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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Awards

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is HubSpot Marketing Hub?

HubSpot's Marketing Hub is an all-in-one inbound marketing engine that includes tools for email marketing, landing page creation, social media marketing, content management, reporting & analytics, search engine optimization (SEO), and more.

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

7.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.3
Avg 7.8

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.6

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.2
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2631)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Comprehensive Platform: Users have found Adobe Marketo Engage to be a comprehensive platform for creating customized marketing strategies, with almost every feature needed for marketing solutions. Some users have appreciated the variety of tools available and the elimination of the need for additional software.

Efficient Automation Features: Reviewers have praised Marketo Engage's automation features for lead monitoring, management, and email customization as time-saving and efficient. They value these capabilities for generating high-quality leads and streamlining processes.

Advanced Tracking Capabilities: Customers have highlighted the advanced tracking capabilities in Marketo Engage, including detailed analytics, lead attribution, measurement, and accountability features. These tools are commended for their effectiveness in optimizing marketing campaigns.

User Interface: Some users have found the user interface of Adobe Marketo Engage to be clunky and outdated, making tasks like sorting through Smart Lists and customizing layouts challenging. They suggest a more modern and intuitive design for better usability.

Technical Support: Users have expressed frustration with slow response times from technical support when trying to resolve issues, impacting their overall experience with the platform. Improved responsiveness in addressing user concerns is desired.

Learning Curve: Many reviewers have pointed out a significant learning curve for new users of Marketo Engage, which can make it difficult to learn and master the system efficiently. Simplifying onboarding processes could enhance user adoption and proficiency.

Reviews

(1-25 of 84)
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Marketing

Rating: 7 out of 10
June 14, 2022
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
They are really helpful. There a lot of time I am not sure am I setting up the smart list or the flow correctly to get the result I want. The community is always a good reference to look up and ask for a double check!

Marketo makes B2B marketing a breeze

Rating: 7 out of 10
November 30, 2021
MS
Vetted Review
Verified User
Adobe Marketo Engage
2 years of experience
I learn almost everything from the Marketo community! As I stated in a previous response, Marketo is not very intuitive and does not provide free instruction for their product. So the Marketo community is by far the best forum to reference when attempting to learn something new. The community has truly helped me expand my Marketo knowledge and expertise.

Marketo is great!

Rating: 9 out of 10
October 11, 2021
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
I went through a lot of testing when trying to customize the Marketo forms we use on our event landing pages. The Marketo community was my best resource when trying to work out issues in my code. I also found the community to be very helpful when figuring out how to code Marketo event landing pages and email templates.

Flexible, Adaptable and the Best Marketing Automation Tool Ever Made

Rating: 10 out of 10
June 23, 2021
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
6 years of experience
The huge documentation available only adds to your knowledge and helps you understand more parameters available that can be implemented.

The community members have only helped us and many in the past with knowledge sharing and answering any questions or difficulty that you come across during your journey.of amusing this powerfully impactful tool.

Flexible and Easy to Use

Rating: 8 out of 10
December 15, 2020
JL
Vetted Review
Verified User
Adobe Marketo Engage
7 years of experience
The other community members are terrific and more helpful at sharing best practices and work arounds. That is probably the best thing about Marketo is the network of other users to share information with.

Marketo, my Faithful Friend

Rating: 10 out of 10
December 06, 2019
LA
Vetted Review
Verified User
Adobe Marketo Engage
5 years of experience
The Marketo Community is amazing. Having a network of people to go to when questions arise is a big plus to using Marketo. They make it very easy to connect with other marketers. It helps when you have a quick question or a complex problem. The Community is a resource that cannot be fully explained. You have to be a part of it to know!

Marketo Review

Rating: 10 out of 10
December 06, 2019
AS
Vetted Review
Verified User
Adobe Marketo Engage
4 years of experience
Marketo community is really engaging and helpful. If you get stuck, you can ask several questions and people will be there to help you. Product doc is good for all users on how to use Marketo tool.

Why Marketo is What You Need

Rating: 10 out of 10
December 06, 2019
AT
Vetted Review
Verified User
Adobe Marketo Engage
2 years of experience
Marketo community allows you to post questions as discussions and has some of the smartest minds there and ready to answer. There is never a close of a discussion, so you can usually find the most up to date answer to questions that have been asked in the past. It also allows you to vote up on ideas for product enhancements and allows you to connect with users in your own area.

Marketo - Excellent MarTech Solution (B2B)

Rating: 10 out of 10
December 05, 2019
AK
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
The community has a ton of information on use cases that product docs do not cover. Typically, if I have ran into a odd situation with Marketo I have searched in community and have found a dozen other folks with the same experience.

Marketo Marketing Automation

Rating: 9 out of 10
December 05, 2019
JP
Vetted Review
Verified User
Adobe Marketo Engage
6 years of experience
The Marketo Community is a great place to find helpful information. Many long time Marketo users, Champions, and User Group leaders help answer questions. By asking questions on the community, you can quickly and easily get your questions answered.

An Enterprise platform - with an Enterprise time commitment

Rating: 8 out of 10
October 22, 2019
EK
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
The Marketo community is the first place I turn to when I want a gut check on program setup, a look into what other practitioners are doing in their instances, or to learn methods in Marketo I wouldn't have thought of myself.

It contains a wealth of information and experts that most platforms make you pay for - use it every day and be glad for it!

How to choose between Marketo, Eloqua and Adobe Campaign

Rating: 8 out of 10
October 02, 2019
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
2 years of experience
It is so wonderful to have a large vibrant community. They are able to fill in cracks that no support team can hope to completely cover in a timely manner. Any thing you might be dream has likely been faced or at least dream by someone else... so getting help is only a few click away and most folks are super helpful and friendly. We got alot of help from a very active member that is one of the authorities on Marketo and Velocity. This is one of the most powerful things about leading platforms like Marketo, Adobe Creative Cloud and SFDC... the users are so active and friendly.

Medium-sized business with fairly complex automated email campaigns and triggers.

Rating: 6 out of 10
September 25, 2019
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
The Marketo community answers a lot of one off questions that you think might be specific to your business but through the answers you get, realize that your use case might not be as unique as you thought and there are a lot of people out there that can help you with very niche questions.

Marketing Marketo

Rating: 9 out of 10
September 19, 2019
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
3 years of experience
I've used the community to vet apps on Marketo's LaunchPoint platform. Often times the details provided from the developer on the site can be slim to none and usually you can find someone that has installed the app and given it a try.

Marketo has some flaws, but overall does the job very well.

Rating: 10 out of 10
September 12, 2019
EB
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
Marketo community helped me get into real-world, practical usage of the tool's features to make my work and work of my team easier. The brightest cases are using Design Studio for lean content production approach and API for cross-tool integrations for appropriate data exchange and web activity tracking.

Good experience with Marketo so far

Rating: 6 out of 10
September 10, 2019
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
The Marketo community has been invaluable to me. I have been able to learn much more through getting firsthand accounts from other users who have already been there and done what I am doing. It is a great place to get advice, talk about wished for features, review release notes, discover workarounds and just gain a lot of knowledge about the product. I recommend it to any level Marketo user.

Marketo needs to improve on

Rating: 8 out of 10
September 10, 2019
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
Marketo Community is a daily learning platform, everyday you work on different things and it is quite obvious you will always find trouble with some or the other things, Marketo community has users that discuss problem that you might have been facing. You will find almost every answer/solution for your questions.

My Review

Rating: 10 out of 10
September 09, 2019
Verified User
Vetted Review
Verified User
As I said previously, the community is a great knowledge base as there are countless Marketo pros out there who have done or tried to accomplish similar tasks that you are looking to do. The community has saved me hours when I could not figure something out on my own.

Marketo is a great admin tool!

Rating: 8 out of 10
September 08, 2019
Verified User
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
You can't learn Marketo without the community! Engaging with other Marketo users has been a huge help for learning the software. There are lots of available online resources as well.

Marketo is great, one of the best tools for marketing automation I've had the opportunity to use.

Rating: 9 out of 10
September 07, 2019
CW
Vetted Review
Verified User
Adobe Marketo Engage
1 year of experience
If you have a question, the Marketo community had likely answered it. It's possibly the best resource there is for troubleshooting specific things in Marketo. The community is well supported and very active! I myself am an active participant of the community almost every day!

Marketo Review

Rating: 9 out of 10
September 07, 2019
LH
Vetted Review
Verified User
Adobe Marketo Engage
7 years of experience
So much! I find most of my answers in the Marketo community vs. help files or support. Since there is usually multiple ways to handle something, it's interesting learning from others.
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