Very simple to set up and configure to start monitoring your devices right away.
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes …
Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
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Pricing
Enterprise
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Cloud
Website Monitoring
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Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
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LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).
LogicMonitor Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 29% |
| Mid-Size Companies (51-500 employees) | 41% |
| Enterprises (more than 500 employees) | 30% |
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Reviews and Ratings
(310)Attribute Ratings
Reviews
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November 21, 2022
Simple Effective Event Log and Resource Monitoring/Alerting tool
LogicMonitor is used by our organization to actively monitor servers and cloud infrastructure for both events and resource utilization. Our main objective is to use the tool to detect and alert IT staff of anomalies or other potential downtime that could impact our customers and employees. LogicMonitor is currently deployed to key infrastructures such as VM hosts, domain controllers, critical servers, and Azure resources such as VMs, Frontdoor, Kubernetes, etc.
- Tunable accurate alerting
- Simple to use interface and configuration
- Very easy to deploy
- Some events cannot be ignored during maintenance windows
November 21, 2022
Highly Recommend
To monitor VMWare v Cloud Directory Property Source and Data Source, HPE StoreOne Logic Module Review. Overall, the main scope of the project is to implement the security reviews, User
Access, Environment Import, Monitoring Enablement,
Visualisation, and Reporting with the assistance of LogicMonitor to deploy the software. There have been instances in the past where it has taken up a lot of manual effort to discover where the issues lie. Sometimes this has taken weeks to identify and resolve. With LogicMonitor, we have managed to identify and resolve the same issues within 2 hours, which ultimately has saved the organisation time, effort, resource,s and money.
- Onboarding Process
- Technical Support
- Project Planning
- Transparency throughout the implementation
- Calling to resolve queries rather than using email / mavenlink
November 21, 2022
Better to use LogicMonitor than using multiple monitoring tools
LogicMonitor helps understand the severity of alerts so that businesses can identify which problem to resolve first. Also, it's not just a monitoring tool but a whole package of required applications. So rather than purchasing different applications to do the job, LogicMonitor would be a one-stop solution for all.
- It monitors all the devices in organization
- Best part is the log analysis which is way ahead from it's competition
- APM are also the best to use
- LogicMonitor tells us the average collected data for the last minute, while this seems to be a good value to look on, sometimes it's not a good idea to get those data and analyse them.
- It should show the threshold reached while monitoring and keep that data as static to make other understand from the graph that the surge happened in the last minute.
- A good mobile application is what we need currently from LogicMonitor, as this is now the era of mobiles.
- To access the data from mobiles, LogicMonitor should build a robust network and access control system so that organizations can provide access to employees without even thinking of breaching the system security.
November 21, 2022
I wish I met LogicMonitor before, my work would be easier!
This is an excellent tool, really intuitive, and with a lot of alerts that help us to track all possible issues in a server, like a network, windows, and SQL databases. In my opinion, this tool is really helpful because it covers all the important areas that we need to check and monitor from our clients.
For example, I daily have to track servers for our different clients, and the most common issues are related to failing jobs, offline databases, patching, and much more.
This tool helps us to do a more efficient and fastest job because we do not have to go to each server checking if there are any issues, because you can check all alerts and troubleshoot all the alerts raised by LogicMonitor. Also if the alert is critical, the Helpdesk team can escalate the alert with the corresponding team, in order to attend the issue as soon as possible and avoiding that our clients can have a big outage.
In short term, LogicMonitor is a tool that every company must have.
For example, I daily have to track servers for our different clients, and the most common issues are related to failing jobs, offline databases, patching, and much more.
This tool helps us to do a more efficient and fastest job because we do not have to go to each server checking if there are any issues, because you can check all alerts and troubleshoot all the alerts raised by LogicMonitor. Also if the alert is critical, the Helpdesk team can escalate the alert with the corresponding team, in order to attend the issue as soon as possible and avoiding that our clients can have a big outage.
In short term, LogicMonitor is a tool that every company must have.
- Network monitor works pretty well.
- SQL Server alerts are accurate and detailed.
- You can personalize and categorize all the different servers.
- Training videos for SQL Server for example, some errors are difficult to solve.
- When you disable an alert, it disappears for a short time, and then it is activated it comes again.
- Sometimes it is needed to have a guide to solve the issues reported by LogicMonitor.
November 21, 2022
LogicMonitor for my Credit Union
We use LogicMonitor to provide visibility into our network and company assets for our network team. We had limited visibility, and this has made a big difference for our team.
- Log monitoring
- Exception reporting
- Highly visible dashboards
- Alerting
- Better pricing
- More flexibility in monitoring additional assets without overage expenses
November 19, 2022
A game changer for a company!
LogicMonitor is being used in Zwift to monitor all our network assets, meeting room appliances and all our SaaS.
The idea is to change from a reactive support model to a pro-active support model. In order to archive this, we use all the function the software offers: custom alerts, SNMP monitoring, Windows log monitoring and so far the results are amazing: our response time to our internal customers are increasing. We plan to leverage more the usage among the next year.
The idea is to change from a reactive support model to a pro-active support model. In order to archive this, we use all the function the software offers: custom alerts, SNMP monitoring, Windows log monitoring and so far the results are amazing: our response time to our internal customers are increasing. We plan to leverage more the usage among the next year.
- Analysis
- Alerting
- Third-party integration
- Workflows
November 18, 2022
Precise, flexible platform that offers so many possibilities but can also be overwhelming to some.
We use LogicMonitor to monitor/alert the status of our client's network devices (routers, switches, firewalls, wireless APs, servers, etc.) We also use it to SSH into client network devices without having to remote into an internal network resource prior. LogicMonitor allows us to monitor almost any type of datapoint you would wish to monitor. It gives so much flexibility and allows for a mass amount of information all in one place. It also allows our business to generate user-friendly reports that we can forward to clients.
- Generate client-facing reports
- Flexibility on monitoring and alerting
- Generate graphs from raw data
- GUI can look overwhelming
- Easier time browsing through folders
- More support documents
November 18, 2022
Netflow and Config Saves native to the solution? Sign me up!
We use LogicMonitor to monitor our cloud orchestrator products. We utilize the netflow, and the config saves portions that our other monitoring system was not.
- Clean Interface
- Easy to navigate
- Robust API documentation
- Integrates with ServiceNow well
- Graphs are older
- Could be easier to integrate graphs, widgets, and dashboards with a third-party website
- The ServiceGraph Connector seems a bit narrow in scope
November 18, 2022
Great monitoring Tool!
We use LogicMonitor to monitor our own Internal Network equipment, Servers, etc., as well as our Managed customer environments. We recently deployed the product to replace a competing solution, after thorough testing of the product and comparisons to the incumbent. We have found LogicMonitor to be a much more advanced platform with way more options to customize how we monitor. We really like the dashboards and being able to see a quick status update for critical systems in a single pane of glass.
- Monitoring and notifying on changes of network connections
- Monitoring the physical health of servers
- Monitoring uptime of web servers
- Training material could be a bit more detailed
- Perhaps a Dark Mode in Web Portal
- Extra steps are required when setting Scheduled downtime on collectors (Have to drill down to settings, collector)
November 16, 2022
Great tool for all your devices and environmets.
we monitor several db and linux servers.
we user performance dashboards for general servers health.
we monitor cloud infrastructures.
we user performance dashboards for general servers health.
we monitor cloud infrastructures.
- Adding new collectors
- Discover machines and resources from collectors.
- syslogs forwarding is complicated.
- you dont have enought feedback when troubleshooting collectors.
November 15, 2022
LogicMonister
we use it to monitor our corp IT network as well as our venue technology stack. In our venues, it is important to be able to see problems as soon as they arise and this tool allows us to act quickly in conjunction with our other IT Ops tools to remediate the problem.
- auto configuring alerts
- consolidating information
- being user friendly
- making figuring out how to tune alerts easier
November 14, 2022
Straight forward simple tool - functionality is being discovered
Two uses:
For Observability predominately, for end of month Availability and SLA reporting and capacity reporting.
For incident management by way of troubleshooting, performance analysis and timestamping of alerts and events, especially from data from the Azure API.
Forecasting trends and anomaly detection is still in its early days but I foresee greater use of this functionality as we mature in our use of this tool.
For Observability predominately, for end of month Availability and SLA reporting and capacity reporting.
For incident management by way of troubleshooting, performance analysis and timestamping of alerts and events, especially from data from the Azure API.
Forecasting trends and anomaly detection is still in its early days but I foresee greater use of this functionality as we mature in our use of this tool.
- Reporting of SLAs
- Alerting and threshold adjustments for criticality of alerts
- Graphs for past performance and anomaly detection
- Trending for future performance and capacity planning
- Make it simple
- Ops Notes is not per resource
- Certificate expiry tracking could be useful
- Synthetic monitoring of websites
November 08, 2022
LogicMonitor user review
LogicMonitor is one of the main monitoring tools used to monitor resource effectively. <br>LogicMonitor takes an agentless approach which cuts down on setup time and customer resources. LogicMonitor has helped overcome outdated monitoring solutions and as it is a SaaS approach thew updates and Maintenace is handles by LogicMonitor themselves saving on infrastructure costs to the business.
- Agentless Monitoring
- Has an API for automation
- Easy to use
- Dashboards and widgets
- Not very per customer tenant
- No Dark mode
October 11, 2022
LogicMonitor Review
We use it for monitoring majority of our systems. The biggest advantage is fast adaptation compared to some other monitoring tools.
- Easy to use thanks to the modern user interface.
- Very little technical troubleshooting needed. Everything just works.
- Monitored data is stored up to two years.
- Mass editing.
- No dark theme.
- Mobile app could be better.
August 26, 2022
A great platform with a great future
I work in Managed services and I have LogicMonitor deployed to over 30 customers with thousands of devices monitored. Deployment and scalability is premium and makes onboarding, monitoring, and incident reaction much simpler than many other platforms I have worked with. Further integrations using APIs make the platform incredibly versatile and provides ample opportunity for process and systems integrations.
- API
- Simplicity
- Cloud based
- Reporting
- Learning curve
- Price
We use LogicMonitor for infrastructure monitoring and alerting (Server infrastructure and VMs, Networking infrastructure, Websites). It is used by multiple groups within our IT department (Systems Engineers, Support Technicians, DevOps Engineers, Cybersecurity Engineers). The primary business problem that it addresses is ensuring systems uptime by generating alerts on metrics that could indicate issues/problems. One of the other primary uses is for metrics monitoring and reporting over time.
- Very good 'out of the box' metrics and thresholds for alerting (often no fine-tuning needed).
- LogicModules provide abilities to monitor a wide variety of systems/software.
- Ability to write your own LogicModules or scripting to collect custom metrics.
- Sometimes difficult to understand how/why alerts get generated due to the relationship between thresholds (sometimes defined at different levels), alert rules, and escalation chains.
- Some aspects of the user interface/layout aren't always completely intuitive.
July 01, 2022
LogicMonitor has been a homerun!
Originally, we didn't have a monitoring solution that could really do everything we needed to, so we had to stitch it together with multiple solutions. LogicMonitor has allowed us to consolidate tools, reducing tech debt in these other tools and the capabilities have allowed us to reduce our alert volume by over 90%. We are also an MSP, so we also use it to replicate the efficiencies gained internally with our customers as well. More recently, we've been able to pull in data from other sources, O365, our phone system, Azure, etc... to build IT Operations dashboards that give us insights in one place rather than multiple different admin centers across all these products. This has allowed us to be proactive with customers and let the data of these dashboards tell a great story. Very pleased with the product, customer success team, product team, and LogicMonitor as a whole.
- Improved IT Visibility
- IT Operations Dashboards
- Insights into the past and predicting the future
- Reduce alert noise
- I'm pleased with the direction of the company, no feedback for now.
July 01, 2022
Chose LogicMonitor, it's a no-brainer
As a Managed Service Provider, we use LogicMonitor as our primary infrastructure monitoring platform for ourselves internally and all of our managed services clients. We replaced 4-5 monitoring tools with just LogicMonitor. LogicMonitor is now our source of truth and as we call it, the single-pane-of-glass. We use LogicMonitor very heavily and have built out many custom data sources to monitor very specific items for different clients.
- Monitor Infrastructure and Networking gear
- Unified observability of all managed environments
- Custom monitoring of company-specific data I.E if it's a book store you can monitor the number of books sold in a day/week/month via SQL(JDBC) queries.
- Customer support is AMAZING! So fast and always has the answers
- Topology mapping can be difficult to master
- Topology mapping could include netflow data
- Topology mapping could include throughput of the interfaces in the map
June 28, 2022
LogicMonitor: Highly Recommended
LogicMonitor provides us with valuable insight into the operational status of the university's technology assets, whether those are on-premises network connectivity, hypervisors and servers or Cloud-delivered compute and storage. We try to leverage the observability LogicMonitor delivers to proactively ensure that technology-dependent business functions are supplied effectively. We rely on LogicMonitor's alerting capabilities to inform us when operations are not performing as expected.
- LogicMonitor supports a wide range of technology products and services
- LogicMonitor's reliability has been far higher, and its administrative burden far lower than previous generations of on-premises products that attempt to provide similar functionality
- LogicMonitor has well-developed out-of-the-box alert thresholds and very effective and flexible notification delivery options
- LogicMonitor itself is relatively easy to install (note: that does not mean installations need no planning!)
- LogicMonitor iterates existing features and adds new functionality quickly so it can be hard to keep pace as a customer; particularly if your use case does not demand movement at the same pace.
- It would be valuable if LogicMonitor was able to find a way to license its various capabilities (LM-Cloud, -Logs, -Services, -Config) that allowed them to be adopted with a more a la carte and/or transient term approach.
June 28, 2022
Simple platforms indeed offer great solutions
We use LogicMonitor for monitoring infrastructure. We use it to monitor devices' health, process uptime, and service availability. It helps us proactively monitor the infrastructure and alert when there is a potential interruption to services. It helps us to timely act upon service interruptions before it leads to a major outage and affects customers.
- Monitor Infrastructure
- Alert Routing
- Easy to Use interface
- Website Monitoring
- Reporting
- Dashboards
June 28, 2022
LogicMonitor
We use LogicMonitor to monitor all physical devices and virtual instances that we provide to customers and also use internally. The data and observability that we get from the platform assist us in troubleshooting customer problems as well as forecasting growth and monitoring the general performance of all devices across our estate.
- Breadth of technology
- Auto discovery
- Easy to understand graphs and metrics
- Utilises WMI which is an outdated technology and WINRM coverage is poor.
- RBAC for alert escalation.
February 22, 2022
Logic Monitor Provides Great Visibility Into Our Client Networks.
We use LogicMonitor to monitor all of our client network devices and virtualization hosts. This product allows us to react to issues immediately and identify problem areas for our clients.
- SNMP monitoring
- Customer support
- Alerting
- Diagrams
LogicMonitor is used to screen hundreds of locations for UP/DOWN, performance issues in infrastructure (servers, network), a misconfiguration in infrastructure, and related. It feeds a ticketing system (ConnectWise Manage in this case). It generates alerts on emergency conditions by email and text to the appropriate teams.
- Alert on outages of power and Internet (site availability)
- Alert on VMware and Microsoft server configuration or performance issues
- Alert on website outages
- Needs better out of the box alerting / templates
- Generates too many repetitive tickets in ConnectWise Manage (working with their support to resolve)
- Admin portal user interface could be simplified and improved
- Takes time to fine tune / dial in the alerting
- Mapping feature is poorly executed (concept is to build a real-time network map)
January 13, 2022
LogicMonitor, How it can save you time and money
We use LogicMonitor for both internal uses, within our Hosting and cloud environments. The two largest benefits we have seen are Time to deployment and Technical Support. Our company often acquires other companies. With LogicMonitor I can have them added to our monitoring solution literally within 1 day. If I do run into any issues, the 24x7 availability to get an engineer on chat is great and they resolve my issues 95% of the time without the need to escalate the case.
- Rapid Deployment
- Out of the box threasholds
- Auto detecting Server/services that need to be monitored with little or no manual configuration
- LMLogs is a new feature they are working on that lets you correlate event logs with alerts. Great idea but they still have a little ways to go to make it user-friendly.
- Reporting needs some work. Especially around configuration reporting.
January 07, 2022
It worked OK but was not well suited for an MSP
We used LogicMonitor to manage a customer's network as part of a managed services engagement. The client was in manufacturing and had eight global locations.
- Generate Alerts to Support Team.
- Support Multiple Types of Equipment.
- Provided ability to verify status.
- Required more senior technical knowledge to set up and manage.
- Not friendly from an outside MSP business arrangement standpoint (scalability) of licenses, etc).
- Lack of ability to integrate with common MSP tools (E.g. PSA, documentation platform).