Adobe Marketo Engage
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Adobe Marketo Engage
Overview
What is Adobe Marketo Engage?
Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex...
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How Adobe Marketo Engage Differs From Its Competitors
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Popular Features
View all 26 features- Lead nurturing (871)8.686%
- List management (889)8.484%
- Email deliverability reporting (1501)7.979%
- Standard reports (874)7.575%
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- Free/Freemium Version
- Premium Consulting / Integration Services
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Engagement Platform: Marketing Automation
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- FAQs
What is Adobe Marketo Engage?
Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.
The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.
The vendor states Adobe Marketo Engage redefines Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.
Adobe Marketo Engage Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing
- Supported: Lead scoring and grading
- Supported: Data quality management
- Supported: Automated sales alerts and tasks
Campaign Management Features
- Supported: Calendaring
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Integration with SugarCRM
Adobe Marketo Engage Screenshots
Adobe Marketo Engage Video
Adobe Marketo Engage Integrations
Adobe Marketo Engage Competitors
Adobe Marketo Engage Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS |
Adobe Marketo Engage Downloadables
Frequently Asked Questions
Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.
Oracle CX Marketing, HubSpot Marketing Hub, and Pardot are common alternatives for Adobe Marketo Engage.
Reviewers rate Integration with Salesforce.com highest, with a score of 8.9.
The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
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June 14, 2022
Marketing
so far, I have it with A/B testing on two different versions of an email. We are aiming at the click rate on which email will get more click.
November 30, 2021
Marketo makes B2B marketing a breeze
One of the biggest successes I've had with Marketo is the ability it grants me to truly target the correct people in my database via segmentation. However, I have found that Marketo is not intuitive and does not provide good training, so learning to us the Marketo Community when I don't know how to do something has been beneficial.
October 11, 2021
Marketo is great!
My advice would be to have anyone using Marketo take the courses Marketo Core Concepts I & II. They do a great job of getting you ready to use the tool.
I think Marketo has helped us in every way possible. From maintaining the lead scoring models for our customers to having allocated the fires and stars which actually tell you how to alter the revenue model. How things are working and what possible changes can be done to alter the system.
The software is intuitive and huge documentation is available to guide you. Plus the Marketo support is so quick to answer anything questions or concerns that come your way. I use other marketing automation tools also but this is by far my favorite.
The software is intuitive and huge documentation is available to guide you. Plus the Marketo support is so quick to answer anything questions or concerns that come your way. I use other marketing automation tools also but this is by far my favorite.
December 18, 2020
Powerful platform if you have a solid strategy!
Score 9 out of 10
Vetted Review
Verified User
A few tips to be successful with Marketo:
1) Before you build your architecture, plan out the strategy behind it based on business goals, reporting needs, etc. then work backwards to determine what/how you need to build to achieve these goals in the most efficient and scalable way.
2) Enforce governance on your Marketo team. Ensure anyone who has access is properly trained, both on Marketo and how your organization uses it. Control user access with user profile permissions.
3) Document your Marketo configurations. This will be useful for training purposes, for reference when changes need to be made in the future, and when there is team turnover.
4) Test anything you build before you go live with it.
1) Before you build your architecture, plan out the strategy behind it based on business goals, reporting needs, etc. then work backwards to determine what/how you need to build to achieve these goals in the most efficient and scalable way.
2) Enforce governance on your Marketo team. Ensure anyone who has access is properly trained, both on Marketo and how your organization uses it. Control user access with user profile permissions.
3) Document your Marketo configurations. This will be useful for training purposes, for reference when changes need to be made in the future, and when there is team turnover.
4) Test anything you build before you go live with it.
December 15, 2020
Flexible and Easy to Use
I would make sure to evaluate your needs very closely before choosing Marketo. I think some of the smaller competitors might actually be a better option and a better value overall for what you are paying for. If you don't already have a good Marketo foundation or someone who does, the ramp up will take some time. Take a proper training course or do all the tutorials you can.
December 06, 2019
Marketo, my Faithful Friend
Score 10 out of 10
Vetted Review
Verified User
Marketo has made every business more aware of process management and marketing budget optimization. It has allowed organizations to scale in both activities and optimizations. Businesses can manage marketing activities at large and integrate with third party applications to create an ecosystem worth bragging about. The most important lessons I've learned is that this is a system that needs cross-functional buy-in. This is not an app - this is a business-changing platform that requires strategy to setup and a team of people to support.
December 06, 2019
Marketo Review
Brought transparency and accountability with the help of Marketo. Automated many tasks and with the help of lead scoring we were able to generate more leads. It impacted our demand generation activities significantly and we started generating more leads. The important lesson is that we should implement the tool along with the best practices and it will do wonders.
December 06, 2019
Why Marketo is What You Need
The greatest successes I've seen with Marketo over the year are expansion of lead generation with Ad Bridge, big jumps in conversion rates, and more insight into the revenue Marketing contributed.
December 05, 2019
Marketo - Excellent MarTech Solution (B2B)
Score 10 out of 10
Vetted Review
Verified User
When I first started using Marketo I underestimated what it could do. For a long time I treated it as an ESP - which is only one portion of what Marketo can handle. The most important lesson I've learned is that the tool is far more powerful and has the capability to handle much more. While this is a great discovery, the tool requires a lot of strategic planning - something most companies dismiss. If you are planning on purchasing a marketing automation platform you need to invest training for whoever is running the instance and possibly a consultant to set up the architecture of the instance.
December 05, 2019
Marketo Marketing Automation
We have utilized Marketo to increase our database, strengthen our message to customers, and drive business revenue. I have learned to focus on business goals for each campaign and move everyone from viewing vanity metrics to metrics that matter and tie to revenue. I have also learned how to increase interaction with our prospects.
November 11, 2019
Marketo - A Robust Engagement Platform
Successes - the ability to do one-to-one marketing at scale using dynamic content, relevant triggers, and processes. Listening and serving up the right content at the right time allows your customers to move more efficiently through their buying process.
Lessons - documentation and testing, Marketo is a robust tool that expands across many different teams within an organization. One small change may affect downstream processes that you were unaware of. Test and document to pass on and share processes that others need to be aware of through out your organization.
Lessons - documentation and testing, Marketo is a robust tool that expands across many different teams within an organization. One small change may affect downstream processes that you were unaware of. Test and document to pass on and share processes that others need to be aware of through out your organization.
October 22, 2019
An Enterprise platform - with an Enterprise time commitment
The biggest successes out of Marketo have come from standardization, process and repeatable templates.
My number one recommendation would be establishing standards early, and enforcing them at every turn. Marketo gives you tools like tokens, segments and landing page and email templates - use them!
The more you can standardize common use cases, the quick you can execute campaigns. As an example, we took the build time for a live webinar program from 4 hours to 45 minutes. Huge time savings and reduces errors with the use of tokens!
My number one recommendation would be establishing standards early, and enforcing them at every turn. Marketo gives you tools like tokens, segments and landing page and email templates - use them!
The more you can standardize common use cases, the quick you can execute campaigns. As an example, we took the build time for a live webinar program from 4 hours to 45 minutes. Huge time savings and reduces errors with the use of tokens!
October 02, 2019
How to choose between Marketo, Eloqua and Adobe Campaign
We were able to roll out to a global team in less than 3 months. As you migrate to a new platform there is a period of adjustment where you learn the new platforms quirks and features... sometimes you find area that are much more advanced or user friendly and other time you find assumptions you had from you previous platform need to be re-examined. Some areas we had to examine:
Data Structure / Synchs - We have alot of custom tables in our SFDC and our previous platform Adobe Campaign took care of alot of the logic for updating values. Re-examine these work flows and shift the automation to other apps. Being a B2B company we had alot of Company specific data and Marketo is centered around Contacts/people... this also need to be rethought as that data is used for targeting and segmenting.
Templates - With more democratized access you will need to make it easier for everyone to be doing things the "right" way... standard templates for look and feel and ways of doing things
User Access - with improved usability there can be a broader user base which is great for productivity but is also means you must think about training and control and mass update procedure as Marketo has a decentralized control philosophy.
Graduated Access levels - this is manual but create levels for users to graduate to... more access has to be earned and quality of work is peer reviewed.
Data Structure / Synchs - We have alot of custom tables in our SFDC and our previous platform Adobe Campaign took care of alot of the logic for updating values. Re-examine these work flows and shift the automation to other apps. Being a B2B company we had alot of Company specific data and Marketo is centered around Contacts/people... this also need to be rethought as that data is used for targeting and segmenting.
Templates - With more democratized access you will need to make it easier for everyone to be doing things the "right" way... standard templates for look and feel and ways of doing things
User Access - with improved usability there can be a broader user base which is great for productivity but is also means you must think about training and control and mass update procedure as Marketo has a decentralized control philosophy.
Graduated Access levels - this is manual but create levels for users to graduate to... more access has to be earned and quality of work is peer reviewed.
Marketo has helped us automate a pretty large amount of emails for prospects, leads, and current customers that would probably take 2-3 full-time positions to handle manually. It's allowed us to focus more on email strategy and less on tactical email sends. The most important lesson is to always take a step back and look at the larger plan and amount of activities before setting up workflows. Changing them can take more time and energy after they've been set than just taking more time to plan correctly from the very beginning!
September 19, 2019
Marketing Marketo
Marketo has served as a central hub to our marketing stack. We have added webinar software, video marketing and direct mail recently that all have native integrations with Marketo. We have had success integrating these solutions as tactics for ongoing nurture programs. My advice is look not only at MAPs like Marketo as a point solution but also the ecosystem you are installing and using long term.
September 12, 2019
Marketo has some flaws, but overall does the job very well.
We finally got a working model on how to measure monetary impact of marketing programs and the tool that brings this information to the table with just a few clicks rather than hours of staring at the screen and dealing with complex report builders. Sliced and diced by channels, regions, industries and any other attributes you may think of. In any combination. Literally.
The greatest lesson I learned is that this whole ROI measurement is not just about the software, but also about the expertise of the people who make this software. For that, I am forever grateful to the Marketo team.
The greatest lesson I learned is that this whole ROI measurement is not just about the software, but also about the expertise of the people who make this software. For that, I am forever grateful to the Marketo team.
September 10, 2019
Good experience with Marketo so far
We have seen multiple leads that were inactive for a period of time greater than six months come back to us and reach a stage of conversion. We accomplished this directly because of building nurture email campaigns through Marketo, using smart lists to target this audience, and scheduling a regular cadence of emails to be sent to them. I am honestly still learning Marketo every day even after two years of use; it is a multi-faceted program and there is always something new to learn or master, but it has already brought us a lot of success.
September 10, 2019
Marketo needs to improve on
Marketo has been very powerful with its email engagement tracking to building complex automation campaigns. We recently moved our whole Client Onboarding process from manual emails, letter head mails and completely automated with email and SMS integration, not only its saving time for a lot of users but also lowered our cancellations.
September 09, 2019
My Review
Marketo has allowed our teams to customize communications across different audiences whether that be customer vs prospects or across different languages. This has been a game changer as we are a global company. I’ve learned also that there are many ways to accomplish the same or similar result within Marketo which gives us a range of options on how to accomplish a task.
September 08, 2019
Marketo is a great admin tool!
Marketo has allowed me to track touchpoints with stakeholders and easily set up automated email campaigns.
September 07, 2019
Marketo is great, one of the best tools for marketing automation I've had the opportunity to use.
Marketo has truly enabled our marketing organization to execute more sophisticated and targeted campaigns without the need for additional headcount. The platform is unbelievably flexible, planning your workflows or desired logic before building is helpful for planning complex automated campaigns.
September 07, 2019
Lead management with Marketo
Marketo flows are versatile and powerful on its own but especially integrating with other platforms like product event tracking. The right message can be sent out at the right time depending on which product action a given user has completed. Its implementation can be done via API and get stored in different custom fields.
September 07, 2019
Marketo Review
I've implemented a few new instances and feel successful every time a client is happy with the result. I've learned many lessons along the way - #1 being don't sync ALL your CRM fields. Be intentional about this. Marketo becomes slow when it has to process hundreds of fields on thousands of records over and over. You'll find your list pulling and campaign execution speeds lag if you sync all fields.
September 05, 2019
Marketo is great for companies looking for robust marketing capabilities
I've had a lot of success with complex email campaigns. Marketo allows you to setup smart campaigns you can use to set rules to send emails based on the criteria you setup. Marketo also integrates with Salesforce and other popular CRMs making it easy to send emails when needed, and to avoid sending emails when you don't want to send them.