TrustRadius Insights
Responsive and Helpful Team: Many users have praised Magentrix for having an incredible, very responsive, always helpful, and patient …
Overview
What is Magentrix PRM?
Magentrix PRM is designed to be a one stop hub for partner relationship management (PRM). Magentrix PRM features:Branded Channel Partner Portal Custom themes that match a website's look and feel: to provide users with a consistent brand experience and identity. Partner…
Recent Reviews
Leaving a review helps other professionals like you evaluate Partner Relationship Management Software
Be the first one in your network to review Magentrix PRM, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is Magentrix PRM?
Magentrix PRM is designed to be a one stop hub for partner relationship management (PRM). Magentrix PRM features: Branded Channel Partner Portal Custom themes that match a website's look and feel: to provide users with a consistent brand experience and identity.…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.magentrix.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Salesforce Partner Management?
Salesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.
What is Impartner PRM?
Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations…
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Magentrix PRM?
Magentrix PRM is designed to be a one stop hub for partner relationship management (PRM).
Magentrix PRM features:
Custom themes that match a website's look and feel: to provide users with a consistent brand experience and identity.
Partner Leads and Opportunities
One central hub where admins and partners can register deals and manage and track opportunities to maximize revenue and close deals faster.
Partner Onboarding
Ensure partners know what they need to do by providing access to online training materials. Boasting a user-friendly, interactive environment, partners can complete courses in product training and certification.
Partner Support
Help partners resolve common problems on their own with step-by-step instructions in searchable knowledge bases and FAQs. Provide self-service support options directly in the Magentrix partner portal. Integrate with a CRM (Salesforce, Microsoft Dynamics, HubSpot) to maintain a single data source.
File and Document Sharing
Give partners a centralized file and document storage where they can access information on-demand. Users can find, organize, and update file versions while also ensuring that partners find what they need, when they need it.
Magentrix PRM Features
- Supported: Rewards + redemption/gamification capability, supported by TangoCard
- Supported: Partner Onboarding
- Supported: Playbooks
- Supported: Training & certification
- Supported: Deal registration and management
- Supported: Lead distribution and management
- Supported: Market development funds (MDF)
- Supported: Ideation
- Supported: Content management
- Supported: Document management
- Supported: Analytics
- Supported: Storefronts
- Supported: Upcoming events
- Supported: Collaboration
- Supported: Marketplace
Magentrix PRM Screenshots
Magentrix PRM Videos
Salesforce AppExchange sponsors a video on Magentrix PRM & customer portals
TomTom PRM - Partner Relationship Management Video Testimonial
Klaviyo - Partner Relationship Management (PRM) Testimonial
Magentrix PRM Integrations
Magentrix PRM Competitors
Magentrix PRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Worldwide |
| Supported Languages | English, French, German, Russian, Spanish |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Responsive and Helpful Team: Many users have praised Magentrix for having an incredible, very responsive, always helpful, and patient team. They appreciate the promptness, response speed, and quality in both customizations and troubleshooting situations. The support and professional services teams are highly regarded for their willingness to help and accommodate all user requests.
Flexible Customization: Users value Magentrix's flexibility in adjusting the platform to meet their specific requirements. They find that Magentrix is willing to make changes according to customers' feedback, creating a truly special experience. The ability to do anything needed with Magentrix, including creating custom pages, code, and scripts, allows users to offer exactly what they need from a support portal.
Integration with Salesforce: The native integration with Salesforce is highly praised by users who find it easy to set up and configure. They appreciate its ability not only to integrate with standard objects but also with custom objects. The almost immediate sync between the platforms and the unexpected value provided contribute to users' positive experience with Magentrix.
Outdated UI: Many users have mentioned that the UI of Magentrix has a dated look and feel, which doesn't align with their brand image. Some users felt that it could use a refresh to represent their brand better.
Lack of plug-and-play functionality: Several users expressed that they would have preferred a more plug-and-play option for the end user functionality in Magentrix. They found it inconvenient that the Magentrix team had to build the functionality, which added complexity to the setup process.
Limited customization options: Users have mentioned the need for customization in Magentrix but found it disappointing that they had to pay extra for it. Some users felt restricted by the lack of built-in customization options and expressed frustration about this limitation.
Users have made several recommendations regarding Magentrix PRM, including:
-
Set up accurate CRM data: Users suggest ensuring that CRM data is set up accurately before using Magentrix PRM. This allows for a smoother integration and better automation between the two platforms.
-
Attend webinars and review best portal practices: Users recommend attending webinars offered by Magentrix to learn more about the platform and gain valuable insights on best portal practices for customization needs. This can help users maximize the benefits of using Magentrix PRM.
-
Involve SF Admin and define needs clearly: Users suggest involving the Salesforce (SF) admin in the process of setting up Magentrix PRM, as their expertise can be invaluable for a successful implementation. Additionally, users recommend clearly defining their needs and providing a scope to Magentrix from the beginning to ensure that the platform meets specific requirements.
By following these recommendations, businesses can take full advantage of Magentrix PRM's ease of use, customization options, and robust solutions.