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Adobe Marketo Engage

Adobe Marketo Engage

Overview

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Lead nurturing automation (924)
    8.8
    88%
  • List management (946)
    8.8
    88%
  • Email deliverability reporting (949)
    8.1
    81%
  • Standard reports (931)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

Adobe Marketo Engage Review | Tracking and Managing Leads
04:05
Adobe Marketo Engage Review | The Power of Marketo Sales Insights
05:33
Nurture Leads for Demand Generation | Adobe Marketo Engage User Review
04:09
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Pricing

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N/A
Unavailable

What is Adobe Marketo Engage?

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://business.adobe.com/products/mar…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is OutboundEngine?

OutboundEngine provides a hands-off way for small business owners to market and grow their business. The product aims to provide small businesses with what big companies have achieved with marketing automation. The service aims to help users keep in touch with clients and prospects with…

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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

8.8
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.9
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.4
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.5
Avg 7.6
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Product Details

What is Adobe Marketo Engage?

Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.

The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.

Adobe Marketo Engage aims to redefine Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.

Adobe Marketo Engage Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Campaign Management Features

  • Supported: Calendaring
  • Supported: Event/webinar marketing

Social Media Marketing Features

  • Supported: Social sharing and campaigns

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM
  • Supported: Integration with SugarCRM

Adobe Marketo Engage Screenshots

Screenshot of Marketo Lead Scoring - Marketo dynamically scores leads in real-time and can trigger a timely sales call based on website or other activity. Lead scores are integrated with a connected CRM.Screenshot of Marketo Moments - A mobile app designed to deliver timely, actionable insights.Screenshot of Simple or advanced workflows, built using drag-and-dropScreenshot of Lead nurturing can be performed without having to be a programmerScreenshot of Visualizations - display the revenue influence of each program and channelScreenshot of Marketo Sales Insight, which filters out the noiseScreenshot of All areas of the platform can be accessed in one placeScreenshot of Automated field mapping which begins after entering login credentials

Adobe Marketo Engage Video

Engagement Platform: Marketing Automation

Adobe Marketo Engage Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.

Oracle Marketing, HubSpot Marketing Hub, and Salesforce Marketing Cloud are common alternatives for Adobe Marketo Engage.

Reviewers rate Integration with Salesforce.com highest, with a score of 9.1.

The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2603)

Attribute Ratings

Reviews

(1-21 of 21)
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September 09, 2019

My Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is extremely easy to segment the database. We do only rely on one segmentation currently and looking for other ways to segment a large database currently.
Language preference to send translated emails.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Fairly easy with campaign filters
Assuming that the lead information is present, I have used the Marketo segmentation to create a list of users in specific verticals.
Cody Kimball | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
It is fairly intuitive to segment audience's with Marketo's segmentation capabilities, given that your data is clean and reliable. However, when dealing with semi-consistent data, the reality is that it will feel really difficult to segment your audience effectively because of those inconsistencies across your database of records.
We had some segmentations in the EMEA region and other segmentations in preparation of GDPR when getting ready to send out the needed content to ensure compliance. Due to send limits, and preventing potentially being blacklisted, etc. there were several segments requisite to effectively sending out all the needed content.
Josh Hill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's great. I'd love it if Marketo's Segmentation feature did 250 segments, but 100 isn't necessarily a big issue.

Most people will use Smart Lists which function well if you know your database fields, values, and are careful not to make them 20 steps deep.
We created an Emailable Segmentation to rapidly run our campaigns against standard permission rules:
  1. Not Marketable (bad, invalid, unsubscribed)
  2. Verified
  3. Unverified
  4. Default
Score 7 out of 10
Vetted Review
Verified User
It's basically as flexible and customizable as you want it to be
We segment by region, which is defined based on the country. We also segment based on Job Title
Ravi Ansal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Well the segmentation is quite important to us and it is a really powerful option as well.
you can use them to dynamically personalize the content on the landing pages and email but not the external sources. we recently started using the Web personalisation and looks like these segmentation will also be helpful there. Rest one issue you can only have 20 segmentations.
Because of GDPR we recently create a new segmentation between Opt-in vs double Opt-in and then we dynamically present the forms based on there segmentation.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize list segmenting a lot in Marketo. It is a great way to find exactly the audience we want to target. We often take advantage of all 9 segmenting possibilities. It is super easy and allows you to target your messaging to whatever group you are running the program for.
Messaging has to be different when we are targeting a small business vs. an enterprise.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Segmentation has made it incredibly easy for us to create multiple messages in one program. It is incredibly easy to segment and we build these segmentations to create better messaging for our audiences. This allows us to bring our audience the information that relates to them specifically. We aren't currently using ABM but we can use segmentation to create industry or job-level specific campaigns.
We created a Geo segmentation for our training courses so that we could bring local information to our clients who are interested in training courses near them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Marketo's segmentation capabilities are super helpful when building out dynamic content. They save so much time and effort when used correctly. Instead of creating 10 different emails based on someone's country, use segments and it can pull in content based on where the lead lives. The simplicity of creating segments makes using dynamic content seamless.
We've created segments based off of country. We want to provide specific messaging, also with the correct language, based on where people live. We also use it to suppress people that we don't want to receive the emails.
Stephen Jeong | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Smart lists and segmentations are great at segmenting my audience. For my trigger campaigns, I have to use smart lists instead of segmentations because the latter is not immediate so unfortunately I have to create duplicate segments.
One way that we used Marketo for segmentation is when we were running a campaign specifically for director level HR employees. We created it so that we can tailor content specifically to directors as opposed to generalists.
Tom Liolios | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is very easy to segment in Marketo, you just make use of the 'smart list' (a smart list is a dynamic list that you can create using all lead variables).
We created segments based on Department (IT, Marketing/Sales, Finance etc.).

We then used the segmentation in our emails, making our emails dynamic depending on department. If you work in Finance you'd get a different marketing email, then when you're in IT.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I feel that it is very easy to segment with Marketo and I am very pleased with Marketo's segmentation capabilities.
We segment on Language which makes it very easy to send dynamic emails across a region that may have multiple languages. We also use for industry and contact permissions to help filter in our sends.
Ben Beck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Segmentation is extremely easy in Marketo and we are very pleased with this component of the product.
We have four product lines, and as such our segmentation needs are quite sophisticated. Based on what webinars people sign up for, or what content they consume, we are dropping them into segments particular to the individual products. From there, we can better market to those individuals.
November 13, 2018

Catchy Title Here

Score 8 out of 10
Vetted Review
Verified User
Highly satisfied with the segmentation capabilities. I feel it is easy to define your audience and keep it as broad as you want or as granular.
We operate in the financial services space and with that comes rules of engagement we MUST follow. So when setting up our segmentation rules, particular contacts can see all our content, some can see only a little and others can see most of it. Marketo allows us to service all of them quickly and efficiently using segmentations and dynamic content.
November 06, 2018

Marketo Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am happy with it. It seemed easy.
We segment based on company type and size - i.e. SMB, Mid Market, and Enterprise
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Highly satisfied. It's powerful, but must be setup and used correctly for maximum value. It's fairly easy to segment our audience using a scoring methodology based on attributes.
We segment based on demographics and behavior. Our decision-makers are more inclined to download content assets focused on driving ROI compared to our practitionerss, who are more interested in content on day-to-day productivity. Hence, downloading those content pieces should are scored higher than others so our sales team can prioritize decision-makers. Those later in the buying cycle are also scored higher based on their actions like requesting product demos, etc.
Joseph R. Sweeney | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We were satisfied overall and did not experience any issues segmenting our audiences, although we only segmented 3 audiences within Marketo: Data Integrity Team, Support, and Operations.
We segmented our Operations in Marketo so as to provide a more efficient way of presenting data specific to their day to day activities as well as easing the flow of communicating relevant data.
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