Adobe Marketo Engage
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Adobe Marketo Engage
Overview
What is Adobe Marketo Engage?
Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex...
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How Adobe Marketo Engage Differs From Its Competitors
Awards
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Popular Features
View all 26 features- Lead nurturing (871)8.686%
- List management (889)8.484%
- Email deliverability reporting (1501)7.979%
- Standard reports (874)7.575%
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Pricing
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- Setup fee optionalOptional
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Demos
Engagement Platform: Marketing Automation
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- FAQs
What is Adobe Marketo Engage?
Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.
The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.
The vendor states Adobe Marketo Engage redefines Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.
Adobe Marketo Engage Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing
- Supported: Lead scoring and grading
- Supported: Data quality management
- Supported: Automated sales alerts and tasks
Campaign Management Features
- Supported: Calendaring
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Integration with SugarCRM
Adobe Marketo Engage Screenshots
Adobe Marketo Engage Video
Adobe Marketo Engage Integrations
Adobe Marketo Engage Competitors
Adobe Marketo Engage Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS |
Adobe Marketo Engage Downloadables
Frequently Asked Questions
Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.
Oracle CX Marketing, HubSpot Marketing Hub, and Pardot are common alternatives for Adobe Marketo Engage.
Reviewers rate Integration with Salesforce.com highest, with a score of 8.9.
The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
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(1-25 of 83)- Popular Filters
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June 14, 2022
Marketing
I use the mobile option on the landing page. Which there no easy way in Marketo landing page setting to have easy mobile version. So what I did is the same element, different sizes, one check the desktop box, and the other check the mobile box.
November 30, 2021
Marketo makes B2B marketing a breeze
One of the most effective ways we use Marketo is by setting up nurture streams to engage our customers. This feature allows us to automate very specific messaging to our target market(s) by setting up specific criteria. It also allows us to set up multiple touch points and set a cadence, while also moving people from one stream to another, depending on the action they take.
October 11, 2021
Marketo is great!
We use the RCE to easily pull how many members of each role/industry attended our events so we can see who is interested in each event topic.
Creating your revenue model in Marketo and maintaining altering it on the go. I think this is something the clients really appreciate as they can made changes and Marketo is flexible enough to alter them or position them into the system.
The way leads journey can be assessed and positioned is another milestone.
The way leads journey can be assessed and positioned is another milestone.
December 18, 2020
Powerful platform if you have a solid strategy!
Score 9 out of 10
Vetted Review
Verified User
I've heard Marketo described as an email platform or email automation platform, but I would say a logic platform is a more accurate description. There's a lot you can do with smart campaigns to maintain data consistency/normalization, and correct bad data automatically when it enters the system.
December 15, 2020
Flexible and Easy to Use
I don't have any special or unusual ways I have used Marketo. Most of the capabilities are pretty common use cases these days.
December 06, 2019
Marketo, my Faithful Friend
Score 10 out of 10
Vetted Review
Verified User
I use Marketo in many different ways, but Engagement Programs have got to be my favorite. I use them to create complex email programs to nurture people through the sales cycle. Using dynamic content, one asset can be created and sent to different demographics, such as those with other language preferences.
December 06, 2019
Marketo Review
We have been using Marketo for leads assignment. Usually most of the folks rely on Salesforce but we managed to assign the leads by territory/region, and using round robin method. Also, right after assigning the leads, we created a task on Salesforce through Marketo for the SalesRep to follow on the lead.
December 06, 2019
Why Marketo is What You Need
Implementing skip logic by using default programs within engagement streams has made a big difference in increasing engagement within nurture and conversions to MQL. Also, creating an advanced stream that runs the same set of emails in a faster cadence and moving leads to that stream once they're engaging with nurture emails has helped get more MQLs at a faster rate.
December 05, 2019
Marketo - Excellent MarTech Solution (B2B)
Score 10 out of 10
Vetted Review
Verified User
Our company used a custom CRM. This integrated with Marketo, but all data/objects were stored in custom objects. We wanted to be able to display our audience's data in email communications but that is difficult to achieve with tokens and custom CRM objects. With the use of Email Tokens we were able to pull in data from custom objects into email communications.
December 05, 2019
Marketo Marketing Automation
November 11, 2019
Marketo - A Robust Engagement Platform
I have used Marketo in the past to help drive live sample product trials and the engagement program to support the education of customers through this process.
October 22, 2019
An Enterprise platform - with an Enterprise time commitment
We use tokens to create fully template programs in a box. We use this method for webinars, speaking events, gated web content resources and our various email promotions. By using tokens, our marketing managers who aren't as experienced in the platform can simply plug in the values from the campaign brief we provide them and never see a lick of code or the WYSIWYG editor.
Using tokens in this way requires a lot of requirements gathering and upfront work, but the rewards are huge.
Using tokens in this way requires a lot of requirements gathering and upfront work, but the rewards are huge.
October 02, 2019
How to choose between Marketo, Eloqua and Adobe Campaign
Velocity scripting is a great way to add scale to your work... use it to create dynamically personalized emails for each recipient by pull the content from Custom table in Marketo linked to the Person. In the custom table the content can be populated for that person from an external source in the form of a JSON object... The external source should be used across all channels so that you can have consistent messaging across channels. The Velocity Script in the emails unpack the JSON object extracting the pieces of content it need for this particular email. You will no longer need to have manually created versions of email that are aligned to segments... emails can now we personalized to each individual for true 1:1 marketing.
We have a lead flow/conversion path that has roughly 8-10 different touch points (before they become a customer). Many of these also depend on a sales person to work in Salesforce and mark particular fields to indicate interest or needed follow up. Marketo is our communication engine with data coming from Salesforce at every stage. Sales rep follow up and manual communication sending is at an extreme minimum because of our comprehensive list of workflows built in Marketo. It's reduced our need to spend time communicating with customers A TON.
September 19, 2019
Marketing Marketo
We recently switched on Sendoso's Marketo integration. We now have begun triggering direct mail campaigns based on email engagement triggers (url clicks). This allows us to provide another touch fairly easily in a longer nurture program. Typically these touches are at the end of a sequence providing air cover for SDRs planning to follow up with these high engagement prospects.
September 12, 2019
Marketo has some flaws, but overall does the job very well.
We designed and implemented lean marketing assets production approach across our global marketing organization. We created pre-defined templates for typical marketing activities like webinars and gated content, packing each type with templates for emails, landing pages, reports and automated workflows as appropriate. So, our marketers now prepare their campaigns from predefined templates in hours instead of starting from scratch each time and spending days. With little-to-no web resources.
Also, thanks to Marketo's snippet functionality, we created recursive elements like footers as dedicated elements and locked them from editing so there's no way to accidentally change things like legal disclaimers by mistake. And if we get a change request from our legal team, we change the text in one place - and it gets applied to all of our content. It is so convenient!
Also, thanks to Marketo's snippet functionality, we created recursive elements like footers as dedicated elements and locked them from editing so there's no way to accidentally change things like legal disclaimers by mistake. And if we get a change request from our legal team, we change the text in one place - and it gets applied to all of our content. It is so convenient!
September 10, 2019
Good experience with Marketo so far
We use Marketo to provide a fun, knowledgeable series of emails to leads who have gone cold. These emails are not salesy and are full of fun, useful information that is not always even directly related to our business. Sometimes they are encouraging. Even if these mails don't result in a sale, we just hope they bring some value and fun into our customer's lives.
September 10, 2019
Marketo needs to improve on
Most of our data stays in Salesforce, it was challenging for both to work together when Marketo's integration isn't promising apart from Lead, Contact and Account objects. It takes a day sometimes as it syncs certain number of records within certain amount of time. Grabbing data from Field Service Lighting and bring them to Contact Object so that we get the data in marketo at right time and avoid delay. It was challenging but interesting
September 09, 2019
My Review
We utilize customer objects quite heavily in Marketo. We have product subscription data that lives on these objects which allows us to target customers for one or multiple of our 15 different products. These objects also contain information regarding product usage which helps us determine which nurture/engagement paths to send someone through.
September 08, 2019
Marketo is a great admin tool!
I use Marketo to set up the actual operations of an asset download, but also connect it with Salesforce and other programs. The data is important for us to store, and at the same time, the stakeholder gets exactly what they want because Marketo sets up a smooth operational flow.
September 07, 2019
Marketo is great, one of the best tools for marketing automation I've had the opportunity to use.
Email script tokens in Marketo allow for almost endless personalization using deep integration with data in custom objects in your CRM. With some development work, we have created extremely complex emails that use a combination of ~12 variables and selections within each to keep individual contacts in our CRM updated on the latest things that matter to them most. I've never worked in an automation platform that allows that level of complexity without completely building the solution on top of the infrastructure of the platform. Marketo has it baked right in.
September 07, 2019
Lead management with Marketo
On product with trials available,
September 07, 2019
Marketo Review
I don't know if this is considered unusual or creative, but we have a fairly complex asset nurture program in place. When someone downloads an asset, we add them to a short nurture cadence based on their interest. Each time we check to see if the person has already viewed the other resources we're offering, and then have multi-step logic built in to add substitutions if they have. We try to segment our lists by these interests, also, so that we can be more intentional with our outbound communications.
September 05, 2019
Marketo is great for companies looking for robust marketing capabilities
We use Marketo send mass emails for our sales reps, similar to using word and mail merge. This saves them a lot of time. there are many times they are sending the same message to hundreds of prospects. Marketo allows us to set up a campaign to send these on their behalf based on trigger rules so the timing is what we want.