

Very simple to set up and configure to start monitoring your devices right away.

TM
Tamara Marvin
Marketing Advisor
Geomotiv (Computer Software, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I prefer LogicMonitor over other similar monitoring systems despite its costly price tag. And we can keep tabs on everything from our website to our servers with it. Also, the initial setup was straightforward to follow and configure, so it is very much recommended that others try it.
February 28, 2024

Fantastic monitoring platform, simple to implement and yields remarkable outcomes with low costs.

LB
Lenora Blick
Programmer Analyst
10Pearls (Information Technology & Services, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The ease with which LogicMonitor lowered administrative and infrastructure costs earned it great recognition. It lets us monitor our entire network and see what's happening with a very intuitive graphical user interface which is frequently updated to further increase it's performance. And among all of it's competitors LogicMonitor is the best and cost effective solution to use for your company.
February 12, 2024

Track your company's network and devices with LogicMonitor.

EL
Edwin Leonard
Senior Software Engineer
Matrix Networks (Computer Software, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is excellent as no bothersome agents must be installed on the devices or hardware we want to monitor. Plus, they have great support even though you may never contact them, as LogicMonitor is very easy to set up and rarely has any issues. So I would recommend them as you won't get this smooth experience anywhere else.
January 25, 2024

When it comes to monitoring, LogicMonitor is a very reliable option.

HM
Hettie Medhurst
Senior Product Manager
SDI Presence (Computer Software, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If your application has many users, it can show you which servers have the greatest issues such as a malfunctoning CPU. And as server performance data is clear and informative. The issue can be easily fixed within a small amount of time.
January 04, 2024

LogicMonitor is a rising star and dependable platform

Verified User
Engineer in Information Technology
Information Technology & Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
A mid to large-size company is the perfect fit for LogicMonitor's features. It may be overwhelming for a smaller business.
Managed service providers may struggle to handle the alert routing of all the customers, but the features are available within the platform to built what is needed. The regular updates require constant vigilance to stay abreast of changes and adopt, although most module updates are unnecessary.
January 03, 2024

Superb item for any and all of your monitoring and needs

LM
Laury Mante
Senior Software Quality Assurance Analyst
Computools (Computer Software, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The warnings are incredibly detailed. I think it would be incredibly helpful to have a record of what happens when an outage starts and when the status changes. Also the average customer who isn't overly concerned about the data's storage location will love LogicMonitor, but security-conscious clients may find it harder to adopt due to data not held locally.
December 20, 2023

The tool for strategic Managed Services partners

Ali Gaeta | TrustRadius Reviewer
Ali Gaeta
Manager of Managed Services
Internetwork Engineering (Information Technology & Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
After using and evaluating many monitoring tools for our MSP to use, I do feel like LogicMonitor is the best in class for power MSPs with a deep tech skill set that wants and needs the granularity and metrics LogicMonitor uncovers. An 8 because LogicMonitor still can improve in some areas, and if their GUI was updated to the modern, ease-of-use tools of today, it would be the only tool of choice! If it doesn't improve the GUI and ease of use, another player could certainly get there and push them out of the market. Ease of use with powerful = winner for any business, whether 1 or an MSP serving MANY.
November 14, 2023

LogicMonitor is a solid, trustworthy monitoring tool.

JP
Janie Patton
Senior Programmer
SDI Presence (Computer Software, 501-1000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Companies wishing to streamline monitoring infrastructure, replace on-premises solutions or update platforms might consider LogicMonitor. Managed service providers love its multi tenant support, single sign-on, and client read only access. We can use idle assets productively. If the server's CPU usage reaches a threshold, all parties will be notified.
September 22, 2023

Help businesses spend less time on manual tasks and consolidate existing tools

ER
Evan Rachel
Social Media Analytics
AutomationHq (11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogicMonitor Network Monitoring to organizations of all sizes, especially those with complex or growing network infrastructures. It provides the tools needed to ensure network reliability, optimize performance, and proactively address issues.
September 12, 2023

LogicMonitor was exactly what we needed to deliver a next-gen MSP solution.

Verified User
Manager in Information Technology
Information Technology & Services Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogicMonitor is great for its intended use case. It is a top tier observability solution that will work the way it needs to in most scenarios because of the standard approach it takes to data collection, the flexible deployment options, and the nearly infinite customization options.

It is not a universal recommendation because of cost and complexity, but for us it's been great.
September 11, 2023

Bytes of Brilliance in IT Management and transformation with LogicMonitor.

OB
Owen Brown
Software Quality Assurance Analyst
Click Commerce inc. (Information Technology & Services, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogicMonitor has been an incredible asset in our IT operations. Its capacity planning features have helped us optimize resource allocation. We are able to identify underutilized resources and redistribute them efficiently. We also set up automated alerts for server CPU usage. When a critical servers CPU usage exceeds a predefined threshold, LogicMonitor immediately alerts our teams.
August 30, 2023

Carrier Grade Monitoring for Managed Service Providers

Verified User
Director in Information Technology
Information Technology & Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For any organization that is looking to consolidate monitoring tools, move away from an on-prem solution, or modernize its existing monitoring platform, LogicMonitor is a great solution. It is an excellent option for managed service providers since it offers multi-tenancy, multi-SSO, and client-facing read-only access options. LogicMonitor is a great option for organizations trying to move fast. Since it is SAAS-based, there is no complicated setup/configuration work up-front. LogicMonitor provisions the instance, and you get started!
June 26, 2023

LogicMonitor is a good, stable, and reliable monitoring solution

Verified User
Engineer in Information Technology
Mechanical Or Industrial Engineering Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited:
1. Monitoring the usage of our global VPN (PulseSecure/Ivanti) and the web portal performance and uptime.
2. Monitoring the Cisco wireless environment so that we can track the number of users on each SSID
3. Building out alert and escalation paths for specific sites and systems to go to the correct teams through emails, text, and MS Teams messages

Less well suited:
1. Creating complex reports that fall outside of the provided templates
June 20, 2023

New LM Customer Experience

Verified User
Professional in Information Technology
Oil & Energy Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It is appropriate for any size network. The Collectors can pose a challenge until you get a feel for how they are taking the networkj load and not being overused on CPU. We were unable to put collectors globall due to our network topology. But we setup 2 Windows and 2 linux collectors and have 2 autobalnced and 2 independent for the rest of the load.
April 12, 2023

LogicMonitor is the best thing you've never heard of

Verified User
Engineer in Information Technology
Financial Services Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogicMonitor is extremely well suited to bring everything under one single pane of glass. It is excellent to have all of my cloud, on-prem and network assets all together. I really like the dashboard functionality as well, as I cannot speak more highly enough for the network configurations. It does get cumbersome when trying to initially setup or add machines to our environment - there's just so much customization, even what is monitored can be cumbersome, such as mount points on Linux servers; I'm not concerned with those so I'm forced to create new profile or edit the default.
March 01, 2023

One of best NPM tools

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
LogicMonitor is very well suited for Medium to Large scale organizations. We can monitor a variety of devices, if any device does not report properly their support team helps us out and sometimes the engineering team also gets involved.
February 24, 2023

Great infrastructure monitoring and alerting but geared towards larger organizations and bad pricing practices!

Verified User
Executive in Information Technology
Information Technology & Services Company, 1-10 employees
Score 5 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
I would not recommend it to smaller businesses or MSPs that deal with small accounts. The cost to benefit ratio is not great for those. It's usually a good fit for larger organizations that can benefit from all the features LogicMonitor offers where the price point might be acceptable.
January 16, 2023

Worth every penny!

Verified User
Administrator in Information Technology
Retail Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We would have random issues where sometimes a switch would die and we would lose configurations. With Logic Monitor, we were able to have the latest configuration changes synced and never had to worry about misconfiguration on the new switch. It saved us countless of hours of work, to include mass deployments of new equipment during a refresh.
December 06, 2022

LogicMonitor Review

CS
Chris St Pierre
Manager of Operations
Next Dimension Inc. (Information Technology & Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We are enjoying the ability to review historical alerts within the app itself. previously we needed to rely on our ticketing system to capture this information. Its great at detecting drops in connectivity and is very visual. We would like to see improvements to uptime reporting and network topology screens that show the relationship that one device has with another.
November 30, 2022

Poor Monitoring tool with tons of product limitations

Verified User
Manager in Information Technology
Semiconductors Company, 10,001+ employees
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Poor tool with lots of limitation in terms of reports, basic WAN B/W report they can't produce. it was regretting decision on moving to Logic Monitor. it might be okay for the NOC where they can keep watching the screen and work but very poor for the mature organization.
November 25, 2022

One Stop Monitoring Solution and New Market Player

Rekha Yadav | TrustRadius Reviewer
Rekha Yadav
Development Team Lead
Accenture (Computer Software, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogicMonitor is one stop solution for you entire IT infrastructure except Application Performance Monitoring space. if you want to monitor APM stuff then this is not the right tool. It can also do Cloud Services monitoring for AWS, GCP, Azure. You can also do Selenium based synthetic monitoring via LogicMonitor apart from basic devices fault and performance monitoring.
November 21, 2022

Monitoring is a breeze with LogicMonitor

HA
Henry Arend
DevOps Engineer
InterWorks (Information Technology & Services, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogicMonitor is a great solution for being able to monitor a wide variety of devices and applications. Being able to combine hardware metrics with application logs is also great for being able to nail down a root cause for any increased activity. LogicMonitor works better for monitoring of Linux based devices rather than windows devices. This is due in large part due to underlying technologies, but using SNMP on Windows isn't widely supported on LogicMonitor, requiring local admin user accounts on windows monitored devices.
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