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ManageEngine Endpoint Central

ManageEngine Endpoint Central
Formerly Desktop Central

Overview

What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

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Recent Reviews

ManageEngine Endpoint Central

8 out of 10
March 05, 2024
We use this product to manage applications on our endpoints. 3rd party patch management is challenging but with this product we have an …
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ManageEngine Endpoint Central Review

9 out of 10
February 08, 2024
We use EC for desktop, patch and mobile device management. The product helps us have a visual to easily pinpoint vulnerabilities that need …
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Highly recommended

8 out of 10
February 08, 2024
This software stands out as the premier solution for patch management, software distribution, and management of external devices. Its …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM…

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Product Details

What is ManageEngine Endpoint Central?

Endpoint Central is a UEM solution that helps in managing servers, desktops, laptops, smartphones, tablets, and POS devices from a central location.It automates day-to-day endpoint management routines like installing patches, detecting vulnerabilities, deploying software, imaging and deploying OSs, managing mobile and BYOD devices, remote troubleshooting, and modern management with on-premises or cloud versions.

Endpoint Central also helps in managing mobile devices by deploying profiles and policies; configuring devices for Wi-Fi, VPN, and email accounts; applying restrictions on using certain features like the camera or browser; and securing devices by enabling passcodes, remote lock or wipe, and more.

The product supports Windows, Linux, macOS, iOS, Android, and Windows smartphones and tablets. It also has a mobile app that can be used to manage endpoints.

ManageEngine Endpoint Central Competitors

ManageEngine Endpoint Central Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

BlackBerry UEM, Citrix Endpoint Management, and Hexnode UEM are common alternatives for ManageEngine Endpoint Central.

Reviewers rate Support Rating highest, with a score of 8.2.

The most common users of ManageEngine Endpoint Central are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(112)

Attribute Ratings

Reviews

(1-25 of 40)
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Score 9 out of 10
Vetted Review
Verified User
Earlier In our company we were facing a lot of challenges apart from threat and vulnerabilities like data getting out. but through this software we blocked all the peripherals and also measure size of data in and out. Additionally, We can even install a single software into multiple systems. It was a great investment and worth every penny
Score 8 out of 10
Vetted Review
Verified User
Endpoint Central is well suited to push applications and patch's to your various endpoints including Mac and Linux. The 3rd party patch's are already preconfigured for deployment so all you have to do is approve and they will start patching.
Roberto Villón Jara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
A suitable scenario is for automatic patching of operating systems and third-party applications. Being able to form test groups. before mass deployment of patches.A less appropriate scenario would be an environment with Linux equipment, with high turnover, because as the deployment of images is needed to have the equipment ready in a short time, it is not possible, since this functionality is not compatible with Linux Operating Systems
Daniel Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is great overall. I cannot see an IT setting that it is less appropriate. With regard to features I feel MDM is mostly orchestrated through Entra for many businesses, therefore, I have not really found it useful in the platform. I have found that image creation is very slow and should be done better.
Thiago Silva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I recommend using the solution in environments where compliance, maturity and control of assets and software are outdated. I don't recommend it in an environment with less than 50 stations and collaboration on a single platform. The solution is very robust and allows greater visibility of the infrastructure, supporting the installation, updating and uninstallation of applications, as well as protection against ransomware.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ManageEngine Endpoint Central is fantastic for a set and forget patching tool. This is great for the Windows clients that we have and provides good reporting and ensures machines are kept up to date and gives us good reporting on which machines are vulnerable in our organisation. Linux machines are not as well handled due to the multiple flavours of Linux that are out there. ManageEngine Endpoint Central only manages specific versions of Mac and Linux so it is best to check compatability ahead of time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ManageEngine Endpoint Central excels in large organizations requiring centralized endpoint security and patch management. It shines in scenarios with diverse endpoints and complex networks, ensuring uniform protection. However, for smaller setups with limited resources, its comprehensive features may be excessive, making a more streamlined solution more appropriate.
Don Harvey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I think ManageEngine Endpoint Central is perfect for businesses of all sizes and workforce distribution to manage endpoints. I have used other tools and extensively SCCM and I can tell you, in my experience, ManageEngine Endpoint Central is more powerful and way easier to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you do not have AD then it is the best thing that you can use and it will fulfill most of your requirements of as it includes group policy, remote support, Patching of OS and third-party applications, Remote support with the user and integration with service desk plus and manageability of Android, IOS, Linux , MAC , windows and chrome devices
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ManageEngine Endpoint Central is good for Patch management, Patch Tuesday covers all required and necessary patch for window PC(I am window Pc user) Some patches are not getting installed on client machine that can be applied manually in client machine.
I am facing difficulty while deploying software and choosing configuration setting Remote control tool is must have tool which is smooth and easy to connect client machine for Support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When you are managing different tools like SCCM/Intune to manage on-prem and cloud devices then ManageEngine Endpoint Central can be the best suited tool to leverage all these capabilities in a single console and manage your endpoints with all the features like App deployment, patch management, Vulnerability management, OS deployment, MDM etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my opinion, ManageEngine Endpoint Central is recommended for decentralized mixed computer environments where people work from unmanaged offices, hotels, coffee shops or from home with a mix of OS's (Windows, Mac's and Linux). Also, I think ManageEngine Endpoint Central remote management solution is recommended from the license pricing point of view even for low budget IT departments. In case you have exclusive one vendor computer networks (like only Windows computers, or only Mac computers), I think there are better suited solutions from the perspective or features, customization and integration.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I recommend ManageEngine Endpoint Central in environments with hundreds of servers and clients. It updates both Windows and Linux machines comprehensively. Also if you need to perform pre or post-deploy tasks this is the software for you. I personally find it excellent to use in smaller environments as well. It is also possible to use it in large environments with decentralized offices. Great for having complete enterprise management of your entire fleet.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Agent deployment in various ways
Most lovable part is generating the reports easily.
We can also for custom Reports as per our need, ManageEngine team provides a Query to make the report done .
Awesome and wonderful Product from ZOHO.
Wonderful Support from ManageEngine Support team.
Things done goes much smoother with the tool and as well as the Support team.
Score 10 out of 10
Vetted Review
Verified User
This software is suited in any environment where there are more end user than IT staff, which is pretty much everywhere. This becomes especially true in medium to large sized business and organizations. The amount of time saved (from IT Support and Administration but also from the end user's side) is simply incredible.In addition, Junior IT admins will find the automatic suggestions e.g. for optimal server configurations / setup quite useful.
The only scenario where I'm not sure the benefits will outweigh the costs are in very small businesses, where there are few end users and few PC's/Servers. In all other scenarios, this tool is truly invaluable, compared to the it's low financial cost. I would add that purchasing a perpetual license is also an option with this product and does make financial sense after 5 years or so.
Score 7 out of 10
Vetted Review
Verified User
ManageEngine Endpoint Central is a great alternative to Microsoft Intune and System Center, especially if you don't have the budget to maintain an entire team of system administrators to manage your endpoint manager. Their remote support options are superior to other solutions on the market and run a very close second to many of the solutions leading the industry. However, if you are trying to implement the system independently or you have an outage with an established system, ManageEngine Endpoint Central continues to struggle in its customer relations department. In my experience, technical support and customer service have consistently long wait times. If you can even locate the right number to call, I feel the follow-up assistance for an ongoing issue is laughably lax and inconsistent. ManageEngine Endpoint Central is definitely better than a lot of other systems on the market and has an incredibly economical pricing structure, but ManageEngine has a long way to go before they can compete with even Microsoft in the "I need to speak to a human" department.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
ManageEngine Endpoint Central is an ideal tool to help remote workers connect to our VPN as it just requires the agent to be pre-installed on their device and their connection to the internet. It makes supporting users quick and easy. The patch management can also be a heavily useful resource once it is fine-tuned to the point of working well.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are an In-House IT Department that support 3 different companies. The product works well and I could see a MSP using the product.

If you have a limited IT Staff and don't have a Endpoint Specialist on staff and you need to rely on quick and timely support - Endpoint Central support is not timely. There support policies limit how much time a front line chat agent can help you, getting to senior level support is slow.
Quick and Timely support is not something that Endpoint Center Support supplies.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the world experiencing a pandemic social distancing is still very important. With ManageEngine Endpoint Central I know I can count on quick remote support for our end users without having to visit each desk. We also use the mobile device manager solution as a replacement for another big name mobile device manager. The ManageEngine MDM is much easier to use and more reliable.
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