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Intuit Mailchimp

Intuit Mailchimp

Overview

What is Intuit Mailchimp?

Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0

Cloud

Essentials

starts at $13

Cloud
per month

Standard

starts at $20

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mailchimp.com/pricing/marketing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Mailchimp SMS Demo

app.supademo.com

Subject Line Text Generator Demo

app.supademo.com

Inline Generative Text Demo

app.supademo.com

Adding SMS Marketing to Campaigns to Boost Customer Engagement (2023)

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8
Avg 7.6

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.5
Avg 7.8

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.5

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.6
Avg 7.3

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

7.2
Avg 7.5
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Product Details

What is Intuit Mailchimp?

Mailchimp is a marketing automation platform boasting 11 million users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while fitting into their existing workflows.

Businesses including TEDTalks, Shutterstock, Boston Market, Nikon India use Mailchimp to drive revenue through emails. Founded in 2001 and based in Atlanta with offices in Brooklyn, Oakland, Vancouver, London, Seattle, and Santa Monica. In 2021 Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, the company has released 100+ new features to help its customers.

Intuit Mailchimp Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Data quality management

Campaign Management Features

  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns
  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Third-party software integrations

Intuit Mailchimp Screenshots

Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

Intuit Mailchimp Videos

Over 150+ new and updated features that can help Mailchimp users improve ROI.
Boosting a store’s performance with Mailchimp and Shopify

Intuit Mailchimp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUSA, CA, AUS, UK
Supported LanguagesEnglish, Spanish, French, Portuguese, German, and Italian.
Security

Frequently Asked Questions

Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

Intuit Mailchimp starts at $0.

HubSpot Marketing Hub, Mailigen, and Emma by Marigold are common alternatives for Intuit Mailchimp.

Reviewers rate Email deliverability reporting highest, with a score of 8.4.

The most common users of Intuit Mailchimp are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 315)

Great customer engagement tool

Rating: 10 out of 10
June 11, 2022
Vetted Review
Verified User
Intuit Mailchimp
3 years of experience
Reaching out to more and more customers and users was a constant challenge for us and luckily with the introduction of Mailchimp, we were able to achieve that. We primarily use Mailchimp to send out emails and other offer-related campaigns and newsletters to all our users and customers. This has helped us achieve a lot of customer traction.
  • Easy contact import
  • Various pre built templates
  • Ease of product use
Cons
  • Free Trial period could be improved.
  • More knowledge documents needed.
  • Product design could be better in my opinion.
When you want to connect with your users and customers, Mailchimp is quite useful. We are able to send non-stop email campaigns to all our users. The best part is the email deliverability of Mailchimp. We are able to reach all our customers in their Inbox itself rather than their spam folder. Also, the analytics aspect is very cool.

Great tool for Customer Outreach

Rating: 7 out of 10
November 06, 2019
Vetted Review
Verified User
Intuit Mailchimp
3 years of experience
We use mailchimp in a few ways.

(1) Customer Newsletter
(2) Email outreach with specific updates/promotions to current customers
(3) User outreach around new updates in our software

It allows us to easily compile audiences and various lists and send branded messages which is a business problem that needed to be addressed when we made the purchasing decision. Currently, Mailchimp is only used by our Customer Success Department.
  • Compiling and organizing contacts into audiences.
  • Ability to quickly generate branded messages.
  • Reporting and tracking of User Interactions.
Cons
  • Branding options to include more custom fonts.
  • The ability to get past spam blockers could be improved.
  • An easier way to send attachments through emails.
  • We liked the old list view vs. audience view.
Well suited:
  • Outreach to current customers / known email addresses
  • Branded Messages to current customers
  • Ability to frequently send similar messages
  • Mail Merge scenarios in which you want to include customer-specific information in your emails
Less Appropriate:
  • Highly branded messages from a sales perspective
  • Sending emails to prospects that have not previously engaged with your brand
  • Sending emails with attachments

Customer satisfaction in the marketing process.

Rating: 9 out of 10
January 13, 2020
AR
Vetted Review
Verified User
Intuit Mailchimp
1 year of experience
This platform allows the correct development of a marketing system [to increase] customer satisfaction when making the purchase or sale process or any subscription. I believe that this platform has provided the best possible features to develop a stable marketing system throughout my company. Together with the collaboration of all my employees we have been able to make the most of it to improve the sales process of our company in its entirety. Mailchimp offers really fast results compared to other platforms that take a little longer. I hope this platform can satisfy me for much longer in my company.
  • It provides me with a quick self-response system capable of notifying me when a client has sent an email to our system so that it receives an automatic response.
  • It provides rapid implementation for any company, which allows any user to implement them without any complications.
  • It offers the ability to create all types of advertising campaign with an exclusive design using the templates provided by the same platform.
Cons
  • Its operation on mobile devices is not really pleasant since currently the mobile phone application does not offer a corresponding notification system, since it sends notifications after a long time has passed.
  • The prices offered by this platform for each of its plans are really high, which does not allow small companies to access these great features.
  • The process of creating weekly reports on advertising campaigns is inefficient, since it creates reports and graphs automatically but they are not really accurate with the amount of subscriptions that each campaign has had.
This platform is really appropiate for those companies that want to have an extremely simple marketing system, since currently this platform adapts to the needs of the user and provides operation without any complications. In addition, this platform would not be able to function in a correct way in companies that do not want to invest in advertising, since its benefits will begin to be noticed as it is invested in the platform.

Stay connected with your customers with Mailchimp

Rating: 9 out of 10
January 10, 2020
SH
Vetted Review
Verified User
Intuit Mailchimp
2 years of experience
Mailchimp is mainly used as a distribution method for our newsletter. We can keep our subscribers up to date with the newest information, products, and services on a weekly basis. The marketing department uses it for the most part. It helps us to communicate with our customers and subscribers as well as collect new subscribers through forms. It also assists in determining what they are and are not interested in.
  • Automation of triggers based on set rules
  • Analysis of email campaigns
  • Easy to use
  • Drag and drop email template builder
Cons
  • Subscription prices can go very high depending on the email count you have
  • More languages should be available to create emails for people outside the US
  • Customer service can be frustrating at some times
It works well if you have compiled a good amount of emails that opted into your newsletter for example. With just one click you can send one email to thousands of people, track the open and click behavior, and set up follow up triggers based on that. You can also set up autoresponders when someone signs up on your website or blog. Mailchimp makes it easy to spread your message.

It will not work for affiliate marketing or spammers as they have strict rules in place and your list has to be clean. If too many emails bounce, they will put your account on hold to investigate.

Reaching your customers on a new level!

Rating: 7 out of 10
May 05, 2022
Vetted Review
Verified User
Intuit Mailchimp
2 years of experience
The companies I’ve used Mailchimp for are primarily b2c and some b2b. Therefore, their objectives are different though each is the same underlying intention. The intention is to inform clients and create awareness of their offerings. For instance, I worked for a cannabis accessories company that wanted to inform its users of new products. So I had to plan accordingly by placing the products in strategic zones to not seem so sales-focused. As a result, I placed information about the product and its uses to highlight its uniqueness in it. This way customers know why purchasing this product is going to be beneficial to their uses. Mailchimp is perfect for this since its creative tools make your information seem appealing. No one has the time to sit a long dull email so Mailchimp template creator allows you to do it effectively.
  • Template creation
  • Organize mailing list
  • Create email campaigns
  • Import mailing list
  • Analytics
  • Email planning
Cons
  • Outreach
  • User interface
  • Integrating html
Outreach marketing is not ideal if you are looking to use Mailchimp in my opinion. Mailchimp is more suited for inbound marketing like newsletters, product releases, or event publications. Therefore, it’s best to have a good mailing list before getting into Mailchimp. Otherwise, don’t expect to reach new customers and create possible lead opportunities.
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