Very simple to set up and configure to start monitoring your devices right away.
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes …
Overview
What is LogicMonitor?
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
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Reviewer Pros & Cons
Pricing
Enterprise
Contact sales team
Cloud
Website Monitoring
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogicMonitor?
LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.
LogicMonitor Features
- Supported: Infrastructure Monitoring
- Supported: Network Monitoring
- Supported: Cloud Monitoring
- Supported: Logs
- Supported: Server Monitoring
- Supported: Remote Monitoring
- Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
- Supported: Database Monitoring
- Supported: Container Monitoring
- Supported: Synthetic Website Monitoring
- Supported: APM
- Supported: Storage Monitoring
- Supported: Virtual Machine Monitoring
- Supported: Configuration Monitoring
- Supported: Topology Mapping
- Supported: Customizable Dashboards
- Supported: Alert Escalation Chains
- Supported: Reporting
- Supported: Alerting
- Supported: 24x7 Live Technical Engineer Support
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who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability
LogicMonitor Integrations
LogicMonitor Competitors
LogicMonitor Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
LogicMonitor Downloadables
Frequently Asked Questions
LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).
LogicMonitor Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 29% |
| Mid-Size Companies (51-500 employees) | 41% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(310)Attribute Ratings
Reviews
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December 03, 2021
LogicMonitor is by Far the Best Monitoring SaaS Tool
- Granual visibility on resources component health
- Cloud solution
- Excellent Dashboards and integrations
- Collector dependencies
- Licencensing
September 11, 2021
Upcoming Market Player
- Fault and performance monitoring.
- Cloud services monitoring.
- Dynamic threshold.
- Anomaly detection.
- Reporting for large environment.
- Topology mapping.
- Network automation.
- Easy setup and basic monitoring configuration.
- Reduced load on the environment due to it using a proxy server rather than agents.
- Externally accessible web interface that integrates with Azure IDP and can leverage MFA.
- Support
- Support
- Support
- A great platform that allows you to set up and collect actionable data in minutes.
- It has a very intuitive user interface, is cloud-based, and does not require much maintenance.
- Its control panel is straightforward to customize and adapt.
- To make the application easier to use, if you don't find what you need, you can create your modules, as its panel can generate them and display them on the monitor in a few clicks.
- Device logging should be more specific.
- Add more straightforward options to monitor logs.
- Ability to monitor various device vendors.
- Programmatic with many APIs and code customizations.
- Easily digestible dashboards.
- Can be overwhelming with the customizations.
May 17, 2021
Reduce Alert Fatigue with LogicMonitor!
- Extensive monitoring capabilities for a wide variety of hardware.
- Monitoring and alerting thresholds can easily be templated and applied to numerous endpoints quickly.
- Alerting methods and integrations with 3rd party software is open and easily configured.
- Upfront setup will take some time.
May 17, 2021
LogicMonitor in an SMB
- Dashboards are very customizable.
- Implementation is very straight forward and simple.
- Implementation team is very helpful in getting you started.
- Integrated with most every kind of hardware we could throw at it.
- Alerting is tough to get tuned properly and not overwhelm with nonsense alerts.
- Seems to uninstall itself or stop the service randomly on Windows which is problematic.
- Unable to track the VPN Tunnel uptime properly, using a script gets some info but it's inaccurate which makes it worthless.
May 17, 2021
LogicMonitor review
- Agentless monitoring.
- One unified monitoring solution.
- License cost is low compare to other competitors.
- No need to maintain LogicMonitor since it's hosted in SAAS.
- Need to enhance OOB reporting as it requires more manual effort to create custom reports.
May 17, 2021
Using LogicMonitor as a Non-MSP
- Alerts and Escalation Chains
- Netflow Metrics
- Configuration Change Comparison
- Could use more reporting options
- Waiting on the addition of BGP neighbors in mapping
- New UI rollout is taking a while
May 17, 2021
Best Monitoring Platform on the Market!
- Ease of setup
- Intuitive interface
- Reliable results
- Cost
- Text notifications for alerts.
- Monitoring of cloud services like Office 365.
- I don't have anything at this time that should be done differently, we are happy with the product.
May 15, 2021
LogicMonitor
- Alert tuning.
- Auto discovery of new infrastructure.
- Ease of use.
- Better interface.
- Very detailed with scan settings, easy to setup.
- No agent required to monitor devices.
- Network load is minimal based on traffic it sends for monitoring.
- Alerting can be cumbersome to setup at first.
- Recommend startup services with purchase, expensive but good.
- Cost per device can add up.
May 15, 2021
The Logic of Monitoring
- Automatically adds and inventories servers properly.
- Simple build-out for dashboards.
- Simple configuration for overall views.
- Agentless monitoring.
- Complex configuration for specific items.
- API to third-party applications could be better.
- Faster reporting.
- The built-in alerts are fantastic. By default all alerts are enabled. You can fine tune each alert as needed.
- The deployment was quick. Within 4 hours I had about 90% of our environment configured in LogicMonitor.
- The UI is quick.
- The support and POC team are fantastic. They helped us learn about the product and helped us configure the solution for our environment.
- The UI is quick, but it did take a little bit of time to get use to the UI.
- Some tasks are not obvious on how to configure like getting WMI configured.
- The UI is a little inconsistent throughout some of the pages.
May 15, 2021
Solid product with a bit of a learning curve
- Alerting
- Customization
- Integration
- Jargon is a bit hard to wrap head around
- User management could be streamlined better
- GUI needs improvement
- Easy to use interface.
- Easy to tune monitors.
- Easy to collect data and push to cloud.
- Quick to setup.
- Support is awesome!
- Better Microsoft Teams Integration with cards that have escalate, Ack, STD, comments buttons.
- Customization of built-in email notifications without setting up Integration.
- ESX password confirmation.
- Standardized rest API authentication for 3rd party dashboarding like from SquaredUp.
- Improved error notification for events that show "no data."
- Dashboard visibility by area of discipline.
- Alert notification and escalation.
- Cloud monitoring.
- Pricing process and pressure from sales.
May 14, 2021
Very good network monitoring tool
- You can run python code to do certain things which are not possible in other monitoring vendors.
- Easy to navigate the GUI.
- Low cost.
- Upgrade was buggy once a while. The GUI is not actually as good as before.
- Data can go missing. We lost data and went nowhere with support.
- Very lacking in terms of netflow, too limited for a mid-size firm. The number of flows per box is too low and data can be completely off. We cannot trust the NetFlow report.
- Support is not the best for sure. Alot of problems were not resolved until escalation to senior management.
May 14, 2021
LogicMonitor makes me look like a rockstar
- Deep monitoring of server and network devices.
- Windows servers
- Cloud services
- Cisco devices
- Hard to custom build monitors without custom scripting.
May 14, 2021
Best performance monitoring tool
- It has both real-time and historical performance data for server CPU, memory, disk I/O, and network usages, all displayed in beautiful graphs. Very convenient for performance troubleshooting or determining whether a device is over or underused.
- Sometimes, I need to compare performance on two different servers but Logic Monitor can only display one server's performance at a time. So in order to compare, I need to switch back and forth between the two servers and in each switch, I need to start over and repeat the same process of selecting time frame and drilling down into the graphs. It will be nice if Logic Monitor can add a feature to display two or more servers' performance data in the same graph.
May 14, 2021
Solid Application
- Stats on CPU.
- Easy to see UI and gather information.
- Could use more information and more pie graphs.
May 14, 2021
LogicMonitor buys us peace of mind
- The time series database is very effective at providing granularity as well as longer trends.
- The dashboards are very useful for creating custom aggregations and reports.
- Being able to quickly search for a resource/machine across the entire enterprise is very useful for finding data quickly.
- Clicking through different tabs on the left nav pulls up entirely different interfaces and is a bit jarring at times.
- Being more linkable to share or export the exact screen / time window that you're looking at would be helpful.
- It does a very wide variety of monitoring, pretty well, but it is very limited on the SQL database related metrics / tracking which requires us to still maintain a separate tool for monitoring more in depth database related metrics.
- Easy to customize
- Fast UI
- Central monitoring system
- Easy to use
- Use more predictive solutions using AI and ML
- Logs
- Looks like an old UI
- Build in data sources for SQL, Microsoft
- DB monitoring
- LogicMonitor data sources allow you to monitor practically anything. If you can convert it to data, LogicMonitor can be modified to ingest and alert on it. There are a large number of out of the box data sources that cover pretty much everything standard you want to monitor, there is a large community of users who have also published their data sources and there is the flexibility to create your own. Data sources are limited only by your imagination.
- LogicMonitor offers the ability to monitor a broad range of devices and environments with great detail and precision. We struggled to find a software package that offered the ability to monitor both our Cloud and on-prem environments, with the detail we were looking for and at the price that we were offered. We have grown by acquisition so we are in all the Clouds as well as running a diverse set of hardware and software environments and LogicMonitor was out of the box ready to handle a vast majority of our environments.
- LogicMonitor customer support is very responsive and willing to work on any issues that we are experiencing. Their first level support handles most of our questions and is able to quickly escalate directly to the developers for any bugs that are discovered.
- When thinking about monitoring we have two major pieces. Performance metrics and logging. LogicMonitor covers the first very well but currently, it was not in the log monitoring sector. They are currently working on making up ground in that area but have a lot of work to do to get to the level of ELK or Splunk.
- Intelligent alerting is still a bit young. Knowing how devices are connected to what and alerting only on the device that's having issues is in its infancy. There are ways to configure this but it takes a lot of manual configuration to get it where you want it and needs to be maintained with any changes. We don't normally have a cascade of alerts due to devices failing but in certain environments, it has happened.