Very simple to set up and configure to start monitoring your devices right away.
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes …
Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
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Enterprise
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Cloud
Website Monitoring
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Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
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GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).
LogicMonitor Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 29% |
| Mid-Size Companies (51-500 employees) | 41% |
| Enterprises (more than 500 employees) | 30% |
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Reviews and Ratings
(310)Attribute Ratings
Reviews
(1-25 of 162)Companies can't remove reviews or game the system. Here's why
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes wrong in your system, LogicMonitor will automatically notify you via email, phone, or any other way that you prefer. So you can quickly fix the problem or contact support to get it solved.
- Easy to configure and set it up plus it simplifies both server and website monitoring.
- Instant notification whenever something goes wrong in your system.
- Quick and helpful support.
- Quite costly.
- Not easy to customize.
- No other problem but a reduction in price would be much appreciated.
February 28, 2024
Fantastic monitoring platform, simple to implement and yields remarkable outcomes with low costs.
Both the on premises and cloud monitoring system has been converted to LogicMonitor and thanks to that we can analyze and collect more specific data without worrying about our infrastructure cost. Also installation was easier than we imagined as the documentation to set it up was extensive and both customer service and LogicMonitor community was always available and friendly enough which accelerated the whole process. There is no other monitoring system that matches its low cost and ease of use.
- No need to worry about the overall cost as it costs much lesser than it's competitors.
- Has friendly community and support so whenever there is an issue, it quickly gets solved and the extensive documentation further makes the process easy to follow.
- The tool's overall performance is great and the UI is updated frequently to fix bugs or improved user experience.
- Further improvement is required in their mobile app. Since it has a lot of bugs which causes it to crash and start glitching.
- Even though it can identify if there is an issue and report it, it can't automatically fix it or give the solution for the issue. So if there was such a feature, it would save us a lot of time.
- That was all that the it needs to improve on and there are no other significant problem or improvement that it needs.
February 12, 2024
Track your company's network and devices with LogicMonitor.
It's great since we don't have to install bothersome agents on the devices or hardware that we want to monitor. I didn't even need to consult the instructions or contact customer support when I wanted to add a device; the process is simple and easy to follow. But if you still find the configuration to be too much to handle, technical assistance is always available to assist you. Finally, there is no downtime experienced whenever there is an update, hence giving us a smooth experience.
- It doesn't require the installation of bothersome agents on the devices or hardware that we want to monitor.
- It is very easy to set up and add new devices without going through the instructions or contacting support.
- No downtime experience even during updates.
- Has enough documentation if ever required.
- Sometimes updates change the UI which I then need some time to get used to.
- The type of alerts send through email is limited and less options are available.
- Cost may increase significantly if number of devices increases.
It gives real time data and has a wide range of monitoring choices which is constantly accessible and lets you group severity alerts for abnormalities. Also their technical support is available 24/7 and their security updates are very frequent hence providing the best possible security.
- Frequent security updates which ensures best possible protection.
- Lets you group severity alerts for abnormalities.
- Support is available through out the day.
- The reporting templates are old and needs new ones.
- The devices logged should have more info. Such as their ip address and the device name and the time when logged in.
January 22, 2024
Great tool to track your network
Score 9 out of 10
Vetted Review
Verified User
We use it mainly to collect data and alarms from our network devices, SSL certificates, internet accesses and in general is our NOC tool. Nowadays, LogicMonitor helps us to be prepared ahead for any events on the networks, including our MPLS and VPN links, as well as any hardware resource on the company.
- Graphics with detailed info
- Collects data easily
- Easy to deploy dashboards
- SNMP walk on cisco devices such as FTDs and FMC
- Better network topology diagrams
January 04, 2024
LogicMonitor is a rising star and dependable platform
As a managed service provider, we use LogicMonitor as our primary monitoring platform across all our managed customers.
Servers, network equipment, cloud resources and storage devices are all monitored with thresholds and alert routing which integrates into our ticketing system. This provides us with a clear method of onboarding new customers or resources to our established monitoring standards and ensures we have proactive metrics to review and address.
Servers, network equipment, cloud resources and storage devices are all monitored with thresholds and alert routing which integrates into our ticketing system. This provides us with a clear method of onboarding new customers or resources to our established monitoring standards and ensures we have proactive metrics to review and address.
- Data Thresholds
- Wide range of vendor equipment supported
- Modules can be customized
- Agent or agentless monitoring
- Security features
- API expanded for multiple ticket service boards
- API response data posted in alert details for ticket reference
- Additional tokens to use within integrations and alert templates
January 03, 2024
Superb item for any and all of your monitoring and needs
We have seen a significant improvement in our response time when dealing with server related difficulties because to LogicMonitor's ability to closely monitor all important systems. And although LogicMonitor is mostly used on servers, it is also compatible with many other devices. Also a crystal-clear dashboard allowing us to maintain tabs on the most critical systems from a single location is the result of the meticulous tracking of all these events.
- Monitoring and alerting users of network or connection changes.
- Anomaly detection is great.
- Real time dashboards and reports showing insights across all systems.
- Changing the alerting settings is such a hassle and takes forever.
- Device logging is not nearly targeted enough.
- Pre-built alerts and templates are desperately needed.
December 20, 2023
The tool for strategic Managed Services partners
We use LogicMonitor for network and other network infrastructure monitoring and alert generation as a Managed Services Partner. We have recently transitioned from another tool that was not powerful enough and not customizable enough for our growing MSP business. We have a large enterprise customer that we couldn't effectively monitor/manage with our legacy tool. Thus LogicMonitor gives us the interface to do so in a more effective way. As an MSP providing business intelligence data and striving to proactively optimize our customers. LogicMonitor gives that data and view under the hood into so many systems for us to use to our advantage.
- Granular data and metrics on all types of systems WITH graphical display
- Range of products supported is vast and way more robust than our legacy mon tool
- Customization abounds, and a lot of options to really make it work for customer nuances - a must for an MSP-used tool
- Dashboards are key for internal management as well as providing MSPs a view and value add
- Integration capabilities with PSA/Ticketing Tools lack customization for multiple calls/actions per alert function
- Netflow/traffic analytics could show endpoints vs. IPs for all the popular ones, ex: Facebook, youtube, Netflix, etc.
- GUI could be beautified...think Apple OS and easy buttons. Some of the navigation is cumbersome
- Reports function ... cumbersome, drag and drop would be lovely since properties to not auto-populate
November 14, 2023
LogicMonitor is a solid, trustworthy monitoring tool.
LM handles several input and output formats well. Monitoring anything with an IP address is easy with new or updated software. Network operation center security camera software should be network-compatible. I monitor all my networks with LogicMonitor, despite its cost.
- Notifies the appropriate parties whenever an incident occurs at a monitored asset that could affect the quality of service.
- Both the LogicMonitor support team and the documentation have been helpful to us.
- Unanticipated limitations exist, and the strength of the reporting is quite low.
- I don't really like how complicated it is to delete items from LogicMonitor.
LogicMonitor dynamically scales with our network's growth. Whether we add new devices or expand into the cloud, the platform adapts seamlessly, eliminating the need for constant manual configuration. Excels in providing comprehensive visibility into our network infrastructure. It auto-discovers devices and monitors various network components, including servers, switches, routers, and cloud services.
- Comprehensive Network Visibility
- Automatic Scaling
- Cloud Monitoring
- Customization Complexity
We use LogicMonitor to monitor our own as well as our customers' infrastructure, in particular cloud infrastructure such as AWS and Azure resources, as well as applications such as Tableau Server, Alteryx Server, and Matillion. At a high level, we have an MSP use case for LogicMonitor, and it is our primary observability platform.
- LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
- We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
- LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
- LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.
- It's not cheap - LogicMonitor is three times more expensive than our previous monitoring solution, and it gets more expensive every year. They run some risks with the SMB market with guaranteed rate hikes every year.
- LogicMonitor can be 'fussy' compared to other solutions. We have a dedicated architect who manages our deployment for us.
- I don't love the built-in analytics and reports, but we have other solutions for that.
Its been a couple years since we engaged LogicMonitor in organization. The platforms integration with cloud platforms has simplified our cloud resource management. We set up automatic scaling policies, and when our applications demand increased, LogicMonitor seamlessly expanded resources to handle the load. We have also leveraged it ability to identify issues before they impact our end users allowing us to address issues before they lead to server downtime.
- The auto discovery capabilities have saved us countless hours. It automatically detects and monitors new devices and services when added to our network, ensuring we miss nothing critical.
- The customizable dashboards are great
- The forecasting tools have been instrumental in our capacity planning efforts.
- Pricing and transparency. Shading more light into the pricing structure would be really appreciated especially by potential clients
- The licensing is very costly.
August 30, 2023
Carrier Grade Monitoring for Managed Service Providers
As a managed services provider, we require the best monitoring tool to provide world-class services to our clients. The tool must be easy to deploy, maintain, and manage. The solution must also be current with the market trends and stay ahead of the ever-changing technology market. Most importantly, the user experience must be intuitive, easy to understand, and feature-rich. We deploy LogicMonitor to over 150+ clients across North America and it is the core monitoring tool we use to meet all of the requirements mentioned above and more.
- Monitoring of on-prem, cloud, and SAAS-based solutions across hundreds of different technologies.
- Provides notification and alerting in the event an asset is experiencing a service impacting situation
- Real-time dashboards and reporting to see analytics across business systems
- Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
- The network discovery and mapping capabilities are not as robust when compared to other solutions
- While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.
Used to monitor device and site uptime and generate monthly metrics reports for availability. We use it to monitor our public facing websites for performance and uptime. It is also used to provide backups and change notification for all network device configurations, along with storage and analysis of syslogs.
- The cloud based service has provided good WebUI performance for our global users.
- Upgrades to the system and our collectors have been seamless with no downtime.
- The anomaly detection for Windows and network logs is very nice.
- The support team is great. I can reach out to them directly through the portal in a chat to get immediate help with any issues that come up or if I just need guidance.
- The reporting area is very weak and has some unexpected limitations.
- There are no network configuration management functions, such as being able to search configs for a specific setting (or lack of).
- Licensing is very expensive compared to some other solutions we looked at.
June 20, 2023
New LM Customer Experience
Score 8 out of 10
Vetted Review
Verified User
We use LM in our organization to monitor a global network of 500+ windows and Linux servers. We have a small server team so we need the LM in order to more efficiently monitor the network.
- Log Pipelines - Able to monitor SQL events not detected by the main server monitoring
- Dashboards are eay to customize and import in Logicmodules
- The dashboards are easy to read
- Customization of the main dashboard and sidebar
- More customization of the LogicModules on a dashboard
Score 9 out of 10
Vetted Review
Verified User
At SCC we use LogicMonitor as one of the key tools to underpin the delivery of managed services to our customers. We have recently deployed LogicMonitor to support our Public Cloud practice, migrating customers from a number of legacy tools.
LogicMonitor works brilliantly as an MSP tool, providing us with a simple to manage and scalable multi-tenant platform. Over time we anticipate consolidating a number of other legacy tools into this platform to provide a single pane of glass view for our operations teams.
The support from the team at LogicMonitor has been excellent, they are listened to our requests and are actively working on improving the service and adding functionality where we have identified any gaps.
Overall LogicMonitor is an excellent tool to form the basis for our next generation of managed services, moving into the APM and data services arena.
LogicMonitor works brilliantly as an MSP tool, providing us with a simple to manage and scalable multi-tenant platform. Over time we anticipate consolidating a number of other legacy tools into this platform to provide a single pane of glass view for our operations teams.
The support from the team at LogicMonitor has been excellent, they are listened to our requests and are actively working on improving the service and adding functionality where we have identified any gaps.
Overall LogicMonitor is an excellent tool to form the basis for our next generation of managed services, moving into the APM and data services arena.
- Highly scalable solution designed with MSPs in mind
- Excellent single pane of glass and built in dashboards
- API integration allowing MSP's like ourselves to connect LogicMonitor to our own self-service tools
- The current Public Cloud monitoring relies on a collector to get all the data, the option to move to direct data collection from Public Cloud providers would simplify deployment
April 12, 2023
LogicMonitor is the best thing you've never heard of
LogicMonitor is currently being used in IT to monitor our infrastructure, switch configuration and audits, and lastly log aggregation. This meets or exceeds the audit requirements for network backups, netflow, and server monitoring with the additional benefit of log aggregation. It has been an invaluable tool in accomplishing everything that we need, and continues to evolve.
- Network Configuration Audit/Backup - we're able to pull all of our configurations into LogicMonitor and compare them for changes, and even alert on these, thus increasing the thoroughness of our change management process.
- Infrastructure Monitoring is terrific, there are tons of metrics and items we can alert on, nothing goes unnoticed.
- Cloud Monitoring is something that is native in all environments, i.e. AWS, however, being multi-cloud it's nice to have everything aggregated under one product.
- I'm not a fan of how to delete/remove objects from LogicMonitor - it is a little cumbersome.
- When you onboard your enterprise in LogicMonitor, everything is thrown into a default "bucket"; this is annoying. I wish the tool would force you to create logical grouping from the beginning.
March 01, 2023
One of best NPM tools
Score 9 out of 10
Vetted Review
Verified User
LogicMonitor is a fantastic NPM. We leverage it for monitoring our networking devices, cloud VMs, application servers, and storage servers in short we use LogicMonitor to monitor all of the infrastructure.
- It captures and monitors devices down to the minute details, and accurate alerts are generated.
- The UI is very good and modern looking
- The site categorization looks very effectively
- When a device is added, we enable all alerts; only the basics are enabled by default.
- Mobile version is not good
February 24, 2023
Great infrastructure monitoring and alerting but geared towards larger organizations and bad pricing practices!
LogicMonitor is great for monitoring IT infrastructure and alerting about any issues. We used it as part of our managed services offered to our SMB customers. It can gather data from a wide range of products that are deployed within any IT environment. It also provides long-term data points for historical review and finding trends.
- monitoring a wide variety of products in IT environments
- very flexible setup for alerting
- easy to deploy and add devices to monitor
- can get very complex to configure thresholds properly and get data points that are of interest
- very slow to implement updated data sources for new generations of equipment
- pricing and contractual terms are horrible (annual renewals, automatic pricing increases, locked in device quantities) rather than billing monthly usage
- not very SMB friendly (lots of features not needed for small environments but there's no options for cheaper, more basic licensing, geared towards larger organizations and constant grows in monitored devices)
January 16, 2023
Worth every penny!
It is currently being used by analyzing not only our core switches, but also our data centers, servers (to include VMs), and IDFs all throughout our facilities. We can find faults within our networks, view down switches, view switch configs, or any other sort of critical issues that may occur that we are not aware of. This is a key part of infrastructure as we handle various locations not only in CA but through out other areas.
- I think the best feature is the SaaS itself. The availablity at a webpage makes things really up to speed on the ever expanding cloud platforms taking over.
- It also doesn't boggle up the space in your email boxes sending consistent messages that aren't as critical as they should be. It simply expresses just the facts.
- Finally the ability to oversee all operations over a single customizable window pane makes it extremely intuitive and convenient.
- Although it can be done, setting up what devices are connected to a certain appliance or switch can be a tedious task as it is a long manual process. I would love to see this get easier over time.
- The log monitoring can be a bit of a pain. I have heard there is talks of this getting closer to its competitors like Splunk but they are not there yet.
December 06, 2022
LogicMonitor Review
We use Logic Monitor to monitor our clients' devices and network connectivity. When we receive an alert from LM, we take action to resolve the incident.
- Realtime monitoring
- Captures historical data
- Can be heavily customized
- The customer success team is engaging
- Better reporting options. We need to be able to report on connection up time % and are struggling to produce that.
November 30, 2022
Poor Monitoring tool with tons of product limitations
LogicMonitor is being used for npm and NCM, specifically for the Network area and we used that to monitor Network devices like cisco switches, routers, WLC and SDWAN devices in our environment. earlier we were using Solarwinds and we replace Solarwinds with Logic Monitor
- Device Monitoring
- Dashboard
- Poor Report and Alerting
- don't have ability to create WAN Bandwidth report
- too many products limitation when we compare it with Solarwinds
- ICMP based monitoring is also limitation where we can't combine that with SNMP
- dont have ability to customize report or add more column, very poor tool
November 25, 2022
One Stop Monitoring Solution and New Market Player
LogicMonitor is being evaluated in our internal labs as the potential EMS and NMS solution. This is being used for Network, Server and Database Monitoring Solution. We are using LogicMonitor for other infrastructure monitoring as well such as VMWare, Cloud Services, MiddleWare, Websites etc.
Internal Monitoring team is the current users of LogicMonitor who are building out solutions for different technologies.
Internal Monitoring team is the current users of LogicMonitor who are building out solutions for different technologies.
- Devices and website monitoring.
- Cloud services monitoring.
- Alerting and dynamic threshold
- AIOPS via alert forecasting and data usage forecasting.
- Application Performance Monitoring (APM).
- Devices compliance check.
- Devices automation.
- Reports limitation.
November 21, 2022
Monitoring is a breeze with LogicMonitor
We use LogicMonitor to monitor a variety of deployments at our client sites without requiring an intrusive collector to be installed or allowing us to monitor resources that don't allow for a collector to be installed (networking equipment, etc.)
- Collector based monitoring
- Monitoring a wide variety of sources
- Easy customization and integration with platforms that aren't supported out of the box
- The UI is undergoing an overhaul, so it can cause a disjointed experience while it's being updated
- Collector can occasionally crash, and we don't always get notifications that something has died
- Application of monitoring profiles isn't the most intuitive
We began using LogicMonitor about 12 months ago. When we bought the product, we had no monitor system to monitor IOPS and the health of our VMWare hosts. We can now monitor all of our VMWare servers plus network equipment across our organization and gain a best better visibility of the health of our entire environment. The historical views of all our environments into a single pane of glass make it very simple to locate an outage.
- Network Netflow
- VMWare
- Website Monitoring and logging in
- Network Interface Utilization
- Logging Server
- Configuration Backup
- Alerting Rules (More complicated than other systems)
- Setting the types of servers for grouping
- Access Groups