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Loopio has proven to be a versatile and valuable tool for various teams and departments. It is commonly used as a knowledge base by RFP …
Overview
What is Loopio?
Loopio is a Toronto-based RFP response software provider that helps companies streamline their process for RFPs, DDQs, and Security Questionnaires. Loopio’s RFP response software is for RFIs, Security Questionnaires, DDQs, and sales proposals.
Recent Reviews
Popular Features
- Searchable proposal database (6)9.494%
- Proposal content library updates (6)9.292%
- Proposal branding (6)8.484%
- Proposal templates (6)7.979%
Pricing
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Unavailable
What is Loopio?
Loopio is a Toronto-based RFP response software provider that helps companies streamline their process for RFPs, DDQs, and Security Questionnaires. Loopio’s RFP response software is for RFIs, Security Questionnaires, DDQs, and sales proposals.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://loopio.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Loopio?
Loopio is a Toronto-based RFP response software provider that helps companies streamline their process for RFPs, DDQs, and Security Questionnaires. Loopio’s RFP response software is for RFIs, Security Questionnaires, DDQs, and sales proposals.
Loopio Integrations
Loopio Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Loopio is a Toronto-based RFP response software provider that helps companies streamline their process for RFPs, DDQs, and Security Questionnaires. Loopio’s RFP response software is for RFIs, Security Questionnaires, DDQs, and sales proposals.
Reviewers rate Searchable proposal database highest, with a score of 9.4.
The most common users of Loopio are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(13)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Loopio has proven to be a versatile and valuable tool for various teams and departments. It is commonly used as a knowledge base by RFP teams to efficiently answer repetitive customer questions and export them in an official template. Customers have found Loopio particularly helpful in completing due diligence and RFP responses, with the software managed by the Projects team and contributors coming from across the organization.
In addition to RFP teams, Loopio is also widely utilized by SaaS teams, order services, and other departments. Sales teams have greatly benefited from Loopio's ability to streamline the RFP process, making it easy to fill out RFPs, store data and answers, grade responses, and improve their chances of winning deals. The presence of a response database allows sales teams to quickly and accurately respond to clients' inquiries, making it especially beneficial for newcomers.
Furthermore, Loopio has been embraced by professional services teams, who use it to review sales proposals and prepare project plans. By using Loopio, these teams have been able to streamline their due diligence processes related to information security questionnaires. This reduces the time spent on answering questions and maintaining an up-to-date library of information.
Overall, Loopio's diverse set of use cases makes it an essential tool for organizations handling RFPs, RFIs, security assessments, and other inquiry-based processes. Its efficiency in centralizing knowledge, saving time, and maintaining consistency has made it a valuable asset across various teams.
Intuitive and easy-to-use platform: Many users have praised the platform for its intuitive and easy-to-use nature, making it effortless to find answers and information. They appreciated the organization of the platform, finding it effective in presenting responses in a clear and understandable manner. Some reviewers mentioned that they only needed a short tutorial to get started, highlighting its user-friendly design. Efficient search functionality: The ability to search for specific words or questions and quickly access relevant information has been well-received by users. They found this feature helpful in easily finding answers about features or products. Additionally, some reviewers liked how the platform had a high match rate for similar questions with slightly different phrasing, ensuring accurate and comprehensive search results. Regular updates and improvements: Users appreciate that releases are often meaningful and useful, indicating that updates and improvements are regularly made to the platform. They value the continuous enhancement of the platform's accuracy and relevance through machine learning from previous answers. Furthermore, reviewers liked how various fields were automatically prepopulated, saving them time and effort when entering information.
Difficult User Interface: Some users have mentioned that the user interface of the software is not easy to navigate and it is difficult to understand the features and find actual RFP responses. Reviewers have also expressed confusion when using the reviews tab.
Challenging Search Functionality: The search functionality for multiple words or phrases can sometimes be difficult, as filler words are often pulled up frequently instead of the root words of the phrase. Users have reported frustration with the search option showing irrelevant answers, making searching time-consuming.
Limited Suitability for Small Companies: According to some users, the software may not be suitable for small companies. This limitation could potentially hinder smaller businesses from fully utilizing its features and benefits.
Based on user reviews, Loopio users commonly recommend the following:
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Utilize integrations and schedule training with a Customer Success Manager. This helps improve response efficiency and enhance the tool's functionality. It is advised to take advantage of integrations and schedule training sessions to fully understand Loopio.
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Run reports from administrators and import libraries via CSV. Running reports provides insights and helps track performance, while importing libraries via CSV simplifies the organization and updating of information in Loopio.
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Engage with the Loopio team for support and advice. Users highly recommend reaching out to the account manager or customer support team for any questions or support needs. It is also suggested to attend webinars, request demos, and engage directly with the Loopio team to fully utilize the features.
Overall, users recommend Loopio as a time-saving tool that improves response efficiency and productivity for companies dealing with a high volume of RFP requests. Emphasis is placed on organization, involving upper management, leveraging the user community for feedback, and taking advantage of Loopio's ease of use, accuracy, scalability, and centralization of company information.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
- Loopio is being used especially as a knowledgebase for the RFP team.
- We also have stacks for SaaS teams, order services, and other.
- The departments that use Loopio for are growing year by year.
- It is especially used for repetitive questions that customers are asking the company and exporting in an official template.
- Innovation
- Searchability
- Ease of use
- Customization of exporting templates--you need to engage with the Loopio team to make changes
- AI of Magic Tool
- Reviews searchability
84%
8.4
82%
8.2
56.66666666666667%
5.7
- No more wasting time searching for the content to a question
- Quick and rapid updates of the content
- ROI not yet calculated due to growth in company
- User friendly--very simple
- Reviews of libraries can be assigned
- Non-named user licenses can be used by various people
- Close Loop--changes can be added to library with just a few clicks
- View text in library and can copy content
- Reporting on reviews and usage and projects
- Help center and assigned representative
- Library duplicates functionality
Loopio is used to complete due diligence and RFP responses. It is managed by the Projects team, but contributors are across the organization.
- Ability to track and followup status of questions.
- Library of answers.
- User experience is superb.
- Having the ability to directly connect responses in multiple languages.
- Ability to set up more people in the review cycle (we typically have a responder, and at least 2 reviewers).
82%
8.2
86%
8.6
83.33333333333334%
8.3
- It has reduced the expenses related to responding to due diligence packges
Before Loopio, we had someone who coordinated responses through email and copying from old PDFs/responses. We didn't look at any competitors to Loopio. No need after seeing the demo!
May 24, 2021
More Efficient and Accurate RFP submissions
Loopio is used for RFP responses and to help our team quickly collect the right answers based on our current suite of solutions and feature sets. Loopio solves efficiency and accuracy challenges as we respond to RFPs and RFIs.
- Create a database of best answers.
- Sort through similar questions and answers.
- Automate new answers.
- Smarter auto-fill.
- Add a robust Salesforce integration.
- Enhanced reporting capabilities.
78%
7.8
N/A
N/A
83.33333333333334%
8.3
- Efficiency in submitting RFP.
- Accuracy in information that is shared.
Loopio had competitive pricing and the feature set we needed to remove roadblocks/inefficiencies in our current RFP process.
April 15, 2021
Price is worth the value
Loopio is used to complete RFP's and RFI's. We use it mostly on the sales side of things, but we do have an RFP team that helps manage this as well. Loopio makes it extremely easy to fill out RFP's and store data and answers to these questions for RFP's. It also allows us to grade responses based on how we've answered RFP's in the past and how its helped us win other deals
- the platform is intuitive and very easy to use and find answers to. I love being able to google specific words or questions and find info on that feature or product.
- The platform is organized in a way that it makes reading the responses very easy. Its not hard to organize sections and see how those responses have done based on other RFP's that have been done.
- I love being able to see how these responses have done based on other RFP's. Its also nice to see that if questions have been reviewed as well or if they are currently being reviewed so that I can make sure I distribute the right information when doing an RFP.
- The user interface isnt super easy to navigate. It's difficult to understand what some of the features are within the user interface and where to find actual RFP responses. The "reviews" tab in particular presents some confusion every time I seem to use it.
- Not easy to distinguish between UK and US based responses for global companies. It would be nice to be able to distinguish responses based on country as well as language. Or have an English based version for US and UK since there are different nuances of spelling between the two.
- Search functionality for multiple words or phrases can sometimes be difficult. Filler words are often pulled up to frequently and not necessarily the root words of the phrase that I'm trying to search. Having a phrase based search function would be super helpful instead of pulling up each individual words within the phrase.
88%
8.8
86%
8.6
N/A
N/A
- I have saved hundreds of hours working in Loopio instead of answering RFP's on my own. This has allowed me to spend other hours elsewhere. Having an RFP management tool has been an incredible timesaver
- The creation and management of questions has also saved me hours of time in searching out tough questions to answer and has also saved my colleagues time as well since we don't need to collaborate to find answers.
- Have had some issues with downloading the proposal in a readable format for clients to view. I've sometimes had to go back and figure out what went wrong when exporting which can be frustrating- especially when dealing with very tight deadlines.
October 26, 2020
Loopio is a user-friendly sales tool
Score 8 out of 10
Vetted Review
Verified User
It is used mainly by the sales team. There is a database of responses and their team can reply to the clients much quicker than without this solution. Also, they can find the right responses, which is essential for newcomers in the team. Sometimes professional services team reviews the sales proposals in order to prepare the project plan.
- Ease of use - a few minutes' tutorial is enough for a newcomer to start using the tool.
- Handy options - i.e. support in searching for the right answer
- Often meaningful & useful releases
- May not be suitable for small companies
- There is no option to search by using the keyboard enter button, you need to click on the filter button.
- The search option isn't working the best - quite often it shows irrelevant answers so searching takes some time.
86%
8.6
92%
9.2
N/A
N/A
- Decrease in the waiting time between request and providing a response to the customer
- Simpler communication between teams
I haven't used any other similar products