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LogMeIn Central by GoTo

LogMeIn Central by GoTo

Overview

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

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Recent Reviews

LogMeIn Central review

8 out of 10
January 08, 2024
Incentivized
It is used throughout the organization to remotely access and control machines from various locations. It is used on PCs as well as iOS …
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A solid solution

8 out of 10
December 11, 2023
Incentivized
We use LogMeIn Central to provide our clients with managed remote access services to their devices. We also use the ad hoc feature as a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (87)
    9.6
    96%
  • Over-the-Internet remote session (92)
    9.6
    96%
  • File transfer (91)
    9.2
    92%
  • Remote management of servers & workstations (84)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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LogMeIn Central

$80

Cloud
per month (minimum 25 computers)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logmein.com/central/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $80 per month
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.6
Avg 8.2
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Product Details

What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central by GoTo Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Remote Active Directory® management
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Annotations
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

LogMeIn Central by GoTo Video

LogMeIn Central | Product Overview

LogMeIn Central by GoTo Competitors

LogMeIn Central by GoTo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LogMeIn Central by GoTo starts at $80.

TeamViewer, Atera, and ConnectWise ScreenConnect are common alternatives for LogMeIn Central by GoTo.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.6.

The most common users of LogMeIn Central by GoTo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(160)

Attribute Ratings

Reviews

(51-75 of 94)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn Central is well suited for remotely logging into workstations to either troubleshoot or guide users through processes. It is well suited for keeping workstations updated, facilitating telecommuting, and processing tasks across multiple devices at one time using one2many.
Ricky Jordan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn Central works great in a corporate environment whether it's an enterprise or small business. Cloud is the future. LogMeIn Central being cloud-based allows ease of use for remote techs to dial in and troubleshoot end user issues or prevent issues.

LogMeIn is great for small consumer use, but the price point is what makes it less appropriate for a consumer user that wants these functions for maybe 1-2 home computers.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Companies with locations spread out from the home office of IT services. Buildings, where a view of a system is required in another part of the building and running wires, isn't feasible. Users that need limited remote access to 1 system, LMC allows us to able to control that access.
Rich Platt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
How many people can say that they assisted their Chairman of the Board remotely while they were in their corporate jet at 42,000 feet? Wait I was in a commercial airliner at 39,000 feet and still was able to log on to his laptop and assist him with a problem.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn Central is well suited for situations in which the remote computer that you are trying to access is still connected to the internet. Most of the problems that my clients experience are solvable through remote desktop; from software installation to scheduling scans, backups, and updates. Unless the computer is completely offline, then LogMeIn Central will only notify you, at which point you can proceed with further trouble shooting.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It's well-suited for business users and also is a good choice for organizations with higher compliance thresholds to meet. I would say I have more confidence in LogMeIn from a compliance/security point of view than I do in some of its closest competitors. It's a solid product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn is extremely useful if you are managing multiple servers/workstations and need remote access to several computers at the same time. Being able to work on several computers at the same time (like deploying software) is a real time saver. Also, being able to view the status of all the systems we monitor in one place is fantastic.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is useful where remote desktop is unavailable for whatever reason and you need secure access to the equipment. If is also helpful because you can access the user's session like WebEx, but have access to items run as an administrator, unlike WebEx. Remote installation of the full client can be difficult.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn is well-suited for distributed computing, but even helpful when the computers are just down the hall or behind a locked telecom room door.
LogMeIn is great when you are in a hospital emergency waiting room with your iPad (yes, this has happened) and need to log on to your computer for a vital piece of information. Not quite as easy from the phone, but still doable.
Score 7 out of 10
Vetted Review
ResellerIncentivized
If you support remote computers LogMeIn Central will streamline your efforts. If you have clients that use remote access packages, you can add access for them via Central and recoup money that you are spending on it. Being able to bundle remote monitoring, remote updates, remote support and antivirus is a great package for managing other people's PC.

If you need to support phones and tablets or do ad-hoc support the LMI Central lacks in these areas and you would need to additionally purchase their Rescue product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn Central would be well suited for a large or medium sized company that has several computers that require ongoing maintenance, employees that need access to computers both inside and outside of a company, and business's that would like to provide out of state employee's access to on-site computers. I believe that LogMeIn Central might not be as well suited for much smaller companies that have only 5-10 employees or less than 5 computers on-site.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn works very well in my daily operation. I don't know any specifics but they are obviously one of the oldest and best recognized players in this market. Part of the reason for that is simply because it works exceptionally well, and it works consistently. If I was not a long term user I would have to start by determining how often I was going to use it. This product is EXPENSIVE. It's a great product, but make sure you're going to use it enough to justify the cost.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn is well suited for any IT department or provider where the users may be spread out among multiple locations. This allows us to troubleshoot more than one issue at a time rather than having to travel onsite and only solve one.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogMeIn is well suited to provide remote tech support and client education for distant users. In the scenario we use LogMeIn we will connect to student computers and help our students navigate our software and perform remote tune-up and maintenance all in the convenience of the home. It is a great way to keep your Tech Team centralized but give them a long reach and quick response.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They do remote control very well. They also do a good job showing what is running actively on the machine without having to remote into it. Its also good at letting the end user know when someone has connected or even setting it up to require the end user to approve a connection.
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