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Mailchimp Transactional Email (Mandrill)

Mailchimp Transactional Email (Mandrill)

Overview

What is Mailchimp Transactional Email (Mandrill)?

Mailchimp Transactional Email (formerly Mandrill) is designed to allow users to deliver fast, personalized transactional emails using API or SMTP.

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Recent Reviews

Mandrill Power!

9 out of 10
August 02, 2017
Incentivized
We use Madrill for automated email sending from internal and external resources generated by task and actions in our software service. If …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free

$0

Cloud
per month

Essentials

$9.99

Cloud
per month

Standard

$14.99

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mailchimp.com/pricing/transacti…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Mailchimp Transactional Email (Mandrill)?

Mailchimp Transactional Email enables developers to send hyper-personalized emails that reach inboxes.

- API or SMTP
- Start quickly
- Flexible with sending and inbound options


Mailchimp Transactional Email (Mandrill) Features

  • Supported: Deliverability - reach inbox, not spam.
  • Supported: Analytics - Dashboard, export API or webhook.
  • Supported: Award winning support.
  • Supported: Flexibility with white-labeling.
  • Supported: A/B Test and comparative reporting.
  • Supported: Rules Engine for inbound and outbound messages.
  • Supported: Templating engine with conditional content.
  • Supported: Use handlebars or merge tags for content.

Mailchimp Transactional Email (Mandrill) Competitors

Mailchimp Transactional Email (Mandrill) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesWorldwide

Frequently Asked Questions

Mailchimp Transactional Email (formerly Mandrill) is designed to allow users to deliver fast, personalized transactional emails using API or SMTP.

Sinch Mailgun and Brevo are common alternatives for Mailchimp Transactional Email (Mandrill).

The most common users of Mailchimp Transactional Email (Mandrill) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(58)

Attribute Ratings

Reviews

(1-15 of 15)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mailchimp Transactional Email (Mandrill) is well suited for basic automated emails that a business needs to send to their clients when their clients purchase a product or service, appointment/reservation reminders, etc. I would not use it for any sort of one-off email or really any sort of marketing purposes at all.
Jared DeLong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mandrill is excellent for platforms looking for a third-party app to manage all email communication. It's able to handle an incredibly large amount of emails and sends out those emails very fast. It does take some training to understand the platform entirely, so if you're a smaller organization looking for an email marketing tool, then you'd most likely want to use Mailchimp, which owns Mandrill.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Mandrill is well suited for SAAS Software platforms requiring complex real-time emails to be sent to validated users. Using Mailchimp as the design environment makes it easy to design and deploy email templates by most users. You can have Marketing or UX designers do the email templates and then have your dev team push the data/content and triggers to Mandrill.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is one of the best softwares for transactional emails. After integrating with MailChimp, it gave me the best results in real estate projects promotions. In my business, we have clients across the globe, and with both of these email services, we reach our prospective customers in real time and, with the detailed analysis of customers' engagement, we plan our future campaigns.
Kewyn Medina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is great :
  • As an SMTP relay option to use in all platforms and systems without OS and configuration limitations.
  • Helps you keep control over hard bounces and soft bounces.
  • Great dashboard to check in a glance your account status.
It is not appropriate in scenarios where you need to send massive campaigns.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would say that this question is conditional. If you already have MailChimp and are happy with it and need Transactional email, then Mandrill is a no-brainer. Outside of already being a MailChimp Customer, it's a little harder to recommend. The service is fantastic for what it provides and It is hard to fault it when we rely on it so much and it has never let us down.
August 02, 2017

Mandrill Power!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mandrill is great for using the API features to create automated email functions for our system's users. It's completely white labeled to our product, making it smooth and easy for our users. We have the ability to track all emails sent, as well as customize any email sent and what triggers the emails to send.

If you have no use for MailChimp, Madrill is a little on the pricey side, since it's not available "a la carte". The interface is a bit clunky, but it gets the job done and is very reliable.
Darren Douglas Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Any system that requires transactional email message functionality as an external service. The benefits of a well managed and vetted server to maintain reputation as well as being reliability is well worth the effort needed to integrate towards the API specs.
Jim Rubenstein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized

Mandrill has got a lot of features that most people will find perfectly adequate. Their deliverability is great, and their management interface (while not visually stunning) provides all the information and configuration options you're likely going to need. For these reasons, it's a good option for most people.

My main complaints have to do with how they changed their billing practices in 2016, removing the free tier, and bundling the service with a paid MailChimp subscription. If you're not already paying for a MailChimp subscription, there are other services that offer 12,000-25,000 emails, per month, for free.

My other gripe is the rate-limit issue. If for any reason users start complaining about your messages, your rate limit (number of messages you can send per hour) will be slashed dramatically. This is for a good reason, but the limits look to be very strict, and they have no issue with taking your account from 10,000 messages an hour to 150 messages an hour. This can absolutely kill a SaaS provider, and they are 100% unwilling to make concessions.

Josh Holloway | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you are already a paid MailChimp user or considering moving to that platform, Mandrill is an obvious choice for your transactional email approach thanks to its high reliability, ease of use, and powerful debugging tools. If you're not an existing MailChimp customer, however, the additional cost of a MailChimp account plus Mandrill message blocks can be prohibitively expensive versus other platforms, but should not be ruled out completely.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well obviously Mandrill is well suited if you are a MailChimp client looking to send transactional emails. The most obvious benefit is the ability to send things like Cart Recovery emails, which are large revenue generating campaigns, to anyone who abandons a cart, not just people who are subscribed in your MailChimp account. Without Mandrill, MailChimp would have no way of accomplishing that type of transactional email.
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