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Looker

Looker

Overview

What is Looker?

Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in…

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Recent Reviews

Look no further!

10 out of 10
March 25, 2024
Incentivized
We use Looker as a business intelligence tools that translates our data into meaningful insights for consumption by internal and external …
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Great reporting tool

8 out of 10
March 15, 2024
Incentivized
We are using Looker Studio to create dashboards that’s can be shared with other departments. We can include information from different …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 21 features
  • Customizable dashboards (92)
    8.7
    87%
  • Report sharing and collaboration (94)
    8.6
    86%
  • Drill-down analysis (91)
    8.2
    82%
  • Formatting capabilities (92)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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What is Looker?

Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://cloud.google.com/resources/look…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is SAP Crystal?

SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

What is SAP Lumira Discovery?

SAP Lumira Discovery is SAP’s data visualization and discovery application. It facilitates data discovery, visualization, and analysis by assisting users with creation of dashboards, infographics, presentations, data facets, tag clouds, and more.

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Product Demos

How To Use Looker as a Business User

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.1
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.1
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8.6
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

6.8
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.5
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

5.8
Avg 7.9
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Product Details

What is Looker?

Looker, Google Cloud’s business intelligence platform, enables users to chat with data. Organizations are given self-service and governed BI to build custom applications with trusted metrics, or to bring Looker modeling to their existing environment.


Looker vs. Looker Studio


Looker Studio is a part of Google's Looker Suite for business intelligence. Looker Studio is a self-serve BI solution where less technical users can create charts and reports, while Looker is a complete, enterprise BI platform, where technical users can build complex models that consider every aspect of the business. Looker Studio offers both free and pro versions, while Looker is not available for free. Looker and Looker Studio integrate with each other to support both types of analysis at businesses.

Looker Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: In-memory data model
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer

Supported Data Sources Features

  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Sage 500
  • Supported: SAP

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Support for Machine Learning models
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Looker Screenshots

Screenshot of a Looker dashboard with a geo chart.

Looker Video

The future of Looker is powered by generative AI—Google's vision for what's next in business intelligence

Looker Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesUnited States, Canada, United Kingdom, Mexico, Germany, France, Australia, New Zealand, South Africa, Brazil
Supported LanguagesEnglish

Frequently Asked Questions

Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.

Domo, MicroStrategy Analytics, and Tableau Server are common alternatives for Looker.

Reviewers rate Report Delivery Scheduling and Multi-User Support (named login) highest, with a score of 8.9.

The most common users of Looker are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(376)

Attribute Ratings

Reviews

(26-50 of 95)
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Marcos Vinícius Costa de Carvalho | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I use Looker to build analytical dash boards to provide data from different sources inside my organization. Presenting data with good visuals and dynamic data slicing and cross filtering so that the users can obtain insights from data
  • Visually good graphical representations
  • Data combination tool
  • Native data integration with google products (ads, analytics, etc)
  • Fully real-time collaborative
  • Lacks a native data wrangling tool
  • few options for visuals customization
  • few native connectors with external sources
  • Excel Online Connector
Looker is such a great product when it comes to free tools for presenting data. it can natively connect to different external sources and google products, which makes it a great tool to monitor Web Analytics, ad analytics and Social media. it could include a data wrangling module (such as power query in Powe BI) and add more native connectors. An API connector would be great, too. I also feel like it lacks customization options for the visuals, when compating to Power BI. It is too much restrained by the Material UI design, which does not necessarily fits all branding needs. Another great feature is the colaboration. Different from Power BI, you can real time collaborate with this tool, which is great for larger teams!
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Looker as the visualization tool for the data of some of the SW applications we developed in the organization. It is used normally for those applications where Google Analytics information is available. We use it as a tool to share and visualize data but also to extract information to analyze it in other tools.
  • Integration with some solutions
  • Easy data extractation
  • Easy to build visuals
  • It is too difficult for simple use cases
  • User experience is not intuitive enough for explorers
  • Integrations with other visualization tools from other companies can improve
It is especially useful for organizations when it can be used as the single source of truth for all the analytics.

It would not be the best option if some data is not accessible easily or in the cloud. Also in case other visualization tools are need, it may add an unnecessary step to really be able to analyze all the data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Looker to plug and play with other Google products, such as porting data from Search Console or Google Analytics, and even Google Sheets to join data sources. When GA4 launched, it became a lot more tricky for us to get visibility into the data we needed, so Looker was the ideal solution for us. We've created custom reports with dashboards and used templates readily available, which is a great plug-and-play option for setting up views quickly. It's also straightforward to do more complex things that we'd usually need Data Analysts to do in SQL, like joining data tables, because adding tags and categories to imported data with data joins is possible.
  • Easy to set up.
  • Shareable and end-user ease of use.
  • Data joining is a particular highlight for tagging up URLs.
  • Plug and play in many cases.
  • Menus and navigation for set up can be a bit confusing for first time users.
  • Add the ability to manually change the canvas size rather than setting it in pixels, which is counterintuitive.
Joining data from different sources or setting up customizable reports based on data housed outside standard reporting tools. Create dashboards for end-users to fulfill their reporting needs, reducing regular work and lifting on centralized team members. Using templates to plug and play to get data visualizations pretty quickly and painlessly! Unfortunately, if you've previously used Looker with Google's Universal Analytics, you'll need to reset a lot of the data parameters to work with GA4 data, but once you've done this, it works really well and is a lot less painful than using GA4 natively.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Looker to track everything about marketing delivery, opens, clicks, and conversion tracking. This includes email, SMS, push, and external channels. This allows us to distribute this important information across the entire organization so that when someone needs the information, they have it immediately and without extra effort from the seats that are responsible for producing the content or managing the channels.
  • Granular reporting.
  • Ease of building.
  • Ease of access.
  • Needs training to be a builder.
  • Needs training to be a user.
  • Can get visually cluttered.
I'd say that Looker is fantastic for distributing the efficacy of marketing efforts. It can be a one-stop shop for everything related to this. However, if your organization doesn't have direct access to live data and instead has only access to images of your data, then Looker may not be the best bet for you.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Looker is used throughout my organization, for reporting on a host of different areas including revenue tracking, ad request monitoring, campaign management/pacing, and traffic acquisition. We have scheduled email reports set up covering a plethora of different use cases, that are leveraged both internally and externally. Problems addressed include regular access to data, distributing information to stakeholders on a fixed cadence, and keeping different teams appraised of what is going on while mitigating the need for excessive meetings.
  • Filtering - you can filter across different dimensions and metrics to get a more specific "cut" of data
  • Refreshing - data automatically ingests into Looker which allows reports to be updated and backfilled in real time
  • Conditional Reporting - you can leverage Looker's reporting features to flag when a given metric or KPI falls below or above a specified threshold. For example, if you had a daily sales benchmark in a SAAS organization, you could use Looker to flag whenever daily sales falls above or below the benchmark
  • Filtering - while the filter-ability of Looker is quite robust, the feature can be quite inconsistent. For example, sometimes you have to refresh a Look several times to get a filter to register all available options
  • Row Limit - while it happens infrequently, it may be the case that you need to export a dataset that is comprised of over 5,000 rows. Looker can be a bit finicky in this case, as you are unable to export over that amount, which means you would need to export the data in multiple sets, increasing the likelihood of duplicate rows
  • Data delay - sometimes the timing around data refreshes can be very inconsistent, so it can be difficult to guarantee a Look refreshing correctly at a specified time.
Well Suited: Aggregating massive amounts of data, segmenting it by a given unit of time, and setting up reports to monitor it. When properly set up, Looks can be the bedrock of an organization's analytical/reporting capability.

Less Appropriate: Explore models can quickly become dysfunctional and slow. One area for improvement is some kind of recommendation system to say "make these tweaks to your Explore to avoid errors with loading time."
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Looker in my business for both business and marketing analytics, across a myriad of data sets and sources
  • Cross reference
  • Data analysis
  • Data piping
  • Highly complex, requires many hours to truly master
In any business setting where commerical, marketing, etc. data is sourced from multiple platforms, servers, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We collect a lot of data within the company, but that data used to be spread out among multiple divisions and multiple (not interoperable ) systems within our organization, making it almost impossible to operate organization-wide data analysis.
Besides, most legacy systems within our organization required the users to have SQL hands on experience, which limited the number of people who could actually access and use the data.
  • The response speed of the dashboards
  • Seamless integration with Slack/Salesforce/Github etc.
  • Visualizing the KPI metrics of multiple divisions in a unified dashboard
  • Still room for improvement in terms of user interface
  • Not so much room the customization
  • Lack of documentation of some system errors
Looker proves to be very useful and efficient in large organizations where there is a need to aggregate and visualize data, KPI metrics etc. from multiple sources within the organization.
It is also a good solution where employees used to use Excel for data analysis and want to switch to a more powerful solution without the need to learn SQL.
February 20, 2024

Deep dive into Looker

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Looker is an amazing tool - we use Looker for creating Default/standard reports for our monthly reporting, weekly reports.
The business problems Looker helps to address
- Users with no experience of SQL or in particular, any coding or knowledge of machine language, extract data from different tables and retrieve the data needed by the user
- Creating and extracting data from customer/adhoch reports is super simple and user-friendly
  • The explore view of Looker saves the day - Creating adhoch reports is super simple
  • Slicing, dicing and filtering data based on multiple parameters is super easy rather than writing complex SQL queries
  • Adding fields, removing fields, changing layouts, minor alterations and joining tables to get the desired data is easier than ever
  • People can save their own views for the next time - same base data can have N number of views based on users and fields
  • Looker is less graphical or pictorial which makes it less attractive
  • Consumes a lot of memory when there are multiple rows and columns, impacts performance too
  • At times when we download huge chunks of raw data from Looker dashbords, the time taken to prepare the file is enormous - The user fails to understand if Looker has frozen or if the data is getting prepared in the background for downloading. In turn, user ends up triggering multiple downloads
Very easy to customize views when the base data is the same - people with zero SQL knowledge can view and get the required data with minimum training.

Very useful when the data is scattered across tables and a user wishes to co-relate all and extract the results.

Easy to have data in dynamic and also get a current snapshot.

Memory/performance issues come in when there is a lot of data.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our organization is using Looker to provide data access to the entire organization, build for scale, and to enable all departments to pull their own data.
  • Able to connect to multiple different data sources
  • Easy data filtering and navigation
  • Clean visualizations and easy to download the data
  • Looker lacks the ability to provide 'and' operators when filtering. Only 'or' is provided
  • Looker lacks the ability to auto create a data dictionary for defined dimensions and measures within the software. A person must access the API to create one, which is rather inconvenient
  • Looker lacks the ability to display descriptions on the Lookml Dashboard view, which is a list of dashboards where descriptions are not displayed
Looker is well-suited to visually display and scale data accessibility, and is a fantastic BI tool. The tool enables the end user to pull the data they are looking for and minimizes the need for an ad-hoc reporting team.
Scott Schaen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Looker to make clean data available to the rest of the company. Empowering teams with data in a quick and reliable way with as much of the technical nuances removed. It's an easy way to reduce reliance on the analytics team and make reporting as real-time as possible.
  • Customizing your build -- Fields and measures can represent whatever you want it to.
  • Transparency -- Everything is translated to SQL in real-time so you know what's going on in the background.
  • Innovation -- There's a monthly update where new features are regularly released.
  • User Management and Sharing Data could be a little easier. Your entire model needs to be built with user permissions in mind.
  • It's not quite as plug 'n play as the alternatives, but that's okay.
  • Visualizations could be improved for large amounts of data.
  • Date reporting could be improved. Date, week, hour, month, etc are separate fields...you can't quickly shift between them in reporting/visualizations.
Looker is a great solution if making data available is a priority, or if flexibility/customization is really important. Dashboards and visualizations are good, but it's not Looker's strong suit. Looker is also not a tool for blending different datasets, however there's now a beta feature that takes a stab at this. The Looker UI is pretty intuitive from a user perspective.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We can work on our data using this tool. Our use case is that we are working on a large analytics project where we have to integrate data from wide sources into the system and transform the data activities accordingly. Our different divisions used the tool (marketing, consulting, sales, etc). Looker is somehow most efficient for low velocity and volume data. Users may face issues while working on large data. It can be assumed to be a day-to-day data analytics solution for your organization that helps manage your data in a more organized way.
  • The UI is simple and easy to understand.
  • Online training materials is sufficient to work on the solution.
  • Helps in keeping the data organized.
  • Able to analyze data and visualize it.
  • Easy to integrate with data sources.
  • Addition of advanced level of visualization
  • Must be scalable when you have a large amount of data.
  • Data uploading time could be better.
  • Wide options for data integration should be added.
Looker is a good tool for data analytics and visualizations. It can be integrated with other data sources easily. It is a cloud-based solution in which you can easily transform your data and visualize it according to the organization requirements.
It helps us to enable the target users to give more information about the data, if they are using other legacy system, then they will found that how easy is to analyze data using Looker.
Overall a good and reliable solution.
Vincent Fernando Juares | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our Business Operations & Systems department is currently using [Looker] to create a visual dashboard. We primarily use it to track our end-to-end business process efficiencies across different programs. We then publish these dashboards for our organization.
  • Visuals are amazing
  • UI is easy to use
  • Advanced formula creation seems to lack in comparison to other tools
All in all, you can create fast stunning dashboards from scratch. However, it can be a bit difficult to maintain in the long run as some advanced features appear to be lacking. We had an instance where we needed to use Tableau for a particular dashboard.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Looker is being used by our organization to manage and build dashboards for our team, both for our website and data analytics as well as some of our sales data in order to track and manage our sales kpis. Our sales manager and client services team have used this product to be able to track these and build dashboards.
  • Building dashboards
  • Great interface that is simple enough
  • Can collaborate with other teammates
  • Can be slow at times
  • Takes a lot of upfront investment.
  • Better on the go and mobile tools.
I would definitely recommend [Looker] for anyone. It is a great way to visualize data. I have also heard of people using Tableau, and I have used a little myself, but I definitely think Looker is easy to use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Looker is being used by our company to make reports and graphs for both our own company initiatives, as well as for our clients. Our whole organization uses it at least to view data, but a lot of us work within the software to make it edits. This tool lets us build dashboards to show all of our company numbers simply and upfront.
  • It is simple to set up and create normal dashboards and graphs.
  • You can build from the templates or customize, the options are endless.
  • Interface is simple and easy to use.
  • Can be slow at times.
  • The set up initially can be tough.
  • Customizing visualization could be improved.
I would definitely recommend this tool for almost any company. You can create a company dashboard that shows all of your important numbers in one place for everyone to be able to view.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Looker is an ETL (extract, transform, load) software, which means that it has the ability to ingest data. Users can create dashboards in various flavors, such as dashboards, reports and line graphs. The platform looks well-designed and is really easy to navigate. All the three columns and the dropdown boxes are well thought-out. These offer a level of customization to an extent that you can further customize them according to your needs.
  • The core-visibility lets you monitor your entire workflow along with live data.
  • The user interface makes the task of figuring out the data easy.
  • Find the relevant data that your business needs.
  • Build models on the fly.
  • Customer service could be more responsive.
  • Platform can be expensive depending on the level of your business.
I don't know of any business that doesn't need analytics and data mining in their business, so it is well suited for almost any business out there.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I mostly use Looker to manage our social media numbers and turn that into reports and visual data for the rest of the team and for our clients. I know a lot of the rest of the company uses this tool as well, but this is the purpose specifically for me.
  • Looker is easy to learn which is helpful because I can show other members of our team how to edit existing charts and graphs or reports.
  • Looker customer service team is very supportive and helpful for us.
  • Looker saves us a lot of time
  • Some of the customization tools for graphs and charts could be improved.
  • Could have a cheaper version is people are using for less complicated tasks.
Looker is well suited for pretty much any level of data visualization. Really the choice of software comes down to what other software you use that it integrates with.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Looker for data migration and visualization. It is great for turning loads of data into meaningful graphs and charts that can be made sense of. It helps us drive decisions that make sense for our company.
  • Data migration
  • Data visualization
  • Graphing
  • Charting
  • Interface
  • Customer support
  • Onboarding
Looker is great software for visualizing data and developing business strategy. If you can manage this data in excel or sheets then you may not need Looker but if you have more data, then Looker is a great tool.
Anson Abraham | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Looker currently is being used by our organization to make business decisions on buying or selling inventory in the ad tech space. The key decisions being made allow for the KPIs to give a larger return on investment or minimize cap losses based on the reporting the metrics that looker provides for us.
  • Ease of use of report creation
  • SQL syntax to modify or create reports
  • Drag and drop functionalities
  • Dashboard creation
  • More data source connections
  • Licensing model
  • Integration with Active Directory or LDAP. Only OKTA for now.
If you are looking at Looker for key performance metrics for IT-related things (like a data dog aspect), this will not be the use case you would want to use Looker. This is great for looking at the overall performance of sales, inventory, and dashboards of information related to the business itself.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Looker to be able to visually analyze our data. It is being used by most of our organization, but especially our Operations team. I believe this is a support important tool because just having the data only tells half of the story if you cannot visualize it and be able to notice trends and reasons for discrepancies in data.
  • user friendly
  • searching
  • visualization
  • limited charting
  • interface
  • not as widely used
I definitely would recommend Looker, it is an awesome tool. Though I do like it more, the only reason I would not recommend it is because it is not the most widely used tool for this type of software and there are not as many resources out there online for it.
Score 9 out of 10
Vetted Review
Verified User
Looker is being used by our organization in order to connect databases and create data models so we can make data driven decisions for our organization. It is only being used by our team who conducts data analysis, though we do of course share the results of the analysis with the rest of the team. It solves the problem of displaying data in a visual way.
  • User friendly.
  • Good UI.
  • Reporting.
  • CPU usage.
  • Slow.
  • Bugs.
Looker is well suited for a larger organization that has a lot of data that needs to be modeled for the business. It makes it easy to manage and process this data and display it in a way that makes sense.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Looker is being used across our entire organization and by every single department. We generally use Looker to address business-related metrics like health checks, MRR, C$R. It is a single source for us to determine how our business is progressing. It is a great tool to get cross-functional data and use that to provide feedback or make changes to our structure or initiatives.
  • SQL Capabilities
  • Pivots and calculations
  • Easy filtering
  • The visualization isn't the best
  • The left sidebar coloring makes it hard to see what is selected (bad for accessibility)
I love Looker and it helps on the "money" side of the business to see where you stand. I generally don't like using it for product data because the visualization isn't great. If you are comfortable and familiar with excel and SQL, Looker is an easy transition and you will pick it up quite quickly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Looker across the whole organization. It is used for integrated reporting (known as Looks) for delivery via email or GUI. Our company uses it for its own reports and we also publish customer-facing reports with it, on a daily basis. Essentially, it is a delivery program and some other things for our ETL process.
  • Provides interesting data, provided the databases exist for it to be sliced.
  • Delivery system is relatively easy to use.
  • Customers can pick up the report creation pretty quickly.
  • API is difficult to use, especially with auth problems.
  • The LookMLs can be confusing with referenced objects.
  • Maintaining on-prem servers requires a lot of maintenance.
  • In the cloud the data writes slowly.
For less evolved reporting, it is not bad at all. It is not designed to scale, fully. I mean that as long as you do not intend to scale, it is a good product for your company. Log aggregation level reporting is not suited for Looker. Customer facing data reporting is. As long as the reporting is not too multi-dimensional, Looker is good.
November 17, 2020

Solid performer

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Looker was basically developed for our Circulation Dept. Since they have DFP data in the data warehouse already, We were using Yieldex for advertising reporting but it is pricey. I started building dashboards for our advertising department and people love it. My VP is planning to work with other Hearst newspapers to get them on board.
  • It allows you to create looks for routine focus analysis.
  • It allows you to build a dashboard simply by combining looks.
  • The reports are easily shared simply by forwarding the link.
  • Your work will unlikely be altered by other people with the option of 'Explore Here'.
  • The charts are pretty basic.
  • Presenting KPIs on the dashboard requires combining different 'looks' instead of one look including all.
  • 'Look' cannot be exported in PDF format.
  • It requires a lot of work to include multimedia.
  • It requires good knowledge of SQL. (but once everything has been built, the users do not need it.)
  • Deep learning curve.
Looker is well suited for companies with a data team. It's more suited for internal reporting because the presentation is pretty basic. It does not let you export as Powerpoint and no options for a custom cover page. It is less suited for companies with no data team and no SQL knowledge.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Looker is being used across the whole organization. Looker is our main visualization tool for all of our company reporting.
  • Easy visualization based on SQL Logic.
  • Easy to create pull and push changes.
  • Beautiful graphs.
  • Custom SQL writers can be slow.
  • Sometimes development mode has errors for no reason.
Looker is very well suited for analytics teams. It is super easy for analysts to create visualizations that are tied to data pipelines, and very easy for us to make changes. However, the Explore function might be harder for non-technical audiences to understand and therefore we needed to put on a lot of training for stakeholders.
Dustin Hovey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Looker is used by many departments in our organization as a hub for business intelligence data. We are all able to access data dashboards in a smooth and slick UI for various uses, including sales, marketing, and research. It's a great way for stakeholders across the organization to view customized, high and low-level metrics. We can use data from Looker for detailed analysis and reports that are shared across units such as BizOps and Marketing.
  • It's user-friendly enough to democratize data for the entire organization; it's functional enough to be used by all users regardless of their experience with BI tools.
  • Ability to quickly connect to data sources without heavy back-end data engineering requirements.
  • Filters, visualization and data elements keep all of the information front and center and logically ordered for a power user.
  • It can be difficult to customize the visualizations.
  • Security groups and content restrictions can be confusing to set up and maintain.
  • The tool can slow down for large and complex queries.
Looker is a great tool when it has a lot of data to ingest and a lot of sources to link to. Since Looker works best at scale it is likely best for the organizations that operate at scale (medium to large business), specifically, organizations that a juggling multiple marketing/sales channels.
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