TrustRadius Insights
Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly …
Overview
What is Mailtrack?
Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times…
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Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://mailtrack.io/en/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Mailtrack?
Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.
The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only a normal Gmail interface.
It boasts intuitive checkmarks (✓✓) added to email, for Gmail read receipts right in an inbox.
How to use the mail tracker app:
✓ means that an email has been sent, but not opened.
✓✓ mean that an email has been opened.
The vendor also states it is the only email open tracking in the Chrome Web Store to trace emails for free forever.
EMAIL TRACKING FOR READ RECEIPTS
- See which emails have been read
- Stop asking if colleagues read sent emails
- Access its dashboard and filter emails that have been ‘read’ or ‘not read’
MAILTRACK FREE
- Free and unlimited email tracker for Gmail
- Mailtrack Campaign: Send Google email marketing emails up to 200 contacts at once
- Includes "Sent with Mailtrack" signature
MAILTRACK PRO
- Extra information on email opens: how long ago and how many times
- No Mailtrack signature
- Real-time Gmail read receipts (desktop pop-up or by email)
- Daily email tracking reports
- Reminders
- Last read: know if a recipient is engaged with conversations
- Email & phone support
- Mailtrack Sales: Integrate it with Salesforce or the user's choice of CRM
Mailtrack Features
- Supported: Email tracker
- Supported: Mailtrack Campaign
- Supported: Link tracking
Mailtrack Screenshots
Mailtrack Video
Add our checkmarks (✓✓) to your Gmail through our free and unlimited email tracking software.
Mailtrack is the #1 free email tracker for Gmail, with over 1,5 million active users.
Mailtrack Integrations
Mailtrack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Comparisons
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Reviews and Ratings
(61)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly useful for tracking email opens, allowing them to be prepared and provide better customer service. It is widely used by organizations to ensure that emails have been sent to the correct addresses, especially when email addresses are not updated in public registers. The software enables users to track if their customers have checked their emails, helping them stay organized and manage their schedule. Additionally, Mailtrack allows users to track when recipients open important emails, such as invoices for services, enabling prompt follow-up. This feature is appreciated by users as it helps them prioritize their day and gain insights into the situation by tracking who read their emails. Realtors also find Mailtrack useful for tracking when their offers are being sent to other agents and confirming receipt. Furthermore, educators have used Mailtrack to track emails sent to students for tasks or appointments during distance learning, improving communication and task completion. Account managers have also found value in using Mailtrack to track if their emails were read by clients, helping with project management and following up on leads. Overall, Mailtrack provides detailed reportings on opened emails which are vital for a focused sales approach and enhanced communication strategies in various contexts.
Automatic email tracking: Users have found the automatic email tracking feature provided by Mailtrack to be extremely helpful, with many stating that it has been a valuable tool for staying informed about email opens and keeping track of communication with recipients.
Affordable pricing: Reviewers consider the yearly pricing of Mailtrack to be affordable and fair. Many users find it to be a cost-effective solution compared to other tools that offer similar features as part of a more expensive monthly service.
Intuitive user interface: Users appreciate the easy-to-use and beginner-friendly user interface of Mailtrack. They find it intuitive, allowing them to quickly understand how to navigate and perform tasks within the software effectively and efficiently.
Cumbersome Mobile Implementation: Some users have found the mobile implementation of Mailtrack to be inconvenient and time-consuming. They have expressed frustration with having to go into an extension and click "new tracked reply" for every message they send, which is easily forgotten.
Limited Notifications on Mobile: Users have voiced concerns about the limited notifications on mobile devices when using Mailtrack. Even when using Android to track messages, they are only able to receive notifications on the desktop version, limiting the usefulness of the software on mobile devices.
Inconsistent Tracking of Recipients: Several users have experienced issues with tracking certain recipients in Mailtrack. There seems to be a random labeling of some recipients as untrackable, leading to concerns about the overall reliability of the software's tracking feature.
Users have made several recommendations for Mailtrack based on their experiences with the product. The three most common recommendations are as follows:
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Users appreciate the simplicity and user-friendly interface of Mailtrack. They find it easy to use and navigate, making it accessible to users of all levels of technical expertise.
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Many reviewers have found Mailtrack to be very effective in monitoring and tracking emails. They mention that the software provides accurate and real-time notifications when recipients open their emails, giving them valuable insights into email engagement.
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Customers also recommend Mailtrack for its reliability and stability. They mention that the software works seamlessly without any glitches or downtime, ensuring that they can rely on it for their email tracking needs.
Overall, users recommend Mailtrack for its simplicity, effectiveness in email tracking, and reliable performance.
Attribute Ratings
Reviews
(1-25 of 30)Companies can't remove reviews or game the system. Here's why
January 13, 2021
A good alternative to Boomerang for Gmail.
Score 9 out of 10
Vetted Review
Verified User
Boomerang for Gmail was tested. It works well, but wanted to see what else is available before making any commitment.
Mailtrack provides a really nice daily summary of emails sent which Boomerang did not.
Mailtrack provides a really nice daily summary of emails sent which Boomerang did not.
December 19, 2020
My take on Mailtrack (free version)
I haven't used any similar product.
December 18, 2020
This product is very useful and easy to use
Score 10 out of 10
Vetted Review
Verified User
There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
November 11, 2020
Mailtrack review
Score 10 out of 10
Vetted Review
Verified User
November 09, 2020
Mailtrack lowers your stress by tracking your emails
Score 7 out of 10
Vetted Review
Verified User
No idea, Mailtrack was my first try and really fit my needs.
November 08, 2020
A Happy Mailtrack Customer!
I have not yet used any other product or service other than Mailtrack. The reason why I love Mailtrack is because it was easy to download and even easier to use. What is more, is that it has a lot of really nice features as well, this makes it user friendly too.
November 06, 2020
Great for Business and Personal Use
I have not used any other tracking software for my emails since this was recommended online and by a few people as well. I've been told that it's a really good tracking software and so far, I have no complaints as such. Cannot comment on how it would measure up against other software in the market at the moment.
November 04, 2020
Easy control of communication and correspondence via Mailtrack
Score 9 out of 10
Vetted Review
Verified User
I used the pre-installed/internal features of the "mailing box" for tracking email and correspondence. I can not say it was a perfect experience, (will not use product names), but at the moment MailTrack is better.
November 01, 2020
10/10 would use all the time and will recommend to friends.
First i have considered mailtrack extension as its legit and free version is good and works for me as of now
October 30, 2020
Product satisfaction.
I have no point of reference since I have not used other products but I am happy with how Mailtrack has worked so far.
October 30, 2020
Click, Track, Done!
Score 10 out of 10
Vetted Review
Verified User
I tried Yesware but it only offered a limited free trial.
October 24, 2020
Mailtrack!! Great add on to Gmail
Score 10 out of 10
Vetted Review
Verified User
To be perfectly honest I have only used the same function on Outlook so I don't have anything else to compare it to. However it stacks up very well against Outlook and some aspects are actually superior.
October 23, 2020
Simply Perfect
Score 10 out of 10
Vetted Review
Verified User
I used Outlook email many years ago with the feature of receiving a confirmation that the email was read, but these days, Outlook is not working for me, as I want to be able to use the Gmail platform for all the emails of my organization, and Mailtrack is working perfectly for my needs and preferences.
October 21, 2020
Mailtrack Hero!
They are great but really focused on blasting out emails.
October 21, 2020
Who is actually reading my mail?
Score 9 out of 10
Vetted Review
Verified User
Actually very easy to use and straight forwarded and built into my email client.
October 20, 2020
Mailtrack is a terrific email tracking system. Highly reccomend.
Score 10 out of 10
Vetted Review
Verified User
October 16, 2020
Don't let yourself be left on "READ"
Score 10 out of 10
Vetted Review
Verified User
Mailtrack is pretty simple, you send an email and it tells you if your recipient has read it. It serves its purpose!
October 13, 2020
Fantastic Way to Track EMAIL & be Productive
I have currently not used any other program.
October 13, 2020
Love knowing that my email was read!
I have not used any other products.
October 12, 2020
An irreplaceable thing if you value your efficiency!
Simplicity and unobtrusiveness.
October 08, 2020
I absolutely recommend Mailtrack for any business.
Score 10 out of 10
Vetted Review
Verified User
My company uses Salesforce and it has an email tracking system. I found it to be unreliable and it seemed that some people were somehow able to get around it letting me know when it was opened. It just always should unopened, even after I had gotten a reply from my email.
September 25, 2020
Mailtrack is a Top-Notch Program You Can Count On
Score 10 out of 10
Vetted Review
Verified User
Mailtrack is the first program I have ever utilized as a tracking system, and I have no intention to utilize anything else. I am perfecting satisfied with it, as it has delivered everything that I have been seeking in an email tracking service. I would highly recommend this program to other customers. It is a reliable and dependable program that I have been very pleased with.
September 24, 2020
Mailtrack helps you to grow your sales and effectively manage your team
- Mailtrack
I have not used any other product except Mailtrack. Previously MS Outlook had the feature of read receipt. This feature got lost when I switched to Web based Gmail which doesn't have this feature.
September 14, 2020
I benefited from using Mailtrack.
Score 10 out of 10
Vetted Review
Verified User
Basically I have not used any other product for email tracking before this. I am not aware about other competitors' features and usability. But I am completely satisfied with Mailtrack because of its simple usability. It just shows us using green ticks like WhatsApp whether a customer has seen the email or not and how many times he opened the email. Definitely Mailtrack is fulfilling my all requirements related to email marketing.
September 11, 2020
Amazing software, 10/10, highly recommend.
I haven't used any email-tracking software in the past few years. Last time I used one was many years ago, and unfortunately, I don't remember the name. But I do remember that they didn't allow you to remove the watermark, which is when I stopped using it because it was extremely unprofessional.