TrustRadius Insights
M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant …
Overview
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate…
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What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process…
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
The vendor's value proposition:
- EASE OF USE: M-Files increases productivity and improves work quality by making information easy to find and use.
- WORKFLOW AUTOMATION: M-Files increases consistency of work and reduces errors by automating workflows.
- COLLABORATION: M-Files enables superior customer experiences through a collaborative workspace.
- COMPLIANCE: M-Files reduces business risk by ensuring compliance.
M-Files is designed to improve business performance by helping people find and use information more effectively. Using artificial intelligence (AI) technologies, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.
M‑Files Screenshots
M‑Files Integrations
- DocuSign
- AutoCAD
- AutoCAD LT
- ChronoScan
- Microsoft 365
- Google Workspace
- Salesforce CMS
- Microsoft Dynamics 365
- Adobe Sign
- Esri ArcGIS
- SAP
- Open Text eDocs
M‑Files Competitors
M‑Files Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | M-Files is available in 100+ countries through direct support or via the company's partner network. |
| Supported Languages | M-Files is available in 30+ languages: Albanian, Arabic, Bulgarian, Chinese (Simplified/PRC), Chinese (Traditional/Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Macedonian, Mongolian, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
Frequently Asked Questions
Reviewers rate Availability highest, with a score of 9.1.
The most common users of M‑Files are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant improvements in document retention, retrieval, and collaboration. The software serves as a central repository for storing business-critical documentation, including customer data and agreements. It has helped organizations achieve a paperless office by archiving financial data and recording invitations to tender. M-Files has been instrumental in streamlining manufacturing operations, quality control systems, and corporate functions. It simplifies access to files and data from different databases and applications, improving search capabilities and facilitating workflow management. Users appreciate the high configurability of M-Files, enabling the creation of sophisticated systems for structured information. It is also utilized by individuals for managing business and personal documents, easily finding and organizing various types of files. M-Files has successfully been implemented in education institutions to organize and manage decades worth of contracts and contractual details. Risk intelligence analysts benefit from M-Files' AI support and metadata-driven properties when developing risk assessments. The software serves as a strategic DevOps platform and a main database for industrial asset management deployments. Additionally, it is relied upon for powerful workflow tools, allowing organizations to manage internal processes and support growth without additional staffing resources. Overall, M-Files provides efficient information and document management solutions across industries such as manufacturing, education, health, and social sectors.
Users commonly recommend M-Files for its security and affordability. They suggest trying it out and learning all its features to transform the way organizations operate. M-Files is recommended to organizations of all sizes and resources. Users appreciate the convenience of file sharing and the high-level security system provided by M-Files. They also recommend creating specific folders for each topic to enhance organization. Additionally, new users are encouraged to try M-Files.
Another common recommendation is due to M-Files being a next-generation intelligent content management platform. It is highly recommended by users, including business concerns and friends. They find it easy to use and almost bug-free, making it suitable for companies dealing with numerous files and documents. Suggestions include setting up low-hanging fruit in M-Files and utilizing online training materials. Effort should be put into information and document management models and architecture.
Furthermore, users highly recommend M-Files without second thought. They advise allocating sufficient time and resources for training and persuading colleagues for successful implementation. Users suggest trialing the M-Files solution before partnering with another Enterprise Content Management (ECM) vendor as adoption rate is critical for successful implementation. An improvement suggestion is to make the product OS and platform agnostic while implementing optional features into the standard version for a competitive advantage.
Overall, users recommend M-Files for its secure and affordable nature, its convenience in sharing files, its high-level security system, and its next-generation intelligent content management platform capabilities.
Attribute Ratings
Reviews
(1-25 of 67)Companies can't remove reviews or game the system. Here's why
March 03, 2023
Strong DMS
- M-Files makes easy documents management and document search.
- Using well developed documents processing workflows greatly increase productivity.
March 01, 2023
Why M-Files
- As I said in a company it saved 400% hardware cost and 20% human resource reduction after M-Files implementation.
- For archiving only is not beneficial.
- Helped Originations in COVID to run their operations remotely.
February 28, 2023
M-files and a small laboratory company
- Work efficiency
- Easier quality control
- Better control of workflows
February 14, 2023
M-files is great for document handling
- Document workflows work as expected every time
- Document workflow setup is not very easy
February 09, 2023
M-Files...Use It Or Lose It
- I'm not in a position to know about ROI
- It certainly makes finding, reviewing, and updating document easier.
- For me, it covers the efficiency and compliance bases.
September 02, 2022
2 thumbs up
- Overall cost is more but the system consistency and stability makes it a great choice.
July 07, 2022
Satisfied user
- Efficiency improvements
- Time saving
- Better management of trainings
- M-Files has helped making all relevant information shown one place.
- In M-Files you can easily set up what documents employee groups can see and edit.
June 07, 2022
Getting excited about document management
- Pricing is on the high side.
May 09, 2022
Document Sharing Portal
- Positive impact: It reduced the overall cycle time to share the document and we can manage all documents within M-Files.
May 03, 2022
Great Product, Great Team!
- We are still working through implementation but we know this will help with our compliance
March 15, 2022
M-FIles as metadata machine and efficiency producer
- Clear efficiency improvements, yes
- CApability to build process support around own processes, yes
- Easy to adapt and easy to bring forward for wide audience of users, no
- Capability to ease up searching and finding data - partially yes - partially no
- Enable information as an asset and provide a platform for further development - absolutely yes
March 14, 2022
MPS: Measurable time savings enabled by document and information management with M-Files
- M-Files improved data management and security
- M-Files makes our day-to-day work more efficient, speeds up service to our clients
- Seamless system integrations ensure secure and reliable access to information
- M-files provided simple ready to use capabilities WRT access management.
- M-Files saves time when searching for documents, beating Google Drive by orders of magnitude.
- M-Files is very easy to get started with, resulting in lower ramp-up costs for any organization.
March 11, 2022
You are on the right path to a user-friendly product
- We only use M-files as a contract archive.
- M-files could be more proactive with other and new features.
March 10, 2022
M-Files - Easy document management, easy life.
- We are amazed by its ease of use and having documents in place without a fuss
- M-Files' metadata management with access control is hard to match
- Getting compliance and records management with the dynamic transition of workflow states in metadata rules and version control
February 09, 2022
Great product to documentation
- findability of documents
- data integrity
- efficiensy improvement
May 19, 2021
Decreased dependency on paper based processes.
- It has simplified work for us and everyone has easy access of information even when on the move.
- Saved us time and resources.
- Increased operation efficiency.
May 16, 2021
M-Files review
Score 7 out of 10
Vetted Review
Verified User
- Improved efficieny.
May 09, 2021
M-Files is best content management product
- Improved the way of managing documents in the organization.
- Following the document process is automated, made life so much easier. For e.g. creating sending document approval, etc.
- Integrations with leading repositories like Onedrive, Google drive, etc.
November 14, 2020
M-Files did not work for our law firm
Score 1 out of 10
Vetted Review
Verified User
- We abandoned the product and ultimately wrote off our entire investment after three years.
June 09, 2020
M-Files is Great and Reliable for Our Hospital System's Policies and Forms. See What They Can Do for You!
- The price we pay for M-Files is about one third less than the price that we were paying our previous vendor plus we have a custom-built amazing dependable system with great support.
- From a compliance and legal standpoint, our policies are always available to end users including easy access to previous versions.
June 02, 2020
M-Files has my recommendation
- Our ERP is built on M-files and that of course has increased the overall efficiency of operations.
- Document management has increased data transfer between different locations.
May 22, 2020
M-Files Review
- Improved document management
- Much more efficient document management for a global company