Very simple to set up and configure to start monitoring your devices right away.
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes …
Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
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Reviewer Pros & Cons
Pricing
Enterprise
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Cloud
Website Monitoring
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Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
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Carrier partners with LogicMonitor in path to unified observability
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).
LogicMonitor Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 29% |
| Mid-Size Companies (51-500 employees) | 41% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(310)Attribute Ratings
Reviews
(101-125 of 162)Companies can't remove reviews or game the system. Here's why
December 13, 2020
LogicMonitor is wonderful.
- Monitoring
- Configuration backups
- Alerting
- Folder structure
- Collector stability
- Additional integrations
December 13, 2020
LogicMonitor is Time Saving Magic!
- Auto discovery of Datasources and Datapoints for every added device
- Custom visual dashboards and many pre-configured rich dashboards
- Broad support and continual expansion of new devices and manufacturers
- After-hours alert management is lacking. 3rd party solutions are still recommended
- Updating DataSources can be time consuming if you need to edit the original DataSource.
December 11, 2020
Fantastically Awesome
- Easy to use
- Graphs are very informative.
- Server specifics are also very informative (CPU, memory disk usage, etc.).
- Anaylsis of data from months ago can be a challenge.
- Organization of servers could be more user friendly.
- Front end changes.
December 11, 2020
Second time LogicMonitor customer
- Cloud native service monitoring: Easy to setup and just works. Any service, any public cloud.
- Legacy hardware monitoring: Just as good at monitoring that 25-year-old ERP HP-UX system as the latest cloud-native tool, all in one pane of glass.
- Redundant collectors out of the box allow us to perform maintenance and not lose monitoring insight.
- Support is outstanding. Just top notch.
- The UI is not always consistent, particularly the enforcement of the 'better' alerts pane.
- Spend even more time on your 'troubleshooter' data sources to identify monitoring collection issues; granted this has come a long way in the last year.
- SSO integration using AD groups is not easy, requires custom integration work.
December 11, 2020
LogicMonitor - continuously evolving towards your monitoring needs
- Flexible so that you can easily define the service, application, process or any other critical function that is essential to successful operation. Works with so many different types of systems
- Robust alerting mechanism and easy configuration and setup. Allowing for phone, SMS, and email alerting.
- Has technology for watching almost any part of a technical environment. Great network hooks and tools, as well as configurable for most applications. Also, some really great new ways to monitor and deal with logs.
- Easy to use interface for configuration and ongoing use.
- Can always be more improvements in predictive monitoring and trending. Perhaps employing AI for some of the trending decision needs.
- Reconsidering pricing on the entry-level side so that smaller organizations can get into these sophisticated tools more easily.
- Possible pre-baked integrations with cloud platforms and services would be very nice.
December 11, 2020
Comprehensive, good alerting, expensive
- Alerting
- Alert interface
- Comprehensive
- Reporting is poor
- Setup interface is not intuitive
- Expensive
December 11, 2020
Great product and value for an awesome monitoring product!
- Great detail into systems that other vendors said couldn't be achieved
- Ability to generate useful reports!
- Portal is very easy to use
- Ability to tweak alerting globally or individually is a big perk!
- More pre-built dashboards would be nice
- Dashboards can be confusing to configure
- Alerts can cause fatigue if not properly tuned
December 11, 2020
LogicMonitor is an extensive tool that is a breeze to implement, use, and maintain.
- Alert rules
- Performance monitoring
- Escalation chains
- Netflow monitoring
- API integrations such as Meraki
- Network mapping
December 11, 2020
Good tool for insight into your system statuses with an excellent support team standing behind it
- Can monitor O365 service status and throughput.
- Able to predict future disk usage growth and alert us before we run out.
- Very flexible in how we can handle and route alerting from issues.
- Needs to implement device dependencies. For example not alerting on "down" devices attached to a switch that is down.
- Does not handle clustered services very well. For example of a clustered VM goes offline and there are 4 hosts in the cluster all 4 hosts report and issue rather than the 1 host it resides on or just the guest machine itself.
- Configuration can be confusing and difficult at times. The good news is their support is very available and willing to help.
December 11, 2020
LogicMonitor is the best Monitoring Tool
- Fix performance issues.
- Monitoring server health.
- Monitoring services.
- I need to see more tools like Splunk or something like that.
- LogicMonitor needs to have more tools to make integrations with Power BI or Tableau.
- The search in the alert dashboard causes confusion in our coworkers.
December 11, 2020
Fantastic support and account management.
- Technical support.
- Account management team.
- Standard instance monitoring.
- Cost of monitoring modern technologies like containers.
- Ease of use/UI.
- Out of box dashboards that allow you to drill in with ease.
December 10, 2020
LM, not so awesome, but a little bit of cool.
- Server monitoring
- Baselining performance
- Simple alerting method
- Easy to use interface
- Forward thinking
- They need to support automation like ansible, puppet, chef.
- The collector agent is extremely insecure and they are making no effort to improve this design.
- They only support a few collector sizes that are unable to keep up with number of devices we have.
- They do not support load balancing collectors.
- They are terrible at notifying when datapoints are dropped or missing.
- They are not good at network equipment monitoring and aren't able to tell the difference between weighted BGP interfaces intelligently understanding traffic patterns.
- They're ML story is a lie, its all based on what they call dynamic thresholds that don't really work at scale and still require manually configuring the settings.
- They released LM Cloud but scoped its use case too narrow causing a really good feature to be blind to other possible uses of that feature.
- It is WAY too easy for datapoints team to be messed with and broken.
December 10, 2020
LogicMonitor is how monitoring should be.
- Present data in an easily digestible way.
- Open communication with account representative for things like bug reports and feature requests to further customize our experience.
- Platform Integration with ticketing systems is very good out of the box, with support for custom integrations.
- Anything that can be measured can be monitored in LogicMonitor.
- New features are often lackluster on first deployment, but usually are patched within an expected timeframe.
- Support tickets could be worked faster.
- Out of the box data sources are sometimes irrelevant and need to be customized.
December 10, 2020
Robust and intuitive Monitoring and Alerting
- Intuitive
- Cloud-based
- Scope
- Importing mib files
- Alert tuning
December 10, 2020
Excellent Value for needs
- Easy implementation.
- Well organized dashboard.
- Good value for cost.
- Their additional add-ons have been released recently.
- Had to buy a SIEM for LogicMonitor to hook into.
December 10, 2020
Great tool for those with patience.
- Great granularity.
- Robust monitoring for all types of devices.
- Easy to understand dashboards.
- On-boarding is cumbersome.
- Steep learning curve compared to other products.
- Ease of use is not even considered.
December 10, 2020
LogicMonitor the Network Monitoring Tool You've been Searching for!
- Monitors a wide variety of equipment.
- Integrates with multiple platforms.
- Allows you to monitor multiple devices in a single view to give you a better idea of overall application performance.
- Needs a better integration with Connectwise CMDB.
- Would love to see a focus on MSP centric applications such as IT Glue and BrightGauge.
- Pricing is a little hard to swallow.
December 10, 2020
LogicMonitor excels in ease of use and the ability to customize to your organization
- It allow us to monitor our traffic across our MPLS and DIA links.
- It monitors our switch ports and alerts us to any issues with our uplinks as well as our access ports.
- It alerted us to expiring certificates on our network equipment which allowed us to avoid downtime.
- We are able to create custom monitoring to tailor the software to our particular needs.
- We had issues with netflow working properly with our Cisco Nexus gear.
- We have had issues with SNMPv3.
- The ability to easily browse thru resources is a little clunky.
December 10, 2020
LogicMonitor the Logical way
- The environment is very easy to configure.
- LogicMonitor deployed wizards to automate adding new resources. This feature makes end user functionality so easy.
- SLA Report features are customizable and very reliant on environment matrix.
- AWS Services and features for monitoring.
- AWS Services reporting metrics
- Go-Live Feature. When moving resources from a test environment to a production environment, SLA Data should have a data purge option. This would provide clean numbers on the production environment metrics on reports. Rather then including the test environment SLA data in a Production environment.
December 10, 2020
Great product
- Monitors memory alerts
- Monitors CPU loads
- Monitors Service Checks for business critical applications
- Simplistic Main Dashboard
- Subdirectories for clients made easier to access
December 10, 2020
LogicMonitor review
- Easy Deployment
- Dashboards
- Nothing installed on systems monitored
- Voice system monitoring
- Application monitoring
- Call center monitoring
December 10, 2020
Monitoring made easy
- Very easy GUI to understand and read.
- Lots of great ready to use dashboards.
- Easy integration with Azure.
- Lots of great out of the box services, the SQL tools in particular are outstanding.
- Enhancements to the product have been great while using it.
- Mobile App is essentially non-existent other than being in the app store.
- Possibly more templates that are very specific and then allow a picklist (easy checkboxes) of resources instead of typing in more resources or creating a new group.
December 10, 2020
LogicMonitor, the all seeing eye to your IT world
- Distributed collectors
- Web based admin/dashboards
- Very diverse monitoring platforms
- Root Cause Analysis
- Auto Balanced Collector Group
- Better report generation
December 10, 2020
Enabling MSPs to provide sophisticated insights into their customer's environments!
- Monitoring
- Alerting
- Proactive response
- Configuration backups
- Better documentation on APIs and integrations.
December 09, 2020
Love it. Check Logic Monitor out for sure...
- Dashboards
- Notifications
- Cloud access/hosting
- A little more detail or 'ease of use' for reporting outside of the can info
- I'd like to see easier ingestion of devices that aren't already built in. Being able to update/upload MIBs directly or some way to ensure we can use any SNMP device.