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LogMeIn Central by GoTo

LogMeIn Central by GoTo

Overview

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

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Recent Reviews

LogMeIn Central review

8 out of 10
January 08, 2024
Incentivized
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS …
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A solid solution

8 out of 10
December 11, 2023
Incentivized
We use LogMeIn Central to provide our clients with managed remote access services to their devices. We also use the ad hoc feature as a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (87)
    9.6
    96%
  • Over-the-Internet remote session (92)
    9.6
    96%
  • File transfer (91)
    9.2
    92%
  • Remote management of servers & workstations (84)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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LogMeIn Central

$80

Cloud
per month (minimum 25 computers)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $80 per month
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.6
Avg 8.2
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Product Details

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central by GoTo Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

LogMeIn Central by GoTo Video

LogMeIn Central | Product Overview

LogMeIn Central by GoTo Competitors

LogMeIn Central by GoTo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

LogMeIn Central by GoTo Downloadables

Frequently Asked Questions

LogMeIn Central by GoTo starts at $80.

TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.

The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(160)

Attribute Ratings

Reviews

(26-50 of 94)
Companies can't remove reviews or game the system. Here's why
September 27, 2021

LogMeIn Central - does exactly what they say it does

John Robinson | TrustRadius Reviewer
John Robinson
Network Administrator
Children's Defense Fund (Non-profit Organization Management, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogMeIn Central is well suited when you need to have a physical connection to a server but have staff that needs to work remotely. They can log into a computer that's local to a server, even while being somewhere else. It also allows visibility for admins to see what machines are connected and who is using them. Also, it has many tools to remotely fix things on a user's PC, often without any interaction needed from the user (even simple things like changing the system time).
Not so useful when video calling, sometimes the sound gets a bit weird.
September 25, 2021

LogMeIn Central for remote support

RP
Rohit Patel
IT Manager
Larson Engineering, Inc. (Civil Engineering, 201-500 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's [the] best tool if you want to support users remotely or [manage] remote servers. This tool is most helpful when you are dealing with users who [are] not computer savvy. You can simply take control and take care of the issue. The performance is sometimes slow. If you need to install the client software on [a] user's computer then it's more complicated.
July 14, 2021

Great Access at your leisure

Lashundra Coakley | TrustRadius Reviewer
Lashundra Coakley
District Manager
Jackson Hewitt Tax Service Inc. (Financial Services, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you have remote employees that require training and you can't get to them. With [LogMeIn Central] it allows us to be able to log in and walk the trainees through the computer system and any other questions they may have.
July 13, 2021

LogMeIn Essential for Remote Employees

Verified User
Administrator in Information Technology
Apparel & Fashion Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogMeIn Central is well suited for companies to have remote users to connect to office computers, where employees require a ERP software that is constantly updated and maintenance. It is faster and easier to perform company ERP maintenance on local machines instead of remote computers. As well as to maintain local computers updates instead of remote machines.
We strongly consider this method safer then VPN where we do not always have full control on the remote machines.
LogMeIn Central could be considered less appropriate when remote users are 100% fully out of the office as it does require local maintenance.
July 07, 2021

LogMeIn is absolutely the best software I use!

RJ
Roxanne Jacobs
Executive Director
Grandma's Place, Inc. (Non-profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Without LogMeIn, it would be much more difficult for me to work remotely. I need to be able to access my C drive and this program allows me to do that. Other programs give you access to your documents, but LogMeIn makes it like I am sitting in front of my work computer. I can do everything from home now that previously I had to be physically in the office to do.
May 12, 2021

LogMeIn Central: review by long time and current user

Vin Campbell | TrustRadius Reviewer
Vin Campbell
IT Director
Sahadi Fine Foods (Retail, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogMeIn Central is a great tool for an IT Professional who manages multiple clients under a single portal. As value-added service, this can easily be touted as a must-have for clients, and with the addition of the pro features coupled with individual user access (to specific devices) enables me to provide a top-notch remote experience to my users right down to their individual desktops—all managed from one central portal. Sorry to complain about the pricing again, but that price increase will force a lot of smaller firms out of the LogMeIn game. Double the price will likely mean half the clients. Not a good business plan when there are less expensive alternatives out there!
December 08, 2020

LogMeIn at its best!

MP
Mike Perham
Information Technology Manager
Hancock Associates (Information Technology & Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I use LogMeIn mainly for remote access, that is the main reason why I chose this application, hence I've used the program before. Also for Windows and anti-virus updates as well. Currently or organization is using a different antivirus program and would like to slowly migrate to the LogMeIn AV. One great feature LogMeIn has is it recognizes other AV's applications, and currently, we are using Sophos. I am still able to track and update the AV software on all workstations at this time.
October 23, 2020

LogMeIn Central - easy, fast and powerful

VG
Virginia Grey
Senior Director of IT & Communications
Warren Washington Albany ARC (Individual & Family Services, 501-1000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogMeIn remote is excellent. Setup for end users can be cumbersome as the end user must accept an invite, but works ok.
Patching in LogMeIn Central was a welcome addition but it falls short. Reports in the LogMeIn console do not always sync up with the actual end point, which makes us question if the updates are getting done.
April 10, 2020

LogMeIn Central gets any company up and running with remote access quickly and easily.

JS
Jeffrey Sabotin
Director of IT
RealTime Services (Financial Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogMeIn Central is well suited to companies that need remote access to their work computers from home. It is well suited to companies that are spread across the country. It is well suited to companies that have more than 100 computers to support. It is well suited for IT staff that need to be able to get access to computers remotely even when they have been infected with a virus.

It is not well suited for smaller companies, or companies that only want something like remote control or access.
December 24, 2019

My Review of LogMeIn

Verified User
Director in Other
Computer Networking Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The models for the marketing and pricing of the LogMeIn PRO, Central and Ignition products could be more integrated. In my case, supporting remote clients on a one-off basis would be considerably improved if I have access to Ignition as a part of the package instead of having to talk to the client through the installation to then be able to access their system for one-off use. Also, we would not need to be subscribing to as many seats in Central as we now do.
December 12, 2019

Works, and works well!

Verified User
Director in Information Technology
Retail Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogMeIn Central is great if you have over 100 PCs to maintain and a lot of remote workers. Having the agent installed allows you to go on unattended should someone be away. I would go the Rescue route if you have a smaller environment or don’t want the agent overhead.
September 06, 2019

LogMeIn Central is a strong, reliable, and effective remote access and support solution

MS
Matt Steel
CTO
B+T Group (Telecommunications, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogMeIn Central is a very powerful tool for remote support and end-user access to their office systems while away from their desk. It also allows us to monitor local virus status and system services. We find the solution works very well in almost every network/internet speed scenario.
August 28, 2019

LogMeIn is Good, but Horrendously Overpriced

Verified User
Administrator in Information Technology
Non-Profit Organization Management Company, 11-50 employees
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
LogMeIn is great for remote support of devices spread across a large geographic area. LogMeIn would be great if they didn't have 40%-80% annual price hikes. The only way we've been able to keep the service is to keep dropping to lower tiers of service. It is always wonderful to pay more and get less, but with LogMeIn, you get used to paying more and getting less.
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