Adobe Commerce for maximum ecommerce functionality and power!
Rating: 10 out of 10
May 24, 2024
FM
Vetted Review
Verified User
10 years of experience
- Positive impact on ROI
Overview
What is Adobe Commerce (Magento Commerce)?
Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.It…
Learn from top reviewers
Adobe Commerce for maximum ecommerce functionality and power!
Rating: 10 out of 10
May 24, 2024Adobe Commerce is used as our online commerce solution, allowing our customers to purchase our products and services, across multiple regions, currencies and payment methods. ...
Frank Mair
Consultant - Information Technology
Technical Specialist
Les Mills International
10 years of experienceMagento Commerce is a powerful platform
Rating: 8 out of 10
March 23, 2022Magento Commerce is our CMS for basically every page on our site. We use it to merchandise, create landing pages, update product pages, and more. The platform allows us to cus...
Verified user
Employee
4 years of experienceMagento Commerce on Adobe Commerce Cloud is a straightforward store builder
Rating: 7 out of 10
July 7, 2021Our organization implements Magento Commerce, part of Adobe Commerce Cloud, on behalf of clients to manage their distributed online stores. Magento Commerce is also integrated...
Ramindu Deshapriya
Team Lead - Information Technology
Lead Consultant - Technology
Virtusa
4 years of experienceMagento Commerce Delivers But With Pitfalls
Rating: 7 out of 10
July 7, 2021We have used Magento Commerce as an E-Commerce solution for many years. We manufacture and sell our own products and supplements, so this platform has been in play for quite s...
The best multi-channel platform
Rating: 8 out of 10
May 21, 2021Magento actually is a point of arrival for ecommerce and the start point for developing a better omnichannel customer experience. It comes with lots of features that fit many ...
Magento Commerce Cloud (formerly Magento) review
Rating: 10 out of 10
March 4, 2020I implement eCommerce solutions and have used Magento Commerce Cloud (formerly Magento) in past projects due to ease of use.
Joseph Rounds
Engineer - Information Technology
Senior Software Engineer
Lighthouseconsulting
20 years of experience7 Year Magento User Here...and Now I am Finally Switching
Rating: 7 out of 10
January 10, 2020Magento is being used by the entire company. From customer service, to purchasing, to marketing. Ever since we used it, seems like we always had issues. Went through three dif...
Magento Commerce - A reliable workhorse but one that needs taming
Rating: 8 out of 10
December 13, 2019The key problem that Magento solves is selling in different currencies and languages, from different warehouses around the world, with different credit card clearers. Together...
Verified user
C-Level Executive
2 years of experienceMagento Commerce Cloud Is Perfect For Our Larger Corporate Web Design Ecommerce Clients With Large Increasing Sales Trends
Rating: 8 out of 10
July 11, 2019We use Magento Commerce Cloud for some of our larger e-commerce clients who want a more robust platform with speed, customer support, automatic data redundancies, and professi...
Magento is great for simple e-commerce models, not built for complexity
Rating: 5 out of 10
July 5, 2019Our organization uses Magento Commerce Cloud to manage our e-commerce accounts and transactions. Magento allows for the creation and management of subscription-based accounts ...
Verified user
Manager
6 years of experienceMagento - the flexible and scalable ecommerce platform of your dreams!
Rating: 8 out of 10
June 6, 2019Magento is being used as the ecommerce platform for our primary business; we use Woocommerce and older solutions for several of our smaller businesses. Magento is the best opt...
Verified user
Strategist
3 years of experienceMagento may be the right choice for companies ready to spend and invest for ownership and personalization
Rating: 6 out of 10
April 1, 2019My department uses Magento to make certain accessories and supplies available to the contractors that power our business, and to the other organizations that we work with to m...
Verified user
Account Manager
1 year of experienceAdvanced eCommerce tool for the back-end developer
Rating: 4 out of 10
January 8, 2019We use Magento for 3 eCommerce sites on a single Magento platform. We sell parts and accessories for 3 brands. Currently, there are 3 users inside the tool and the business is...
Sherice Dominguez
Administrator - Marketing
Ecommerce Digital Marketing Associate
Textron Specialized Vehicles
2 years of experienceMagento Commerce Cloud Is Incredibly Customizable
Rating: 7 out of 10
December 10, 2018We use Magento Commerce Cloud to build and manage our ecommerce website. It is used across every team within our ecom department. We especially like how flexible Magento is. W...
Verified user
Analyst
5 years of experienceFlexible, easy to use platform
Rating: 8 out of 10
November 16, 2018We use Magento across multiple departments, mostly for our marketing team and IT/engineering team though. Magento is used to manage our website and web links. I personally use...
Verified user
Employee
3 years of experience
Log in with LinkedIn to see content from your network
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Adobe Commerce (Magento Commerce)?
Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://magento.com/products/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
16 people also want pricing
Alternatives Pricing
What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
What is Squarespace?
Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Adobe Commerce (Magento Commerce)?
Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager.
It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in 2012. Magento Open Source (formerly Community Edition) is still available for developers and tech-savvy merchants. Adobe also offers small business and mid-enterprise level solutions that offer cloud services and integrations for business intelligence and order management tools.
Visitor data is used to segment customers and personalize the shopping experience with targeted promotions, suggestions and coupons. Sites generate SEO-friendly URLs, a Google site map, and customized meta tags to help products get discovered. Site-wide or segmented and targeted recommendations are generated from rule-based product-relations logic, to increase up-sells and cross-sells, and interactive features including "likes" and tweets allow visitors to broadcast their choices and create buzz around products.
The paid versions of Adobe Commerce are extensive and include product integrations such as business intelligence, order management, and an extensions marketplace.
It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in 2012. Magento Open Source (formerly Community Edition) is still available for developers and tech-savvy merchants. Adobe also offers small business and mid-enterprise level solutions that offer cloud services and integrations for business intelligence and order management tools.
Visitor data is used to segment customers and personalize the shopping experience with targeted promotions, suggestions and coupons. Sites generate SEO-friendly URLs, a Google site map, and customized meta tags to help products get discovered. Site-wide or segmented and targeted recommendations are generated from rule-based product-relations logic, to increase up-sells and cross-sells, and interactive features including "likes" and tweets allow visitors to broadcast their choices and create buzz around products.
The paid versions of Adobe Commerce are extensive and include product integrations such as business intelligence, order management, and an extensions marketplace.
Adobe Commerce (Magento Commerce) Integrations
Adobe Commerce (Magento Commerce) Competitors
Adobe Commerce (Magento Commerce) Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Linux |
| Mobile Application | No |
Frequently Asked Questions
Reviewers rate Product catalog & listings and Website integration and Promotions & discounts highest, with a score of 10.
The most common users of Adobe Commerce (Magento Commerce) are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(237)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Low-Cost: Users have expressed their satisfaction with the low price point with the option for a free version.
Efficient Back-End System: Reviewers have consistently praised the recent upgrade to the back-end system, citing its effectiveness in managing customers and orders seamlessly. The enhanced efficiency of the back-end system has significantly boosted operational capabilities, leading to smoother business processes and improved overall performance.
Seamless Integration with Shipping APIs: Customers have lauded the seamless integration with shipping APIs for providing a hassle-free experience in managing shipping tasks within the platform. The smooth integration process has streamlined operations, making it easier for users to handle shipping-related functions efficiently.
Customization Challenges: Reviewers have expressed difficulties with customization on the platform, highlighting a serious learning curve and convoluted processes. Some users have found it cumbersome to upgrade customizations alongside core updates, impacting their workflow and efficiency.
Integration and Customization Limitations: Users have pointed out the lack of specialized integrations tailored to specific needs, calling for significant improvements in customization options to better align with individual company requirements.
Performance Issues and Complexity Concerns: Several reviewers have encountered problems such as slow indexing processing, high server resource consumption, and difficulty in debugging. They emphasized the platform's resource-intensive nature and its complexity in management, especially posing challenges for less experienced users.
Reviews
(1-25 of 41)Companies can't remove reviews or game the system. Here's why
Magento Commerce is a powerful platform
Rating: 8 out of 10
March 23, 2022
Verified User
Vetted Review
Verified User
4 years of experience
- Merchandising allows us to optimize pages and convert the most users possible.
- Customization helps us to tailor pages, increasing conversion rate.
- Cross sells help us to further capitalize on related products.
Magento Commerce on Adobe Commerce Cloud is a straightforward store builder
Rating: 7 out of 10
July 07, 2021
RD
Vetted Review
Verified User
4 years of experience
- Development time for a small-to-medium storefront reduced by 10%
- Maintenance activities reduced by 20% as clients can manage their own sites via CMS functionality
- Scaling configuration design time reduced by 5% due to cloud deployment
Magento Commerce Delivers But With Pitfalls
Rating: 7 out of 10
July 07, 2021
JM
Vetted Review
Verified User
8 years of experience
- Initially helped us get off the ground with selling consistently without headaches.
- Over time we started to outgrow the system with our company-specific customizations.
- Eventually we learned it became too difficult to maintain the platform's customizations with core updates.
The best multi-channel platform
Rating: 8 out of 10
May 21, 2021
MC
Vetted Review
Verified User
12 years of experience
- 4X Traffic
- 5X Average order value
- 5X Average products
Magento Commerce Cloud (formerly Magento) review
Rating: 10 out of 10
March 04, 2020
JR
Vetted Review
Verified User
20 years of experience
- Ease of use
- Less on development time
7 Year Magento User Here...and Now I am Finally Switching
Rating: 7 out of 10
January 10, 2020
JM
Vetted Review
Verified User
7 years of experience
- When you have it up and working it is great. We have great positioning in the search engines and have increased sales year after year.
- We have spent a ton on just maintaining the website and fixing constant bugs and security updates. Too much of our money is going to development rather than marketing and our associates.
Magento Commerce - A reliable workhorse but one that needs taming
Rating: 8 out of 10
December 13, 2019
Verified User
Vetted Review
Verified User
2 years of experience
- High ROI, because after setup, the site is stable and reliable.
Magento Commerce Cloud Is Perfect For Our Larger Corporate Web Design Ecommerce Clients With Large Increasing Sales Trends
Rating: 8 out of 10
July 11, 2019
.M
Vetted Review
Verified User
2 years of experience
- Magento Commerce Cloud increases the website speed, and therefore the ROI, of the online stores that we create for larger corporate clients.
- Magento Commerce Cloud improves security, stability, and redundancy, minimizing loss potential, thereby protecting ROI long-term.
- Magento Commerce Cloud is expensive for smaller clients and sometimes does not produce a return on investment for them.
Magento is great for simple e-commerce models, not built for complexity
Rating: 5 out of 10
July 05, 2019
Verified User
Vetted Review
Verified User
6 years of experience
- Version 1.8 allowed for manageable e-commerce transaction management for our client services teams.
- The upgrade to 2.0 introduced several large complications that haven't been resolved, leading to extra handle time.
- Ultimately, Magento isn't the ideal solution for more complex e-commerce models.
Magento - the flexible and scalable ecommerce platform of your dreams!
Rating: 8 out of 10
June 06, 2019
Verified User
Vetted Review
Verified User
3 years of experience
- Moving to Magento from our legacy site has increased our ecommerce conversion rates by about 2 points and has doubled our mobile conversion rate.
- Magento enables many great features like Salesforce Journeys which simply wasn't possible on our old website.
Magento may be the right choice for companies ready to spend and invest for ownership and personalization
Rating: 6 out of 10
April 01, 2019
Verified User
Vetted Review
Verified User
1 year of experience
- Magento has helped my department supply vital accessories to partner organizations and contractors in a scalable way.
Advanced eCommerce tool for the back-end developer
Rating: 4 out of 10
January 08, 2019
SD
Vetted Review
Verified User
2 years of experience
- We've spent a lot of money on the resources used on IT for even simple tasks.
- We are able to create promotions applied to all products, this has helped increase revenue a bit, our last application did not have it.
- More robust reporting is a requirement from most business, this eventually affects our ROI.
Magento Commerce Cloud Is Incredibly Customizable
Rating: 7 out of 10
December 10, 2018
Verified User
Vetted Review
Verified User
5 years of experience
- Without Magento Commerce Cloud we would not have an online store front. You could argue that the return on investment with Magento is near infinite because of this.
- Magento has allowed us to add countless new features, on top of what was included out of the box. We have truly customized Magento to suit exactly our needs.
- The main negative we experience on a daily basis is lost time when we are updating a price for a deal we are offering and the change takes minutes/hours to reflect on the site.
Flexible, easy to use platform
Rating: 8 out of 10
November 16, 2018
Verified User
Vetted Review
Verified User
3 years of experience
- We successfully serve over 10000 customers online through Magento
- Magento helps us target the audiences we want to target
Magento Commerce Pros and Cons
Rating: 7 out of 10
October 01, 2018
JM
Vetted Review
Verified User
5 years of experience
- Great for SEO. We have been able to build out a huge number of highly targeted pages on the site that have propelled our SEO to the next level
- Magento plugs in with many third party tools including ERP's, CRM's, shipping tools. It is a core part of our tech stacks and has allowed us to improve our capabilities as a business.
- Has enabled us to provide a best in class web experience for our customers. We are constantly expanding the capabilities of Magento and to improve sales and grow our business.
For Large E-Commerce Websites, Magento should be your first choice!
Rating: 9 out of 10
September 28, 2018
Verified User
Vetted Review
Verified User
2 years of experience
- The scalability of Magento is extremely useful for large scale e-commerce websites with large amounts of products, making it easy to grow quickly.
- The fact that Magento has many great features standard in the base software is a plus for stores that don't need a lot, meaning less work to get up and running.
- Magento can be time consuming to get set up if you need a lot of specialty customization as it does require experienced developers, this can be much more expensive vs. other options.
Powerful Software but Frustrating to Use
Rating: 5 out of 10
September 11, 2018
SW
Vetted Review
Verified User
1 year of experience
- Magento definitely lets us get a return on our investment. Because we have developers who can customize Magento to our needs, we have been able to create a beautiful and effective website, run promotions, and serve up customized product display pages that are effective and beautifully branded.
- Magento has also caused a lot of time to be invested in doing something that seems simple, but without a lot of knowledge, end up taking far more time than could otherwise be better-spent.
- We have had to outsource some of our development work due to Magento being developer-focused rather than marketer/merchandiser-focused. I've used other website management software that is comparable to Magento's capabilities but is far easier to use, that even someone like me (with basic HTML/CSS skills) can customize the front-end without requiring a back-end developer to intervene.
Magento is a solid choice
Rating: 10 out of 10
August 06, 2018
BR
Vetted Review
Verified User
10 years of experience
- Magento is great for fast paced initiatives.
- Completely scalable even up to an enterprise level.
Reliable, Stable, Typical
Rating: 7 out of 10
April 27, 2018
ZS
Vetted Review
Verified User
4 years of experience
- Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
- If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Prepare your pockets: fitting your needs is VERY expensive
Rating: 6 out of 10
April 02, 2018
Verified User
Vetted Review
Verified User
3 years of experience
- We were able to have an eCommerce store running without a lot of perfomance issues and scalable. That was good. On the other hand...
- We were unable to modify it to fit our needs. The checkout by default is awful (6 steps!!! Who the hell does CRO on Magento team?). Design and usability was good, but we improved our conversion rate by 200% by switching to another platform which we could easily modify.
Magento is good but has room for improvement
Rating: 6 out of 10
March 20, 2018
AD
Vetted Review
Verified User
1 year of experience
- Initially, our sales took a hit while our customers got used to the new site
Not the best solution for a small business
Rating: 3 out of 10
January 23, 2018
SR
Vetted Review
Verified User
1 year of experience
- It has allowed us to have an e-commerce solution
Magento Review as developer
Rating: 9 out of 10
November 30, 2017
Verified User
Vetted Review
Verified User
8 years of experience
- Hard to use for entry level user
- Complex and unstable setup for Version 2 and up
- Hardware resource demanding
Magento at a Glance
Rating: 9 out of 10
September 29, 2017
TA
Vetted Review
Verified User
2 years of experience
- Well, it would have helped if we had more control over cart abandonment.
- Bulk Upload issues hamper catalog building a lot.
- It helps to have a lot of marketing tools that are available in the Magento Store
- All in all, it has been pretty positive although it could get a lot better.