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LogMeIn Central by GoTo

LogMeIn Central by GoTo

Overview

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

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Recent Reviews

LogMeIn Central review

8 out of 10
January 08, 2024
Incentivized
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS …
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A solid solution

8 out of 10
December 11, 2023
Incentivized
We use LogMeIn Central to provide our clients with managed remote access services to their devices. We also use the ad hoc feature as a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (87)
    9.6
    96%
  • Over-the-Internet remote session (92)
    9.6
    96%
  • File transfer (91)
    9.2
    92%
  • Remote management of servers & workstations (84)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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LogMeIn Central

$80

Cloud
per month (minimum 25 computers)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $80 per month
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.6
Avg 8.2
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Product Details

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central by GoTo Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

LogMeIn Central by GoTo Video

LogMeIn Central | Product Overview

LogMeIn Central by GoTo Competitors

LogMeIn Central by GoTo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LogMeIn Central by GoTo starts at $80.

TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.

The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(160)

Attribute Ratings

Reviews

(1-25 of 94)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our company, we use LogMeIn Central to make sure everything runs smoothly, especially with so many POS agents out in the field. The big challenge it helps us tackle is letting our IT team fix computer issues from anywhere. With people all over the place, it's a real headache if they can't get into their systems. LogMeIn Central makes it easy for our IT and Help Desk Professionals to solve problems without having to be physically present, which saves us a bunch of time and hassle. We also use it to keep an eye on how everything's doing. It helps us check if computers are healthy, update software, and keep things working smoothly. This is important, especially for our POS who are out there making sales.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize LogMeIn Central by GoTo for remote computer access and control. This is an integral piece in our IT tool kit. It gets used weekly for sure and sometimes even daily. It is extremely helpful in use with end user issues for troubleshooting and fixing user issues. It is installed on every user machine before being put into use.
Nathan Clark | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use LogMeIn Central by GoTo primarily as a secondary, but daily used, remote access solution across multiple clients to allow for easy, direct access to specific machines at client locations. It affords easy access from multiple devices (PC, macOS & iOS) and incorporates background file transfer and command prompt ability, as well.
January 08, 2024

LogMeIn Central review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS devices. LogMeIn Central is also used to check up on the status of machines and file transfer.
Rohan Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn Central by GoTo makes remote device access and management possible for administrators, simplifying support and troubleshooting. IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features. It is the most dependable remote monitoring and management tool available. delivering vital patch management, rapid, secure HD remote access, meaningful reporting, potent IT automation, and more from a user-friendly platform.
Judy L. Berglund | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use LogMeIn Central by GoTo for remote management and monitoring of various devices, specifically desk tops and laptops. It can also be used for patch management and automation through the software. This often times is used when issues occur and a Level 2 or 3 technician will need to remote into the device to review what is occurring. Action items can then be handled by the technician to remediate the issue.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've used LogMeIn Central by GoTo for six years. It was recommended to me by an IT professional. It's reliability was a life saver during the pandemic. In our fast paced world it's no longer practical to travel to clients this is a reliable fix for that. It's also good if you provide software support or other troubleshooting.
John Besedic | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have several companies that I have installed LogMeIn Central by GoTo that we use to remotely manage all company computers in one interface. We can look at cpu usage, installed software etc when troubleshooting end users. It is a all in one platform to manage small to large enterprise organizations.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to monitor and manage our large number of Kiosks at multiple buildings within our organization. Helping us keep them updated and alerting us of issues. It helps us be pro active instead of reactive in many of our cases. Essentially it just helps keeps us a little more organized.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use LogMeIn Central for unattended remote access for a single account (off our domain), on two iMacs. It works well for a quick and easy setup/access of computers off-site, off our domain, off our WAN, etc. It recently had a UI change, but only for the login process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use LogMeIn Central for consultants and users outside our domain to be able to access a virtual machine on the domain. Some users use it for WorkFromHome, while others use it for support purposes. We don't want personal computers on our domain or any computer/device that isn't on our domain that we can manage to log into our network via VPN. This was an issue with some of our contracts as organizations utilizing our services wanted to be sure that our network was secure. LogMeIn Central provides that work-around we need to keep our network secure while still being able to continue business as usual.
Carolyn Mitchell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used for It to remote in and fix our computers. I personally have not had any issues with it..very user-friendly on both Its and m sides. I actually love the idea of having it at our fingertips, and you love the cloud-based backup.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Central helps us monitor and support remote workstations and run technical and usage reports. We are experimenting and leveraging this kind of technology in remote or hybrid working environments, which allows us to test the full capabilities of remote management and end-user support who may not be able to come to the office.
Score 8 out of 10
Vetted Review
Verified User
Central is the software we use to provide remote support to our company's internal users. Before using Central, remote access was slow and delayed which caused some problems during the service, among them, when Windows requested Administrator access the resolver agent could not enter his credentials. With Central this was solved, making the service much easier, besides all the service being audited
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use LogMeIn central to manage our customers PC's. We needed to ensure that we were applying patches correctly and monitoring the status of our antivirus, which LogMeIn does really well. It's also good to be able to remote into the PC whenever we need to make changes. The software allows us to respond very quickly when needed, and I must say that it's also very stable. The fact that the software is both speedy and reliable saves us a lot of money in the long run. As a managed service provider, we are occasionally asked by our customers to provide reports on their assets. LogMeIn supports the ability to do this, and the reporting templates are good enough to provide to customers.
December 10, 2022

Log Me In Central

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize this product to support both internal in external users. It is quite useful in preventing on sites. The product allows all of our technicians to manage customer servers and workstations remotely in a smooth manner. This product saves us tons of man hours yearly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We were not using a Standard tool for Remote Desktop (as we were using Team Viewer/AnyDesk), then we purchased Central as remote tool. This resolved many of our major problems like secured Remote connection, no interruptions via share, managed asset inventory, pushing updates/patched with ease, Scheduled updates, software upgradations/bulk installations.
Lucy Daniell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Central is one of the most powerful and reliable remote monitoring management platform that is very user-friendly and easy to use to complete tasks anytime anyday anywhere. I like it's a pure, cloud-based remote monitoring tool that enables IT professionals to effectively monitor, manage and secure our endpoint infrastructure. It does well for remote employees or endpoints scattered across the globe and provides our organisation with speed and flexibility and increase productivity. I also like how the information is aligned electronically like resources and computer information are available on our end so no need of manual checking.
JASON WORKMAN | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Central to remote into workstations / laptops on our network. It does an amazing job at this and is unmatched by any other product that performs a similar task. We added the patch management and security modules and were disappointed in those offerings. The security module is based on bitdefender, which is top tier AV module. However, the Central offering of this product is lacking many of the things that make bitdefender an amazing security product. Scaled down for Central, it is subpar in my opinion. The patch manager is a little less that average and does a fair job. But if you are looking for a more complete system that scans the entire system for vulnerabilities, then you should search for a better solution. The Central basic offering is where we are going to return our licensing to since that is where Central excels and has the most value. I don't really consider Central a fully developed remote monitoring software offering.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We typically use central to remote into agents' computers to assist them with setup during training or to have engineers assist us with issues we don't understand. Central is utilized for us to more easily work together without using screen share in a program like Zoom where we can't take control of our agent's desktop.
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