Skip to main content
TrustRadius
Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

126 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
Return to navigation

Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2600)

Attribute Ratings

Reviews

(1-25 of 1130)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Marketo Engage offers cutting edge technology that helps us plan, engage and personalize customer's journey. Customizable dashboards help 'Marketing' see sales engagement data & helps 'Sales' see actionable marketing engagement insights. For face to face customer interactions and live events it has specialized tools to plan, scale & market events so that we can hit the attendance numbers.
The software is expensive & irrelevant for teams that aren't involved with customer experience.
Score 9 out of 10
Vetted Review
Verified User
It is quite costly compared to some other marketing tools but since you're getting all the features that you may ever need to run your campaigns, the high cost should not matter to most people. And they offer custom templates for marketing campaigns so you can very easily set it up and start running your campaigns.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is the most affordable and reliable marketing solution for your business and has all the marketing tools that you may ever require in it. Some of the most used features are lead monitoring and management and email customization. So I do recommend it though the website may sometimes take some time to load or become unresponsive which can be annoying.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Though setting it up can be tiring and lengthy but once done, it is the most suitable tool for your marketing needs. It has all the features and tools and also gives you the option to customize the templates for your campaigns.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketing Engage is appropriate for sales organization to scale their marketing operations. It's less appropriate for retail organizations that focus more on online branding, commerce site analytics and less on membership and nurture programs.
Pat Murray | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is great for lead gen because of the out of box solutions. We import leads from Google, LinkedIn, Meta, Tradeshows, and web forms. It allows me to track leads from the moment they enter the system to the point where they become customers. I use it to score leads, segment them, and nurture them with targeted content.

It's especially useful as a B2B organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is suitable for complex features like as opt-in, data management, lead scoring, and lead lifecycle setup. It takes an excessive amount of time to process lists, smart campaigns, or segments. Also for more spontaneous email campaigns, I rely on Adobe Marketo Engage, which is great for organization. Once we started using Marketo for our marketing automation, we noticed an increase in the number of potential leads.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage helps you locate hiring companies and prospects. And as it saves time, we utilize it often. Also the ultimate goal is to maximize Adobe Marketo Engage's technologies to increase prospect awareness and interest. However, smaller organizations, especially those starting with rudimentary automation, shouldn't buy it due to its expensive price.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo excels in closed loop marketing and sales reporting, lead management and detailed tracking. And through the use of a/b testing you may determind based on your preferences, which email format performs better. Also in terms of lead data collection, Adobe Marketo Engage forms are second to none and very easy to use.
Mukesh Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think almost every thing can be done on Marketo, in a simple language we can easily orchestrate a lifecycle of a prospect to becoming a customer. Easy handling data, through segmentations, smart lists, datahygiene, understandable UI, low code assets building, logic implementation and use integrations, APIs, Webhooks.
Nurturing the leads through dedicated campaigns, actively tracking the activity logs of different leads and much more.
Kristina Schroffel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Full-scale business and marketing applications and setting up channels to measure marketing activities. I think Marketo is a great ecosystem addition that can be integrated with different platforms. For example, Slack integrations, Zapier integrations, CRM Salesforce, RTP, ABM, and MPI new features and email deliver-ability options all are available and ready to implement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is a wonderful tool for basic and for complex outreach. Its batch and trigger smart campaigns give great flexibility on achieving your goals. Automating the sales outreach is useful, however, I wish Adobe Marketo Engage could offer some sort of inbox for receiving messages that users can use via custom flows for automatic detection of next actions. Probably this will come once AI is introduced. One can only help.
October 17, 2023

Marketo... all you need

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Once the customizations are down you will be very satisfied with your version of Marketo. I highly recommend implementing this into your organization. It's harder to import files than it should be, and the reporting is seriously lame in my opinion.
Kayla Nixon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is a very manual tool which allows for extremely detailed customization but in my opinion, also creates a large space for error. I think reporting could be a little better in terms of data integrality with bot filtering. I do like how creative one can be with smart lists in order to get the exact criteria wanted. I think for Dynamic chat I wish the audience criteria enabled more along with reusable blocks for dialogues.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is suitable for companies that want to run coordinated marketing campaigns across various channels like emails, social media, webinars. Its multi channel orchestration capabilities shine, ensuring consistent messaging and tracking across all touch points. Adobe Marketo Engage is excellent at identifying and responding to lead behaviors, we get to create highly tailored email campaigns and content for different customer segments.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Marketo Engage is a great software if you have a database with millions of users and want to fully understand how they interact with your Marketing efforts. They provide a solid way to weight those interactions but if you want to build custom touchpoints, you might need to manipulate the existing ones in a database.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
in my experience the best scenarios are lead nurturing and scoring - Marketo Engage enables marketers to create targeted campaigns and automated workflows to engage with leads and score them based on their behavior and engagement. Event management - Marketo Engage has robust event management features, including the ability to create landing pages, send invitations, manage attendees, and track event performance. Lead generation - Marketo Engage has a suite of lead generation tools, including forms, landing pages, and progressive profiling, that help businesses generate high-quality leads. The negative side of Marketo Engage is small businesses with limited marketing resources - Marketo Engage is a comprehensive platform that requires a certain level of marketing expertise to set up and use effectively.
September 13, 2023

Adobe Marketo Engage Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Marketo is definitely scalable. So that's one of the things we had to know before we were moving into Marketo. We had over half a million contacts, but we had to do a little bit of a data cleanup and make sure everything was updated. We ended up with 200K contacts but we still have thousands to add. So with Marketo the fact that we can grow, and expand as we go, was one of the biggest assets to actually choose and work with Marketo. So scalability of it is definitely a plus.
September 12, 2023

Adobe Marketo Engage Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think for the end-to-end lead management process, if you are someone who wants to focus on anonymous to known lead conversion, send that to the CRM, show the engagement to your sales with Marketo sales insights, the biggest winner feature according to me. So I think that's where I feel like Marketo has the best use. Where I would say not so strong is if you really want to use it for analytical capabilities beyond email marketing, then I feel like an integration with something like Tableau is necessary. So I feel like that's when I wouldn't recommend.
September 12, 2023

Adobe Marketo Engage Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's not very appropriate for landing page creation because it doesn't allow much customization in that. So for landing pages, we use an external service apart from Marketo. What it's good for, well, in general, to send emails, it's perfect to customize the audience. It's great for us.
Return to navigation