Navigating the Remote Landscape with LogMeIn Central
In our company, we use LogMeIn Central to make sure everything runs smoothly, especially with so many POS agents out in the field. The big …
Starting at $80 per month
View PricingOverview
What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…
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Popular Features
- Screen sharing (87)9.696%
- Over-the-Internet remote session (92)9.696%
- File transfer (91)9.292%
- Remote management of servers & workstations (84)8.282%
Reviewer Pros & Cons
Pricing
LogMeIn Central
$80
Cloud
per month (minimum 25 computers)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $80 per month
Features
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LogMeIn Central by GoTo?
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor,
manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central
provides IT organizations with the speed, flexibility, and insight needed to
increase productivity, reduce IT costs, and mitigate risk.
LogMeIn Central by GoTo Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Remote Active Directory® management
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Annotations
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
LogMeIn Central by GoTo Video
LogMeIn Central | Product Overview
LogMeIn Central by GoTo Competitors
LogMeIn Central by GoTo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
LogMeIn Central by GoTo Downloadables
Frequently Asked Questions
LogMeIn Central by GoTo starts at $80.
TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.
Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.
The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(160)Attribute Ratings
Reviews
(26-50 of 94)Companies can't remove reviews or game the system. Here's why
September 27, 2021
LogMeIn Central - does exactly what they say it does
LogMeIn Central is used mostly in 2 departments. One is by myself to provide remote support and software updates to staff in satellite offices. Another department is for remote access to workstations in their office as they need direct access to a local server for what they do. LogMeIn Central allows me to carry out support functions and troubleshoot all my users' computers (about 150) and remotely access and manage all my on-premise servers while enabling me to work from home to do so.
- Ease of use - it's pretty simple to get in and get started.
- Updates - one of the modules allows you to see what windows updates computers need and to apply them, and to see some 3rd party software that needs updating too.
- Assigning users to machines. Allows you to enable a user to access one or many machines, in a group or one by one. Simple and easy to control access as needed.
- Central managers/admins should have a way to force a reset of a users password - right now each user has to initiate that on their own.
September 25, 2021
LogMeIn Central for remote support
We have used LogMeIn Central [for] 6 years. We used it across our whole corporation. Our primary goal is to support users remotely. It is a big challenge when you are supporting users who are in remote offices or working from home. We decided to look into solutions [when] we came across LogMeIn Central, [they] addressed our remote support issue.
- Remote screen sharing and mouse control
- Device management
- Application install
- Remote screen and mouse performance
- Connectivity issues
- LogMeIn client install could be better
September 22, 2021
LogMeIn Central gives small IT computer world class support tool
LogMeIn Central is being used to remotely manage client networks, workstations, and provide remote user access to local workstations. LogMeIn Central allows me to address client computer issues during and after work hours. It has improved the level of customer satisfaction 3-fold. It is an integral part of delivering world-class support to small and medium-sized businesses where IT expertise is limited.
- Remote computer access
- Providing remote user access to local workstations
- Deployment and groups for adding and managing accounts
- Anti-virus management and reporting
- Update management: Better access to computer update status
- Ad hoc support: Use of codes preferred for more efficient help desk support
July 14, 2021
Great Access at your leisure
We deal with a lot of remote areas and with [LogMeIn Central] we are able to assist our employees no matter where they are located at. It is also very beneficial to our tech team as well being that they are also rote they are able to update and fix our systems as needed.
- Notifying us when a computer is offline and how long it been off line helps us with employee control.
- The security of logging in with username and password keeps anyone from being able to take over others system
- The ability to be able to turn on a computer when I'm not able to make it to the location has been a plus.
- I can't think of anything at this time. Everything works very well
- N/A
- N/A
July 13, 2021
LogMeIn Essential for Remote Employees
LogMeIn Central has always been an essential tool used by our organization over the last 10+ years mainly to enable remote users to connect to their office computers instead of VPN where the company computer management is much easier and safer to perform. Having remote users utilize their office computers for their daily tasks makes it easier to perform upgrades, updates, and security management on their office machines only.
It also provides a very fast, secure, and easy solution to perform remote support.
In addition, it is also very utilized to provide individual educational training while users can watch at the same time on their screen.
It also provides a very fast, secure, and easy solution to perform remote support.
In addition, it is also very utilized to provide individual educational training while users can watch at the same time on their screen.
- Enable users to remote connect to their office computers
- Provides an fast and easy remote support solution
- We can provide remote trainings individually
- Gives control to what each user can access
- Fast and easy to remote transfer files
- Full access to remote machine to perform reboot
- Multi monitor support
- High security
- Easy deployment and computers management
- Remote access to support computers via phone and tablets
- It would be interesting to have two users to connect at the same machine remotely
- Speed lags tremendously on MAC computers
July 07, 2021
LogMeIn is absolutely the best software I use!
I use LogMeIn Central on my home computer to work remotely. I am the only staff person who is using this program. The other staff used Dropbox, but they can't access all of their information like I can with LogMeIn. This program makes it like I am sitting in front of my work computer. It enables me to access my C drive, where I store confidential information that I do not want other people to have access to.
- It truly makes it like you are sitting in front of your work computer
- It allows you to have access to all of your programs, printers, etc.
- It enables me to access my payroll information that I have stored on my C drive
- They could improve the function to reconnect when you time out. I have to totally quit the program and log back in.
- They could improve the switching between screens. I would like to have the screens side by side instead to using the monitor button on the top to switch.
- They could make it more difficult to accidentally enter the administrator's screen, which I have done multiple times.
June 29, 2021
Excellent Remote Desktop Program
It allows me to connect to users remotely very quickly and without issue. I loved LogMeIn Central but the cost has inflated of late. Installation is easy for other computers; you can send a link for the user to install it on their own computer. It is user friendly as well.
- Allows easy remote connection
- No lag
- User friendly
- Lower price
- More computers for the value
LogMeIn Central is my go to remote management tool. This lightweight tool is one of the most stable and dependable remote management tools in my arsenal. As my primary remote tool, I find the system easy and intuitive to use, very secure and a high level of support is available in the rare instances I need it.
- LogMeIn provides stable remote access
- LogMeIn takes security very seriously. Their client connects via secure channels and they offer multifactor authentication—a must in today's threat landscape.
- A recent account update has brought many of the standard Pro features to LogMeIn Central—like file sharing, screen sharing, remote printing and the like.
- Price. I mentioned the new account features, well those were forced, and the price of the system effectively doubled. More warning and choice would have been appreciated.
- They should look more at a client-less way to provide the remote access.
- The client should auto-update without intervention.
December 08, 2020
LogMeIn at its best!
LogMeIn is being used throughout the whole company for deploying Antivirus and Windows updates. It comes in handy when I need to remote into a users computer at any given time without issue. Its a great program and would recommend to any new user.
- Remote access 24x7
- Antivirus/windows updates
- Excellent Portal page to view all workstations and tasks
- Onetomask thershhold tasks are amazing
- The best way to Administer all your workstations in one place
- Provide a current status bar of the virus definition updates
- Allow all windows updates to be downloaded (regardless of group policy settings)
- Tell LogMeIn to only focus on one anti-virus program and not multiple
November 16, 2020
Make Ur Life Easier with LogMeIn!
It's being used to help troubleshoot any computer software or networking issues throughout the whole company.
- Remote access to all work computers from anywhere that I am at.
- The ease of use from my computer, iPad or iPhone.
- The ability to schedule and install Windows updates simultaneously.
- The antivirus module is a great feature.
- A NIST 800-171 Cyber Security compliant feature would be nice to have.
October 23, 2020
LogMeIn Central - easy, fast and powerful
The IT Department uses LogMeIn Central for remote endpoint management, inventory and patching.
- Remote access.
- Inventory.
- Software updates (Patching).
- Software updates (Patching).
August 25, 2020
Great service for the price, easy to use and very stable
We use LogMeIn Central to access our customer computers, and it worked very well and was stable for years. The pricing is good, but I was shocked this year when the price doubled on me within a few weeks of my renewal. I was pretty frustrated that no consideration was given on our budget and timing. We worked it out, but it still happened. We wanted to use the Antivirus feature, but it's not ready for us. I can't exclude server paths so I could not buy it.
- Quick access to customer machines.
- Status that the machines are online with the windows client.
- Good organization on the website.
- The antivirus feature needs a lot of help. It does not exclude paths correctly and some other tweaks need to happen. I was disappointed that I could not use it.
April 10, 2020
LogMeIn Central gets any company up and running with remote access quickly and easily.
We use LogMeIn Central across the whole organization, and with several of our clients. It solves multiple issues, (1) people at home accessing their internal computer at the office, (2) IT support personnel accessing people's computers to give them help when they have an issue, (3) IT support accessing servers in our data center when things go wrong, (4) anti-virus software that can be integrated with the computers, and (5) seeing what patches and updates that need to be applied to these computers.
- Remote access
- Remote support
- Anti-virus software
- Getting access to the command line where there are more serious problems.
- Ability to restart in safe mode a computer
- Ability to see the updates and problems with computers
- Ability to monitor who is online accessing their computer remotely
- Not working with a Chromebook.
- Their antivirus software has produced some false positives
- Their phone support has been hard to get a hold of at times.
- They are more expensive than other remote access / control software
December 24, 2019
My Review of LogMeIn
LogMeIn Central is used by staff in our company, and I also use it to remotely support our clients outside of the company with their IT issues.
- In my opinion, the quality of the screen display with LogMeIn is superior, particularly in CAD and Engineering applications.
- The LogMeIn company is approachable.
- Improvements could be made to the discrepancy that exists with handling Passwords in the LogMeIn Client, and when accessing remote systems through a browser. Currently, these are handled differently. The password is most definitely correct, but with one way it will work, but in the other, it will be wrong, and the result is that you are locked out of access to the remote until the system times out. I have historically always used a cut and paste to save complex passwords when accessing remote sites from a Browser, and this has been reliable in the past. Now that I am also using the LogMeIn Client on some systems, in my experience, it is that the trailing white space at the end of the password is not being removed. Remembering complex and long passwords without using a Cut and Paste is impossible.
- The models for the marketing and pricing of the LogMeIn PRO, Central and Ignition products could be more integrated. In my case, supporting remote clients on a one-off basis would be considerably improved if I had access to Ignition as a part of the package instead of having to talk the client through the installation to then be able to access their system for a one-off use. Also, we would not need to be subscribing to as many seats in Central as we now do.
[It's being used for] Supporting multiple clients through remote access to their computers to perform financial and technical processes. We become their virtual bookkeeping, technical support, and financial management teams for small businesses.
- Remote access and control
- Printing locally or on remote system
- Capability to access multiple systems from an iPad at the same time
- Better ability to stay connected on weak cell signals
December 12, 2019
Works, and works well!
We use LogMeIn to remote into any PC in our environment. It works well for the ability to be on the machine at the same time as the user when they have an issue. They are able to “show” us the problem real time when we cannot be at their desk.
- Makes managing PC's an easy task.
- Ease of use.
- They need to blend their products better. Some of the features of Rescue would be great in Central.
- The desktop app does not allow you to move computers to other containers or rename machines.
September 09, 2019
LogMeIn Review
I've been using LogMeIn Central for 10+ years, and it is only used by myself. It is only used for remote support to customers.
- Remote support.
- Ability to assign user licenses to customers.
- Pricing for B2B, managed service providers, and support companies. Big gap in pricing between 100 users and 250 users, no in-between tiers available.
September 06, 2019
LogMeIn Central is a strong, reliable, and effective remote access and support solution
We use LogMeIn Central to help provide IT technical support all employees, local and remote.
- Remote control and screen sharing.
- Virus Monitoring.
- File system access.
- Service management.
- More granular licensing options to allow for fewer users but more functionality for the same cost. We only use half of the license count but could really use the features on the next licensing level.
September 05, 2019
LogMeIn Central - Great for Business!
We use LogMeIn Central to manage laptop computers out in the field. We are able to assist employees troubleshooting their computers remotely or share a screen to consult on a project. Using LogMeIn Central allows all employees to connect to a server. We are able to save and share files. For other businesses, we are able to provide ad-hoc support. Overall, LogMeIn Central allows for us to work remotely more effectively.
- Connecting to Server
- Remote Access
- Mobile Access
- Security
- Support
- Adding mobile capabilities to connect to the server and "SAVE" back to the server using Microsoft applications by partnering with them... Always need to save file to Dropbox or other cloud service instead of connecting and saving directly through LogMeIn Central.
August 30, 2019
LogMeIn Central User Experience
We use it to access computers across our organization and in other organizations remotely. It enables fast, efficient access from around the world without having to go onsite. It is available from PCs and mobile devices, giving a lot of flexibility. We also use it to securely transfer files between locations.
- Remote access with quick screen refresh
- Remote restart
- Transfer files securely
- Secure access
- Remote support
- Cost could be lower
- Ability to have multiple users share the screen simultaneously
- Linux support
August 29, 2019
LogMeIn Central ROCKS!!!
LogMeIn Central is used by me to control all the PC's in our organization, do updates, run tasks, etc. It allows me to help with issues from anywhere. I love it!
- Remote control - works amazing from PC, tablet, phone
- Updates - does a great job of keeping PCs up to date
- One too many tasks - Does not have the ability to know what the local user is so that I can do updates to each persons individual %appdata% folder. This means I have to manually send update files to each computer using File Transfer. Total pain. The %appdata% is there, but as I have worked with tech support, it picks up "my" information, not the computer user. My info does no good.
August 28, 2019
Worth the Business Investment
We are a geographically dispersed company with office and field staff in multiple cities and states. LogMeIn Central allows us to remotely monitor, manage, and support our IT infrastructure. Anti-Virus protection and Windows updates are critical for keeping our business secure and this product makes it ridiculously easy to manage that network. Coupled with the remote access and support functionality, this was an easy purchase decision for our company. We were able to lower our costs of using these various services separately.
- Anti-virus protection and threat monitoring.
- Remote access and support.
- Ability to push Windows updates.
- Single sign-on service.
August 28, 2019
Great product for IT support
We use it across the organization to support our user base for IT support and also by our team supervisors to support their agents for training and other purposes.
- Remote desktop access.
- File transferring,
- Remote manage access.
- Remote command prompt access.
- Sometimes the client program needs to be stopped and started again for remote desktop access.
August 28, 2019
LogMeIn is Good, but Horrendously Overpriced
We used it to remotely access all of our computers (PC + Mac) across seven campuses throughout the Midwest.
- Android and iOS app work great.
- LogMeIn desktop client works great.
- Horrendously overpriced.
- 40%-80% annual price increases.
- Remote sound does not properly switch back to local sound all the time on Macs.
August 28, 2019
LogMeIn Saves the Day...Again!
I use LogMeIn almost every day. We have 6 restaurants, plus our tortilla factory. It helps me help my employees. I can log on to their computers and see issues they are having with On-Orientations, Excel spreadsheets, changing passwords, and many other issues. I also use it to log into certain systems to reprint reports. It also allows me and my IT department to run important updates.
I love the documents feature. If I just need to update a document, I can access their files without ever "logging on" to their computer. This is a quicker way to update things but helps if the computer is in use by a manager.
I love the documents feature. If I just need to update a document, I can access their files without ever "logging on" to their computer. This is a quicker way to update things but helps if the computer is in use by a manager.
- Ease of access.
- Secure, I get an email if someone accesses it with the wrong password.
- I love the document transfer option.
- There is a slight delay, but that is expected or could be our system.
- Cost. I think I would prefer it monthly instead of yearly.
- The header at the top of the screen bothers me b/c it is in the way when logged into a different computer. Easily movable, but I hate it.