Adobe Commerce (Magento Commerce)

Adobe Commerce (Magento Commerce)

About TrustRadius Scoring
Score 8.0 out of 100
Adobe Commerce (Magento Commerce)

Overview

Recent Reviews

Magento Commerce is a powerful platform

8
March 23, 2022
Magento Commerce is our CMS for basically every page on our site. We use it to merchandise, create landing pages, update product pages, …
Read full review

Flexible, easy to use platform

8
November 16, 2018
We use Magento across multiple departments, mostly for our marketing team and IT/engineering team though. Magento is used to manage our …
Read full review

Popular Features

View all 20 features

Product catalog & listings (31)

8.0
80%

Product management (32)

7.8
78%

Visual customization (32)

7.3
73%

CMS (31)

6.8
68%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Adobe Commerce (Magento Commerce)?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://magento.com/products/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud (formerly called Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, image zooming, and more.

What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Features Scorecard

Online Storefront

7.6
76%

Online Shopping Cart

7.0
70%

Online Payment System

9.2
92%

eCommerce Marketing

6.5
65%

eCommerce Business Management

7.7
77%

Product Details

What is Adobe Commerce (Magento Commerce)?

Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.

It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in 2012. Magento Open Source (formerly Community Edition) is still available for developers and tech-savvy merchants. Adobe also offers small business and mid-enterprise level solutions that offer cloud services and integrations for business intelligence and order management tools.

Visitor data is used to segment customers and personalize the shopping experience with targeted promotions, suggestions and coupons. Sites generate SEO-friendly URLs, a Google site map, and customized meta tags to help products get discovered. Site-wide or segmented and targeted recommendations are generated from rule-based product-relations logic, to increase up-sells and cross-sells, and interactive features including "likes" and tweets allow visitors to broadcast their choices and create buzz around products.

The paid versions of Adobe Commerce are extensive and include product integrations such as business intelligence, order management, and an extensions marketplace.

Adobe Commerce (Magento Commerce) Video

Adobe Commerce (Magento Commerce) Integrations

Adobe Commerce (Magento Commerce) Competitors

Adobe Commerce (Magento Commerce) Technical Details

Deployment TypesOn-premise
Operating SystemsLinux
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Adobe Commerce (Magento Commerce)'s best feature?

Reviewers rate eCommerce security highest, with a score of 9.2.

Who uses Adobe Commerce (Magento Commerce)?

The most common users of Adobe Commerce (Magento Commerce) are from Small Businesses (1-50 employees) and the Retail industry.

Reviews

(1-25 of 33)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way of calculating shipping, connecting with our 3PL's inventory API, managing specialized discounts and codes, and even the way we showcased information on the product pages.
Jeff Moriarty | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
While Magento is more customizable, all the main features I need can be done through Shopify and the cost is $300 per month instead of the $4,000 in development I am spending and the $600 in hosting per month.
.Kim Murphy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Magento Commerce Cloud is much more robust then Magento Open Source for e-commerce online stores who have a lot of orders and need a lot of security and speed. Using one of the common smaller web hosts, or even your own web servers, might not be up to par when your company has more modern corporate resource needs. Streamlined corporate-level security, redundancies, website speed, and other advantages make Magento Commerce Cloud our suggested choice to larger clients.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Our procurement team chose Magento over the alternatives we considered primarily because of the level of personalization it offers and because of the level of ownership and security it offers.
Jeff McRitchie | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Magento is a great mid market product. It give you the ability to customize and can handle more complex business needs than both Shopify and BigCommerce. The ability to host the platform yourself and have full access to the source code allows for larger more complex catalogs, custom integrations and provides the ability to scale. When compared to SAP Hybris and Oracle ATG the cost is substantially lower both for development, maintenance and licensing costs.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with WooCommerce and OpenCart as self-hosted solutions vs. BigCommerce and Shopify which are hosted. Magento should be the first choice for large, extensive e-commerce solutions,but for smaller stores, I would recommend the others first.
Steffany Winkelmann | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead.
Brad Ranks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Magento is solid and has a proven track record with years and years of backing. There are tons of plugins and customizations available in the market. It really depends on your specific environment though, since a ".net shop" may want to stick with the same server hardware/architecture rather than introduce another technology stack... It is a solid choice.
Zach Shelley | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
3dcart and Shopify are basic placeholder platforms used either to help wireframe projects that will eventually move to other platforms or were legacy platforms migrated to Magento after acquisitions. 3dcart provided an easier Customer Service Agent interface but failed to provide accessible search experiences within the platform.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Magento:
  • Scalable
  • Expensive to maintain and modify
  • Inflexible and hard to manage
  • Eats servers (maybe we did something wrong there, but that was our experience)
WooCommerce:
  • HUGE community
  • Lots of free plugins (SEO, optimization, referrals, coupons)
  • Lots of developers and themes
  • Lots of performance-optimized and cheap hostings
  • Hard to scale (but possible, we did it).
It would be my choice by far.

Shopify:
For what we needed (more than 15,000 products), it wasn't the best choice. But if I didn't know much about software and need to go to market very quickly, I would go with this.

PrestaShop is the poor brother of WooCommerce. I wouldn't go with it because it's similar but worse, with a smaller community and less plugins.

September 29, 2017

Magento at a Glance

Tanzeem Ahmed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We did evaluate WooCommerce and Wordpress against Magento and I am listing some major plus points that Magento carries over others :

- The extent to which Magento can be customised is way beyond the others.
- The number of Plugins that are available for Magento is a lot more than others.
- Magmi which I used for Magento bulk upload is only available for this.
Michael Huey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The only platform listed above that competes with Magento in full functionality is Demandware, in my opinion. However, Demandware is even more development resource intensive than Magento. NetSuite has several realms of customization, but their API is quite limited. Shopify, BigCommerce, and 3dcart all are simpler, lower-end options compared to Magento. Less overall functionality, scaleability, and integration capability compared to Magento as well.
Score 8 out of 10
Vetted Review
Verified User
Review Source
A lot of competitors are claiming they can do the same thing that Magento can do. I think it isn't true. PrestaShop and WooCommerce are not good enough to be used instead of Magento. They do not have the necessary scalability and caching system that Magento has. The only system that maybe could compete with Magento is Oracle Commerce but you need to pay a lot for the licenses, and for the development you need a java specialist and not a web developer. This could cost a lot more, at least in the UK.
Chris Metropulos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Magento is not technically a master of any portion of building an ecommerce webpage but it certainly is very good at a lot of things which ultimately was the deciding factor. Primarily its versatility was above that of the other choices. Wordpress created beautiful content efficiently but it wasn't so strong on the ecommerce side. Square Space was great but had its capacity limitations and is more equipped to aid smaller businesses. Magento was also the best priced for how effective it was against the group.
Bryan Bielefeldt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Magento is a more enterprise level solution. It is viable for smaller businesses, however requires a higher upfront investment while others have lower upfront but more maintenance.
Louisa Nicholson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We chose Magento for our e-commerce stores vs. Drupal Commerce because of the ease to set up and the expansive list of features Magento offers. We're glad we partnered with Magento for our clients. Drupal's setup time is too costly to set up for most clients we've talked to and the security updates are too frequent.
Elizabeth Bottomley | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Magento is probably my least favourite eccom and CMS tool as the design and integration options are the most limited, however, the ease of setup, and the availability of support and resources has meant I have used it many times. Additionally, the themes available have meant significant savings in timeframes and budgets for launch