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LogicMonitor

LogicMonitor

Overview

What is LogicMonitor?

LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Enterprise

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LogicMonitor?

LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.

LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.

LogicMonitor Features

  • Supported: Infrastructure Monitoring
  • Supported: Network Monitoring
  • Supported: Cloud Monitoring
  • Supported: Logs
  • Supported: Server Monitoring
  • Supported: Remote Monitoring
  • Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
  • Supported: Database Monitoring
  • Supported: Container Monitoring
  • Supported: Synthetic Website Monitoring
  • Supported: APM
  • Supported: Storage Monitoring
  • Supported: Virtual Machine Monitoring
  • Supported: Configuration Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: Reporting
  • Supported: Alerting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

LogicMonitor Videos

LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability

LogicMonitor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Implementation Rating highest, with a score of 9.7.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews From Top Reviewers

(1-5 of 34)

LogicMonitor Review

Rating: 9 out of 10
October 11, 2022
Vetted Review
Verified User
LogicMonitor
3 years of experience
We use it for monitoring majority of our systems. The biggest advantage is fast adaptation compared to some other monitoring tools.
  • Easy to use thanks to the modern user interface.
  • Very little technical troubleshooting needed. Everything just works.
  • Monitored data is stored up to two years.
Cons
  • Mass editing.
  • No dark theme.
  • Mobile app could be better.
LogicMonitor is a perfect tool for sysadmins who don't want to spend any time on developing the monitoring tool, but rather just to use it. LogicMonitor is not a RMM tool so fixing the alerts will require some extra effort.

Monitoring made easy

Rating: 10 out of 10
December 10, 2020
JB
Vetted Review
Verified User
LogicMonitor
1 year of experience
We utilize LogicMonitor to provide us real-time monitoring and alerting of our public-facing production ERP system, FTP, and Network. We are able to monitor Azure Cloud Services, Netflow data from our NexGen Firewalls, Website uptime, SQL Services, and trends as well as a variety of other tools.
  • Very easy GUI to understand and read.
  • Lots of great ready to use dashboards.
  • Easy integration with Azure.
  • Lots of great out of the box services, the SQL tools in particular are outstanding.
  • Enhancements to the product have been great while using it.
Cons
  • Mobile App is essentially non-existent other than being in the app store.
  • Possibly more templates that are very specific and then allow a picklist (easy checkboxes) of resources instead of typing in more resources or creating a new group.
I am very happy with the product and don't have many negative comments to relay to a potential customer. I recommend the product for monitoring your network and traffic. There are tools that may be more specific for a certain project but for the price point, you get what you need and much more. I would happily purchase again.

Fantastic monitoring platform, simple to implement and yields remarkable outcomes with low costs.

Rating: 9 out of 10
February 28, 2024
LB
Vetted Review
Verified User
LogicMonitor
3 years of experience
Both the on premises and cloud monitoring system has been converted to LogicMonitor and thanks to that we can analyze and collect more specific data without worrying about our infrastructure cost. Also installation was easier than we imagined as the documentation to set it up was extensive and both customer service and LogicMonitor community was always available and friendly enough which accelerated the whole process. There is no other monitoring system that matches its low cost and ease of use.
  • No need to worry about the overall cost as it costs much lesser than it's competitors.
  • Has friendly community and support so whenever there is an issue, it quickly gets solved and the extensive documentation further makes the process easy to follow.
  • The tool's overall performance is great and the UI is updated frequently to fix bugs or improved user experience.
Cons
  • Further improvement is required in their mobile app. Since it has a lot of bugs which causes it to crash and start glitching.
  • Even though it can identify if there is an issue and report it, it can't automatically fix it or give the solution for the issue. So if there was such a feature, it would save us a lot of time.
  • That was all that the it needs to improve on and there are no other significant problem or improvement that it needs.
The ease with which LogicMonitor lowered administrative and infrastructure costs earned it great recognition. It lets us monitor our entire network and see what's happening with a very intuitive graphical user interface which is frequently updated to further increase it's performance. And among all of it's competitors LogicMonitor is the best and cost effective solution to use for your company.

LogicMonitor Review

Rating: 9 out of 10
December 01, 2020
Vetted Review
Verified User
LogicMonitor
2 years of experience
As a managed service provider we use LogicMonitor as part of our service delivery. It has centralised all our monitoring across multiple technologies and multiple customers into one single platform. It has helped in consolidating toolsets and provides a powerful monitoring solution for any and all technologies that customers may have in their environment.
  • Alerting is very granular and allows for bespoke tuning to specific needs.
  • Dashboards are highly customizable and can be built out to specific needs.
  • It integrates well with major IT service solutions
Cons
  • Reporting could be developed more
  • Look and feel needs standardising in some areas
  • Mobile app needs developing
LogicMonitor is best suited to situations where you have multiple monitoring tools spread across infrastructure, both cloud and on-prem. This could be on an individual company basis or for service providers looking for a tenanted solution. It is relatively easy to deploy and scale, so can be started off small and grown as infrastructure and or customer base grows.

A wonderful cloud monitoring solution for all your needs

Rating: 10 out of 10
January 29, 2020
KM
Vetted Review
Verified User
LogicMonitor
10 years of experience
Our IT staff uses LogicMonitor to monitor our critical infrastructure and alert us if something is wrong. The fact that we do not need to deploy an agent to each resource we want to be monitored is genuinely a boon. Because it is so extensible out of the box, we can rely solely on LogicMonitor to be a one-stop monitoring solution.
  • LogicMonitor supports multiple device vendors and services out of the box, including NetApp, Nimble, Cisco, Citrix, VMware, Exchange.
  • Flexible alerting helps us get notified via a dashboard, email, text message, or phone call.
Cons
  • Like most monitoring products, alerts can be noisy when you first set up.
  • Mobile app needs some added features and support.
I would recommend LogicMonitor for any environment that needs monitoring, from small to large. Since all information is available on a public website, you can easily monitor your servers from anywhere. I wouldn't recommend to companies who are paranoid about an external website containing information on their monitored environment (you know who you are).
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