Adobe Marketo Engage
Top Rated
Adobe Marketo Engage
Overview
What is Adobe Marketo Engage?
Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex...
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How Adobe Marketo Engage Differs From Its Competitors
Awards
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Popular Features
View all 26 features- Lead nurturing (871)8.686%
- List management (889)8.484%
- Email deliverability reporting (1501)7.979%
- Standard reports (874)7.575%
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Pricing
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- Setup fee optionalOptional
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- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Demos
Engagement Platform: Marketing Automation
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- FAQs
What is Adobe Marketo Engage?
Adobe Marketo Engage, from Adobe since 2018, aims to help marketing teams drive demand and growth in their companies by delivering exceptional experiences in concert with sales at every stage of the customer journey.
The challenge these teams face is that everyone today expects a personalized experience whenever they interact with a company - they don’t have patience for generic marketing and the last thing they want is a cold call from sales. So to stay competitive, marketing teams are scrambling to understand customers better, so they can give them a better experience, because this is disrupting entire industries. And a big part of what’s needed is figuring out how marketing and sales can do a better job together.
The vendor states Adobe Marketo Engage redefines Marketing Automation by helping these companies bring together the customer data, content, automation and analytics needed for marketing and sales to coordinate engagement with customers that’s personalized and measurable at every touchpoint - and do it with efficiency and scale.
Adobe Marketo Engage Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing
- Supported: Lead scoring and grading
- Supported: Data quality management
- Supported: Automated sales alerts and tasks
Campaign Management Features
- Supported: Calendaring
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Integration with SugarCRM
Adobe Marketo Engage Screenshots
Adobe Marketo Engage Video
Adobe Marketo Engage Integrations
Adobe Marketo Engage Competitors
Adobe Marketo Engage Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS |
Adobe Marketo Engage Downloadables
Frequently Asked Questions
Adobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.
Oracle CX Marketing, HubSpot Marketing Hub, and Pardot are common alternatives for Adobe Marketo Engage.
Reviewers rate Integration with Salesforce.com highest, with a score of 8.9.
The most common users of Adobe Marketo Engage are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
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Reviews
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June 14, 2022
Marketing
Always try! There always have a different way to make thing around to get the result you looking for. And always read the Marketo doc to understand the function better.
November 30, 2021
Marketo makes B2B marketing a breeze
One of the biggest tips I have is to, again, familiarize yourself with the Marketo community. Learn how to best navigate it and don't be afraid to use it.I I would also suggest you have a Marketo mentor. Again, the tool is not intuitive, so learning how to do advanced automation and analysis in the tool can be difficult. I'm still learning how to use it!
October 11, 2021
Marketo is great!
Learn the Marketo email and landing page syntax. Their Marketo classes for code are very helpful when creating templates and they are important to know.
I would highly recommend visiting Marketo nation and the new builds that come up as upgrade in your inboxes. Those are only helpful and can really change your experience of work and can provide you more and better quality. Do utilize your expertise and Marketo predictibility and scope to implement the solutions for your client to give them an experience of a lifetime
December 18, 2020
Powerful platform if you have a solid strategy!
Score 9 out of 10
Vetted Review
Verified User
1) Document your Marketo configurations. This will be useful for training purposes, for reference when changes need to be made in the future, and when there is team turnover.
2) Test anything you build before you go live with it.
2) Test anything you build before you go live with it.
December 15, 2020
Flexible and Easy to Use
Document. Document. Document. Document your processes outside of marketo so that anyone could understand the thought process of how and why something was built a certain way. Use the descriptions for programs as much as possible and create good naming conventions and make sure they are followed!
December 06, 2019
Marketo, my Faithful Friend
Score 10 out of 10
Vetted Review
Verified User
Have a mini-audit onhand that you run through quarterly. Check on important business processes, check your CRM sync, review your database, review reports and check compliance. Be involved in the Community, because Marketo users are so willing to share their knowledge. QA, QA, QA. And create templates for your well-used Program Types. They will save you hours of building!
December 06, 2019
Marketo Review
Share Web Visit Activity report with the sales rep and help them know how their leads are performing. Efficiently utilization of Marketo Sales Insights and help sales team to automate several tasks and see the behavior of the leads and determine if they are ready to be contacted.
December 06, 2019
Why Marketo is What You Need
I would definitely first start connecting with other users through the community and through your local user group. Join purple select, it's their advocacy program where they share tips & tricks, general industry news, and hand out awesome swag prizes. I also highly recommend attending Summit, they have training days for newer users and amazing sessions that will teach even the most seasoned user new tricks.
December 05, 2019
Marketo - Excellent MarTech Solution (B2B)
Score 10 out of 10
Vetted Review
Verified User
Marketo is a tool that requires strategy and collaboration with Marketing and Sales. Architectural changes in Marketo should be discussed upstream to ensure all reporting is not impacted.
December 05, 2019
Marketo Marketing Automation
Tips and Tricks =
Determine a naming convention
Organize things into folders
Import programs that others have created to start your project
Determine a naming convention
Organize things into folders
Import programs that others have created to start your project
November 11, 2019
Marketo - A Robust Engagement Platform
Utilize the community and your local User group!
October 22, 2019
An Enterprise platform - with an Enterprise time commitment
Here are my top 5 tips:
- Create naming conventions ASAP and stick to them. Like yesterday.
- TOKENIZE ALL THE THINGS! Tokens make campaign creation and execution soooo much easier.
- Use segments to slice and dice your database. They're more efficient than smart lists in many cases, especially when creating mailable / un-mailable segments.
- Schedule smart campaigns that will affect large swathes of your database in the middle of the night on the weekend. Our most data-heavy processes run at midnight on Sunday morning.
- Document everything! You should have a playbook or campaign brief for every client-facing process or program in Marketo. It helps with training new users or stakeholders and forces you to organize all your thoughts.
October 02, 2019
How to choose between Marketo, Eloqua and Adobe Campaign
Re-examine all you processes... since you a overhauling your tech... also look at your human processes as they go hand in hand.
Some areas we had to examine (from earlier response):
Data Structure / Synchs - We have alot of custom tables in our SFDC and our previous platform Adobe Campaign took care of alot of the logic for updating values. Re-examine these work flows and shift the automation to other apps. Being a B2B company we had alot of Company specific data and Marketo is centered around Contacts/people... this also need to be rethought as that data is used for targeting and segmenting.
Templates - With more democratized access you will need to make it easier for everyone to be doing things the "right" way... standard templates for look and feel and ways of doing things
User Access - with improved usability there can be a broader user base which is great for productivity but is also means you must think about training and control and mass update procedure as Marketo has a decentralized control philosophy.
Graduated Access levels - this is manual but create levels for users to graduate to... more access has to be earned and quality of work is peer reviewed.
Some areas we had to examine (from earlier response):
Data Structure / Synchs - We have alot of custom tables in our SFDC and our previous platform Adobe Campaign took care of alot of the logic for updating values. Re-examine these work flows and shift the automation to other apps. Being a B2B company we had alot of Company specific data and Marketo is centered around Contacts/people... this also need to be rethought as that data is used for targeting and segmenting.
Templates - With more democratized access you will need to make it easier for everyone to be doing things the "right" way... standard templates for look and feel and ways of doing things
User Access - with improved usability there can be a broader user base which is great for productivity but is also means you must think about training and control and mass update procedure as Marketo has a decentralized control philosophy.
Graduated Access levels - this is manual but create levels for users to graduate to... more access has to be earned and quality of work is peer reviewed.
I don't actually have many tips and tricks for Marketo use. It's a pretty straight forward system that doesn't need a ton of workarounds. There are things that are a bit painful now (like looking at HTML code for an email and trying to edit it in the window) that require an accessory program or plugin to help, but no real tricks to learn.
September 19, 2019
Marketing Marketo
One built in advantage to Marketo is that its been around for some time and there are plenty of 3rd party consultants to leverage. There is no harm in outsourcing tasks that such as email or landing page template design. Marketo even has their own services https://www.marketo.com/why-marketo/services-and-support/services/. Folks new to Marketo often feel they are on their own when really they have a ton of options.
September 12, 2019
Marketo has some flaws, but overall does the job very well.
1. Utilize the power of program performance report to stay on top of pipeline created, revenue won and number of opportunities your marketing campaigns generate. You can slice-n-dice these metrics by regions, channels, products and virtually any attributes you can think of. This lets you stay on top of which campaigns do work vs which don't so you can make informed and unambiguous decisions on where your marketing dollars should go to.
2. Use the power of automated Nurturing Streams. It's the thing that differentiates this tool from others and helps you focus on content production rather than having to re-think the distribution logic once you add a new email to your nurturing chain.
2. Use the power of automated Nurturing Streams. It's the thing that differentiates this tool from others and helps you focus on content production rather than having to re-think the distribution logic once you add a new email to your nurturing chain.
September 10, 2019
Good experience with Marketo so far
The most valuable thing you can do is get yourself involved in the Marketo community and familiarize yourself with Marketo's thorough documents. I would not pay for a training service if it was not provided to me for free as you can learn everything you need to know through the documents Marketo provides as well as by communicating with other users on the support forum.
September 10, 2019
Marketo needs to improve on
If you have any question, post it on Marketo Community and you will find some user to help you with it. Tokens are very power full, email/field tokens, program level tokens to velocity scripting, Its really power if you can make the best use of it. I would recommend learning more about tokens as it can bring personization to next level.
September 09, 2019
My Review
Start small with simple trigger campaigns using Marketo forms and landing pages. Then move on to more advanced flow steps within your trigger campaigns. Send batch emails to a subset of your database to better understand smart list criteria. Take the time to get to know smart list filters as they can sometimes be confusing.
September 08, 2019
Marketo is a great admin tool!
The Marketo class training is helpful. I would highly recommend playing with the software first and studying online resources, then taking the course. It made a huge difference for me.
September 07, 2019
Marketo is great, one of the best tools for marketing automation I've had the opportunity to use.
Get creative. The core functionality of Smart Lists is incredible, but only if you think creatively about how you can read and manipulate your data in order to enable your instance. Getting good at advanced filter logic, and using choices in flow steps creatively can usually serve to consolidate many one-off programs into a single task in Marketo.
September 07, 2019
Marketo Review
I can’t emphasize this one enough: use global tokens. Take the time to understand the hierarchy of tokens and how they’re inherited down the folder tree. You’ll thank yourself later when you need to update your company address across multiple landing pages and email assets. Or the copyright year every January. Trust me, I’ve seen it done manually. If you plan your folder structure and tokens appropriately, updating the copyright year should be about a 30-second task.
September 05, 2019
Marketo is great for companies looking for robust marketing capabilities
I recommend you take the time to learn a few key skills in Marketo, that you will use regularly. For me that was learning how triggers work with smart campaigns so that I can build complex marketing programs. We have a landing page expert in our organization, and an expert on managing our database. It will take too long for one person to learn it all. If you are new to Marketo find ways to share the responsibility of learning with others on your team.
September 04, 2019
Marketo - the leader for marketing automation
Score 8 out of 10
Vetted Review
Verified User
Know your audience before you dive into Marketo. Make sure that everyone is comfortable with the definitions of the buyer personas, so it's easier to set up nurture programs and understand the buyer journey from known lead -> MQL for instance via lead scoring and dynamic content.