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LogicMonitor

LogicMonitor

Overview

What is LogicMonitor?

LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.

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Learn from top reviewers

System and Data safety made easy with Logic Monitor.

Rating: 9 out of 10
May 7, 2025
IncentivizedVetted ReviewVerified User
LogicMonitor monitors all our company systems and ensures they run smoothly, so we do not encounter sudden issues. It helps me quickly find issues and fix them, which makes it...
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Utkarsh Gaur
Account Manager - Product Management
Therapy Manager
Cipla
LogicMonitor2 years of experience

LogicMonitor helped us see what other tools missed and we were able to set it up and get insights within minutes.

Rating: 8 out of 10
April 27, 2025
IncentivizedVetted ReviewVerified User
We use LogicMonitor to gain a comprehensive view of our application infrastructure and to monitor both client and internal environments. It is especially helpful in identifyin...
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Parija Rangnekar
C-Level Executive - Corporate
Chief Financial Officer
Biz4Solutions Private Limited
LogicMonitor4 years of experience

The best allrounder and getting better all the time

Rating: 9 out of 10
February 24, 2025
Vetted ReviewVerified User
LogicMonitor discovers, identifies and monitors all infrastructure on prem and cloud/SaaS meaning my team don't have to spend time configuring monitoring manually - this is a ...
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Stuart Carrison
Executive - Information Technology
IT Director
Radley and Co LTD
LogicMonitor10 years of experience

One of the best platform for monitoring.

Rating: 7 out of 10
December 20, 2024
Vetted ReviewVerified User
The tracking software LogicMonitor is strong and has many metrics and data points, making it easy to tailor the monitoring experience. It makes it simple to develop scripts an...
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Monica Neumann
Manager - Corporate
Sr. Manager
Auxis
LogicMonitor4 years of experience

LogicMonitor

Rating: 9 out of 10
December 20, 2024
IncentivizedVetted ReviewVerified User
We are using LogicMonitor for monitoring the alerts on IT Infrastructure and applications. This is helping in my organisation to take actions immediately and mitigate the inci...
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Verified user
Employee
LogicMonitor6 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Enterprise

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LogicMonitor?

LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.

LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.

LogicMonitor Features

  • Supported: Infrastructure Monitoring
  • Supported: Network Monitoring
  • Supported: Cloud Monitoring
  • Supported: Logs
  • Supported: Server Monitoring
  • Supported: Remote Monitoring
  • Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
  • Supported: Database Monitoring
  • Supported: Container Monitoring
  • Supported: Synthetic Website Monitoring
  • Supported: APM
  • Supported: Storage Monitoring
  • Supported: Virtual Machine Monitoring
  • Supported: Configuration Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: Reporting
  • Supported: Alerting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

LogicMonitor Videos

LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability

LogicMonitor Integrations

LogicMonitor Competitors

LogicMonitor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

LogicMonitor Downloadables

Frequently Asked Questions

LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Implementation Rating highest, with a score of 9.7.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 144)

Carrier Grade Monitoring for Managed Service Providers

Rating: 10 out of 10
Incentivized
August 30, 2023
Verified User
Director in Information Technology
Information Technology & Services Company, 1001-5000 employees
Vetted Review
Verified User
LogicMonitor
7 years of experience
Use Cases and Deployment Scope
As a managed services provider, we require the best monitoring tool to provide world-class services to our clients. The tool must be easy to deploy, maintain, and manage. The solution must also be current with the market trends and stay ahead of the ever-changing technology market. Most importantly, the user experience must be intuitive, easy to understand, and feature-rich. We deploy LogicMonitor to over 150+ clients across North America and it is the core monitoring tool we use to meet all of the requirements mentioned above and more.
Pros
  • Monitoring of on-prem, cloud, and SAAS-based solutions across hundreds of different technologies.
  • Provides notification and alerting in the event an asset is experiencing a service impacting situation
  • Real-time dashboards and reporting to see analytics across business systems
Cons
  • Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
  • The network discovery and mapping capabilities are not as robust when compared to other solutions
  • While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.
Likelihood to Recommend
For any organization that is looking to consolidate monitoring tools, move away from an on-prem solution, or modernize its existing monitoring platform, LogicMonitor is a great solution. It is an excellent option for managed service providers since it offers multi-tenancy, multi-SSO, and client-facing read-only access options. LogicMonitor is a great option for organizations trying to move fast. Since it is SAAS-based, there is no complicated setup/configuration work up-front. LogicMonitor provisions the instance, and you get started!

The tool for strategic Managed Services partners

Rating: 10 out of 10
Incentivized
December 20, 2023
AG
Ali Gaeta
Manager of Managed Services
Internetwork Engineering (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
View profile
Use Cases and Deployment Scope
We use LogicMonitor for network and other network infrastructure monitoring and alert generation as a Managed Services Partner. We have recently transitioned from another tool that was not powerful enough and not customizable enough for our growing MSP business. We have a large enterprise customer that we couldn't effectively monitor/manage with our legacy tool. Thus LogicMonitor gives us the interface to do so in a more effective way. As an MSP providing business intelligence data and striving to proactively optimize our customers. LogicMonitor gives that data and view under the hood into so many systems for us to use to our advantage.
Pros
  • Granular data and metrics on all types of systems WITH graphical display
  • Range of products supported is vast and way more robust than our legacy mon tool
  • Customization abounds, and a lot of options to really make it work for customer nuances - a must for an MSP-used tool
  • Dashboards are key for internal management as well as providing MSPs a view and value add
Cons
  • Integration capabilities with PSA/Ticketing Tools lack customization for multiple calls/actions per alert function
  • Netflow/traffic analytics could show endpoints vs. IPs for all the popular ones, ex: Facebook, youtube, Netflix, etc.
  • GUI could be beautified...think Apple OS and easy buttons. Some of the navigation is cumbersome
  • Reports function ... cumbersome, drag and drop would be lovely since properties to not auto-populate
Likelihood to Recommend
After using and evaluating many monitoring tools for our MSP to use, I do feel like LogicMonitor is the best in class for power MSPs with a deep tech skill set that wants and needs the granularity and metrics LogicMonitor uncovers. An 8 because LogicMonitor still can improve in some areas, and if their GUI was updated to the modern, ease-of-use tools of today, it would be the only tool of choice! If it doesn't improve the GUI and ease of use, another player could certainly get there and push them out of the market. Ease of use with powerful = winner for any business, whether 1 or an MSP serving MANY.

Cloud based monitoring tool that excells

Rating: 10 out of 10
June 05, 2024
MS
Marko Simonovic
Software Engineer
TSG Enviroment (Computer Software, 51-200 employees)
Vetted Review
Verified User
LogicMonitor
1 year of experience
View profile
Use Cases and Deployment Scope
It presents to our company an intuitive and helpful interface, we can monitor with the help of tools integrated in this product the servers and other resources, the configuration of the devices does not require more expertise, we can generate several reports that are really helpful to avoid or detect problems into our resources and find the best solution for it
Pros
  • Great notification system that keep us alert for the operation of the devices
  • It effectively provides monitoring resources to our company that fulfill our business standards
  • It has been really helpful regarding device compatibility that could be implemented without problems
Cons
  • it could be costly for some companies that does not need cloud based monitoring services, but it is worth the investment on those that does
  • The application specifically mobile devices could give erroneous reports
  • It could be beneficial to offer a demo of this product to the other companies see if it fits their standards
Likelihood to Recommend
We find LogicMonitor really usefull for our company because we needed a cloud based monitoring product that could work seamless and efficient as possible regarding network monitoring, creating reports of infrastructure maintenance, grouping problems, providing useful graphs for diagnosis of several devices, we would not recommend this product if the company has few devices that are not difficult to monitor all at once.

LogicMonitor: The Easiest Cloud Monitoring Platform Around!

Rating: 10 out of 10
Incentivized
May 15, 2021
Verified User
Team Lead in Information Technology
Building Materials Company, 1001-5000 employees
Vetted Review
Verified User
LogicMonitor
2 years of experience
Use Cases and Deployment Scope
LogicMonitor is used to monitor IT operations systems and services. We moved from SCOM so that the TEAM could have an easier experience managing the basic service monitoring environment and have reliable alert notifications with escalation.
Pros
  • Easy to use interface.
  • Easy to tune monitors.
  • Easy to collect data and push to cloud.
  • Quick to setup.
  • Support is awesome!
Cons
  • Better Microsoft Teams Integration with cards that have escalate, Ack, STD, comments buttons.
  • Customization of built-in email notifications without setting up Integration.
  • ESX password confirmation.
  • Standardized rest API authentication for 3rd party dashboarding like from SquaredUp.
  • Improved error notification for events that show "no data."
Likelihood to Recommend
Basic monitoring of servers and services has served us well. These are the basic availability monitoring of CPU, memory, disk, and connectivity. More advanced Microsoft Services from on-prem ADDS to Azure AD Health have not been very good or UCS Hardware or even the awareness of Hyper-V Clusters. Vcenter monitoring could be improved around instance monitoring.

We got rid of our Managed Service Provider with Logic monitor

Rating: 8 out of 10
Incentivized
December 09, 2020
TH
Thomas Hagaman
Systems Engineer II
2-10 Home Buyers Warranty (Insurance, 501-1000 employees)
Vetted Review
Verified User
LogicMonitor
2 years of experience
View profile
Use Cases and Deployment Scope
We use [LogicMontior] to monitor our large call center and network devices. We have several MPLS links, and LogicMonitor provides usage analysis so we can easily tell if there is a network problem.
Pros
  • Monitor Cisco Call Manger
  • Network Devices
  • Firewall Monitoring
Cons
  • You have to pay extra for the really cool functions but that is the case with every cloud solution.
Likelihood to Recommend
[LogicMonitor] really works well for us so we don't have to have someone monitor out network devices, and spend more time implenting solutions and less time fixing problems.
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